The Grand Motel

Griffith -34.28738500, 146.04075700 , 454 Banna Avenue (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Grand Motel, located in the heart of the city along bustling Main Street, offers an unrivaled central location that positions guests within walking distance of numerous shops, restaurants, cafes and entertainment options. With secure, easy-to-access parking facilities, including undercover options, the convenience and safety of parking are frequently highlighted as significant benefits.

The rooms at The Grand Motel are consistently praised for their cleanliness, spaciousness and comfort with high ceilings and modern layouts enhancing the guest experience. Unique features such as skylights and large bathrooms with spa baths add a luxurious touch. While there are occasional issues with musty smells, stained sheets and non-block-out curtains, these are exceptions rather than the rule.

Cleanliness throughout the motel is generally held in high regard with regular cleaning services and fresh linens contributing to a comfortable and well-maintained environment. Despite some isolated criticisms concerning unclean carpets and musty smells, the overall tidiness and attentive cleaning staff create a positive impression for most visitors.

The staff at The Grand Motel receive abundant praise for their friendliness and helpfulness, contributing significantly to the inviting atmosphere. Reception, cleaning and parking staff are frequently noted for their warmth and professionalism, enhancing the overall guest experience and encouraging repeat visits.

The complimentary high-speed internet has mixed feedback with guests experiencing varying levels of reliability. While some find it operational and reliable, others encounter connectivity issues and slow speeds.

The gym facilities at The Grand Motel require some improvements with many guests noting outdated equipment and poor air quality. Similarly, the pool area receives mixed reviews with appreciation for its concept but frequent concerns about cleanliness and maintenance issues.

In conclusion, The Grand Motel is favored for its central location, clean and spacious rooms and friendly staff. While areas such as the Wi-Fi, gym and pool may need attention, the overall experience is enhanced by the convenience, comfort and excellent service provided by the team.
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Categories
Boutique-style Motel

Motel Taking Steps Towards Sustainability

Motel with Swimming Pool

  Heated Pool    Indoor Pool  


Motel with Parking

Accessible Motel

Motel with Gym

Motel with Tennis Courts

4-Star Motel

Motel with Indoor Pool

Motel with Heated Pool

Room Types
Queen Room - Skylight Only This room features a skylight, tea/coffee facilities, air-conditioning, a fan, free WiFi, cable channels and in-house movies. Please note this room type has no windows, only a skylight.

Small Double Room This room features a skylight, tea/coffee facilities, air-conditioning, a fan, free WiFi, cable channels and in-house movies. Please note this room type has no windows, only a skylight.

Deluxe Family Suite (Queen and Two Single Beds) This family suite features a balcony, a spa bath, free WiFi and a flat-screen TV with satellite channels.

Deluxe Family Suite (2 Queen Beds) This family suite features a balcony, free WiFi and a flat-screen TV with satellite channels.

Twin Room - Skylight Only This room features a skylight, tea/coffee facilities, air-conditioning, a fan, free WiFi, cable channels and in-house movies. Please note this room type has no windows, only a skylight.

Queen Room - Disability Access This room features, free WiFi, tea/coffee facilities and a flat-screen TV with satellite channels. This room includes disabled access facilities. Please note this room type has no windows, only a skylight.

King Suite with Spa Bath This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features a minibar, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Deluxe Family Room This suite has a separate bedroom, 2 TVs with cable channels, a balcony with floor-to-ceiling windows, minibar, tea and coffee making facilities, desk and unlimited free WiFi. The room also contains a spa bath. Please note that this room has a maximum occupancy of 4. There is no capacity for additional beds.

Twin Room This room has external opening windows including a TV with cable channels, a minibar, tea and coffee making facilities, desk and unlimited free WiFi. Please note that this room has a maximum occupancy of 3. There is no capacity for additional beds.

Deluxe King Room This queen room has external opening windows, a TV with cable channels, minibar, tea and coffee making facilities, unlimited free WiFi and a desk. Please note that this room has a maximum occupancy of 2. There is no capacity for additional beds.

Guest Reviews
7.5
Good
Location
The Grand Motel boasts an unrivaled location right in the heart of the city, along the bustling Main Street. This prime spot positions guests within walking distance of numerous shops, restaurants, cafes and other key attractions. The convenience of being centrally located is frequently highlighted, making it easy for travelers to access everything they need.

Guests appreciate the hotel's close proximity to the central township and the regional theatre, adding to the appeal for those looking to explore local entertainment options. The secure and easy parking facilities, including undercover parking, are also noted as significant benefits, enhancing the overall convenience for visitors.

Cleanliness and spacious rooms complement this excellent location, creating a comfortable and welcoming environment. The hotel’s friendly and accommodating staff, combined with good value for money, further elevate the experience.

In summary, The Grand Motel’s central and accessible location, paired with its clean and spacious facilities, make it a favored choice for travelers looking to stay in the middle of the action.

Rooms
Nestled in the heart of town, The Grand Motel boasts an ideal location near shops and eateries, offering both convenience and comfort. The rooms have received consistent praise for their cleanliness, spaciousness and comfort. Many guests found the rooms exceptionally clean and tidy with comfortable beds and ample space, often highlighted by high ceilings and a pleasant layout. The rooms cater to families well, providing large, separate spaces that are both clean and well-presented.

Some unique features such as skylights and large bathrooms with spa baths have been appreciated, adding a touch of luxury to the clean and modern interiors. Guests also commented positively on the secure lock-up garage and the polite and inviting reception staff, ensuring a welcoming stay.

Despite the overwhelmingly positive feedback, a few areas need improvement. Occasional issues such as old musty smells, stained sheets and dirty carpets detracted from the otherwise clean environment. Curtains were noted as not being block-out and some rooms lacked natural light due to the absence of windows, even though skylights were provided.

Overall, the rooms at The Grand Motel are spacious, comfortable and well-maintained, making it a great option for families and travelers looking to stay right in the middle of town.

Beds
The Grand Motel's beds receive mixed reviews, but many guests highlight their comfort. Phrases like "very comfortable bed" and "beds were very comfortable" appear frequently, suggesting that many visitors find the beds to be a positive aspect of their stay. Descriptions such as "comfortable beds," "comfy beds," and "large king beds" suggest a good level of satisfaction with the size and coziness of the bedding. There are also mentions of the "beds and linen were good," and "bed was clean and spacious," adding to the positive impressions.

However, not all feedback is favorable. Some guests experienced issues like a "broken base of bed," "large dip in the middle," and beds that were "too soft," leading to discomfort and poor sleep quality. A few reviews also pointed out that the bed was "terrible," with one comparing it to sleeping in a hammock and others citing a "sunken mattress" or feeling "uncomfortable." Such criticisms suggest that bed quality can be inconsistent.

In conclusion, while many guests at The Grand Motel find the beds to be a highlight of their stay, there are notable complaints that suggest room for improvement in maintaining consistent bed quality across all rooms.

Cleanliness
The Grand Motel is frequently praised for its exceptionally clean and tidy rooms. Many guests have highlighted the tidiness and fresh appearance of their accommodations, noting that the rooms are not only clean but also comfortable and well-maintained. Regular cleaning services and fresh linens contribute to the overall positive impression.

While some areas seem to require deeper cleaning, especially concerning carpets and bathrooms, the positive remarks significantly outweigh the negatives. Guests have lauded the hotel for its clean sheets, spotless rooms and diligent cleaning staff who ensure that rooms are routinely serviced. The hotel's central location and good-sized, clean bathrooms also add to its appeal.

However, guests should note occasional criticisms about unclean carpets, musty smells and outdated facilities. Despite these issues, the overall cleanliness and comfort make The Grand Motel a popular choice for travelers.

Staff
The Grand Motel is consistently praised for its friendly and helpful staff, creating an inviting atmosphere for guests. Many reviews highlight the staff's warmth, politeness and exceptional service with specific mentions of the reception staff being particularly welcoming and courteous. Guests have noted that all staff members, including cleaning staff and car park personnel, maintain a high level of professionalism. The helpful and accommodating nature of the team contributes significantly to the overall positive experience at the hotel with several guests expressing their intent to return. Despite a few mentions of less pleasant experiences with some staff members, the majority of the feedback emphasizes the excellent service provided by the team, enhancing the hotel's reputation for great guest relations.

Wi-Fi
The Grand Motel offers complimentary high-speed internet, though experiences seem to vary. Some guests found the Wi-Fi to be operational and reliable, working well during their stay. However, others encountered challenges such as spotty connections, slow internet speeds or trouble accessing the network altogether. A few reviews mentioned instances where the Wi-Fi was completely non-functional or continuously disconnecting. It seems that while there are positive experiences with the Wi-Fi, consistency may be an issue.

Gym
The Grand Motel offers a gym facility, although guest feedback indicates it could benefit from notable improvements. Many visitors found the gym's equipment very old and rundown, while others highlighted that the gym needed maintenance. Additional concerns were raised about the gym being locked as early as 8pm and the poor overall air quality within the facility. Some guests mentioned that the pool and gym were both deemed unsatisfactory. For travelers seeking modern, well-maintained fitness facilities, this aspect may not meet expectations.

Pool
The Grand Motel’s pool area receives mixed reviews from guests. Many appreciated the size and concept of the indoor pool, describing it as very nice and great. However, cleanliness and maintenance issues were a frequent concern. Reports of dirty water, an unclean environment and non-functioning jets were common with some guests noting the pool was not useable due to these conditions. Additionally, the spa area also suffered from cleanliness problems and lacked proper functionality. The indoor pool, often described as a swim spa, seemed to fall short of expectations with issues such as cold water and a noisy environment. Towels were also notably absent, requiring guests to seek extras from reception. Overall, while the idea of an indoor pool and spa is appealing, The Grand Motel needs to address these maintenance and cleanliness issues to meet guest expectations.

Parking
The Grand Motel delivers a highly satisfactory parking experience for its guests with consistent praise for safety and convenience. The secure parking facilities are particularly emphasized with many noting the presence of locked, gated and underground options ensuring vehicles remain safe throughout their stay. In addition to security, the parking is deemed very convenient, often described as easy to access and included with room reservations. The availability of undercover parking and lock-up garages is also pointed out, providing extra peace of mind and protection from the elements.

Certain features, such as lift access directly from the car park to guest rooms, add an additional layer of convenience, though some note that the lift can be small and slow. Despite this minor drawback, the overall sentiment is highly positive with parking facilities repeatedly described as secure, safe and convenient.


Yes, The Grand Motel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at The Grand Motel.

No, The Grand Motel doesn't allow dogs.

Yes, parking facilities are available at The Grand Motel.

Yes, The Grand Motel has a gym.

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