SpringHill Suites Houston Sugarland

Sugar Land 29.62563000, -95.60445500 , 13434 Southwest Freeway (Show on Map)
8.3
Very Good


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Summary of reviewsSpringHill Suites Houston Sugarland consistently impresses its guests with a well-rounded experience, marked by an enviable location and exceptional cleanliness. Located conveniently for various needs, including proximity to hospitals, it provides a peaceful retreat while ensuring easy accessibility. The property is renowned for its spotless, fresh-smelling facilities, further enhanced by a dedicated, helpful staff who contribute to a seamless and comfortable stay.

The rooms are spacious and clean, with separate sitting areas that enhance comfort. Guests frequently praise the beds for their comfort, though occasional issues with room maintenance, such as non-latching doors and malfunctioning air conditioning, are noted. Despite this, the overall room quality and friendly staff ensure a pleasant visit.

Breakfast offerings receive mixed feedback, with many appreciating the variety and consistent availability each morning. Although some guests expressed dissatisfaction over quality and variety, and the occasional shortage of staples, breakfast still manages to provide a decent start to the day for many travelers.

The staff at SpringHill Suites Houston Sugarland stands out for their exceptional service. Known for their attentiveness and amicability, the team creates a welcoming atmosphere, with particular praise for the breakfast staff’s warm demeanor. Their professionalism and kindness significantly enhance the overall guest experience, making the hotel a recommended choice for those valuing friendly service.

In summary, SpringHill Suites Houston Sugarland excels in offering a convenient and comfortable stay underscored by a prime location, cleanliness, and exceptional staff, with minor areas for improvement primarily centered around breakfast options and occasional room maintenance issues.
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Categories
Business Hotel
This hotel provides comfortable accommodations and amenities for business travelers. It offers a convenient location in Sugar Land.

Accessible Hotel
SpringHill Suites Houston Sugarland provides accessible on-site and van accessible parking, elevators, and accessible routes to the indoor pool and business center. It offers hearing accessible and mobility accessible room types with tubs.

3-Star Hotel
This hotel offers spacious suites with a mini-fridge and microwave, providing added convenience for guests. It includes complimentary breakfast, a fitness center, and a pool.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Gym

Hotel with Indoor Pool

Room Types
King Suite with Sofa Bed This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

Suite with Two Queen Beds and Sofa Bed This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.

King Suite with Sofa Bed - Hearing Accessible

Queen Suite with Sofa Bed - Hearing Accessible

King Suite with Sofa Bed - Mobility Accessible with Tub

Queen Suite with Sofa Bed - Hearing Accessible

King Suite with Sofa Bed - Hearing Accessible

Suite with Two Queen and One Sofa bed (Mobility Accessible w/Tub)

Guest Reviews
8.3
Very Good
Location
SpringHill Suites Houston Sugarland boasts an enviable location that consistently impresses its guests. Reviewers highlight the hotel for its ideal, convenient positioning, making it a perfect choice for various needs, including proximity to medical facilities like nearby hospitals. The quiet surroundings contribute to a pleasant stay, offering a peaceful retreat while being easily accessible. The hotel benefits from a reputation for cleanliness, further enhanced by a helpful and attentive front desk staff, ensuring all questions and concerns are promptly addressed. Additionally, guests appreciate the clean and inviting lobby area and enjoy the quality breakfast provided, all of which contribute to a positive experience overall.

Breakfast
SpringHill Suites Houston Sugarland offers a breakfast experience that garners mixed reviews. Several guests appreciated the variety available, noting options like coffee, teas, juices, and milk as great selections to complement the offerings. Some reviewers highlighted the breakfast buffet as enjoyable, with one declaring it "awesome" and another describing it as "the bomb." The consistent availability of good breakfast every morning was appreciated by several guests.

However, the breakfast experience is inconsistent, with some guests expressing dissatisfaction over its quality and variety. Concerns were raised about a lack of certain staples like cereal, bread, milk, and even cups, with some feeling that the front desk and kitchen staff did not handle these shortages appropriately. A few reviewers mentioned that breakfast could benefit from more vegetarian options to accommodate diverse dietary needs.

Despite these occasional drawbacks, the location and overall accommodations of the hotel received positive notes, contributing to a satisfactory stay for many. While breakfast at SpringHill Suites Houston Sugarland may not always meet expectations, it still manages to offer a decent start to the day for numerous travelers.

Rooms
SpringHill Suites Houston Sugarland receives largely positive feedback from guests regarding its rooms. Visitors appreciate the spaciousness and cleanliness, noting the presence of separate sitting areas that add to the comfort. The beds are frequently praised for being very comfortable, which enhances the overall experience. However, some concerns exist about room maintenance, with specific issues like non-latching bathroom doors, stained carpets, and malfunctioning air conditioning in some rooms. While a few rooms may feel a bit dated, the friendly staff and overall room quality contribute to an agreeable stay.

Cleanliness
SpringHill Suites Houston Sugarland consistently impresses guests with its commitment to cleanliness. Many visitors note that the property is spotless, from the large, well-maintained rooms to the inviting public areas. The facilities are frequently praised for being super clean and fresh smelling, making for a very comfortable stay. The staff also receives commendations for their friendliness and efficiency, ensuring a smooth and hassle-free experience. Despite a few mentions of maintenance issues, the overall sense of safety and the hotel's prime location contribute to a positive impression. The spacious and quiet rooms further enhance the guest experience, making it a solid choice for travelers seeking comfort and convenience.

Staff
SpringHill Suites Houston Sugarland receives consistent praise for its exceptional staff from those who have stayed there. Guests frequently describe the support staff as helpful and pleasant, with particular mention of the breakfast staff who surpass expectations with their welcoming demeanor. The friendliness and politeness of the team are repeatedly highlighted, creating an inviting atmosphere for visitors. The front desk staff receives compliments for their attentiveness and sweet nature, contributing to a positive overall experience. The staff is characterized as amicable, kind, and attentive, ensuring guests feel valued and well-cared for during their stay. The professionalism and warmth of the team are key elements that enhance the guest experience, making SpringHill Suites a recommended choice for travelers seeking friendly service.


Yes, SpringHill Suites Houston Sugarland has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at SpringHill Suites Houston Sugarland.

No, SpringHill Suites Houston Sugarland doesn't allow dogs.

No, parking facilities aren't available at SpringHill Suites Houston Sugarland.

Yes, SpringHill Suites Houston Sugarland has a gym.

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