Marriott Downtown at CF Toronto Eaton Centre

Toronto 43.65463200, -79.38299500 , 525 Bay Street (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMarriott Downtown at CF Toronto Eaton Centre consistently receives high acclaim from its guests, particularly for its exceptional location. Positioned centrally in downtown Toronto, it offers easy access to prominent attractions such as the Eaton Centre, major dining spots, shopping malls and public transit, making it an ideal choice for exploring the vibrant city. This prime location is enhanced by the hotel's convenience for both business and leisure activities with close proximity to Union Station, nearby events and the University of Toronto. The surrounding area's myriad of dining, shopping and entertainment options further solidify its allure.

Guests also consistently praise the breakfast service for its variety and quality, describing it as a sumptuous continental spread with something for everyone. The attentive and friendly staff add to the positive dining experience, although a few guests note concerns about the cost. Dinner experiences at the hotel are generally favorable with commendations on the happy hour menu and room service, despite some mentions of high pricing.

The hotel's rooms are lauded for their spaciousness, cleanliness and modern decor. Many find the beds and pillows especially comfortable, contributing to a restful stay. While there are occasional comments about minor wear and tear, these do not significantly affect the overall positive experience. The high standard of cleanliness extends beyond the rooms to common areas and the pool, enhancing guests' satisfaction.

The staff at Marriott Downtown at CF Toronto Eaton Centre are frequently highlighted as a standout feature, further enriching guests' stays with their courteous, responsive and helpful service. They contribute positively to the hotel's welcoming atmosphere and overall quality of stay.

Family travelers appreciate the hotel's child-friendly environment, particularly enjoying the indoor pool despite some feedback on its small size and occasional cleanliness issues. Guest feedback on parking indicates that while convenient, the fees are considered high and could deter potential visitors. The hotel's WiFi policies also draw mixed reviews with some guests feeling that free access should be a standard amenity.

In conclusion, the Marriott Downtown at CF Toronto Eaton Centre offers a reliable and comfortable stay with excellent location, breakfast and room quality. Despite minor concerns such as WiFi charges, parking costs and occasional pool or bed issues, the hotel's strong points establish it as a top choice for various types of travelers.
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Hotel Taking Steps Towards Sustainability
As a Marriott hotel, this property participates in Marriott International's sustainability initiatives, which aim to reduce environmental impact through various programs focused on energy and water efficiency, waste reduction, and responsible sourcing. The ranking is based on the brand's overall environmental commitments.

Business Hotel
The Marriott Downtown at CF Toronto Eaton Centre offers 32,168 sq. ft. of meeting space. It is located in the heart of the city, close to shopping and business areas. The hotel provides full-service amenities for business and leisure travelers.

Accessible Hotel
This hotel features handicapped rooms and facilities, with accessible meeting spaces and an accessible entrance to the swimming pool. Accessible parking and an accessible registration desk are provided. Routes to the business center and fitness center are also accessible.

Hotel with Indoor Pool
Marriott Downtown at CF Toronto Eaton Centre is a hotel in a central location that features an indoor pool for guests.

Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types
Guest Room, 1 King For this room type, please note that rooms with 1 king bed include a sofa and rooms with 2 double beds include an easy chair.

Concierge lounge access, Guest room, 1 King Offers concierge lounge access with: *Hot buffet breakfast *Snacks *Luxury bathrobe and amenities *Complimentary business services

1 Bedroom Suite, 1 King, Sofa bed, Trinity Square view This suite is spacious and features: *Separate living area *2 telephones

Guest room, 1 King, Trinity Square view, Courtyard view This room features a iPod dock, seating area and air conditioning.

Guest room, 1 King, Nathan Phillips view, City view This room has a iPod dock, cable TV and sofa.

King Room with Balcony - High Floor Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a seating area. The unit has 2 beds.

1 Bedroom Executive Suite, 1 King, Sofa bed, Courtyard view Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 2 beds.

Guest room, 2 Double Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Guest room, 2 Double, Nathan Phillips view, City view Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Guest room, 2 Double, Trinity Square view, Courtyard view Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a seating area. The unit has 2 beds.

Concierge lounge access, Guest room, 2 Double Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.

Presidential Suite The spacious air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.

Hospitality Suite The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

Corner Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Deluxe One-Bedroom King Suite with Sofa Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Marriott Downtown at CF Toronto Eaton Centre is highly praised for its exceptional location. Nestled in the heart of downtown Toronto, the hotel provides unparalleled convenience for travelers keen on exploring the city's vibrant attractions. Guests consistently remark on the hotel's proximity to the Eaton Centre, major dining spots, shopping malls and public transit systems. This central position makes it an optimal choice for those looking to walk to key venues and landmarks.

Many guests note the ease of access to transportation hubs like Union Station and highlight the convenience for both business meetings and leisure activities. The hotel's centrality also caters to visitors attending nearby concerts, events and the University of Toronto.

The surrounding area offers a wealth of options for dining, shopping and entertainment, ensuring that guests are never far from what they need. The vicinity to major streets and Dundas Square further emphasizes the hotel's prime location, making it a preferred choice for various types of travelers.

The positive feedback regarding the location is frequently paired with compliments about the friendly and efficient staff, excellent cleanliness and spacious, updated rooms. Overall, Marriott Downtown at CF Toronto Eaton Centre stands out as a top choice, favored for its fantastic, central location in the bustling city of Toronto.

Breakfast
At the Marriott Downtown at CF Toronto Eaton Centre, the breakfast experience garners high praise. Guests frequently comment on the great variety and the sumptuous continental spread, describing the buffet as extensive and varied. The selection offers something for everyone, from simple options to hearty meals, making it a perfect start to the day.

The attentive and friendly staff, specifically those manning the buffet, receive accolades for their courteous and responsive service, enhancing the dining experience. Many guests highlight specific items, noting the delicious spinach and egg on toast and express appreciation for the option to order à la carte.

However, a few reviews indicate that the breakfast, although excellent, comes at a steep price with some feeling it does not entirely meet the expectations of a four-star establishment. Instances of complications with breakfast inclusions and billing issues also emerge from the feedback.

Overall, the breakfast at Marriott Downtown at CF Toronto Eaton Centre is deemed delicious and convenient with excellent service enhancing the positive aspects, despite some isolated concerns about cost and inclusivity.

Dinner
The dinner experience at Marriott Downtown at CF Toronto Eaton Centre generally receives favorable feedback from guests. Many highlight the happy hour menu as particularly noteworthy and several reviews mention delicious room service and yummy food. Guests also praise the quality of the dishes, noting that meals are perfectly prepared and served. However, there are some concerns about the high pricing relative to the quantity and quality of the food with some finding it overpriced and too elaborate. Despite these reservations, those who dined at the hotel's restaurant reported being really happy with their meals, making it a positive dining option overall.

Rooms
Marriott Downtown at CF Toronto Eaton Centre receives praise for its spacious and comfortable rooms, which are consistently highlighted for their cleanliness and size. Guests appreciate the modern, well-furnished décor and the immaculate state of the rooms. The beds and pillows are frequently noted as being particularly comfortable, contributing to a restful stay. The hotel maintains a high standard of hygiene with many reviews mentioning how clean and safe the environment feels.

The rooms are also equipped with cozy seating areas and large showers, making them both practical and luxurious. While some guests pointed out that certain rooms look a bit dated and a few specific details need refreshing—for instance, older towels and occasional restocking issues—these did not detract significantly from the overall positive experience. Moreover, the spaciousness of the rooms often exceeds guest expectations, accommodating groups comfortably and enhancing the overall value.

In summary, the Marriott Downtown at CF Toronto Eaton Centre offers a reliable and comfortable stay with large, clean and well-appointed rooms that cater well to both leisure and business travelers.

Beds
The beds at Marriott Downtown at CF Toronto Eaton Centre have garnered a wide range of feedback from guests. Many guests have praised the bed comfort, describing them as very comfortable, super comfy and unbelievably comfy. There were frequent mentions of pleasant, quiet and comfortable sleeping experiences, thanks to quality bedding and firm, supportive mattresses. Several guests highlighted the comfort of King beds in particular.

On the flip side, some guests reported that the beds can be very soft, saggy and outdated, leading to discomfort for some. Issues such as beds sinking, being unstable or possessing too-soft pillows were noted. A few reviews mentioned that the mattresses were either too hard or lacked sufficient firmness, often sagging under weight. Overall, while many guests found the bedding to be excellent and conducive to a good night's sleep, opinions were mixed with a significant number of guests finding room for improvement in bed comfort and support.

Cleanliness
Nestled in the bustling heart of Toronto, the Marriott Downtown at CF Toronto Eaton Centre has earned a solid reputation for its exceptional cleanliness. Guests frequently highlight the hotel as being very clean with rooms and hallways meticulously maintained. Many visitors appreciated the modern, updated features of the rooms, often praising their spotless condition and the comfort of the beds.

The high standards of cleanliness extend beyond the individual rooms; the common areas and the pool area also receive consistent praise for their upkeep. Although a few guests mentioned isolated issues such as dusty rooms or carpets needing more attention, the overwhelming impression is one of thorough cleanliness.

The staff also contribute to the positive experience, frequently described as friendly and contributing to the immaculate environment. The hotel's consistent commitment to cleanliness and comfort makes it a favorable choice for travelers seeking a well-maintained, welcoming stay in the heart of Toronto.

Staff
The staff at the Marriott Downtown at CF Toronto Eaton Centre consistently receive high praise in guest reviews. Guests frequently describe the staff as extremely courteous, responsive and helpful. They highlight the team's friendliness and attentiveness from arrival to departure. The front desk and concierge staff are particularly noted for their professionalism and eagerness to assist.

Guests appreciate the accommodating nature of the staff, mentioning specific instances of going above and beyond with great service and little touches that made their stay special. Valet staff also receive commendations for their excellent service. The staff's competence and informative nature ensure a smooth and pleasant experience for guests.

Overall, the staff is characterized as welcoming, polite and eager to help, contributing significantly to the positive atmosphere of the hotel. Despite a few minor criticisms, the overwhelming consensus is that the staff at the Marriott Downtown enhance the overall quality of the stay with their exceptional service.

Wi-Fi
The WiFi situation at Marriott Downtown at CF Toronto Eaton Centre presents a mix of experiences for guests. Some visitors appreciate that the hotel offers free WiFi, especially for those who sign up for membership. However, many reviews highlight that WiFi is not complimentary for all guests with additional charges being mentioned frequently. It's noted that the internet access can come at a cost, which some guests feel is too high with charges reportedly going up to $60 or an additional $13 per day for non-members. The expectation of having free WiFi, especially in today's age, is echoed across various reviews with some guests suggesting that WiFi should be included as a complimentary amenity. While there is mention of WiFi access in the lobby, the experience is generally perceived as inconsistent with several guests expressing that paying extra for WiFi is a notable downside to their stay.

Pool
The Marriott Downtown at CF Toronto Eaton Centre features an indoor pool, which receives mixed reviews from guests. Many remarked on its small size, describing it as rather small or more like a pond. Some guests noted the pool area seemed worn and outdated with a few even mentioning cleanliness issues and that it could be cleaner. There were also complaints about the pool water being too cold and the hot tub being broken. Despite these criticisms, other guests enjoyed the pool, highlighting that it was fun and kids particularly loved it. However, the overall sentiment was that the pool did not meet the high standards typically expected from a Marriott property.

Parking
Guests at the Marriott Downtown at CF Toronto Eaton Centre generally found the parking to be a point of contention. Despite the convenience of having both valet and onsite options, many reviewers considered the parking fees to be quite high with some mentioning specific charges like $45 or $60 per day. The additional cost left a number of guests feeling that this might deter potential customers. Valet services were noted, but some experienced issues such as being double charged or facing mandatory valet parking due to renovations. The consensus among guests was that the hotel could benefit from negotiating more reasonable parking rates or ideally, offering complimentary parking to enhance the overall guest experience.

Family
Marriott Downtown at CF Toronto Eaton Centre shines as a stellar choice for family trips, earning praise for its family-friendly atmosphere and accommodations. It's described as super child friendly, making it a popular pick for those planning a getaway with kids. The indoor pool is a particular highlight, loved by young visitors, adding a splash of fun to their stay. Families enjoy well-sized rooms that cater to their needs, providing ample space for everyone. Whether you're there for a spring break getaway or a trip with grandkids, the hotel ensures a great experience for both children and adults alike.

4 Star
Located in the heart of Toronto, the Marriott Downtown at CF Toronto Eaton Centre consistently impresses guests with its classic four-star amenities and facilities. The hotel delivers a commendable blend of cleanliness and quality with clean rooms and well-maintained faculties ensuring a comfortable stay. Overall, most visitors report a highly satisfactory experience, typically rating it a perfect 10 out of 10. Despite this, some guests feel that the service could be elevated to better match the price point, suggesting room for improvement in this area. Nevertheless, the hotel’s offerings reflect its four-star rating accurately, meeting the expectations of those seeking an upscale stay in downtown Toronto.

Business
Marriott Downtown at CF Toronto Eaton Centre proves to be an excellent choice for business travelers, thanks to its business-oriented facilities and services. With clean and well-organized business amenities, the hotel caters perfectly to professional needs. The central location is particularly advantageous during the week for those with downtown business engagements and proximity to shopping malls. Though some found the parking prices high, the hotel's conference facilities and prompt, helpful staff contribute to its appeal for business stays. Overall, it stands out as an ideal location for business trips.


Yes, Marriott Downtown at CF Toronto Eaton Centre has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Marriott Downtown at CF Toronto Eaton Centre.

Yes, Marriott Downtown at CF Toronto Eaton Centre welcomes dogs.

Yes, parking facilities are available at Marriott Downtown at CF Toronto Eaton Centre.

Yes, Marriott Downtown at CF Toronto Eaton Centre has a gym.

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