Extended Stay America Suites - Memphis - Germantown West
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Summary of reviewsExtended Stay America Suites - Memphis - Germantown West offers a strategic location in the vibrant Germantown area, praised for its easy access to major highways and proximity to numerous restaurants, shopping centers, and medical facilities. Guests appreciate the serene and safe environment, complemented by ample and well-lit parking, making it an ideal choice for travelers seeking both convenience and competitive rates.
While the breakfast offering is minimal, consisting mainly of prepackaged items like granola bars, muffins, and coffee, the hotel's rooms are highlighted for their spaciousness, cleanliness, and comfort. Visitors find value in the practicality of equipped kitchenettes, comfortable beds, and clean linens, which cater well to families and those on short work trips. Despite occasional maintenance issues, the overall accommodation is regarded as decent for the price.
Cleanliness is generally noted positively, with guests enjoying a tidy environment and well-maintained property. Although there are isolated reports of cleanliness inconsistencies and maintenance concerns, the overall atmosphere remains inviting. The professional and accommodating staff enhance the experience significantly, with many guests lauding their friendliness and efficiency. Specific staff members, such as Nakita and Flora, are recognized for their personal touches and attentiveness, contributing to a welcoming stay.
The comfort of the beds is frequently affirmed, with the majority of reviews indicating a restful sleep experience, although some guests note inconsistencies such as worn mattresses. Overall, the hotel meets basic necessities effectively, offering a cost-efficient, comfortable, and safe option in the Memphis area, bolstered by a dedicated and hospitable staff.
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While the breakfast offering is minimal, consisting mainly of prepackaged items like granola bars, muffins, and coffee, the hotel's rooms are highlighted for their spaciousness, cleanliness, and comfort. Visitors find value in the practicality of equipped kitchenettes, comfortable beds, and clean linens, which cater well to families and those on short work trips. Despite occasional maintenance issues, the overall accommodation is regarded as decent for the price.
Cleanliness is generally noted positively, with guests enjoying a tidy environment and well-maintained property. Although there are isolated reports of cleanliness inconsistencies and maintenance concerns, the overall atmosphere remains inviting. The professional and accommodating staff enhance the experience significantly, with many guests lauding their friendliness and efficiency. Specific staff members, such as Nakita and Flora, are recognized for their personal touches and attentiveness, contributing to a welcoming stay.
The comfort of the beds is frequently affirmed, with the majority of reviews indicating a restful sleep experience, although some guests note inconsistencies such as worn mattresses. Overall, the hotel meets basic necessities effectively, offering a cost-efficient, comfortable, and safe option in the Memphis area, bolstered by a dedicated and hospitable staff.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled in the vibrant and upscale area of Germantown, the Extended Stay America Suites in Memphis offers a strategic location that guests find highly appealing. Its proximity to major highways ensures easy access, while being situated off Poplar Ave provides a serene and safe environment. The hotel is conveniently surrounded by a host of restaurants, shopping centers, and medical facilities, making it an ideal choice for travelers who value accessibility and amenities. It is praised for its clean, quiet, and comfortable setting, allowing guests to enjoy the surrounding attractions with peace of mind. With a parking lot that's well lit and plentiful, visitors appreciate the practical advantages of this location. Overall, the property promises a pleasant stay in a desirable neighborhood, balancing convenience with competitive rates.
At Extended Stay America Suites - Memphis - Germantown West, guests have reported that the breakfast offerings are minimal and primarily consist of prepackaged items. While the hotel does provide a "grab and go" option, guests noted that it mostly includes items like granola bars, muffins, coffee, and occasionally hot water for oatmeal. The simplicity of the breakfast menu has been highlighted, and some guests have mentioned the absence of a substantial meal. Despite breakfast being advertised, several guests found it lacking, with coffee not consistently available during their stays. Essentially, the breakfast caters to those in need of a quick snack rather than a full morning meal.
The rooms at Extended Stay America Suites - Memphis - Germantown West offer a practical and comfortable experience for guests who appreciate value for money. Visitors frequently mention the spaciousness and cleanliness of the rooms, with many highlighting the comfortable beds and adequate kitchenettes that come equipped with basic cooking appliances for a convenient stay. The inclusion of amenities like a refrigerator and stove is often praised, as it adds to the functional appeal of the accommodations.
Guests have noted that the rooms provide a good night's sleep and cater well to both family stays and short work trips. Clean towels and bedding, as well as fluffy towels, add to the comfort level, and the updated rooms contribute to a tidy and inviting environment. Although there are references to some areas needing updates and occasional maintenance issues, such as a faulty smoke detector or fridge, the overall consensus suggests decent accommodation for the price.
Professional and accommodating staff are also a plus, providing assistance when needed, despite occasional issues with the front desk being unattended. Overall, the hotel seems to meet the basic necessities effectively, making it a pragmatic option for travelers seeking a cost-efficient and functional stay in the Memphis area.
Staying at Extended Stay America Suites in Memphis - Germantown West, travelers can generally expect a restful night's sleep. Many guests have noted the comfort of the beds, describing them as really comfortable, great, and even amazingly comfortable. The cleanliness is another positive aspect, with several reviews mentioning clean and well-kept rooms and beds. However, there are a few inconsistencies, as some guests encountered issues such as worn-out mattresses, soft beds needing extra pillows, and occasional stained linens. Despite these drawbacks, the overall experience with the beds seems to be positive, with frequent affirmation of their comfort.
Extended Stay America Suites in Memphis-Germantown West presents a mixed bag regarding cleanliness and overall guest experience. The establishment is praised for its clean and quiet environment, offering a sense of luxury that many guests have enjoyed. Reports consistently highlight the cleanliness of the rooms, bathrooms, and outdoor areas, contributing to a generally positive atmosphere. The property, while noted as dated by some, remains well-maintained and organized, adding to its appeal as a convenient location for extended stays. Guests also appreciate the professionalism and friendliness of the staff, which enhances the stay and creates a welcoming experience.
However, some guests have raised concerns that detract from the positive impressions. Issues such as unusual smells, bugs, and cleanliness inconsistencies in specific areas like towels and bedding have been noted. Instances of unclean surfaces and maintenance issues like nonfunctioning lights further highlight areas for improvement. Despite these issues, the overall satisfaction with cleanliness and service remains notable, making Extended Stay America Suites a favored choice for many traveling to East Memphis.
Extended Stay America Suites in Memphis Germantown West boasts an exceptional staff that significantly enhances the guest experience. Visitors consistently describe the front desk team as warm, welcoming, and extraordinarily friendly, with some going above and beyond to offer outstanding service. The receptionist and other front desk attendants are often highlighted for their courteous and professional demeanor, making check-in processes smooth and pleasant.
Many guests appreciate how the staff’s accommodating nature contributes to a stress-free stay. Notable mentions of specific members like Nakita and Flora reflect their efforts in creating a comfortable and easy experience for travelers. The staff's hospitable approach is evident in the personal touches they offer, such as greeting regular guests by name, and their consistently attentive service.
Night staff members and housekeepers also receive commendations for their promptness, politeness, and attention to detail. These positive interactions extend throughout the hotel, with overall feedback indicating a team that is not only friendly but competent in addressing guest needs efficiently.
Whether it's providing helpful information at the front desk or ensuring a clean environment, the staff’s dedication to quality service is a defining characteristic of this location. Their friendliness and flexibility alongside a safe neighborhood increase the appeal of staying here, making it a favorite choice for those visiting Memphis.
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Location
Breakfast
Rooms
Guests have noted that the rooms provide a good night's sleep and cater well to both family stays and short work trips. Clean towels and bedding, as well as fluffy towels, add to the comfort level, and the updated rooms contribute to a tidy and inviting environment. Although there are references to some areas needing updates and occasional maintenance issues, such as a faulty smoke detector or fridge, the overall consensus suggests decent accommodation for the price.
Professional and accommodating staff are also a plus, providing assistance when needed, despite occasional issues with the front desk being unattended. Overall, the hotel seems to meet the basic necessities effectively, making it a pragmatic option for travelers seeking a cost-efficient and functional stay in the Memphis area.
Beds
Cleanliness
However, some guests have raised concerns that detract from the positive impressions. Issues such as unusual smells, bugs, and cleanliness inconsistencies in specific areas like towels and bedding have been noted. Instances of unclean surfaces and maintenance issues like nonfunctioning lights further highlight areas for improvement. Despite these issues, the overall satisfaction with cleanliness and service remains notable, making Extended Stay America Suites a favored choice for many traveling to East Memphis.
Staff
Many guests appreciate how the staff’s accommodating nature contributes to a stress-free stay. Notable mentions of specific members like Nakita and Flora reflect their efforts in creating a comfortable and easy experience for travelers. The staff's hospitable approach is evident in the personal touches they offer, such as greeting regular guests by name, and their consistently attentive service.
Night staff members and housekeepers also receive commendations for their promptness, politeness, and attention to detail. These positive interactions extend throughout the hotel, with overall feedback indicating a team that is not only friendly but competent in addressing guest needs efficiently.
Whether it's providing helpful information at the front desk or ensuring a clean environment, the staff’s dedication to quality service is a defining characteristic of this location. Their friendliness and flexibility alongside a safe neighborhood increase the appeal of staying here, making it a favorite choice for those visiting Memphis.
No, Extended Stay America Suites - Memphis - Germantown West doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Memphis - Germantown West.
Yes, Extended Stay America Suites - Memphis - Germantown West welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Memphis - Germantown West.
No, Extended Stay America Suites - Memphis - Germantown West doesn't have a gym.
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