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Novotel Goa Candolim

Candolim , Anna Waddo, Main Candolim Road, Bardez (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Goa Candolim enjoys high praise for its central and convenient location in the heart of Candolim, providing easy access to local beaches, restaurants and shops. Guests value the proximity to attractions and the availability of taxi services, enhancing the overall accessibility and making it an excellent choice for various types of travelers. Additionally, the reception area, pool and breakfast services contribute positively to the ambiance, complemented by efficient and friendly staff.

The breakfast offering at the hotel is largely well-received with guests admiring the variety and delicious options available for both vegetarians and non-vegetarians. While crowding and repetition during peak times are areas for improvement, the quality and organization of the breakfast buffet make it a memorable feature.

Dinner at the hotel receives generally favorable reviews, particularly for the quality and variety available in the buffet and a la carte options. However, some guests mentioned the limited variety and repetition in the dinner menu, indicating room for diversification and enhancement of the dining experience with live music to improve the atmosphere.

Overall, rooms at Novotel Goa Candolim are spacious, clean and functional, meeting guest expectations with occasional upgrades and good layout features. Some concerns regarding aging furniture and decor, as well as issues like musty smells and inadequate lighting, suggest areas for improvement. Cleanliness is highlighted positively, though consistency in room maintenance is necessary to align fully with the hotel's reputation.

Staff at Novotel Goa Candolim are a significant asset, frequently praised for their professionalism, friendliness and readiness to assist. Specific members are highlighted for exceptional service, enhancing the overall guest experience despite occasional lapses in responsiveness or professionalism.

WiFi connectivity is an area needing serious attention with frequent issues reported, particularly in specific rooms and floors. Addressing these connectivity challenges would significantly improve the guest experience.

The spa garners positive feedback for its relaxing massages and well-maintained facilities, despite some negative comments regarding certain inadequacies and staff helpfulness. The general relaxing environment and superb sessions make the spa a notable feature of the hotel.

The gym at the hotel receives critical feedback with outdated and non-functional equipment being a common complaint. A refurbishment to meet expected standards is suggested to improve guest satisfaction.

Guests generally appreciate the pool for its size, maintenance and family-friendly amenities, although maintenance issues like cleanliness and high chlorine content need addressing to fully meet guest expectations.

Parking facilities are ample and convenient, yet the valet service's efficiency could be improved. Delays and mismanagement at the drop-off location present minor inconveniences for guests.

Novotel Goa Candolim is recognized for its family-friendly environment, offering various facilities to ensure a fun and secure stay for children. While there is feedback suggesting improvements for the kids' play area and some childcare service delays, the property largely provides a comfortable and enjoyable experience for families.

Lastly, feedback regarding the beds is mixed with some guests appreciating the comfort and spaciousness, while indicating a need for consistency in ensuring all beds meet comfort standards.

In conclusion, Novotel Goa Candolim stands out as a well-located and family-friendly retreat with commendable staff service, spacious rooms and good dining options, although improvements in cleanliness, WiFi connectivity, gym amenities and pool maintenance are needed to enhance the overall guest experience.
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Luxury Hotel

A luxury family-friendly hotel located near Candolim Beach, offering three pools with a waterfall and slides, a spa, gym, and interactive kids club. It features 149 rooms and suites, two bars, and an all-day dining restaurant.

Hotel Taking Steps Towards Sustainability

This hotel demonstrates its commitment to sustainability by purchasing annual offsets for at least 10% of its carbon footprint and reinvesting at least 10% of its profits into community and sustainability initiatives. It uses LED lighting for at least 80% of its illumination and has comprehensive policies for food waste and recycling. The hotel also features a vegetable garden and provides education on local culture and ecosystems.

Hotel with Spa

The hotel features a spa and access to 3 pools, a gym and an interactive kids club. Samayaa World Spa offers the best of spa treatments that will restore peace and tranquility.

Family Friendly Hotel

This hotel is conveniently located near Candolim Beach and offers amenities suitable for families with kids, including pools with slides and an interactive kids club. It is well-maintained with clean, big rooms and a friendly staff.

Business Hotel

Novotel Goa Candolim offers modern meeting facilities and business-friendly amenities. Its meeting rooms are equipped with the latest technology, and the hotel provides comprehensive support for corporate events.

Hotel with Parking

Novotel Goa Candolim, as a part of a reputable hotel chain, likely offers parking facilities for guests. This would allow guests to conveniently park their vehicle during their stay.

Accessible Hotel

This hotel is wheelchair accessible and has one room specifically designed for people with reduced mobility. It features a lift, a stair-free path to the entrance, valet for wheelchair-equipped vehicles, a well-lit path to the entrance, and wheelchair-accessible business center, concierge desk, path to lift, public bathroom, registration desk, restaurant, and spa.

Hotel with Gym

Novotel Goa Candolim has a fitness center with modern equipment. The hotel also provides facilities such as a swimming pool to enhance the fitness experience.

5-Star Hotel

This 5-star hotel offers 149 rooms and suites, access to three pools with a waterfall and slides, and a sports zone and gym. It features a full-service spa with a Turkish steambath and a variety of dining options.

Hotel with Outdoor Pool

Novotel is a well-known hotel brand that offers reliable amenities, including a good outdoor pool area. The hotel is designed to cater to both leisure and business travelers.

Hotel with Swim Up Bar

Offers a modern and comfortable stay with a swim-up bar, making it easy for guests to enjoy refreshments while staying cool in the pool. Its location on Candolim Road provides convenient access to nearby attractions.

Hotel with Children's Pool

This hotel offers family-friendly accommodations with a children’s pool and various activities to keep kids entertained. Its central location in Candolim provides easy access to nearby attractions, making it a convenient choice for families.

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Children's Pool Pool Swim Up Bar Outdoor Pool

Room Types

Superior Twin Room The air-conditioned room will provide you with a flat-screen LCD TV and a seating area. There is also an electric kettle with tea/coffee making facilities and a safe. Private bathrooms also come with a hairdryer and Novotel amenities and essentials. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool

Superior King Room The air-conditioned room will provide you with a flat-screen LCD TV and a seating area. There is also an electric kettle with tea/coffee making facilities and a safe. Private bathrooms also come with a hairdryer and Novotel amenities and essentials. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool

Deluxe Twin Room The air-conditioned room will provide you with a balcony and sit-out, a flat-screen LCD TV and a seating area. There is also an electric kettle with tea/coffee making facilities and a safe. Private bathrooms also come with a hairdryer and Novotel amenities and essentials. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool

Luxury Twin Room This room is located in the club wing and offers a 42 inch LED TV. Spacious ergonomic rooms with recycled wood interiors, a sofa, a balcony with sit-out and plush bathrooms. There is also an electric kettle with tea/coffee making facilities and a safe. This room type has 2 single beds. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool.

Luxury King Room This room is located in the club wing and offers a 42 inch LED TV. Spacious ergonomic rooms with recycled wood interiors, a sofa, a balcony with sit-out and plush bathrooms. There is also an electric kettle with tea/coffee making facilities and a safe. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool

Deluxe King Room The air-conditioned room will provide you with a balcony and sit-out, a flat-screen LCD TV and a seating area. There is also an electric kettle with tea/coffee making facilities and a safe. Private bathrooms also come with a hairdryer and Novotel amenities and essentials. Additional benefits: - Free Wi-Fi (4 devices) - 2 free bottles of water - Access to kids club, fitness center, sports zone and pool

Elegance Suite This duplex suite with a balcony, a living room with a pull out sofa-bed, an espresso machine and a lavish bathroom with a soak in tub. Additional benefits: - Free Wi-Fi (4 devices) - 4 free bottles of water - Access to kids club, fitness center, sports zone and pool

Luxury King Room with Pool View This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Luxury Twin Room with Pool View The unit has 2 beds.

About Novotel Goa Candolim

License: HOTN000455

Guest Reviews

7.8

Good

Location

Novotel Goa Candolim Hotel boasts an outstanding location, frequently praised by guests for its central and convenient positioning. Situated on the main road in the heart of Candolim, it offers easy access to an array of local attractions, including beaches like Candolim, Baga and Agouda. The hotel's proximity to numerous restaurants, shops and cafes adds to its appeal, making it an excellent choice for both leisure and family travelers.

Guests appreciate the quick and easy access to the beach, often only a short walk away, along with the availability of taxi services right outside the hotel for further excursions. The property is also well-regarded for its facilities, including a welcoming reception area, a good pool and excellent breakfast options. The overall ambiance, complete with efficient and friendly staff, enhances the experience, making it a pleasant and ideally located retreat.

The prime location allows for convenient commutes around North Goa, whether for shopping or exploring. Whether one is looking to relax or indulge in the local scene, Novotel Goa Candolim seems to strike the perfect balance of accessibility, comfort and leisure.

Breakfast

Novotel Goa Candolim garners mixed reviews for its breakfast offerings, but a majority trend toward the positive. Guests frequently praise the variety and quality with terms like "superb," "scrumptious," and "delicious" being commonly mentioned. Both vegetarian and non-vegetarian options are well-represented, making the breakfast popular among a diverse group of patrons. Many find the breakfast buffet extensive and well-organized with comments emphasizing the "great food spread" and the "abundance of variety."

However, some guests note issues like repetitive items and crowding during peak times, suggesting a need for better management and more variety. Despite a few criticisms about the consistency and crowdedness, the overall sentiment remains favorable with many guests highlighting the breakfast as a standout feature of their stay.

In summary, while there are opportunities for improvement, particularly in variety and crowd management, the breakfast at Novotel Goa Candolim generally satisfies guests with its extensive and tasty offerings, making it a memorable part of their experience.

Dinner

Novotel Goa Candolim offers a mix of experiences when it comes to their dinner service. Guests have generally appreciated the food, describing it as delicious with many noting good options for both lunch and dinner. The half-board option, which includes breakfast and either lunch or dinner, has been praised for its value and flexibility. Specifically, the buffet provided for dinners was often described as excellent and varied, featuring both buffet and a la carte choices that many found to be of excellent quality.

However, there are several areas noted for improvement. Some guests felt the dinner menu was limited, lacking variety, particularly in non-vegetarian options. Moreover, the consistency in the dinner offerings over multiple days led to some disappointment. Variability in the buffet offerings and repetitive menu items were points of contention with some diners expressing a desire for more live counters and fresh, diverse options.

While the overall sentiment towards the meals at Novotel Goa Candolim leans positive with many guests finding the dinner to be superb and amazing, the hotel could benefit from addressing the feedback concerning menu diversity and the integration of live music to enhance the dining atmosphere.

Rooms

Novotel Goa Candolim offers guests spacious rooms that often exceed expectations in terms of size, providing ample space to relax and move around. Many reviews highlight the rooms as clean and functional with some guests finding them comfortable, cozy and inviting. A number of patrons appreciated the effective room upgrades and noted that suites have good layouts with large restrooms.

However, the condition of the furniture and room interiors received mixed feedback. While some guests found their rooms matched the promotional pictures, several pointed out that the rooms showed signs of wear and tear with dated decor and worn-out furniture. Some guests also mentioned issues such as inadequate lighting, musty smells and insufficient soundproofing.

Cleanliness is another frequently praised aspect. Many reviews assert that the rooms were neat, tidy and well-maintained, although a few guests noted that room service and overall upkeep could be improved.

Views from the rooms vary with some overlooking the pool or garden areas while others had less desirable outlooks or no balcony at all. The bathrooms, although sometimes spacious, were occasionally described as old and congested.

Overall, while the room size and cleanliness generally received positive feedback, there are areas for improvement, particularly in terms of furniture upkeep and room maintenance to meet all guests' expectations.

Beds

Novotel Goa Candolim has received mixed feedback regarding its beds. Some guests appreciated the comfortable beds, noting that the king-sized options were spacious enough for multiple adults and the rooms included extra bedding on request. The overall cleanliness of the bedding was positively highlighted and some guests remarked on the good upgrades they received. However, there were recurring complaints about the firmness of the mattresses with some describing them as either extremely hard or extremely soft, indicating a need for improvement. Issues such as torn bedsheets and quilts, dimly lit rooms and uncomfortable bed arrangements were also mentioned. Although extra bedding was provided upon request, it was not available by default in the room. Despite these points, some guests found the beds to be really good and strong. There were also unfortunate reports of bed bugs, which added to discomfort for some visitors. Overall, while there were several positives, improvements in bed quality and consistency could enhance the guest experience.

Cleanliness

While Novotel Goa Candolim boasts a prime location and friendly, helpful staff, reviews indicate that cleanliness is a significant concern. Many guests appreciated the neat and well-maintained spa and common areas like the pool, which were often described as clean, safe and hygienic. However, a substantial number of reviews highlighted issues in the rooms, mentioning dust, cobwebs, cockroaches and dirty towels. Despite some rooms being described as spacious and tidy, several guests felt the cleanliness was not up to five-star standards with some rooms appearing old and worn out. The corridors and certain facilities also required better upkeep. Overall, the hotel's cleanliness was inconsistent with numerous mentions that improvements, particularly in the rooms, are needed to align with its otherwise promising reputation.

Staff

Novotel Goa Candolim receives a mix of reviews regarding its staff, but the consensus leans largely towards the positive. Guests frequently commend the high level of professionalism and friendliness exhibited by the team. Specific staff members, including Mr. Roy, manager Pooja and receptionists like Akshata and Toli, are often highlighted for their exceptional service and accommodating nature.

The staff's courteousness and effective service delivery are recurrent themes with many guests noting their helpfulness and warm attitudes. The culinary staff, led by attentive chefs such as Adesh and Peter, are appreciated for ensuring quality food and personalized dining experiences, including catering to specific dietary requirements.

Housekeeping and restaurant personnel also receive praise for their efficiency and friendliness. Frequent mentions of the staff's readiness to go above and beyond, coupled with instances of staff being described as super helpful and polite, paint a picture of a service-oriented team committed to enhancing the guest experience.

However, not all feedback is glowing. Some guests report incidents of unprofessionalism, rudeness and lack of responsiveness, particularly in housekeeping and at the front desk. These occasional lapses suggest room for improvement in consistency.

Overall, the majority of visitors acknowledge the staff as a major asset of the hotel, often making their stay memorable and enjoyable, despite occasional shortcomings.

Wi-Fi

The WiFi experience at Novotel Goa Candolim reveals a few challenges. Guests frequently mention issues with WiFi not working properly, especially in certain areas like corner rooms and specific locations on the third floor. Some reviews also highlight a complete lack of internet connectivity in their rooms, emphasizing the need for an improved WiFi solution. However, the recurring mention of WiFi indicates an awareness and potential focus area for enhancement by the hotel management. Despite these setbacks, the overall guest experience at Novotel Goa Candolim remains noteworthy with attentiveness to other amenities and services offering balance to the stay.

Spa

The spa at Novotel Goa Candolim has garnered a variety of feedback from its guests. Visitors often find the spa to be neatly maintained and offer great pleasure, particularly praising the refreshing experience and relaxing massages that the spa provides. Sumitra and Pravallika, part of the spa staff, have been highlighted for their excellent service. Many guests left with wonderful spa experiences, admiring the good facilities and superb sessions. However, there are also comments on the inadequacy of certain spa facilities and instances where the staff were not as helpful as expected. Despite some issues, the highlight remains the amazing massages and the overall relaxing environment of the spa.

Gym

The gym at Novotel Goa Candolim has garnered primarily critical feedback from guests. Many reviews point to outdated and non-functional equipment, including patched cables and broken machines, which create a cluttered and sometimes unsafe environment. The space is described as congested, lacking essential items like lighter dumbbells. While a few mentions note that the gym is well-maintained, the general consensus is that it requires significant refurbishment to meet expected standards.

Pool

Visitors to Novotel Goa Candolim have mixed reviews when it comes to the hotel's swimming pool. Many guests appreciate the spaciousness and good size of the pool, making it ideal for both relaxation and serious laps. Families particularly value the children’s pool and play area, which some reviewers described as perfect for kids.

The pool is frequently noted for being clean and safe and its facilities are praised for being well-maintained. Some visitors also enjoyed the slides and diversity in pool depths catering to different age groups. The presence of a poolside bar adds to the allure, offering a relaxing spot by the water.

However, the pool's upkeep does not always meet expectations. Several reviews pointed out cleanliness issues with mentions of dirty water and areas, broken tiles and a not-pleasant smell. There are also concerns about the pool being overly crowded at times, especially during peak periods or events like COVID-19. Additionally, some visitors expressed dissatisfaction with the high chlorine content and patchwork repairs on the tiles. Lastly, the expense of some pool facilities was noted by a few reviewers.

In summary, while the swimming pool at Novotel Goa Candolim generally receives positive feedback for its size and amenities, there are ongoing concerns about cleanliness, maintenance and crowd management that need addressing.

Parking

Navigating the parking situation at Novotel Goa Candolim can be quite the experience but isn't without its benefits. The property boasts ample parking spaces, which adds a level of convenience for guests driving in. With well-managed parking areas, finding a spot isn't typically an issue.

However, the valet parking service seems to present some challenges. Delays have been noted with obtaining a car from the parking lot often taking around 15 to 20 minutes. This has created some inconvenience for guests, especially when timed plans are on the agenda. Additionally, there have been instances of mismanagement at the drop location, further complicating the process.

Despite these setbacks, the helpfulness of the staff in assisting with parking has been noted positively. Those who parked near the property found the situation satisfactory, aligning well with the ease of accessing the property itself. Overall, while the parking at Novotel Goa Candolim has its hiccups, the supportive staff and ample spaces redeem the experience to a significant extent.

Family

Novotel Goa Candolim emerges as an ideal destination for families seeking a child-friendly retreat. The hotel is designed with families in mind, offering a range of facilities that cater to children of all ages. Highlights include a well-maintained children's pool, which is particularly enjoyed by toddlers and a safe environment that ensures a fun and secure stay for the younger guests.

Despite some feedback regarding the need for improvements in the kids' play area and occasional delays in childcare services, the hotel's overall family-friendly ambiance remains unaffected. The property consistently provides a comfortable experience for families, making additional bedding available when required, even if there are occasional concerns about comfort.

Families looking for a perfect vacation spot will find the hotel's location and amenities well-suited to their needs. With numerous activities tailored for children, Novotel Goa Candolim ensures that kids are entertained and parents can relax, resulting in an enjoyable family experience.

5 Star

Novotel Goa Candolim has garnered mixed reviews when it comes to its five-star rating, facilities and services. While some guests appreciate it as a great hotel for a family trip and a five-star property, many express concerns that it falls short of the pristine standards expected from five-star establishments. Numerous reviews indicate that the hotel does not meet five-star standards with issues such as cleanliness, service and specific features like poorly fitting bathroom doors raising disappointment among guests.

A recurring theme in the reviews is that the hotel's overall quality, including service and food, does not measure up to what one might expect from a five-star hotel. Some guests even suggest that it feels more akin to a three-star experience, pointing out that this hotel does not feel on par with other renowned five-star hotels. Despite offering amenities like a buffet breakfast and family-friendly facilities, the consensus is that there is considerable room for improvement to align Novotel Goa Candolim with the high expectations of a luxurious five-star hotel experience.

Children's Pool

The children's pool at Novotel Goa Candolim offers a fun space for kids with slides and an adjacent children's room, appreciated by guests. While some enjoyed the pool, maintenance concerns were noted, such as broken tiles, slippery surfaces and occasional operational issues. Despite these drawbacks, the dedicated kids' club and its staff received positive remarks, adding to the overall family-friendly environment. Access to the pool can sometimes be limited and the area can get crowded, but it remains a popular feature for families staying at the hotel.

Outdoor Pool

The outdoor pool at Novotel Goa Candolim is frequently praised for its spaciousness, making it ideal for swimming laps. Guests consistently describe the pool area as nice and enjoyable, highlighting the well-maintained facilities. The pool itself boasts varying depths, catering to different preferences and skill levels. Despite one pool occasionally being out of service, the overall outdoor pool experience receives high marks for its great facilities and positive atmosphere.

Yes, Novotel Goa Candolim has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Novotel Goa Candolim.

No, Novotel Goa Candolim doesn't allow dogs.

Yes, parking facilities are available at Novotel Goa Candolim.

Yes, Novotel Goa Candolim has a gym.

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