Carlton Inn Midway

Chicago 41.80381700, -87.72187700 , 4944 South Archer Avenue (Show on Map)
6.0
Rated


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Summary of reviewsCarlton Inn Midway offers a highly convenient and accessible location, especially appreciated by travelers needing proximity to Midway Airport and easy access to downtown Chicago via nearby transportation options. Guests commend the free shuttle service to the airport and the close vicinity to the Pulaski metro station and the Orange Line, which facilitate seamless travel. Despite commenting on the hotel needing updates, visitors find the strategic location and friendly staff to adequately compensate, providing good value and a positive overall experience.

Breakfast at the hotel receives mixed but generally favorable reviews. Guests typically find it meets expectations with a good selection of hot food items, though noted drawbacks include occasional issues with food restocking and variety. Nevertheless, the offering of a complimentary breakfast is a valued perk, especially for business travelers and families.

Guest feedback on the rooms at Carlton Inn Midway is varied. Positively, some note recent renovations, clean conditions, comfortable beds and family-friendly arrangements. However, a notable number of reviews highlight concerns with cleanliness, such as dirty carpets, unsanitary bathrooms and malfunctioning amenities, which overall suggest a need for improvement in maintenance and hygiene.

Cleanliness is a recurring issue with numerous reviews reporting unclean conditions throughout the hotel, including musty smells, pests and poorly maintained common areas. While some isolated feedback mentions satisfactory cleanliness, the majority call for significant improvements in this area.

The staff at Carlton Inn Midway receive high praise for their friendliness, helpfulness and efficiency, particularly the front desk personnel and shuttle drivers. Their efforts contribute positively to guest experiences despite occasional minor criticisms about night staff.

The free WiFi is a welcome amenity, though its reliability varies with better connectivity near the reception area but inconsistent performance in other parts of the hotel.

Parking, although appreciated for being free, poses some challenges due to limited space and tight maneuvering conditions. The hotel's stay, park and fly service is positively regarded, enhancing its appeal for airport travelers.

Guest experiences with the beds are mixed. While some find them comfortable, many raise concerns about cleanliness and mattress quality. The presence of stains and general discomfort suggests a need for upgrading bedding amenities to improve guest satisfaction.

Overall, Carlton Inn Midway is an appealing choice for travelers prioritizing location and convenient transport options, despite the noted areas needing attention and improvement.
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Cheap Motel
The Carlton Inn Midway provides affordable accommodation near Midway Airport. It's a practical choice for travelers seeking budget-friendly lodging close to the airport.

Dog Friendly Motel

Motel with Parking

Accessible Motel

Motel with Gym

Room Types
Standard Queen Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit has 1 bed.

Superior Queen Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The triple room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

King Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Deluxe Queen Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Deluxe King Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Guest Reviews
6.0
Rated
Location
Carlton Inn Midway boasts a location that is highly praised for its convenience and accessibility. Nestled close to Midway Airport, the hotel offers a free shuttle service, eliminating the noise concern for travelers within the rooms. Guests find the proximity to the airport particularly advantageous for short overnight stays. The hotel's location near the Pulaski metro station and the Orange Line ensures easy and direct access to downtown Chicago, making city exploration effortless.

Several reviews highlight the excellent transport connections with a nearby subway station allowing for seamless travel to the city center. The area is described as walkable with nearby restaurants and city transportation options further enhancing convenience. This strategic location encompasses a balance of accessibility to key areas of interest and value for money.

Although some mention that the hotel could benefit from updates, the overall sentiment is that the location compensates well for it. Most guests appreciate the comfortable beds, basic but clean rooms and simple breakfast offerings. Friendly staff also contributes to a positive experience. Despite minor drawbacks like congested parking, Carlton Inn Midway remains an appealing choice for travelers prioritizing location and ease of transportation.

Breakfast
The breakfast experience at Carlton Inn Midway garnered a mix of reactions from guests. While some visitors found it quite satisfactory, describing it as good by American standards and appreciating the prompt restocking when items ran out, others were pleasantly surprised by the variety and quality of the offerings. Highlights included a buffet with a nice selection of hot food, fresh items and varied options such as hash potatoes, sausage and cereal. There were mentions of a pancake maker and even a cute cat adding a charming touch.

On a less positive note, a number of reviews pointed out areas for improvement, such as limited food items, the repetitiveness of the menu and occasional cleanliness issues. Specific complaints included cold eggs and sausage, lack of hot water for tea and oatmeal and some mornings where the breakfast seemed empty or poorly restocked. Despite these criticisms, the included breakfast was often noted as a valuable perk, particularly appreciated by business travelers and families with children who enjoyed the variety.

Overall, while not consistently impressive, the breakfast at Carlton Inn Midway often met expectations and occasionally exceeded them, offering a decent start to the day for many guests.

Rooms
Carlton Inn Midway's rooms experience a mix of both positive and negative feedback based on guest reviews. On the positive side, several guests have mentioned that the rooms were recently renovated and essentially clean. The bed is often described as comfortable with adequate closets and drawers. Guests appreciated the hotel's effort to book family members' rooms side-by-side, adding convenience for families traveling together. The hotel offers good value for the price and a decent breakfast is available, adding to the overall pleasant stay for some.

However, a significant number of guests reported cleanliness issues, including dirty carpets, unsanitary bathrooms and rooms infested with ants. Some have found bloodstains and hair in the bathroom floors, making hygiene a primary concern. Issues with broken amenities were also raised, such as malfunctioning TVs, air conditioners full of dust and faulty door locks. Some rooms had strange odors, musty smells or outdated furnishings that made the stay less appealing. Certain rooms lacked essential features like soap, working safes or coffee machines and there were complaints about inefficient room cleaning services. The facilities seemed dated with old and sometimes unclean carpets, small and dark rooms and bathrooms requiring urgent repair.

Overall, while the Carlton Inn Midway offers some positive aspects, consistent improvements are needed to address cleanliness and maintenance issues to enhance guest comfort and satisfaction.

Beds
Carlton Inn Midway offers convenient location and competitive pricing, but guest experiences with the beds are mixed. Some visitors praised the beds for their comfort and found the pillows satisfactory with a few describing the beds as very comfortable despite some firmness. However, numerous reviews highlighted significant issues with cleanliness and maintenance. Common concerns included stained bedcovers, unchanged sheets and lumpy mattresses. A few guests noted the presence of yellow stains and human hair on the bedding, requiring them to request fresh sheets. Overall, while some guests had no major complaints, many found the beds uncomfortable, citing sagging and a lack of support, suggesting a need for mattress replacement. The general consensus indicates that while some aspects of the beds are acceptable, there is considerable room for improvement in hygiene and comfort.

Cleanliness
Guest reviews for Carlton Inn Midway overwhelmingly highlight significant issues related to cleanliness and upkeep. Many guests described rooms as dirty with specific mentions of unclean carpets, dirty floors and neglected bathrooms. There were multiple reports of mold, a persistent musty smell and infestations of ants, cockroaches and even a mouse. The condition of the bed linens was also frequently criticized with descriptions of stained sheets and a generally unkempt appearance. Many visitors also noted poor quality towels and a lack of toilet paper.

Additionally, common areas were cited as dirty and the breakfast area was reported to have flies on the food. Some guests observed a general neglect of maintenance, such as damaged bathroom fittings and air vents and issues with the functionality of amenities like the TV and bathroom doors.

While there were a couple of isolated comments mentioning that cleanliness was improved or acceptable, these were vastly outnumbered by the negative feedback. The overall sentiment indicates a substantial need for improvement in cleanliness and general upkeep of the hotel.

Staff
Carlton Inn Midway boasts a commendable team who consistently receive praise for their friendliness and helpfulness. Guests often highlight the simplicity and efficiency of the check-in process, making arrivals smooth and hassle-free. The front desk staff and shuttle drivers are noted for their pleasant demeanor and prompt responsiveness, earning particular appreciation for assisting with transportation to Midway Airport.

The cleaning staff contribute to a clean and inviting atmosphere, enhancing the overall guest experience. Many mention the attentive and accommodating reception staff, who go above and beyond to ensure comfort and satisfaction. Their proactive approach to addressing guest needs and providing useful advice about local transport options is frequently highlighted.

Although there are occasional critiques about the night staff's attitude and service, the overwhelming sentiment is one of gratitude for the kind and hardworking team. The positive interactions with personnel, coupled with pet-friendly policies and convenient on-site parking, make this hotel a reliable choice for many travelers.

Wi-Fi
At Carlton Inn Midway, guests can enjoy the convenience of free WiFi during their stay. Many visitors have noted that the WiFi is good in some areas, especially close to the reception. However, experiences with the WiFi can vary. Some guests have mentioned difficulties with poor or non-existent WiFi reception in their rooms, particularly those farther from the reception area. There have also been some instances where the internet connection was too slow or sketchy for activities like joining online meetings. While the WiFi service shows promise, its reliability seems to fluctuate depending on the location within the hotel.

Parking
Carlton Inn Midway offers free parking, which guests widely appreciate, especially given the hotel's convenient location. However, the parking lot itself is frequently described as constrained and small, leading to limited availability. Guests often found it difficult to secure a spot directly at the hotel, sometimes having to park at a nearby bank or another hotel. Despite the limited space, parking for large vehicles is available, though maneuvering can be challenging. Some guests mentioned that while the parking is tight and can be a bit of a squeeze, it is manageable. The hotel’s stay, park and fly service is also praised as an excellent feature, particularly for those using the nearby Midway Airport. Overall, the parking situation is a mix of pros and cons with the free parking and location being major positives, offset by the limited and sometimes inconvenient parking space.


No, Carlton Inn Midway doesn't have any pool.

No, a spa isn't available at Carlton Inn Midway.

Yes, Carlton Inn Midway welcomes dogs.

Yes, parking facilities are available at Carlton Inn Midway.

Yes, Carlton Inn Midway has a gym.

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