Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Vancouver 49.27790900, -123.12457600 , 1100 Granville Street (Show on Map)
8.1
Very Good


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Summary of reviewsThe Best Western Premier Chateau Granville Hotel & Suites & Conference Centre in Vancouver consistently receives favorable reviews from guests, primarily due to its strategic and convenient location. Situated in the heart of downtown, it offers easy access to key attractions, shopping areas and dining options, making it an ideal choice for both tourists and business travelers. The proximity to local transportation routes, including metro stations and bus stops, enhances its accessibility.

Guests appreciate the spacious and clean rooms, which are well-equipped with modern amenities such as mini-fridges, microwaves and balconies offering city views. The comfortable bedding and quiet ambiance, despite the hotel’s central location, contribute to a restful stay. Though some furniture and decor may appear dated, the overall cleanliness and comfort of the accommodations are highly praised.

Breakfast at the on-site restaurant is also well-regarded with many noting the generous and tasty offerings. Although breakfast is not always included and can be pricey, the quality of the food remains a strong point. The hotel caters well to families, offering large suites with separate living and sleeping areas and a friendly staff that goes out of their way to accommodate guests' needs.

The hotel’s staff stands out for their exceptional friendliness and helpfulness, consistently receiving high marks in guest reviews. Specific employees, such as Juan and Melvin, have been highlighted for their outstanding service, which enhances the overall experience.

Cleanliness is another strong suit of the hotel with guests frequently mentioning the well-maintained property and rooms. The hotel’s effort in ensuring a clean and secure environment is applauded.

Parking at the hotel garners mixed feedback with many appreciating the secure, underground parking facility. However, the cost is often cited as a concern.

For those interested in the local nightlife, the hotel’s location is a double-edged sword. While it provides excellent access to vibrant nightlife on Granville Street, this comes with significant noise, particularly for rooms facing the street. Despite being in an area with visible homelessness, the convenience and accessibility of the location are major positive factors.

Overall, the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre offers a combination of comfort, convenience and exceptional service, making it a popular choice for visitors to Vancouver. Addressing minor issues such as updating decor and improving certain amenities could further enhance guest satisfaction.
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Hotel Taking Steps Towards Sustainability
Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is listed as a hotel taking steps toward sustainability in Vancouver. Specific details about their initiatives were not available in the provided context, but its inclusion suggests a commitment to eco-friendly practices.

Hotel near Nightlife Spots
Located on Granville Street, the Best Western Premier Chateau Granville Hotel & Suites provides direct access to Vancouver's entertainment district. The hotel offers spacious suites and is near Yaletown and Gastown. It features a convenient location for exploring downtown Vancouver.

Hotel with EV Charging Stations
This hotel offers an EV charging station with 4 charging stations available. While there is a fee for the charging station, some reports indicate complimentary overnight charging.

4-Star Hotel
Provides comfortable rooms and suites with separate sitting areas in a convenient downtown location, offering standard hotel amenities including a fitness center.

Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Room Types
Deluxe Room, 2 Double Beds, Non Smoking, Balcony Located on lower floors, this room offers a 49" and 42" flat-screen TV. A microwave, refrigerator, complimentary in-suite tea and three telephones with free local calls and voicemail services are also included.

Superior Room, 1 King Bed, Non Smoking, Balcony This room offers a bird’s-eye view of the city from the 14th and 15th floors. A microwave, refrigerator, complimentary in-suite tea and coffee, and three telephones with free local calls and voicemail services are all featured.

Superior Room, 1 Queen Bed, Non Smoking, Balcony This queen room offers a bird’s-eye view of the city from the 14th and 15th floors. This room features a microwave, refrigerator, complimentary in-suite tea and coffee, and three telephones with free local calls and voicemail services.

Executive Room, 1 King Bed, Non Smoking, Balcony Located on the 14th floor, this room features a private balcony with views of Vancouver city centre. Each room features floor-to-ceiling windows and a walk-in rain forest shower. This room features a microwave, refrigerator, complimentary in-suite tea and coffee, and three telephones with free local calls and voicemail services.

Suite, 1 King Bed, Non Smoking, Balcony (with sofabed) This suite features a separate living room area and a balcony with views of Vancouver city centre. A 42” and a 32” flat-screen TV, a microwave, refrigerator, complimentary in-suite tea and coffee are provided. Three telephones with free local calls and voicemail services are included.

Suite, Multiple Beds, Non Smoking, Balcony (with sofabed) This suite offers a separate bedroom and living room with sofa bed. Views from Vancouver city centre are available from the balcony. 49" and 42" flat-screen TVs are included. This room features a microwave, refrigerator, complimentary in-suite tea and coffee, and three telephones with free local calls and voicemail services.

Double Room with Two Double Beds and Balcony - Mobility Access Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.

Guest Reviews
8.1
Very Good
Location
The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is strategically situated for those looking to explore Vancouver with ease. Its central location makes it exceptionally convenient to reach key attractions, shopping districts and harbors, making it ideal for tourists and business travelers alike. The proximity to metro stations, bus stops and taxi stands ensures that getting around the city is both straightforward and efficient.

Guests appreciate the walkability to popular sites, restaurants and Canada Place, highlighting the hotel's perfect geographical situation. Many found the area well-served by local transport routes, including the Skytrain and Hop on Hop off services. Additionally, the location provides spectacular city views and is surrounded by an array of dining and shopping options, contributing to an excellent price-performance ratio.

While the neighborhood may have its share of urban elements, including visible homelessness and street activity, the convenience and accessibility of the hotel's location remain highly praised. The hotel's amenities, combined with friendly and attentive staff, add to the appeal of this well-placed accommodation in Vancouver's downtown core.

Breakfast
Guests have largely positive opinions about the breakfast at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre. Many describe the breakfast as excellent, good and pleasantly surprising with terms like healthy, tasty and very generous used frequently. The on-site restaurant is praised for its good-sized portions and well-priced meals, making for a convenient and enjoyable dining experience.

However, some guests noted that breakfast was not included in their stay and a few found the cost to be quite high compared to nearby options. There were mixed feelings about the service with some experiencing unfriendly staff and occasional mistakes with orders. Despite these issues, the quality and selection of food remain commendable, contributing positively to the overall experience for most guests.

Rooms
At the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre, guests appreciated the generous room sizes and the overall cleanliness and comfort. Many found the suites spacious enough to accommodate families and groups comfortably with separate living areas and bedrooms being particularly valued. The rooms were well-equipped with amenities such as mini-fridges and microwaves and the presence of balconies with city views was a highlight for many.

The bedding consistently received high marks for comfort, contributing to the overall sense of a restful stay. While some mentioned that the furniture appeared dated and the decor could use an update, the modern facilities and cleanliness of the rooms were more frequently noted.

Guests also appreciated the hotel’s prime location, conveniently close to downtown shopping areas and other amenities. Despite some noise from nearby nightlife venues, the rooms were generally considered quiet and provided a peaceful retreat.

In summary, the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre offers spacious, well-equipped and clean accommodations, making it a solid choice for both families and individuals looking for comfort and convenience.

Beds
Guests' feedback on the beds at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is largely positive, highlighting a generally high level of comfort. Many have described the beds as comfortable, fantastic and even great with soft and warm linens enhancing the sleep experience. The bedding and pillows consistently receive compliments for their comfort and some specifically enjoyed the king-size bed.

However, there are several critiques. Some guests felt the double beds were too small, particularly for taller individuals or those traveling with children. The queen beds also received comments about their small size, around 130 cm, which some found inadequate for two larger adults. A portion of guests found the mattresses to be old, saggy or too soft, resulting in discomfort and backaches. The sofa beds garnered particular criticism for being incredibly uncomfortable.

While the general consensus is that the hotel provides comfortable beds, addressing the size and condition of some mattresses could significantly enhance guest satisfaction.

Cleanliness
The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre has received numerous positive reviews regarding its cleanliness. Guests repeatedly mentioned that the property, rooms and bathrooms are clean, comfortable and well-maintained. They were impressed by the spacious and well-lit rooms, which also offer pleasant city views. The hotel itself is described as very clean and secure with great amenities. Staff hospitality is another highlight, noted as wonderful, welcoming and friendly, making the stay even more pleasant. Despite a few minor issues such as outdated decor and noisy air conditioners, overall, the cleanliness and upkeep of the hotel were highly satisfactory. The convenient location, allowing ease of access by walking, further enhanced guests' experiences. Although a few guests mentioned areas that could use improvement, like not having enough towels or occasional lapses in room cleaning, these were often mitigated by the hotel's friendly service and compensations like complimentary parking.

Staff
The staff at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre consistently receive high praise for their exceptional friendliness and helpfulness. Guests frequently mention the very attentive service with numerous accounts of staff going above and beyond to ensure a pleasant stay. The hotel team, from the manager to the restaurant staff, is noted for their warm and welcoming demeanor, making guests feel at ease and valued. Specific staff members, such as Juan and Melvin, receive special accolades for their outstanding service and assistance. Overall, the hotel staff's politeness, knowledge and willingness to assist with everything from tour suggestions to prompt service requests stand out as the hotel's most commendable attributes.###

Parking
The parking at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre has received mixed feedback from guests. On the positive side, the underground parking is clean, well-lit and secure with gated access directly to the main elevator, offering peace of mind for guests. The availability of on-site parking is convenient for those arriving by car, as it keeps vehicles off the streets. A few guests noted they were given free parking as a bonus, which was appreciated. However, many guests pointed out that the parking is quite expensive with additional fees that can add up over the duration of the stay. While the provision of safe and accessible parking options is handy, the extra cost associated with it was a common point of concern among visitors.

Family
The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre garners positive feedback for its spacious and well-equipped family suites, which are highly suitable for larger families. Guests appreciated the separate living room and bedrooms that provided ample space and comfort. The reception staff received commendations for being accommodating to family needs.

The hotel also boasts a nearby playground, making it ideal for travelers with children who need a place to play and unwind. However, some noted that the pull-out bed in the rooms was not comfortable and expressed concerns about safety, referencing the surrounding area of Granville Street which has a noticeable homeless population.

Despite these concerns, the overall sentiment from families is positive with many highlighting the roomy suites, friendly staff and good facilities as key benefits for those traveling with children.

Nightlife
The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is strategically situated in the city center, making it an ideal spot for those eager to explore Vancouver's vibrant nightlife. Positioned on a bustling bar street, the location thrives with energy, especially on weekends, ensuring there's always something happening. However, this prime placement comes with considerable nighttime noise, particularly on lower floors and balconies facing Granville. The area can get loud from nearby clubs, bars and occasional sirens late into the night. While the hotel is surrounded by an active and lively scene, the immediate vicinity can feel a bit sketchy at times. Despite this, the hotel's central location offers excellent access to tourist sites, making it a convenient choice for those looking to immerse themselves in the city's dynamic ambiance.


No, Best Western Premier Chateau Granville Hotel & Suites & Conference Centre doesn't have any pool.

No, a spa isn't available at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Yes, Best Western Premier Chateau Granville Hotel & Suites & Conference Centre welcomes dogs.

Yes, parking facilities are available at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Yes, Best Western Premier Chateau Granville Hotel & Suites & Conference Centre has a gym.

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