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Summary of reviewsLa Quinta by Wyndham Memphis Airport Graceland benefits from its strategic location, making it a convenient option for travelers, especially those visiting Graceland or needing proximity to Memphis International Airport. The hotel's accessibility to key attractions such as Beale Street and the Memphis Zoo, combined with the secure, gated parking lot, enhances its appeal. Despite some industrial surroundings and minor noise complaints, the location is generally appreciated for its safety and ease of access.
The complimentary breakfast receives mixed reviews. Many guests enjoy the typical American breakfast fare, appreciating the consistent supply of hot coffee and the friendly breakfast staff. However, some guests find the breakfast options repetitive, lacking in freshness and variety and occasionally poorly supplied.
Though the hotel lacks an onsite dining facility, a popular Mexican restaurant next door provides an excellent alternative for dinner, despite occasional noise disruptions. Guests commend the large, comfortable and clean rooms, although some note that the facilities are a bit dated and could benefit from minor repairs and updates.
Cleanliness is generally praised with frequent positive comments on the tidy and well-maintained environment of the rooms. However, some reviews mention specific cleanliness lapses in certain areas, including odors and remnants from previous guests. Nonetheless, the commitment of the staff to maintaining a clean and hospitable environment is often highlighted.
The staff at La Quinta by Wyndham Memphis Airport Graceland are mostly seen as friendly, helpful and efficient with specific employees receiving commendations for their exceptional service. However, there are inconsistencies noted, particularly with front desk interactions during night shifts and occasional staffing challenges during peak times.
Guests have mixed experiences with the Wi-Fi, ranging from satisfactory to problematic, especially in rooms located on higher floors. Parking is another generally favorable aspect, despite occasional issues with limited space and minor disturbances.
Families find the hotel to be a solid choice with its secure environment, pet-friendly policies and accommodating staff. Though some concerns about noise and room size exist, the hotel's family-friendly services and amenities make it suitable for family stays and reunions.
The beds receive largely positive feedback for their comfort and quality of linens, although some guests experience issues with firmness, noise or the occasional cleanliness lapse.
In summary, La Quinta by Wyndham Memphis Airport Graceland offers a comfortable and convenient stay, particularly for short visits and those needing access to the airport or Graceland. Despite minor areas for improvement, the hotel's strategic location, friendly staff and accommodating amenities make it a practical choice for travelers. Show more
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Categories
Dog Friendly Hotel
La Quinta by Wyndham Memphis Airport Graceland is tagged as a pet-friendly hotel.
Hotel with EV Charging Stations
La Quinta by Wyndham Memphis Airport Graceland has EV charging stations available. It is close to the airport and Graceland, making it ideal for travelers interested in these locations.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King RoomThis room features a microwave, small refrigerator, and cable television. Coffee-making facilities are also included.
Deluxe Double Room with Two Double BedsThis room features a microwave, small refrigerator, and cable television. Coffee-making facilities are also included.
King Room - Disability AccessOffering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The triple room offers air conditioning, a private entrance, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Suite with Two Double Beds - Non-SmokingFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious suite provides a tea and coffee maker, a seating area, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 3 beds.
Deluxe Family Suite - Non-SmokingBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious suite features a tea and coffee maker, a seating area, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
6.9
Rated
Location
La Quinta by Wyndham Memphis Airport Graceland enjoys a favorable location, especially for those traveling to or from Memphis International Airport. Situated just a short drive away, the hotel provides convenient access to Graceland and downtown Memphis, making it an ideal base for tourists. Guests appreciate its proximity to key attractions and essential destinations, including Beale Street, the Memphis Zoo and various museums. The hotel is just off the interstate and offers an easy commute to other parts of the city.
Additionally, visitors find the area generally safe with the added security of a gated parking lot enhancing their sense of safety. The location is described as ideal for short stays and overnight visits with the promise of a comfortable and accessible lodging experience. For those traveling on business or leisure, the combination of proximity to the airport, free shuttle services and easy highway access makes this hotel a practical choice.
Though some reviews mention the industrial surroundings and occasional noise, the overall sentiment expresses satisfaction with the location. Guests also note the convenience of nearby dining options, including a well-liked Mexican restaurant. In conclusion, the hotel stands out for its strategic positioning, providing a well-balanced blend of accessibility and comfort.
Breakfast
La Quinta by Wyndham Memphis Airport Graceland offers a complimentary breakfast that has received mixed reviews from guests. On the positive side, many guests found the breakfast to be good with ample quantities and an appropriate selection of typical American breakfast fare such as waffles, scrambled eggs, sausage and biscuits. Some guests appreciated the hot breakfast and the friendly and diligent breakfast staff, as well as the consistent provision of hot coffee. The breakfast bar was noted for having a great variety and for being very clean in some instances.
However, several reviews pointed out areas for improvement. The breakfast was often described as basic with some guests finding it repetitive and lacking variety. There were complaints about certain items like the sausage patties being undercooked, scrambled eggs being microwaved and the lack of fresh fruit and juice. A few guests criticized the use of plastic cutlery and paper plates and mentioned that the breakfast area could be messy.
Guests also noted issues such as running out of food items before the end of breakfast service, which runs from 6 to 9 am and a lack of replenishment. There were also mentions of maintenance problems like broken waffle irons and beverage machines. While some found the breakfast to be satisfactory for the price, others felt it was one of the poorest offerings they had experienced.
In summary, the hotel's breakfast is a mixed bag with some guests enjoying the variety and quality, while others feel it falls short in terms of selection and freshness.
Dinner
La Quinta by Wyndham Memphis Airport Graceland guests frequently mentioned the convenience of having a Mexican restaurant right next door. The restaurant received high praise for its excellent food, making it a popular choice for dinner. Its proximity allows for easy access with many guests enjoying the ability to simply walk over for their meal. However, some visitors noted that the restaurant can get quite rowdy with loud music and occasional drag racing cars disrupting the quieter atmosphere of the hotel. Though the hotel itself does not have an onsite dining facility, alternatives like Uber Eats were used by some guests. For breakfast, opinions were mixed; while some found it nice, others felt the options were limited. Overall, the adjacent Mexican restaurant was a standout feature for many guests.
Rooms
At 'La Quinta by Wyndham Memphis Airport Graceland,' guests frequently commented on the cleanliness and spaciousness of the rooms. Many found the rooms to be clean, tidy and comfortable, often highlighting the large, comfortable beds and the ample space provided. The atmosphere in the rooms was described as pleasant and the layout received positive feedback for being functional and well-designed. Additionally, guests appreciated features like multiple bathrooms, strong showers and secure parking.
However, not all reviews were glowing. There were mentions of dated rooms and bathrooms with some facilities in need of repair or updating. Issues such as faulty air conditioning units, unpleasant odors and occasional cleanliness lapses were noted. Some rooms had specific problems like moldy smells, broken fixtures and noise disturbances from other guests.
Despite these drawbacks, the overall sentiment remained positive with many guests praising the rooms' cleanliness, space and comfort. The hotel's proximity to Graceland and other local attractions also contributed to a generally satisfactory stay for most visitors.
Beds
Guests at La Quinta by Wyndham Memphis Airport Graceland have varied opinions about the beds, but the feedback leans more positively. Many guests found the beds to be very comfortable, highlighting features such as soft linens, great pillows and comfortable mattresses. King-size beds were particularly appreciated, often noted for their comfort. Guests frequently referred to the beds as super comfortable, nice and even massive in terms of size. The soft and clean bedding also received praise.
However, there were some mixed reviews. While many guests were satisfied with the comfort of the beds, others felt that the beds were too firm or noisy with some mentioning squeaky or sagging mattresses. Additionally, the size of the beds, particularly the queen and full-size options, were considered too small by some guests. Pillow quality was another common issue with a few guests describing them as lumpy or too small.
There were occasional complaints about cleanliness with a few guests noting stained or dirty linens. Despite these issues, the general consensus seems to be that the beds provide a good sleeping experience with the occasional need for an upgrade or better maintenance.
Cleanliness
La Quinta by Wyndham Memphis Airport Graceland often receives praise for its cleanliness. Guests frequently note that their rooms were very clean, comfortable and spacious, maintaining a tidy and well-kept environment. The hotel offers comfortable bedding and many travelers appreciate the frequent and thorough room cleaning services. The public areas are generally noted to be clean, although some reviews indicate that certain areas, such as the lobby and hallways, may need more attention.
On the downside, there are occasional mentions of less favorable experiences with some guests pointing out specific cleanliness issues such as sticky carpets, dirty bathrooms and leftover items from previous guests. Some guests reported odors in the rooms and hallways and a few noted the presence of mold and inadequate bathroom cleaning.
There are also comments about the hotel having an overall outdated feel with facilities showing visible wear and tear, including dirty carpets and stained lamp shades. Despite these negative aspects, the positive feedback on the cleanliness of individual rooms and the hospitality received from the staff suggests a generally satisfactory stay for many visitors. The hotel’s commitment to maintaining clean accommodations and attending to guests' needs often shines through, making it a suitable option for travelers visiting the Memphis area.
Staff
Visiting La Quinta by Wyndham Memphis Airport Graceland, many guests found their interactions with the staff to be pleasant and welcoming. A significant number of reviews report that the frontline and housekeeping staff were friendly, helpful, polite and often went out of their way to make guests feel at home. Gwen and Angela, in particular, received shout-outs for their exceptional service. The staff's efficiency was also appreciated at check-in and during breakfast times, making for a smooth experience.
However, the guest reviews also reveal some inconsistencies in service. While some guests described the staff as super friendly and informative, others encountered unhelpful or even rude interactions, primarily at the front desk and during the night shifts. Issues like the shuttle service being unavailable after 11:00 PM and staff being overwhelmed, particularly at peak times, suggested there were training and staffing challenges.
Guests also noted variability in management presence with some finding the management team helpful and others reporting absenteeism and inadequate responses to problems. Overall, while many guests enjoyed a warm and friendly atmosphere fostered by the staff's professional demeanor, the hotel seemed to struggle occasionally with consistency in customer service delivery.
Wi-Fi
The Wi-Fi experience at La Quinta by Wyndham Memphis Airport Graceland ranges from decent to problematic, as reflected in guest reviews. Some guests found the internet connection strong and good, while others described it as average or merely okay. However, several guests faced significant issues with weak, very poor or non-existent connections, particularly on the 6th floor. Despite varying levels of connectivity, the hotel's helpful and kind staff received positive mentions in reviews. On the whole, while the Wi-Fi might meet basic needs for some, others could encounter challenges, especially those requiring more reliable or faster internet access.
Parking
Guests generally appreciated the parking amenities at La Quinta by Wyndham Memphis Airport Graceland. The hotel's gated, secure and well-lit parking lot was frequently highlighted as a positive feature, providing guests with peace of mind for the safety of their vehicles. The availability of free parking in a fenced-in, locked area with security measures such as cameras and a security gate with code access was particularly appreciated.
However, several guests mentioned that parking could be limited, especially behind the gates, making it challenging to find a spot during busy times. Despite some concerns about the availability and condition of the parking area, such as occasional flooding and a busy lot crowded with trucks, the security of the gated parking area remained a significant advantage for most guests. Some reviews noted difficulties, including noise from neighboring properties, which could affect the overall parking experience.
Overall, while secure and free, the parking lot's limited capacity and occasional issues slightly detracted from its otherwise favorable reception.
Family
La Quinta by Wyndham Memphis Airport Graceland offers a variety of features that make it a solid choice for families traveling with children. Numerous reviews highlight the family-friendly atmosphere and facilities that are conducive to a comfortable stay. Parents have mentioned feeling safe and secure, appreciating the secure parking and finding the staff, particularly the shuttle driver, to be exceedingly supportive and helpful for families.
The hotel is lauded for its kid-friendly services and overall ambiance, making it an excellent option for family visits and reunions. There are specific mentions of how family stays are made effortless and efficient with adequate provisions for a comfortable experience for both children and adults. Additionally, the breakfast options are noted as being good for families.
However, a few concerns were raised. Some reviewers noted that the location might not be the best for a family outing and the rooms, albeit child-friendly, were small and sometimes noisy. There were also mixed feelings about the safety of the area for families with young girls. Instances of noise from a barking dog and a missing baby toy also underline occasional disturbances.
Despite these minor drawbacks, the hotel emerges as a family-oriented venue with positive feedback on its pet-friendly policies, making it a versatile choice for those traveling with both children and pets. The property’s ability to cater to larger family gatherings and reunions also stands out, making it a recommendable option for family-centric stays.
3 Star
'La Quinta by Wyndham Memphis Airport Graceland' belongs to the three-star hotel category and offers a satisfactory experience for travelers looking for basic amenities and services. The rooms and bathrooms are dated but generally clean, providing a quiet environment with comfortable beds. Though some facilities exhibit signs of wear and tear, the property maintains adequate cleanliness and functionality.
The hotel is easy to locate and offers the convenience of gated parking, which many guests appreciated. It is centrally located, especially beneficial for those needing quick access to the airport. The shuttle service receives positive mentions for its efficiency.
Breakfast offerings are decent, though somewhat limited, aligning with typical expectations for this hotel segment. Overall, the hotel provides average services and amenities you would expect from a three-star property, making it a reasonable choice for those seeking good value and convenience without significant frills.
Business
Located in a prime business district, La Quinta by Wyndham Memphis Airport Graceland offers a suitable environment for business travelers. Guests have found the hotel to be easy to locate and appreciate the business-friendly atmosphere, including gated parking and a work desk in the rooms. The hotel also provides adequate business facilities, making it a good choice for short business stays.
A standout feature is the efficient and reliable shuttle service, which offers timely transfers to and from the airport, even during early morning hours. This service has been especially beneficial for early flights or late arrivals.
Despite ongoing renovations and repairs, many business travelers remain satisfied with the overall services. Some have noted that the WiFi can be weak at times and there have been occasional concerns about staff professionalism. However, the front desk staff is generally seen as efficient, adding to the convenience of the stay.
For those pressed for time, the option to order food online adds another layer of convenience. In summary, while it has room for improvement, La Quinta by Wyndham Memphis Airport Graceland presents a functional and effective option for business travelers.
Dog Friendly
La Quinta by Wyndham Memphis Airport Graceland stands out for its pet-friendly offerings, making it a suitable choice for travelers with dogs. Guests frequently mention the hotel's accommodating stance on pets, highlighting it as dog-friendly with policies that make bringing a pet hassle-free. The presence of dog-specific areas, including a small fenced area and a dog park, speaks to the hotel's efforts to cater to pet owners.
However, some reviews point out limitations such as minimal grass areas for dog walking. Despite this, the hotel maintains a clean environment notable for pet owners and receives praise for efficient dog care and management. The friendly dog policies certainly enhance the overall pet-friendly atmosphere, making it a reliable option for those traveling with pets. Nonetheless, occasional issues with dog noise and mishandled cleanliness, like dog food found in rooms without pets, indicate areas for improvement. Overall, La Quinta by Wyndham Memphis Airport Graceland remains a commendable option for guests accompanied by their furry companions due to its generally positive pet-friendly services and amenities.
Yes, La Quinta by Wyndham Memphis Airport Graceland has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta by Wyndham Memphis Airport Graceland.
Yes, La Quinta by Wyndham Memphis Airport Graceland welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Memphis Airport Graceland.
No, La Quinta by Wyndham Memphis Airport Graceland doesn't have a gym.