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Summary of reviewsThe Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center is often praised for its excellent and convenient location. Guests appreciate its proximity to North Carolina State University, the downtown Raleigh area, major highways and the airport, facilitating seamless commutes and easy access to popular venues and local amenities such as bars, dining options, shopping and entertainment spots. The safe and clean environment, combined with affordability, enhances its appeal.
The rooms receive mixed feedback; many guests find them clean, spacious and comfortable, noting good air conditioning, effective water pressure and comfortable beds, particularly appreciating amenities like microwaves, mini-fridges and decent TV facilities in some rooms. However, issues such as unpleasant odors, inconsistent cleanliness and various maintenance problems detract from the experience for some visitors.
Cleanliness is another area with varied reviews. While some guests commend the clean and comfortable rooms, others report issues such as dirty bathrooms, stained linens, musty smells and occasional bugs. Public areas like the lobby and hallways also receive criticism.
Staff reviews are similarly mixed. Many guests highlight the friendliness, professionalism and accommodating nature of the staff, particularly during check-in and check-out. Yet, some visitors have had negative encounters with night and front desk staff, reporting rudeness and unprofessional behavior. Housekeeping inconsistencies and security concerns are also noted.
Parking is generally well-received with ample and free spaces contributing positively to guest satisfaction. Safety and organization of the parking area are appreciated, although occasional security issues and litter are mentioned.
Beds receive largely positive comments with many guests remarking on their comfort and the quality of sleep they provide. However, some visitors found the beds uncomfortable or dirty with occasional maintenance issues in the rooms.
The pet-friendly policy of the hotel is a notable advantage for travelers with dogs, who can stay at no additional charge. Nonetheless, concerns about cleanliness due to dog waste and excessive odors are highlighted, which may affect the overall experience for some guests.
In conclusion, while the Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center offers a strategic location, affordability and certain conveniences that appeal to many, there are areas—particularly cleanliness, maintenance and staff consistency—that could benefit from improvement to enhance the overall guest experience. Show more
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Dog Friendly Hotel
This hotel allows one pet up to 80 lbs for no additional fee. There is a grassy pet relief area on the property.
Hotel with Parking
This hotel offers free self-parking for guests, contributing to a hassle-free stay.
Cheap Hotel
This hotel offers affordable accommodations in downtown Raleigh, near the NCSU Convention Center. It's a budget-friendly option for those visiting the area.
Hotel for Honeymoon
Accessible Hotel
3-Star Hotel
Room Types
Deluxe Room with Two Double Beds Smoke FreeThis room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well.
Superior King Room Smoke FreeThis room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. A desk is available as well.
Suite King Room Smoke FreeThis one-bedroom suite features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa.
Suite with Two Double Beds Smoke FreeThis one-bedroom suite features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Guests will enjoy the comfort of a separate furnished seating area with a sofa.
Premium King Room Smoke Free (Upgraded Bedding and Snack Box)The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit offers 1 bed.
Premium Room with Two Double Beds Smoke Free (Upgraded Bedding and Snack Box)The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit offers 2 beds.
Superior King Room Pet Free Smoke FreeThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Deluxe Room with Two Double Beds Pet Free Smoke FreeFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a safe deposit box, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Suite with Two Double Beds Pet Free Smoke FreeThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit offers 2 beds.
Suite King Room Pet Free Smoke FreeThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit has 1 bed.
Standard Room with Two Double Beds Disability Access Pet Free Smoke FreeThe spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Superior King Room Disability Access Pet Free Smoke FreeThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit offers 1 bed.
Standard Room with Two Double Beds Disability Access Roll-In Shower Pet Free Smoke FreeFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room features a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit has 2 beds.
Superior King Room Disability Access Smoke FreeThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior King Room Disability Access Roll-In Shower Smoke FreeThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with Two Double Beds Disability Access Smoke FreeProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a safe deposit box, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
6.4
Rated
Location
The Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center boasts an excellent and highly convenient location, making it an attractive choice for various visitors. The hotel's proximity to North Carolina State University (NCSU) and the Raleigh downtown area is frequently highlighted as a significant advantage. Guests appreciate its easy access to major highways and the airport, ensuring seamless commutes.
Despite some comments regarding the distance to the convention center, the majority of feedback underscores the property's favorable placement near popular venues and attractions. Its central location allows for effortless exploration of Raleigh with many guests noting the short travel time to local amenities and events. The hotel is also close to a variety of dining options, bars, shopping, gas stations and IMAX theater, further adding to its appeal.
Moreover, the affordability of the hotel combined with its strategic positioning enhances its value proposition. It's an ideal option for those with cars due to its excellent access routes. The safe and clean environment of the hotel is another praised attribute, ensuring a comfortable stay for guests.
Overall, the Red Roof Inn PLUS is well-regarded for its prime location, making it a suitable choice for both business travelers and tourists looking to explore Raleigh and its surroundings efficiently.
Breakfast
Guest reviews regarding breakfast at Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center reveal a general dissatisfaction with the hotel's promise of morning sustenance. Many guests were disappointed by the absence of any breakfast offerings, despite the hotel's online indications that breakfast would be provided. They reported finding no continental breakfast items, not even simple grab-and-go options like cereal or yogurt. The only available item, coffee, was often described as weak and unappealing. This lack of breakfast amenities, which some guests were informed was due to Covid-19 restrictions, left many feeling misled and disappointed. Overall, the reviews highlight a significant gap between guest expectations and the actual services provided by the hotel.
Rooms
The guest reviews for rooms at 'Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center' present a mixed bag of experiences. Positively, many guests found the rooms to be clean, spacious and comfortable, noting good air conditioning, strong water pressure in the shower and comfortable beds conducive to a good night's sleep. The availability of a microwave, mini-fridge and decent TV facilities in some rooms added to guests’ convenience.
However, several recurring issues arose. Multiple guests reported unpleasant odors, including smells of mold, stale smoke, dampness and marijuana, which detracted from the ambiance. Cleanliness was inconsistent with some guests noting stains, trash and even roaches. Broken or malfunctioning amenities like non-working keys, faulty toilets, broken beds and malfunctioning AC units were frequently cited. Many guests also pointed out the need for room upgrades, mentioning peeling paint, outdated decor and general wear and tear on the facilities.
Overall, while some rooms were described as peaceful, spacious and comfortable, others fell short in terms of cleanliness and maintenance, leading to an uneven experience across different stays.
Beds
At 'Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center,' guest experiences with the beds have varied, but many reviews mention positive aspects. Several visitors found the beds to be comfortable with some describing them as providing a restful night's sleep. Phrases like comfortable beds and bed was nice and comfortable indicate that numerous guests enjoyed the quality of their sleep.
However, there were also mentions of beds being super uncomfortable and beds were dirty, pointing to inconsistencies in bed quality and cleanliness. Some reviews highlighted issues such as pillows, stains on the bed covers and sheets not being clean.
In terms of room features, the large mirrors and very comfortable rooms received positive comments. However, a broken bathroom door and wobbly beds suggest that some rooms might need maintenance. Despite these drawbacks, a guest described sleeping like a baby in the bed, indicating that some visitors still found their stay enjoyable.
In summary, while there are notable positive remarks about the comfort and cleanliness of the beds at the Red Roof Inn PLUS, there are also concerns that the hotel might address to improve guest satisfaction.
Cleanliness
The cleanliness of Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center has received mixed feedback from guests. On the positive side, some guests have praised the hotel for its clean and comfortable rooms, clean sheets, towels and bathrooms, as well as the overall quiet and well-maintained atmosphere. However, a significant number of reviews point to various cleanliness issues throughout the property. Common complaints include dirty bathrooms and sheets, stained walls, dusty lampshades, musty odors and the persistent smell of marijuana. Bugs and roaches were also mentioned, along with pet hair left on floors and trash scattered around the property. The lobby and hallways were frequently noted as being dirty with some indicating structural problems such as leaks and broken amenities. Despite some rooms being described as clean, consistency in maintaining cleanliness appears to be lacking.
Staff
The reviews for the staff at Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center present a mixed picture. On the positive side, many guests found the staff to be friendly, professional and extremely accommodating. Several specific staff members were noted for their excellent service with mentions of politeness, helpfulness and professionalism. Check-in and check-out experiences were often described as quick and efficient and the availability of snacks and 24/7 staff access were additional positives.
However, there are also notable criticisms. Some guests reported negative experiences with the night and front desk staff, describing them as rude, unhelpful and unprofessional. Issues were raised about housekeeping not attending rooms and some staff members being members of a local gang. The service was inconsistent with several reviews mentioning the need for staff improvements and pointing out cases of ignorance and bad attitudes.
Overall, while there were many instances of commendable staff behavior that left guests satisfied, there are significant areas that require attention to enhance the overall guest experience.
Parking
The parking at Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center generally receives positive feedback from guests. Many found the ample and free parking to be a significant advantage. The parking area is described as very safe and adequate for the number of guests with one space allocated per guest room, allowing for an organized setup. However, some concerns were noted about the presence of litter and occasional security issues such as car break-ins. Despite these issues, the parking lot maintains a relaxed atmosphere, contributing positively to the overall guest experience.
Dog Friendly
The Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center offers pet-friendly accommodations with no charge for dogs, making it a convenient option for travelers with pets. The hotel clearly states its pet policy upon check-in, ensuring that guests are aware of their acceptance of pets. However, there were some complaints about cleanliness, particularly concerning dog waste in common areas. Additionally, some guests noted excessive odors and reports of individuals smoking marijuana on the premises, which may detract from the overall experience for some visitors. While the pet-friendly aspect is a positive feature, potential guests should be aware of these mixed reviews.
No, Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center doesn't have any pool.
No, a spa isn't available at Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center.
Yes, Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center welcomes dogs.
Yes, parking facilities are available at Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center.
No, Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center doesn't have a gym.