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Summary of reviewsMeson de la Merced emerges as a highly recommended option for travelers visiting Zacatecas, primarily due to its outstanding location and the warm hospitality extended by its staff. Conveniently situated within walking distance of key attractions like the Historic Center, the Cathedral and Mina del Edén, guests find it easy to explore the city. The hotel's prime central location is further enhanced by the availability of secure on-site parking, which is a rare and appreciated amenity in such a central spot.
The hotel's ambiance blends historical charm with modern comforts, offering spacious and clean rooms that many guests find comfortable and well-equipped. While there are occasional critiques about room temperature, lighting and bedding quality, the overall experience is viewed positively. Some rooms even boast balconies with picturesque views, adding an extra layer of enjoyment to the stay.
The breakfast service at Meson de la Merced receives mostly favorable reviews for its delicious and diverse offerings including chilaquiles, scrambled eggs, fresh fruits, yogurt and juices with the friendly and attentive staff enhancing the meal experience. Though there are suggestions for more variety and slight improvements, the breakfast generally meets guests' expectations quite well.
Cleanliness is a strong point at the hotel with many guests commending the spotless rooms and well-maintained facilities. This, coupled with the welcoming and family-friendly atmosphere, ensures a pleasant stay. The staff's exceptional service is a consistent highlight with many guests praising their friendliness, attentiveness and helpful recommendations for local attractions and navigation.
While the hotel's WiFi service and pool temperatures are areas that could benefit from improvement, these concerns are minor compared to the overall positive feedback. The WiFi is noted to be slow and unreliable and the pool, though clean, is often described as too cold for comfortable swimming.
In summary, Meson de la Merced impresses with its strategic location, spacious and clean accommodations, excellent breakfast and notably friendly and helpful staff. These elements contribute significantly to a positive and memorable stay for guests, making it a preferred choice for exploring the vibrant city of Zacatecas. Show more
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Categories
Family Friendly Hotel
Offers swimming pool. Provides essential services and accommodations suitable for budget-conscious families.
Hotel with Swimming Pool
This hotel provides an indoor pool for guests to enjoy. It also boasts a 24-hour gym and a bar located next to the pool, enhancing the leisure experience.
Indoor Pool
Hotel with Parking
Meson de la Merced offers free parking for its guests. Its on-site parking is noted for its good location and impressive construction, enhancing convenience.
4-Star Hotel
This hotel is appreciated for its historic charm and comfortable accommodations. It offers a range of amenities to ensure a pleasant stay, including free Wi-Fi and a restaurant. The hotel's location in the historic center allows easy access to cultural sites and attractions.
Hotel with Indoor Pool
This hotel boasts an indoor pool with the added convenience of a poolside bar, allowing guests to enjoy refreshments without leaving the pool area. It also includes a 24-hour health club, providing fitness options in conjunction with the pool.
Hotel near Nightlife Spots
Hotel with Gym
Room Types
Double RoomThis simply decorated, air-conditioned room has free Wi-Fi, cable TV and a sofa.
Guest Reviews
8.7
Very Good
Location
Meson de la Merced boasts an excellent location in Zacatecas, making it one of the top choices for travelers seeking convenience and accessibility. Guests consistently praise the hotel's central position, which places them within walking distance of the Historic Center, the Cathedral and the Mina del Edén. The proximity to these major attractions allows for easy exploration of the city, whether on foot or with a short drive.
The hotel's strategic location is complemented by the availability of parking, a rare perk among centrally located accommodations in the area. Visitors enjoy the blend of historical charm and modern amenities, all set in a clean and spacious environment. The staff's friendliness and attentive service further enhance the overall experience, making guests feel welcomed and well-cared-for during their stay.
Additionally, the hotel provides facilities like a warm pool and a well-reviewed breakfast, ensuring that guests have a comfortable and enjoyable visit. The combination of excellent location, good price and quality service makes Meson de la Merced a highly recommended choice for anyone looking to explore the vibrant city of Zacatecas.
Breakfast
At 'Meson de la Merced', the breakfast experience receives mixed yet predominantly positive feedback from guests. Described often as delicious and very complete, the breakfast buffet includes a delightful variety of options from tasty chilaquiles and scrambled eggs to fresh fruits, yogurt and juices. Many guests commend the friendly and attentive staff who enhance the dining experience, especially with freshly brewed coffee.
Despite the largely favorable reviews, some guests feel there is room for improvement. Suggestions include adding sweet rolls, providing better-cooked beans and offering eggs cooked to order. Consistency also seems to be an issue with some noting that breakfast quality varies between weekdays and weekends. A few criticisms mention that the breakfast could be more varied and that on occasion it is excessively basic or cold.
Nevertheless, the breakfast at Meson de la Merced generally meets expectations well, offering satisfaction with the service and overall meal quality. Its ample and warm buffet style stands out, making it a worthwhile part of the stay for most guests.
Rooms
Nestled in an excellent location that complements the vibe of the city, Meson de la Merced offers rooms that vary in size but consistently impress with their spaciousness and comfort. Guests frequently praise the large, super spacious rooms with some highlighting that the beds are very comfortable and the bathrooms are quite nice. Cleanliness is another notable aspect, ensuring a pleasant stay.
Some rooms have the bonus of a balcony with beautiful views of a nearby square, adding a special touch to the experience. While a few rooms are smaller and could benefit from improved lighting and updated mattresses, the overall ambiance remains welcoming and comfortable. The breakfast provided receives favorable remarks, enhancing the overall enjoyment of the facilities. Despite minor issues like slightly warm temperatures and the occasional distance from the lobby, the general consensus is that the spacious accommodations and prime location make Meson de la Merced a worthwhile choice for travelers.
Beds
Guests have a mixed experience with the beds at 'Meson de la Merced'. On the positive side, several reviews mention that the beds are comfortable and spacious, offering a good night's sleep. However, there are recurring concerns about the mattresses, which some guests feel need to be renewed due to their hardness and age. The bed linens have been criticized for being ugly and worn out and there are comments about the pillows being particularly uncomfortable. Additionally, the beds have been described by some as noisy and prone to creaking. Overall, while the comfort of the beds receives some praise, there are consistent remarks about the need for updates and improvements in this area.
Cleanliness
Meson de la Merced offers a welcoming environment with a strong family-friendly atmosphere and consistently friendly staff. Guests highlight the hotel's comfortable facilities and excellent service, praising the cleanliness of the spaces, including the dining areas and rooms, which are described as very clean and spacious. The centrally located hotel provides a peaceful stay with a good location for easy access to surrounding attractions.
However, some guests have noted areas for improvement. Issues include occasional problems with the toilet, bedding that seems old and less than ideal and inadequate ventilation that affects the quality of air in some spaces. Additionally, some visitors mentioned that the pool and gym are not always available as advertised and the pillows could use an upgrade. Despite these occasional criticisms, the overall impression remains positive with many guests appreciating the cleanliness and friendly service of the hotel.
Staff
At Meson de la Merced, guests frequently highlight the outstanding service provided by the staff. Visitors consistently describe the staff as very friendly and attentive, ensuring a welcoming and hospitable atmosphere throughout the hotel. The front desk personnel are particularly noted for their helpfulness and prompt responses and the breakfast servers are often commended for their exceptional friendliness. Additionally, the staff in the restaurant and bar receive high praise for their excellent attention. Thoughtful and helpful recommendations on local attractions and navigation from the staff further enhance the guest experience. Despite minor issues with the parking assistance from reception in a somewhat intricate area, the overall impression of the staff remains very positive, contributing significantly to the hotel’s appeal.
Wi-Fi
Guests have noted several issues with the WiFi at 'Meson de la Merced.' The internet signal is often described as slow, unstable and frequently failing. Many experienced problems connecting to the Wi-Fi with some mentioning that the signal does not reach all areas, including the rooms. Several guests reported having to go outside to the patio to get any connection, which still tended to be inconsistent. Overall, the reliability of the internet seems to be a significant drawback for visitors.
Pool
Meson de la Merced features a covered pool that is reportedly in good condition. However, many guests have noted that the pool water is consistently cold, to the point where some have found it too cold to swim in comfortably. The pool is not heated and its temperature has been described as freezing by multiple reviewers. Additionally, there have been instances when the pool was closed, which appears to be due to the hotel's schedule. Despite these points, the overall service and cleanliness of the hotel have received positive feedback, even when staff numbers were limited.
Parking
Meson de la Merced boasts a prime central location, making it an ideal spot for visitors looking to explore the area without needing to rely on a car. One of the standout amenities is the secure and exclusive on-site parking, a significant advantage given the limited parking options at many central hotels. Guests appreciate the convenience of being able to park their vehicle safely and the flexibility to enter and leave at any time. There's no real necessity to use the car frequently as most attractions are within easy reach and the hotel staff are helpful with arranging tours. The hotel also offers a range of other amenities, including a pool, gym and bar, along with comfortable rooms and a satisfying breakfast. The attentive and helpful staff further enhance the overall experience, making Meson de la Merced a well-rounded choice for travelers.
Yes, Meson de la Merced has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Meson de la Merced.
No, Meson de la Merced doesn't allow dogs.
Yes, parking facilities are available at Meson de la Merced.