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Summary of reviewsComfort Hotel Xpress Tromsø is highly regarded for its central location in the heart of Tromsø, offering convenient access to major attractions, shopping areas, restaurants and public transportation. Guests appreciate the proximity to essential amenities such as supermarkets, ferry terminals and even the world’s northernmost McDonald’s. The hotel maintains a quiet atmosphere despite its central location, making it a peaceful retreat for travelers.
Cleanliness and modern amenities are consistently praised with guests enjoying comfortable rooms and well-maintained facilities. The staff are noted for their friendliness, attentiveness and professional demeanor, contributing positively to the overall experience. The 24-hour availability of the staff adds to the convenience, as well as their ability to provide helpful local tips and recommendations.
The hotel provides on-the-go breakfast options that include snack bags available for purchase at the reception. While some guests appreciate the convenience of these options, others find the lack of an inclusive traditional breakfast buffet a drawback. The availability of breakfast discount vouchers at a nearby hotel is an appreciated alternative.
Dinner options at the hotel are minimalistic with sandwiches, snacks and drinks available for purchase at the reception. While this is convenient for quick bites, there is a noted absence of vegetarian and fish options and the prices for coffee and tea are on the higher side. The lack of a dedicated dining area and diverse food choices are seen as areas for improvement.
Regarding the rooms, guests frequently highlight their cleanliness, modernity and central location. However, the rooms are described as small with limited storage space, which may be less ideal for longer stays or travelers with significant luggage. Some guests have noted issues with room temperature regulation and incomplete lighting. Despite these points, the rooms are generally considered comfortable and functional.
WiFi service at the hotel receives largely positive feedback for being fast and reliable, although some guests have experienced connectivity issues in certain areas. The hotel's strategic location also makes it an excellent choice for those looking to explore Tromsø’s nightlife, though light sleepers may experience some noise disturbances from nearby bars and street activity on busier nights.
The beds receive mixed reviews with many guests finding them comfortable, while others cite issues with their size and firmness. Despite this, the consensus leans towards a satisfactory sleeping experience, especially considering the overall comfort and value provided.
As a three-star hotel, Comfort Hotel Xpress Tromsø meets expectations with its clean, functional and budget-friendly accommodations. Some areas such as air conditioning and amenities could use improvement, but the hotel is generally seen as providing great value for money. Accessibility is another notable feature with specific rooms and facilities designed for wheelchair users and convenient public transport access enhancing the experience for guests with mobility needs.
Overall, Comfort Hotel Xpress Tromsø offers a strategic and comfortable stay for both short-term visitors and those looking to explore the vibrant city center, balancing convenience and modern amenities effectively. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is eco-certified and ISO 14001 certified, demonstrating a focus on environmental practices and having an environmental management system in place. It follows green practices and aims to reduce its environmental impact in areas like energy, water, waste, and emissions.
Dog Friendly Hotel
This hotel is pet-friendly, allows two pets of any size, and has a refundable pet deposit, offering flexibility for guests with multiple dogs. It features a bar/lounge and coffee shop/cafe for guest convenience.
Cheap Hotel
This hotel offers a central location and modern, stylish rooms, providing excellent value for money. It's a great choice for budget-conscious travelers who want to be close to the city's attractions.
Accessible Hotel
This hotel is fully accessible for guests and offers wheelchair-accessible rooms, ramps, HC toilets, elevators and parking. It provides a comfortable and accessible base for exploring Tromsø.
3-Star Hotel
This eco-certified hotel is centrally located and offers simple guest rooms with free WiFi and a flat-screen TV. Storgata shopping street is just a minute's walk away. It provides good value for money, laundry facilities, a bar, and a variety of snacks at the reception.
Hotel near Nightlife Spots
Room Types
Standard Double RoomFeatures a seating area, flat-screen TV and private bathroom with shower.
The double bed is 140 cm.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
Twin RoomFeatures a seating area, flat-screen TV and private bathroom with shower.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
Compact Double RoomRooms are 12 square metres.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
Guest Reviews
8.0
Very Good
Location
Comfort Hotel Xpress Tromsø stands out for its notably central location, nestled right in the heart of Tromsø. Guests consistently highlight the convenience of walking distances to major attractions, shopping streets, restaurants and public transportation including bus stops for airport shuttles. Situated near the harbor, it provides easy access to various tours, making it particularly advantageous for travelers looking to explore the city's sights and embark on northern lights excursions.
The hotel's proximity to essential amenities, such as supermarkets and ferry terminals, is frequently appreciated with the added perk of neighboring the world's most northerly McDonald's. Despite its centrality, the hotel maintains a quiet atmosphere, ensuring a peaceful stay.
The establishment also receives praise for its cleanliness and modern amenities with many reviewers noting the comfort of the rooms and well-maintained facilities. Friendly and attentive staff contribute positively to the guest experience. Overall, Comfort Hotel Xpress Tromsø offers a strategic location ideal for both short and extended visits, providing a blend of comfort and convenience right in the bustling center of the city.
Breakfast
Comfort Hotel Xpress Tromsø offers a mixed experience when it comes to breakfast. Guests generally praise the availability of breakfast snack bags and packages that can be purchased at the reception. These options, although basic, offer convenience and include items like yogurt, sandwiches and juice. Some guests found these breakfast packs well-stocked and reasonably priced, even available 24/7 for early risers or late-night snackers. Others appreciated the provided discount vouchers for breakfast at a nearby hotel, which features a more traditional and extensive breakfast buffet.
However, a significant number of guests were dissatisfied with the lack of an inclusive breakfast option. Many reviews highlight that the hotel does not offer a proper breakfast service, leading to inconvenience, especially since local cafes open late. Several guests missed the traditional hotel breakfast buffet and found the limited choices and higher prices at the reception bar less than ideal. The pre-packaged options, though convenient, were often described as basic and uninspiring with some guests noting poor quality and high prices.
In summary, while the hotel provides some on-the-go breakfast solutions and partnerships with nearby hotels for more extensive options, many guests feel that the lack of a traditional breakfast service is a notable drawback. For those who highly value a robust breakfast to start the day, alternative arrangements might be necessary.
Dinner
Comfort Hotel Xpress Tromsø presents a minimalist yet convenient dining arrangement. Although there is no formal cafeteria, restaurant or breakfast buffet available, guests appreciate the option to buy sandwiches, snacks and drinks right at the reception. This small shop and mini bar also offer coffee and tea options, albeit at a slightly high price. The selection includes breakfast foods, which guests found good, but the absence of vegetarian and fish sandwich options was noted. For those who enjoy a cup of coffee early in the morning, availability begins only post-5 a.m. Despite the few food options and the lack of a dining area on-site, the hotel provides a practical solution for quick bites and beverages in a pinch. Some visitors suggested that introducing more diverse food choices and in-room amenities like a kettle would enhance the overall experience.
Rooms
The guest reviews of Comfort Hotel Xpress Tromsø generally highlight the hotel's strengths and weaknesses with a focus on the rooms. The rooms are noted for being very clean, modern and centrally located, making them suitable for short stays and city explorations. Many guests found the rooms to be basic and functional with all necessary amenities, such as comfortable beds, practical layouts and modern designs. The climate control in the rooms is often praised for maintaining a pleasant temperature and some rooms offer great views and a quiet atmosphere.
However, a common criticism is the extremely small size of the rooms and bathrooms, which many guests found to be cramped and lacking in storage space. This issue can make it difficult to accommodate large luggage and may not be ideal for longer stays. Several reviews mention issues with cleanliness upon arrival or throughout the stay, as well as problems with room temperature regulation with some rooms being uncomfortably hot or cold. There were also complaints about insufficient lighting and the absence of amenities like fridges and tea/coffee stations.
Overall, Comfort Hotel Xpress Tromsø seems to offer a comfortable and clean environment for travelers, provided they do not mind the limited space and minimalistic accommodations. The hotel's central location, modern facilities and overall cleanliness make it a practical choice for short-term stays, especially for those focused more on exploring Tromsø than spending extended time in their rooms.
Beds
Comfort Hotel Xpress Tromsø offers varying opinions on its beds. Many guests find the beds to be very comfortable with some describing them as cozy, warm and even the best in town. The mattresses are often praised for their comfort, contributing to restful sleep. Bedding quality, including pillows and duvets, generally receives positive marks for being comfortable and clean.
However, the size of the beds and mattresses often draws criticism. A number of guests feel the beds are too small, narrow or cramped, particularly for two people and some find the mattresses too soft or too springy. Issues with mattresses sliding off the bed frames are also reported. There are mixed reviews on the firmness of the mattresses with some guests citing them as too hard, while others find them too soft, leading to discomfort.
Despite this, the overall consensus leans towards a satisfactory sleeping experience with the majority of guests appreciating the comfort and warmth of the beds. The hotel's central location and the quality of bedding make it a convenient and cozy option for many travelers, though prospective guests should take note of potential size and comfort issues if they are particular about their sleeping arrangements.
Cleanliness
At Comfort Hotel Xpress Tromsø, guests largely praise the hotel's cleanliness, noting that the rooms and common areas are consistently tidy and well-maintained. Many reviews highlight the rooms as very clean, comfortable and modernly furnished, adding to an overall pleasant stay. Facilities are clean and convenient with everything kept neat and orderly. The friendly, helpful staff also contribute to the positive experience by ensuring that the hotel remains clean and welcoming.
However, the cleaning schedule is frequently mentioned with some guests noting that rooms are only cleaned every four to seven days, leading to sporadic maintenance issues. While many visitors find their rooms spotless upon arrival, a few have encountered issues with cleanliness during their stay, including dusty areas and occasional oversight in bathroom cleaning.
Despite these inconsistencies, the hotel's central location, comfortable amenities and good value for money overshadow minor drawbacks, making Comfort Hotel Xpress Tromsø a solid choice for travelers looking for a clean, modern place to stay in Tromsø.
Staff
Comfort Hotel Xpress Tromsø has garnered significant praise for its staff, who are frequently highlighted as a standout feature of guests' stays. The reception staff consistently received commendations for their friendliness, attentiveness and professional demeanor. Guests appreciated the welcoming environment created by the staff's warm greetings and helpful nature. The team was noted for being young, energetic and eager to assist with any inquiries or issues, making the check-in and overall hotel experience smooth and enjoyable.
The availability of staff around the clock was a notable advantage, ensuring that guests could rely on assistance at any time. The staff’s ability to provide local tips and recommendations significantly enhanced the stay for many travelers. Despite few criticisms, such as occasional impoliteness and stressed behavior, the overwhelming consensus described the staff as kind, patient and dedicated to providing excellent service.
Overall, the staff at Comfort Hotel Xpress Tromsø were repeatedly praised for their positive interactions, making a significant and memorable impact on guests, contributing to a pleasant and hassle-free experience.
Wi-Fi
Guests at Comfort Hotel Xpress Tromsø generally found the Wi-Fi service to be satisfactory with numerous positive mentions regarding its quality. Many reviews highlighted that the Wi-Fi was fast, reliable and easy to connect to with phrases such as Wi-Fi was great, WiFi was very fast and Excellent WiFi frequently appearing. The ease of logging in and efficient connection process added to the overall convenience.
However, there were some reports of weak and unreliable Wi-Fi coverage, particularly in the guest rooms. Instances of connectivity issues, such as the Wi-Fi cutting off intermittently and not reaching certain rooms, were also noted. In a few cases, guests experienced the Wi-Fi not working at all during their stay.
Despite these occasional setbacks, the overall sentiment towards the Wi-Fi service at the hotel remains largely positive with many guests appreciating the free and good-quality internet access.
Nightlife
Comfort Hotel Xpress Tromsø is perfectly situated for those looking to explore the vibrant nightlife of the city. With its central location, guests are within short walking distance to a variety of restaurants, bars and popular sights, making it a great starting point for excursions. The hotel itself offers clean, modern rooms equipped with WiFi, ensuring a comfortable stay.
While the proximity to nightlife venues means easy access to evening entertainment, it can also translate to some noise, especially on busier nights like Fridays and Saturdays. Guests have reported hearing noise from nearby bars and nightclubs and occasional disturbances from people on the street, including football fans. Despite this, many appreciate the value for money and the convenience of being close to the lively city center.
Overall, Comfort Hotel Xpress Tromsø is an excellent choice for those wanting to experience the city's nightlife firsthand, though light sleepers might want to take note of potential noise during peak times.
3 Star
Comfort Hotel Xpress Tromsø offers a reliable three-star experience that aligns well with the expectations for its rating. The hotel is clean and functional, making it suitable for a short stay. Despite some guests finding the rooms small with minimalist furniture design, the cleanliness and comfort are well-noted. The hotel is often described as modern and great value for money, providing a more budget-friendly alternative to other pricier accommodations in the area.
While some reviews mention that the prices may seem high compared to the service offered, it is generally deemed reasonable when compared to other three-star hotels nearby. Guests appreciate the overall great value for money with the hotel meeting all the necessary requirements for its class. The location is another highlighted feature, adding to its appeal as a budget-friendly option.
However, there are some areas for improvement, such as upgrading the air conditioning system and amenities. Despite the lack of 24-hour staff availability, the hotel provides an adequate and functional stay. Many guests expressed their satisfaction and would recommend the hotel to others, even considering a return visit. Overall, Comfort Hotel Xpress Tromsø delivers a solid three-star experience with a good balance between cost and convenience.
Accessible
Comfort Hotel Xpress Tromsø stands out for its commendable accessibility features, making it an ideal choice for guests with disabilities. The hotel boasts highly accessible quarters with specific rooms designed for wheelchair access and facilities to match. Bathrooms and rooms are specifically noted as being accessible with rooms being spacious enough to comfortably accommodate guests with mobility needs, including the placement of the bed for easy access.
The establishment's central location enhances its appeal, allowing for easy access via public transport, specifically bus lines 42 and 40 from the airport. The nearby bus stops and the convenience of arranging taxis with a button add to the ease of getting around. Additionally, the hotel's self check-in system ensures that the property is accessible at all times.
Despite these advantages, there are some limitations. Although the hotel is well-positioned and near public transport, parking remains a challenge. There's a lack of on-site parking and options are limited with the nearest underground parking located about 500 meters away. For guests with mobility impairments, this could be a significant drawback, complicated further by vague parking information.
In summary, Comfort Hotel Xpress Tromsø excels in providing accessibility within its premises, making it a suitable option for guests with disabilities, though it could improve in providing clearer and more proximate parking solutions.
Dog Friendly
Comfort Hotel Xpress Tromsø stands out as a highly pet-friendly accommodation, particularly conducive to guests traveling with dogs. The hotel is praised for its special dog rooms located conveniently on the first floor, which eliminates the hassle of using elevators with pets. The rooms are thoughtfully arranged for dogs, making the stay comfortable for both pets and their owners. The reception and cleaning staff are noted for their friendliness and helpfulness, ensuring a welcoming environment for all guests, including those with pets.
The hotel's location is ideal with the airport bus stopping nearby and easy ramp access available. Guests appreciate the clean and well-maintained hotel rooms with adjustable temperatures to cater to different needs, although some mentioned that their pets found the rooms too warm. There is an additional charge of 200 NOK for guests bringing dogs, but the overall convenience and pet-friendly amenities make it worthwhile.
Comfort Hotel Xpress Tromsø is widely recognized as one of the best dog-friendly hotels in Tromsø with numerous guests acknowledging the ease of meeting pet preferences and the hotel's overall welcoming atmosphere for both pets and people.
No, Comfort Hotel Xpress Tromsø doesn't have any pool.
No, a spa isn't available at Comfort Hotel Xpress Tromsø.
Yes, Comfort Hotel Xpress Tromsø welcomes dogs.
No, parking facilities aren't available at Comfort Hotel Xpress Tromsø.
No, Comfort Hotel Xpress Tromsø doesn't have a gym.