Fiesta Inn Chetumal

Chetumal 18.49713100, -88.29919200 , Av. Alvaro Obregon No.229 Esq. Av. Independencia Col. Centro (Show on Map)
8.3
Very Good


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Summary of reviewsFiesta Inn Chetumal receives positive feedback across various categories, making it a well-regarded choice for travelers. The hotel's prime location in the heart of Chetumal is a standout feature, offering guests easy access to shops, restaurants, the waterfront promenade and transportation hubs. This central placement is both practical and safe, providing a tranquil environment despite its bustling surroundings.

Breakfast at Fiesta Inn Chetumal is highly praised for its variety, quality and attentive service, though it is not included in the room rate, which some guests find costly. Dinner experiences are more mixed; while the skybar and poolside restaurant receive commendations for food and ambiance, the main restaurant's meals are seen as inconsistent and overpriced.

The rooms are generally applauded for their cleanliness, modern furnishings and comfort. Spacious and well-equipped, they offer a quiet retreat from the city buzz. However, there are occasional mentions of maintenance issues and a need for updates in amenities. Cleanliness is a consistent positive with the hotel keeping both rooms and common areas well-maintained, although some guests note minor cleanliness lapses.

The staff at Fiesta Inn Chetumal are frequently described as attentive, kind and professional, contributing significantly to a welcoming and pleasant stay. The hotel's free wifi service receives mixed reviews with reliable connectivity in some areas but inconsistent performance in rooms.

Additional amenities add to the hotel's appeal. The rooftop pool with its panoramic city views, is a highlight, providing a relaxing environment praised by many guests. The gym, though functional with basic equipment, would benefit from an expansion and maintenance improvements. The hotel also offers underground parking, appreciated for its security, though it can be limited in space.

Beds are consistently noted for their comfort with many guests enjoying restful nights. As a four-star establishment, Fiesta Inn Chetumal meets expectations by offering modern facilities, a clean environment and good service at a reasonable price. The rooftop pool, in particular, stands out for its breathtaking views and serene setting.

Overall, Fiesta Inn Chetumal is highly recommended for its excellent location, comfortable rooms, hospitable staff and quality amenities, making it a top choice for staying in Chetumal.
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Categories
Hotel with Parking
This hotel offers parking for guests. While located in México City, it is still listed within the Othon P. Blanco area and provides a reliable option for those needing parking facilities.

Hotel with Gym
This hotel has a fully equipped gym with a multi-station machine and cardio equipment. It also features an outdoor swimming pool.

4-Star Hotel
This hotel provides a blend of comfort and quality. It is well-equipped with amenities and offers high-quality service, making it a comfortable and enjoyable stay.

Hotel with Outdoor Pool
This hotel features an outdoor swimming pool area with sunbeds, offering a relaxing space for guests. One search result specifically mentions a rooftop pool and poolside bar, providing an elevated experience with city views.

Hotel Taking Steps Towards Sustainability
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Green Key (greenkey.global)
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Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Panoramic View Pool    Outdoor Pool  


Hotel with Panoramic View Pool

Room Types
Superior King Room This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

Superior Double Room with Two Double Beds This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

Junior Suite 1 King The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine, a safe deposit box and a carpeted floor. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Fiesta Inn Chetumal boasts a superb central location that has garnered much praise from its guests. Positioned in the heart of Chetumal, the hotel is ideally situated for exploring the city with a variety of notable spots within walking distance. Visitors appreciate its proximity to the waterfront promenade, known as the Malecón and a range of shops, banks and restaurants.

The hotel's convenience extends to easy access to transportation hubs, being close to both the ferry terminal and the airport. This makes it a strategic choice for travelers looking to visit nearby attractions and neighboring islands such as Ambergis Caye.

Guests frequently highlight the hotel’s safety and tranquility despite its central placement, ensuring a restful stay. The combination of excellent location and close amenities like downtown shopping areas, the Marina Terminal and the Museum of Mayan Culture contributes to its appeal.

In summary, Fiesta Inn Chetumal offers a prime location that is both practical and central, facilitating easy navigation around the city while ensuring comfort and convenience.

Breakfast
Fiesta Inn Chetumal receives a range of responses regarding its breakfast offerings, but many guests highlight positive aspects of their experience. The buffet breakfast frequently earns praise for variety and quality with numerous reviews describing it as really nice, delicious and exquisite. The service in the restaurant is often cited as attentive and kind, enhancing the overall dining experience. Many guests appreciate the early start time of 6 am for the buffet, making it convenient for early risers.

Despite the high quality and good variety, some guests note that breakfast is not included in the room rate and find it to be overpriced compared to other offerings in the city. While many guests enjoy the buffet’s lavish spread and excellent food, there are a few who mention limited options and consider the cost to be high for what is provided.

In summary, Fiesta Inn Chetumal's breakfast is generally well-received for its quality, variety and excellent service, but potential guests should be aware that it is not included in the room rate and might find it relatively costly.

Dinner
Fiesta Inn Chetumal offers a mixed dining experience according to guest reviews. While the service from both the waiters and reception staff is generally praised for being welcoming and attentive, the food quality receives more varied feedback. Dining at the skybar is described as excellent with guests appreciating both the food and the panoramic views. The poolside restaurant also receives positive remarks for its food and drink offerings.

However, the main restaurant's food quality appears inconsistent. A significant number of guests found the food to be lacking in taste and generally of poor quality. Additionally, the high prices do not always match the perceived value and quality, leading to some disappointment. Several guests mention that the restaurant needs improvement, particularly in the preparation and execution of its dishes.

While dinner at the hotel can sometimes be slow, taking up to two hours to be served, breakfast fares better with a wider selection of local food options. For those keen on exploring more, venturing outside the hotel for other dining experiences might prove rewarding. Overall, while the ambiance and service at Fiesta Inn Chetumal are commendable, the food experience is quite variable and suggests room for improvement.

Rooms
Fiesta Inn Chetumal offers a mixed experience for its guests, though many find a lot to appreciate. The rooms are frequently described as clean, spacious and comfortable with modern furnishings and functional amenities. Many guests highlight the room's cleanliness and comfort with some describing their rooms as beautiful and cozy and others appreciating the quiet environment that blocks out street noise.

While some rooms are spacious and well-designed, a few guests found their rooms relatively small but still comfortable and well-equipped. Reviews consistently note that rooms provide everything necessary for a pleasant stay, from good-sized beds and pillows to functional safes.

However, there are mentions of the rooms needing more thorough cleaning and maintenance. Some guests encountered issues such as musty smells, outdated furnishings and minor repairs needed for utilities like showerheads and bathroom flooding. Modern conveniences like Netflix-capable TVs were noted as desired by some.

Overall, the hotel's rooms are praised for their comfort, cleanliness and spaciousness, but there's a call for better maintenance and occasional updates in amenities.

Beds
Fiesta Inn Chetumal consistently impresses guests with its emphasis on comfort, particularly when it comes to the beds. Most reviews highlight that the beds are not only comfortable but also functional and clean, ensuring a pleasant stay. The beds receive high marks for being soft and cozy with many guests describing them as very comfortable or even super comfortable.

While the general consensus is overwhelmingly positive, there are occasional mentions of less favorable experiences, such as uncomfortable pillows or a bed that felt too soft for some. However, these instances seem to be the exception rather than the rule.

Overall, the beds at Fiesta Inn Chetumal are a standout feature, contributing significantly to a restful and comfortable stay. With clean and spacious rooms that often include comfy pillows and bedding, guests can look forward to a rejuvenating night's sleep.

Cleanliness
The reviews for Fiesta Inn Chetumal highlight a focus on cleanliness that is generally positive. Guests frequently describe the rooms and common areas as clean and comfortable with daily cleaning services ensuring a well-maintained environment. Facilities, including the gym and pool, are praised for their cleanliness and functionality. However, some feedback indicates areas needing improvement, such as occasional issues with the maintenance of bathrooms and certain furniture, as well as a sometimes noticeable smell of humidity in the rooms. Additionally, there's a need for better attention to detail in some aspects of room cleaning. Overall, the hotel provides a satisfactory and clean stay experience with many guests appreciating the clean and comfortable rooms.

Staff
At Fiesta Inn Chetumal, guests consistently highlight the professionalism and friendliness of the staff as a standout feature of their stay. The staff is frequently described as attentive, kind and helpful, providing excellent customer service across various areas, from the reception desk to the restaurant waiters and housekeeping team. Many reviews emphasize the staff's welcoming nature and their ability to communicate effectively in multiple languages. A few isolated comments suggest room for improvement in friendliness from specific reception staff, but overall, the majority of experiences are positive with guests appreciating the quality and attentiveness of the service provided. The thoughtful and courteous demeanor of the hotel team significantly enhances the stay, contributing to an enjoyable and comfortable visit.

Wi-Fi
At the Fiesta Inn Chetumal, opinions on the wifi experience show a mix of both positive and negative feedback. Guests who had favorable experiences described the wifi as good, reliable with excellent signals in some instances, offering a particularly easy-to-use internet service. However, a significant number of reviews pointed out issues, particularly with the wifi in the rooms. Complaints included slow speeds, poor connectivity and frequent disconnections with some guests struggling with constant wifi issues and even being prompted to change rooms due to the unreliability of the connection. The internet seems to fluctuate significantly with some guests unable to connect at all during their stay, highlighting a need for improvement in the consistency and quality of the wifi service throughout the hotel.

Gym
The Fiesta Inn Chetumal boasts a fitness center, conveniently located on the roof, providing guests with a space to keep up with their workout routines while enjoying a view. While some reviews highlight that the gym is great, featuring basic equipment and essential running machines, there are areas for improvement. Guests have noted that the gym is often crowded with some machines broken or in need of maintenance. The overall space is described as small and lacking in equipment variety, particularly dumbbells. Despite these limitations, the hotel's fitness center remains a valued amenity for guests.

Pool
The rooftop pool at Fiesta Inn Chetumal is a standout feature highly praised by guests. Known for its beautiful design and panoramic city views, it offers a serene and relaxing environment, making it a perfect spot to unwind. The pool area is noted to be clean, well-maintained and spacious with comfortable settings for both adults and children. Guests appreciated the skybar adjacent to the pool, which enhances the overall experience with beverages and a cityscape backdrop.

Several reviews highlight the rooftop pool as one of the best parts of the hotel, especially during sunset when the view becomes even more spectacular. The pool's convenient location and stunning aesthetics have left a lasting impression on many visitors. Families mentioned how much their children enjoyed the swimming pool, adding to the hotel's family-friendly appeal.

However, improvements are necessary concerning the pool's temperature, maintenance and occasional cleanliness issues. Some guests mentioned the water was unexpectedly cold and there were sporadic complaints about maintenance lapses. Addressing these concerns can further enhance the guest experience.

Overall, the rooftop pool at Fiesta Inn Chetumal is a noteworthy amenity that significantly contributes to the hotel's charm and appeal, despite some areas needing attention.

Parking
Fiesta Inn Chetumal has garnered mixed feedback about its parking facilities. On the positive side, guests appreciate the availability of underground parking, which is frequently described as safe, secure and convenient. The underground parking is also free to use, shaded, gated and spacious according to several reviews. Many guests find the parking handy and commend the hotel for offering a secure space for their vehicles.

However, there are notable drawbacks mentioned. Several reviews point out that the parking does not suffice for all guests with parking spaces sometimes being tight, constrained or limited. Some visitors experienced difficulty due to the small size of the parking lot and a few noted that covered parking spaces were lacking. Additionally, the elevator access to the garage has been flagged as an issue with it sometimes being locked or unavailable.

Overall, while Fiesta Inn Chetumal offers underground parking that many find beneficial, the hotel may need to address the issues of limited space and accessibility to improve the guest experience.

4 Star
Fiesta Inn Chetumal, a typical four-star hotel, meets the expectations set by its rating. Renowned for its adherence to four-star standards, the hotel maintains a high level of service and comfort. It is modern and clean, offering a range of excellent facilities that cater to various needs. Though some feel the reality doesn't quite match the promotional photos, the hotel ensures a comfortable and relaxed stay. Guests appreciate its good location with easy access, quiet rooms and a general sense of comfort and cleanliness. Overall, it is considered a good hotel with a low price point, providing everything needed for a pleasant stay.

Outdoor Pool
The Fiesta Inn Chetumal features an impressive rooftop swimming pool that consistently garners praise from its guests. Descriptions such as rooftop pool, outdoor pool with good views and rooftop pool with a panoramic view highlight the striking vistas available from this elevated position. The pool itself is both spacious and very clean, adding to its appeal. Guests appreciate the nice rooftop pool, emphasizing both its pleasant environment and advantageous location. The overall sentiment is that the pool offers a delightful experience with a standout view, enhancing the stay at this hotel.


Yes, Fiesta Inn Chetumal has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Fiesta Inn Chetumal.

No, Fiesta Inn Chetumal doesn't allow dogs.

Yes, parking facilities are available at Fiesta Inn Chetumal.

Yes, Fiesta Inn Chetumal has a gym.

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