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Summary of reviewsTriumph Plaza Hotel offers a highly commendable stay experience according to numerous positive guest reviews.
The hotel stands out for its exceptional location, conveniently situated between downtown Cairo and the airport, making it ideal for both business and leisure travelers. It's strategically placed near major attractions, malls and essential services and its quiet surroundings provide a pleasant retreat from the city’s bustling core. Despite the occasional military presence around, the hotel's location remains a major highlight for guests.
Guests frequently praise the breakfast buffet for its tasty and diverse offerings, including options that cater to a variety of tastes. Staff members, particularly Ms. Noha, are noted for their positive energy and service. Though some suggest there’s room for improvement in variety and quality, the breakfast generally receives positive remarks.
Dining at Triumph Plaza Hotel is also well-regarded with guests enjoying the delicious and generous portions, especially the Lebanese cuisine. The hotel’s restaurants and café offer a range of dishes that suit different palates, contributing to a positive culinary experience. However, room service reviews are mixed but still acceptable.
Rooms at the hotel are spacious, comfortable and clean. Guests appreciate the cozy beds and the prompt service from the cleaning staff, though some mention the decor and furniture feel outdated. Occasional issues like non-functional TV channels and poor soundproofing arise, but these do not overshadow the overall comfort and cleanliness of the rooms.
Cleanliness is consistently praised throughout the hotel’s common areas and rooms. The professional and efficient cleaning staff maintain high standards, contributing to a neat and tidy environment. Although there are occasional lapses in room cleanliness at check-in, the staff’s responsiveness generally resolves these issues promptly.
The staff at Triumph Plaza Hotel receive high marks for their professionalism and friendliness. Guests appreciate the warm and welcoming atmosphere created by the reception team with particular commendations for individuals such as Mr. Ahmed and Maria. Service is generally quick and attentive with special mentions for exceptional staff members who go above and beyond to ensure a pleasant stay.
WiFi connectivity, however, presents a mixed experience. While some guests find the internet fast and efficient, others report weak signals, especially outdoors and in rooms, indicating inconsistency in coverage.
The hotel's family-friendly environment, which includes an alcohol-free policy, makes it a suitable choice for families seeking a safe and peaceful stay. Guest services personnel like Jihan and Samira are noted for their excellent service, enhancing the family-friendly appeal.
Despite mixed reviews regarding bed comfort, many guests find the beds wide and cozy, contributing to a restful stay. Cleanliness issues with beds are rare but noted, along with a need for better soundproofing.
The Triumph Plaza Hotel consistently meets the expectations of a four-star establishment, offering excellent amenities and services that provide good value for money. Its commitment to high standards makes it a preferred choice for many, especially business travelers who appreciate the convenient location, excellent room amenities and superb front office service.
Overall, the Triumph Plaza Hotel provides a pleasant and value-for-money stay with its prime location, excellent dining options, comfortable rooms, high cleanliness standards and exceptional staff service. Show more
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Categories
Hotel with Spa
Listed among hotels offering spa services, providing wellness amenities for its guests.
4-Star Hotel
The hotel is well-equipped and provides a comfortable stay. It is noted for its convenient location and quality service.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel for Yoga
Room Types
Standard Room - King BedFeaturing a classic décor, this air-conditioned room has a satellite TV and a minibar. It has a bathroom with a hairdryer.
Junior Suite - King BedThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with city views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Suite - King BedThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Family SuiteThis spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.
Deluxe Room - King BedThe spacious double room provides air conditioning, a wardrobe, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Executive Junior SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Executive Family SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Featuring a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit offers 3 beds.
Executive Deluxe SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe Room -Twin BedThis air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Junior Suite - Twin BedThe spacious twin room provides air conditioning, a wardrobe, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Twin RoomThis air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
SuiteThis air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.
Egyptians and Residents Only - Deluxe RoomThe spacious double room offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 3 beds.
Egyptian & Resident Only - Standard RoomThe spacious double room offers air conditioning, a wardrobe, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Triumph Plaza Hotel boasts an exceptional location that serves as a perfect base for exploring Cairo. Situated between downtown Cairo and the airport, it offers convenience whether you're traveling for work, shopping or sightseeing. Many guests noted its strategic position, which makes it easy to reach various parts of the city, including major malls, Roxy Square and popular tourist attractions like Khan Al Khalili.
Its quiet surroundings provide a refreshing change from the hustle and bustle of downtown, yet it remains close to essential services like supermarkets, restaurants and pharmacies. The hotel is also a mere 10-20 minutes away from key spots in the city, making everything quickly accessible, especially by Uber. The location in the old high-class area of Heliopolis adds to its charm, offering a pleasant atmosphere and a proximity to the Pyramids and old Cairo.
Despite being somewhat outside the city center, the easy access and excellent service more than compensate for this. It's central to many eateries, shops and prominent places, making it ideal for both business and leisure travelers. The proximity to the airport, just 10-15 minutes even during traffic, further enhances its appeal.
Although the surrounding military zones and occasional proximity to military training exercises might be a downside for some, the general consensus is that Triumph Plaza Hotel’s location is its standout feature, providing comfort, convenience and easy access to all that Cairo has to offer.
Breakfast
Triumph Plaza Hotel receives praise for its varied and diverse breakfast offerings. Guests frequently highlight the delicious and varied spread available, noting the presence of different options that cater to a wide range of tastes. Positive comments frequently mention that the breakfast is fantastic, amazing and much improved from previous visits. Ms. Noha, a staff member at the breakfast buffet, is particularly appreciated for her positive energy.
While many laud the quality and variety of the breakfast, there are mixed reviews as well. Some guests point out that the breakfast can be monotonous and lacks fresh juices and one guest mentioned it did not meet the expected standards for the price, hoping for more traditional Arabic dishes. Despite these critiques, the breakfast overall is described as good or great by numerous visitors with many mentioning the excellent cleanliness and helpful restaurant staff. The breakfast buffet is noted for having a good spread and being variable, though some suggest it could be upgraded to enhance quality further.
In conclusion, the breakfast at Triumph Plaza Hotel is generally well-regarded with its diversity and taste standing out as major positives. Some guests believe there is room for improvement, particularly in terms of variety and quality, but the overall consensus is positive, making it a pleasant aspect of the hotel stay.
Dinner
At the Triumph Plaza Hotel, guests have overwhelmingly praised the diverse dining options available. The hotel's restaurants and café offer a wide range of dishes, ensuring that there is something to suit every palate. Diners consistently described the food as great, delicious and amazing with Lebanese cuisine receiving particular acclaim for its excellence.
Portion sizes are generous and the quality of the food meets the standards one would expect from a 4-star establishment. On top of that, the options are budget-friendly, making dining a pleasure without breaking the bank. The cleanliness of the restaurant and the attentive service, especially in the lobby restaurant, received commendations, adding to the overall positive dining experience.
However, some feedback indicated that room service can be hit or miss. While some guests raved about their room service meals, including standout dishes like calamari and kofta, others felt it was not worth the bother.
In summary, the Triumph Plaza Hotel offers excellent and varied dining experiences in its restaurants, making it a notable option for both convenience and culinary delight during your stay.
Rooms
Triumph Plaza Hotel offers rooms that are generally praised for their spaciousness and comfort. Many guests highlight the size and cleanliness of the rooms, noting that they are well-maintained and come with cozy beds that ensure a good night's sleep. Several visitors noted they were upgraded to higher categories, which added to their satisfaction by providing larger, well-furnished suites. The bathrooms are also mentioned as being spacious and fitted with excellent amenities.
However, there are areas that could use attention. The decor and furniture in the rooms are often described as old and somewhat worn out with some guests experiencing issues such as non-functional TV channels and noisy environments due to poor soundproofing. Additionally, a few reviews mentioned cleanliness issues upon arrival, though the staff was generally responsive and offered to address these concerns promptly.
Room amenities like blackout curtains and fully stocked mini-bars were lacking with some guests pointing out the absence of basic items like mirrors and slippers. Despite these shortcomings, the dedication of the cleaning staff and their professionalism in room service were appreciated.
Overall, while the Triumph Plaza Hotel's rooms are spacious and comfortable, updates and improvements in the furniture, decor and certain amenities would enhance the guest experience considerably.
Beds
Triumph Plaza Hotel has received mixed reviews regarding its beds with a significant number of guests praising the comfort of their accommodations. Many guests appreciated the wide and comfortable beds, noting that they often came with extra pillows and blankets for added convenience. Cleanliness was also highlighted positively with several mentioning cozy and clean rooms. Despite some reviews mentioning that beds were not up to par, others found the beds to be comfy and good overall.
However, there were some negative remarks as well. A few guests pointed out issues with bed cleanliness and the presence of bugs, as well as some beds being noisy. The hotel also faced criticism for providing two single beds for couples instead of a double bed. Additionally, the lack of soundproofing in rooms was noted, potentially affecting the overall sleep quality.
Overall, while there are areas for improvement, many guests still found the beds at Triumph Plaza Hotel to be comfortable and conducive to a good night's sleep.
Cleanliness
Triumph Plaza Hotel has garnered a diverse array of guest feedback, particularly regarding its cleanliness. The consensus among many guests is that the hotel maintains a high standard of cleanliness. Reviews frequently mention that the hotel is clean, quiet and well-maintained with exceptional cleanliness in both the common areas and individual rooms. Guests have praised the hotel’s cleaning staff for their professionalism and efficiency, highlighting the neat and organized state of the facilities. Some noted the spaciousness and tidiness of the rooms, contributing to a comfortable and pleasant stay.
Moreover, several visitors found the hotel environment clean and impressive with marble floors and a grand ambiance adding to the overall appeal. The facilities were described as extremely neat, clean and located in a safe area. Many reviews also appreciated the efficient room cleaning service, although a few mentioned occasional lapses, such as delays or insufficient initial cleanliness in some rooms.
Despite the overwhelmingly positive remarks, there were isolated concerns with cleanliness, such as smelly towels and subpar initial room conditions. However, even these few cases were overshadowed by the general satisfaction with the hotel’s cleanliness standards.
Overall, Triumph Plaza Hotel seems to provide a clean, comfortable and value-for-money experience for most of its guests with its high standards in cleanliness standing out as a strong point in various reviews.
Staff
Triumph Plaza Hotel boasts an exceptional team of staff who consistently receive high praise from guests. The reception team is highlighted for their professionalism, efficiency and warm, welcoming demeanor with particular commendations for individuals such as Mr. Ahmed, Maria and Rahma. Guests frequently describe the staff as very friendly, polite and incredibly helpful, making many visitors feel as if they are at home. Special mentions go to staff members like Mr. Marco, Jihan and Ayman for their exemplary service and positive attitude.
The hotel's staff are not only courteous but also very professional, always eager to assist and ensure a positive experience for guests. Front desk personnel, including standouts like Gayed Nady and Ahmed Al-Najjar, receive high marks for their attentiveness and excellent communication skills. Staff behavior and manners are praised for representing the best of hospitality with many noting their cooperative and kind nature.
While there are occasional criticisms regarding service delays, the staff’s dedication to meeting guests' needs remains a standout feature. The hotel’s commitment to providing a disciplined and cooperative environment is remarked upon frequently. Key figures such as the Guest Relations Manager Jihan Maher and duty managers like Mr. Ahmed Elsaid, are often lauded for their exceptional service and positive interactions with guests.
The overall impression left by the staff at Triumph Plaza Hotel is one of a highly motivated and caring team, creating an inviting and pleasant atmosphere that guests appreciate and remember.
Wi-Fi
Triumph Plaza Hotel offers a mixed experience when it comes to WiFi. Many guests have found the internet to be fast and efficient and some have praised the good WiFi connection available. However, there are also frequent mentions of weak WiFi, particularly outdoors and several guests have noted poor Wi-Fi connection inside their rooms. Additionally, a few guests reported no internet access in their rooms at all, impacting the overall reliability.
Family
Triumph Plaza Hotel proves to be an excellent choice for families seeking a comfortable and secure stay. The hotel's family-friendly environment is highlighted by its alcohol-free policy, making it particularly suitable for those prioritizing safety and peace of mind. Guest reviews laud the hotel as a beautiful and respectful place, especially catering to families, including those from Saudi Arabia. Comfortable rooms and good people add to the overall positive experience. The hotel staff, particularly Jihan from guest services and Samira from the lounge, contribute to the high level of service, making it a commendable spot for family visits.
4 Star
The Triumph Plaza Hotel is consistently praised for its adherence to international standards and its high level of service and amenities appropriate for a four-star property. Guests often commend the hotel for offering excellent accommodation and facilities that rival those of more luxurious establishments. The hotel's value for money is frequently highlighted with many noting it provides a light full board at a very budget-friendly rate. Positioned in an upscale location, the Triumph Plaza Hotel has become a preferred choice for many, who are pleased with its high standard rooms and overall experience.
Business
Triumph Plaza Hotel comes highly recommended for business travelers, offering a combination of excellent location and superb facilities. Guests have praised its convenient setting for work, making it a great choice for those on business trips. The hotel frequently accommodates conferences and training programs, further highlighting its suitability for professional needs.
Business travelers appreciate the free upgrades to business suites, enhancing their experience. The hotel is admired for its room amenities, which cater well to work requirements. Exceptional service is a hallmark of Triumph Plaza Hotel with the front office and room service teams noted as superb and helpful. Special commendations are given to the reception staff, particularly Ms. Rahma and Ingy, for their professionalism and friendliness.
Overall, the hotel’s dedicated staff, including an outstanding manager, contribute to a seamless and efficient guest experience. The Triumph Plaza Hotel consistently proves itself as a top-notch establishment for business stays.
No, Triumph Plaza Hotel doesn't have any pool.
Yes, a spa is available at Triumph Plaza Hotel.
No, Triumph Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Triumph Plaza Hotel.