Cais da Praia Hotel

Maceio -9.64709100, -35.70033100 , Av Alvaro Otacilio, 4353 (Show on Map)
8.6
Very Good


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Summary of reviewsCais da Praia Hotel is highly praised for its prime beachfront location, directly across from Jatiúca Beach. This positioning provides guests with easy access to coastal attractions, scenic views and proximity to a variety of bars, restaurants and supermarkets. The neighborhood is vibrant, making it convenient for dining and shopping.

The hotel's breakfast receives accolades for its quality and variety, offering diverse options that include fresh fruits, breads, cakes, cold cuts, yogurts and hot dishes like omelettes and tapiocas. The regional cuisine and items such as delicious cappuccinos are particularly appreciated. Some guests, however, feel that the breakfast could benefit from improved variety and better organization.

Despite the absence of dinner services at the hotel, guests enjoy exploring nearby restaurants with Akuaba being a popular recommendation. The hotel staff, especially those in the kitchen and cleaning departments, are frequently commended for their friendliness and helpfulness. However, the reception staff receives mixed reviews with some guests finding them indifferent or unhelpful.

Rooms at Cais da Praia Hotel are generally well-received for their spaciousness, cleanliness and comfort. They are ideal for families and groups, equipped with modern furniture, air conditioning and comfortable bedding. Minor drawbacks include occasional noise issues and maintenance concerns.

Cleanliness is a strong point with many guests noting the well-maintained rooms and common areas. However, some criticisms highlight inconsistent cleaning practices and occasional issues like stained towels or mold.

The staff is largely praised for their exceptional service and hospitable nature. Names like Marcelo, Emerson and Vera are frequently mentioned for their outstanding customer service. However, there is a call for standardized training to ensure consistent service levels, particularly at the reception.

The hotel’s Wi-Fi receives mixed reviews with some guests experiencing weak or unstable signals in their rooms. The common areas tend to have better connectivity.

The cozy pool area is well-maintained and provides a pleasant atmosphere for relaxation, though many guests find it smaller than expected. The beach access and scenic ocean views are major highlights, despite some guests noting that the nearby sea conditions may not always be suitable for swimming.

Parking is generally convenient and secure with ample free spaces, although there are occasional issues with limited availability and the need for better supervision.

For nightlife enthusiasts, the hotel’s location in the Jatiuca neighborhood offers easy access to a vibrant scene of bars, pubs and restaurants along historic Amélia Rosa street and the beaches of Pajuçara and Ponta Verde. Some guests noted a limited nighttime delivery service and fewer reception staff during late hours.

Overall, Cais da Praia Hotel is highly recommended for its excellent location, comfortable accommodations and friendly staff, offering great value for visitors seeking a beachfront stay in Maceió.
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Beachfront Hotel
This hotel is located on the beachfront in Ponta Verde, offering direct access to the beach and sea. Its prime location allows guests to easily enjoy the popular Ponta Verde beach and its surrounding area.

Hotel near The Beach
Located on Av Alvaro Otacilio, this hotel is near the beach. The hotel's location offers convenient access to the shoreline.

Hotel near Nightlife Spots
Located in the heart of Maceió, this hotel is close to Igreja Batista da Comunhao and a short distance from Praia de Jatiuca. It is near several nightlife options and offers a convenient location for exploring the city's entertainment.

Hotel with Parking
Cais Da Praia Hotel offers complimentary private parking on site. This provides guests with free and exclusive parking facilities directly at the hotel.

3-Star Hotel
Located right by Jatiúca Beach, this hotel offers air-conditioned rooms, a pool surrounded by tropical gardens, free WiFi, and complimentary parking. It is highly rated and near downtown Maceió, making it ideal for both leisure and convenience.

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Outdoor Pool

Room Types
Room with Double Bed Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a minibar and a flat-screen TV. The unit offers 2 beds.

Twin Room The twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a flat-screen TV. The unit offers 2 beds.

Double - Disability Access The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Standard Triple Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This triple room offers a flat-screen TV. The unit offers 3 beds.

Double Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV. The unit offers 1 bed.

Queen Room The unit has 2 beds.

Guest Reviews
8.6
Very Good
Location
Cais da Praia Hotel boasts a prime seaside location that has garnered widespread acclaim from its patrons. The hotel is perfectly positioned right in front of Jatiúca Beach, offering guests immediate access to golden sands and scenic ocean views. The vibrant neighborhood location ensures easy proximity to a host of bars, restaurants and supermarkets, making dining and shopping both convenient and pleasurable.

Guests consistently highlight the superb location as one of the hotel's standout features, emphasizing its accessibility and the convenience of amenities nearby. The central positioning allows visitors to explore the bustling coastal attractions of Maceió effortlessly. Many reviews also commend the hotel for its picturesque vistas, adding an extra layer of enjoyment to their stays.

In addition to its enviable setting, the hotel is praised for its cleanliness, well-organized facilities and excellent customer service. The friendly and attentive staff further enhance the overall guest experience. Cais da Praia Hotel delivers great value for money, combining comfort, convenience and spectacular beachfront views, making it an excellent choice for travelers visiting Maceió.

Breakfast
The breakfast experience at Cais da Praia Hotel has garnered mostly positive feedback from guests with numerous reviews praising its exceptional quality and variety. Guests frequently describe the breakfast as amazing, fantastic and wonderful with a diverse array of options that cater to different tastes. Highlights include a wide selection of fresh fruits, breads, cakes, cold cuts, yogurts and hot dishes like omelettes and tapiocas, which provide a delightful and complete morning meal.

Several guests noted that the breakfast is abundant and well-served, emphasizing the delicious and well-prepared items available. The presence of regional cuisine further adds to the dining experience, offering a unique and enjoyable taste of local flavors. The positive mentions of top-quality fruit and delicious cappuccinos underscore the attention to freshness and taste in the offerings.

Despite the overwhelming positive reviews, some guests pointed out areas for improvement. A few reviews mentioned that the breakfast options could be more varied with calls for additional items such as whole grain bread, turkey breast and juices made from typical fruits. There were also comments about the breakfast being repetitive and the need for better organization and replenishment practices. Additionally, some guests found the breakfast area to be crowded at times, leading to waits for a table and a few noted the coffee was weak.

Overall, while there are some criticisms about the variety and management of the breakfast, the consensus highlights a positive and enjoyable experience with many guests describing the breakfast as one of the key strengths of Cais da Praia Hotel.

Dinner
The Cais da Praia Hotel boasts a prime location, ideally situated next to a vibrant square that offers plenty of activities and dining options within walking distance. Guests particularly appreciate the attentive and friendly nature of the kitchen and cleaning staff, who are frequently described as kind, helpful and accommodating. This warm and welcoming service is often highlighted as a significant positive aspect of staying at the hotel.

However, the experience is somewhat marred by the issues at the reception. Several reviews mention that some reception staff are indifferent, unhelpful and lack professionalism. This has led to a perception that the front desk could benefit from significant improvements in both attitude and service standards.

Another key point is the absence of dinner or evening kitchen service at the hotel. Guests are encouraged to explore nearby restaurants for their meals with Akuaba being a noted recommendation among reviewers. While this arrangement allows for varied dining experiences, it may be a drawback for those looking for the convenience of on-site dining in the evenings.

In summary, while Cais da Praia Hotel excels in terms of location and the warmth of its kitchen and cleaning staff, there are clear areas for improvement at the reception and in providing dinner services to enhance the overall guest experience.

Rooms
Cais da Praia Hotel offers rooms that generally receive positive feedback for their spaciousness, cleanliness and comfort. Many guests highlight the coziness and well-arranged nature of the rooms, often mentioning new and modern furniture and amenities such as well-working air conditioning and TVs. The bedding is frequently described as comfortable and bathrooms, though sometimes small, are typically well-equipped with excellent showers.

Guests appreciate the spacious rooms, noting that they are ideal for families and groups, providing both relaxation and enough space to feel at ease. Cleanliness is particularly emphasized with many reviewers mentioning the neatness and the well-kept nature of both the rooms and the bathrooms.

However, some drawbacks are also noted. Noise can be an issue, especially for rooms near the breakfast area or the kitchen and some rooms on the ground floor lack privacy and are susceptible to external noise. A few reviews mention issues with room maintenance, such as mold, outdated decor and problems with amenities like leaking air conditioners or malfunctioning showers.

Overall, Cais da Praia Hotel's accommodations offer a good balance of comfort and cost-effectiveness, making it a suitable choice for short stays and those seeking value for money. While most rooms meet or exceed expectations regarding space and comfort, potential guests should be aware of possible noise and maintenance issues.

Beds
Visitors to the Cais da Praia Hotel provide a mixed assortment of feedback when it comes to the beds. Many reviewers highlight the comfort of the beds with numerous guests labeling them as comfortable, cozy and even exceptional, boasting good mattress quality and cleanliness in many instances. Some mention the beds as being large and spacious, aligning with the hotel photos, creating a relaxing sleep environment.

However, a recurring comment points out the small size of the beds, particularly for couples and an observation that some beds and linens could use an update. Guests frequently note issues with the size and fit of the bed linens, mentioning that sheets often come off during the night or feature stains and tears. There are also reports of noisy beds due to worn-out springs and the comfort level of the mattresses varies significantly with some labeled as too soft or hard.

The hotel successfully maintains clean and neat accommodations, but several reviews suggest the need for improvements, especially in updating pillows, towels and sheets. Overall, while many guests find the beds at Cais da Praia Hotel comfortable and clean, the mixed feedback indicates a need for some updates and maintenance to ensure a consistently restful experience for all visitors.

Cleanliness
The guest reviews for Cais da Praia Hotel reveal a mixed impression regarding cleanliness. Positively, many guests highlight the cleanliness, emphasizing clean rooms, facilities and common areas. They frequently mention clean, comfortable and well-located accommodations with rooms described as cozy organized and well-maintained with impeccable cleanliness. Excellent attention to cleaning is noted, particularly in the rooms and bathrooms and many appreciate the helpful and attentive cleaning staff.

However, there are some consistent criticisms. Several guests have pointed out issues like insufficient room cleanings, which were sometimes only done every three days and inadequate attention to details such as stained towels, moldy ceilings and smelly bed linens. Concerns about room cleanliness on arrival, including sand on the floor or insects, were also mentioned multiple times. Some guests found the bathrooms were not spotless with specific mentions of mold and poorly cleaned walls.

Overall, while many guests found their stay clean and comfortable, others felt that more consistent and thorough cleaning practices would significantly improve the experience.

Staff
At Cais da Praia Hotel, guests consistently highlight the exceptional service and attentiveness of the staff. Many reviews specifically commend the friendliness and helpfulness of individual staff members like Marcelo, Emerson and Vera, often noting their warm and welcoming demeanor. The reception team receives mixed feedback with multiple positive mentions of their courteous and supportive nature, though a few guests reported less satisfactory encounters.

Staff at various levels, including housekeeping and kitchen personnel, are frequently praised for their professionalism and friendliness. Several reviews mention the impressive attentiveness and accommodating nature of the breakfast and cleaning staff. Remote areas like the café and breakfast services also garner positive feedback for their friendly and proactive employees, despite a few instances where some staff members appeared grumpy or indifferent.

Overall, the staff at Cais da Praia Hotel is described as polite, courteous and dedicated to ensuring a pleasant stay for guests. The hotel’s service is often rated highly, contributing significantly to guests' positive experiences. Nonetheless, there are occasional notes on inconsistencies in service and friendliness among the reception staff, suggesting a need for more standardized training to maintain a uniformly high level of customer satisfaction.

Wi-Fi
Cais da Praia Hotel has received mixed reviews regarding its Wi-Fi service. Guests frequently noted that the Wi-Fi signal was weak or unstable, especially in the rooms; several mentioned that their cellphones couldn't connect or that the internet was slow and kept dropping out. While some reviewers highlighted good or very good internet service, it appears that such experiences were more common in the hotel's common areas rather than in individual rooms. A few guests also pointed out that the internet works well overall. However, the prevalent feedback indicates that there is room for improvement in providing a more reliable and stronger Wi-Fi connection throughout the entire hotel.

Pool
The Cais da Praia Hotel boasts a cozy pool area that many guests find pleasant for relaxing and chatting. The pool is consistently clean and well-maintained, making it a nice spot to refresh after a sandy seaside day. The atmosphere around the pool is described as very pleasant and welcoming, providing a comfortable space to unwind.

However, there are frequent remarks about the pool's size with many guests noting that it is significantly smaller than depicted in the photos. Descriptions like "tiny" and "more like a small fountain" are common, indicating that the pool may not be sufficient for all guests to use simultaneously. Some reviews even mention that the pool area could benefit from further improvements and enhancements.

While the pool does offer a nice retreat and a pleasant atmosphere, expectations should be managed regarding its size and capacity. It provides a clean, serene space for a quick dip rather than a larger, more expansive swimming experience.

Beach
Cais da Praia Hotel enjoys a prime location with immediate beach access, making it a top choice for beach lovers. Guests frequently highlight its beachfront positioning, just a short walk across the avenue to reach the sand. The clean, tranquil beaches nearby such as Jatiuca and Pajuçara are particularly popular, though some guests note that the sea directly in front of the hotel is not suitable for swimming due to rough waves and water conditions.

Despite this, the overall view from the hotel is praised for its scenic beauty, offering amazing beach and ocean vistas. The hotel's proximity to local amenities like supermarkets and pharmacies is also appreciated, though the area lacks a variety of restaurant options. Its central location additionally provides easy access to other attractive beaches along the coastline.

With beach towels provided and the staff described as extremely attentive, guests find the hotel to be suitable for families and anyone looking to relax by the sea. The convenience of being close to the beach, coupled with the picturesque surroundings, makes Cais da Praia Hotel a pleasant choice for a beachside stay.

Parking
The parking situation at Cais da Praia Hotel has received generally favorable feedback from guests. Many visitors praise the hotel for its good, easy and secure parking options, highlighting the convenience of available onsite and private parking. Guests often note that parking is free, which adds to the overall value of staying at the hotel.

The parking spaces are described as sufficient, ample and comfortable, providing easy access directly in front of or behind the hotel. Despite a few mentions of the parking area being uncovered and sometimes full at night, the general impression is that guests have had a positive experience with parking facilities.

However, there are some limitations and room for improvement. Several guests pointed out that the parking has limited access, requiring them to exit their car to request the gate to be opened and there were occasionally issues with finding available spaces due to the limited number. The absence of covered parking and the need for better supervision were also noted.

Overall, while there are a few drawbacks, most guests find the parking at Cais da Praia Hotel to be convenient and sufficient for their needs.

Nightlife
'The Cais da Praia Hotel' boasts a prime location, particularly for those looking to experience the vibrant nightlife Maceió has to offer. Nestled in the Jatiuca neighborhood, the hotel provides easy access to a myriad of bars, pubs and restaurants, ensuring that guests are never far from the action. Visitors can enjoy a bustling scene within walking distance, where the lively nightlife revolves around the historic Amélia Rosa street and the bustling beaches of Pajuçara and Ponta Verde.

While some have noted a limited nighttime delivery service and fewer reception staff in the evenings, the multitude of dining and entertainment options nearby more than compensates for these minor inconveniences. Guests rave about the variety of establishments available, from casual snack bars and pharmacies to some of the best vegan and vegetarian restaurants in town. Even though the immediate vicinity of the hotel remains quiet, possibly due to the music playing in a nearby square throughout the night, the proximity to lively nightlife areas is appreciated without the accompanying noise.

Additionally, the hotel's strategic position makes it a convenient starting point for those eager to explore Maceió's nightlife with many guests recommending the area for both its entertainment and culinary delights. Thus, 'Cais da Praia Hotel' stands out as an excellent choice for travelers wanting to fully immerse themselves in the local nightlife while enjoying a peaceful retreat at the end of the night.

3 Star
Cais da Praia Hotel is a solid choice for mid-budget travelers seeking a typical three-star experience. It offers standard amenities aligned with its rating, making it a commendable option for those looking for good value without luxury. The hotel is noted for its excellent cost-benefit ratio, consistently highlighted by guests as providing good quality for the price.

Its location adds significant appeal, being conveniently close to the beach, supermarkets, pharmacies and restaurants, which contributes to its positive reviews. The rooms and services match the expectations set by its three-star rating, ensuring cleanliness and sufficient facilities for a comfortable stay. The breakfast provided is satisfactory for the hotel's category, aligning well with the overall offerings.

In summary, Cais da Praia Hotel stands out as an exceptional establishment within its three-star classification, making it a suitable choice for those seeking good value and a convenient location during their stay.

Accessible
Cais da Praia Hotel appears to be a mixed bag in terms of accessibility for guests with disabilities. On the positive side, the hotel offers easy accessibility in common areas like the dining hall and has ground-floor accommodations and rooms specifically adapted for elderly guests and those with disabilities, including wheelchair users and individuals with cerebral palsy.

However, there are significant drawbacks. The absence of an elevator is a recurring issue, making upper floors inaccessible for guests with mobility challenges and those carrying heavy luggage. This limitation means that while the hotel may provide adequate accessibility in certain areas, many parts of the property remain difficult to navigate for those with significant mobility issues.

Furthermore, the pool and bathrooms are noted as not being accessible and several reviews pointed out that accessibility measures could be significantly improved. Overall, while the hotel offers some accessible features, there's a clear need for enhancements to fully accommodate all guests.

Outdoor Pool
The outdoor pool at Cais da Praia Hotel has garnered mixed reviews from guests. While the general consensus is that the pool is quite small, it remains functional for quick dips and cooling off. Some guests noted that the pool area is pleasant and comfortable, providing a decent spot for a quick bath or for children to enjoy. However, there were concerns about the size with many feeling it is too tiny to accommodate all guests comfortably. Additionally, there were mentions of insufficient maintenance and cleanliness, suggesting a need for better upkeep. The surrounding pool area, although limited in space, has its charm but can become noisy. Overall, the pool contributes to the hotel's amenities, but it may not meet the expectations of those looking for a more spacious and well-maintained swimming area.

Beachfront
Cais da Praia Hotel boasts an enviable beachfront location right in front of Jatiúca beach in Maceió. The proximity to the beach is a recurring highlight with guests frequently mentioning the convenience of being just steps away from the sand and sea. The beachfront itself is noted for being very clean, making it a great spot for swimming and other seaside activities. Many reviewers appreciated the stunning views from the hotel, often described as amazing and wonderful, offering a beautiful waterfront panorama. Besides the obvious allure of the beach, the hotel is well-situated near essential amenities such as supermarkets, restaurants and pharmacies, enhancing the attractiveness of its location. The combination of a prime oceanfront position and easy access to local conveniences makes Cais da Praia Hotel an excellent choice for beach enthusiasts looking to enjoy Maceió's coastal charm.


Yes, Cais da Praia Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Cais da Praia Hotel.

No, Cais da Praia Hotel doesn't allow dogs.

Yes, parking facilities are available at Cais da Praia Hotel.

No, Cais da Praia Hotel doesn't have a gym.

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