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Summary of reviewsTaj Cidade de Goa Horizon in Goa is widely celebrated for its stunning location, exceptional amenities and top-notch services. Situated in a serene and central area near Panaji, the hotel offers breathtaking sea views and a peaceful environment, perfect for a tranquil retreat. The proximity to clean, accessible beaches enhances its appeal, making it a delightful choice for a luxurious getaway with panoramic ocean views from sea-facing rooms.
The breakfast experience at Taj Cidade de Goa Horizon receives significant praise for its extensive and varied offerings, including delicious local South Indian dishes and a broad selection that caters to all tastes. The delightful setting, often with views of the ocean and occasional live music, further elevate the morning dining experience. Dinner also garners positive feedback, particularly for the excellent service and tasty dishes at the hotel's different restaurants, although some guests seek more international options and consistent quality across all dining venues.
Guests frequently commend the luxurious rooms, characterized by spaciousness, modern amenities and immaculate cleanliness. Sea-facing rooms with breathtaking glass-wall ocean views are particularly popular, enhancing the overall sophisticated ambiance. Housekeeping and room service contribute to a comfortable and memorable stay, though some guests mention minor issues such as air conditioning control.
Cleanliness is a standout feature with the entire property, including rooms, pools and common areas, maintained impeccably. The staff's attentiveness and meticulous upkeep add to the positive guest experience. The hotel's pools, especially the rooftop infinity pool, receive high accolades for their cleanliness, design and beautiful settings, offering a memorable swimming experience.
The staff at Taj Cidade de Goa Horizon are consistently praised for their exceptional service, friendliness and professionalism. Specific individuals are often mentioned for their remarkable contributions, ensuring that guests feel special and well-taken care of. The staff's warm hospitality and attention to detail significantly enhance the overall stay.
While the wifi service receives mixed reviews with some guests experiencing issues such as cumbersome login processes and slow speeds, the staff's responsiveness to requests is noted positively.
The Jiva spa at the hotel earns high marks for its luxurious treatments and excellent service, despite occasional mentions of its high cost and the absence of some facilities at times. The spa facilities, including sauna and steam options, offer great value and relaxation.
The picturesque private beach, though small, is noted for its cleanliness and serene setting, offering beautiful sea views and clear waters. Some concerns about amenities and occasional dirt are mentioned, but the convenient buggy service to the beach is appreciated.
For families, Taj Cidade de Goa Horizon offers a welcoming and accommodating environment with family-friendly amenities. The staff's extraordinary service and special touches, such as preparing a room for a child's birthday and providing a dedicated play area, make it a great choice for a memorable family vacation.
Overall, Taj Cidade de Goa Horizon stands out as a luxurious, clean and well-maintained property with breathtaking views, exceptional service and a variety of amenities catering to both relaxation and family enjoyment.
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