InterContinental Cleveland by IHG

Cleveland 41.50136200, -81.61936300 , 9801 Carnegie Avenue (Show on Map)
8.5
Very Good


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Summary of reviewsInterContinental Cleveland by IHG, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
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Luxury Hotel
This 4.5-star hotel is part of the upscale InterContinental brand and is listed as a luxury hotel in Cleveland, offering premium accommodations and services.

Hotel for Honeymoon
This luxury hotel provides a sophisticated experience with high service standards. While located near the Cleveland Clinic, its upscale ambiance and comfortable, spacious rooms make it a suitable choice for a refined romantic retreat.

Family Friendly Hotel
This hotel offers a luxury experience with spacious rooms. It is located near the Cleveland Clinic and University Circle.

Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, catering to the connectivity needs of its guests. Its upscale amenities and convenient location make it suitable for business and leisure travelers.

Business Hotel
This hotel offers extensive business amenities including a 24-hour business center, complimentary Wi-Fi, and over 35,000 square feet of meeting and event space. It features a 500-seat amphitheater with advanced AV capabilities and dedicated meeting planners. The hotel also provides a concierge, valet parking, and 24-hour room service.

Hotel with Parking
This hotel offers valet parking for $42.00 with in/out privileges. Self-parking is available in an adjacent Cleveland Clinic garage, but without in/out privileges.

Accessible Hotel
This hotel demonstrates a strong commitment to accessibility, stating full conformance with WCAG 2.2 Level AA standards for its online accessibility information. Accessible rooms feature grab bars, lowered switches and shelving, and options for accessible tubs or roll-in showers. Accessible parking and accessible public areas are also available.

Hotel with Gym
InterContinental Cleveland by IHG provides a well-equipped fitness center with a range of cardio and strength-training equipment. The hotel focuses on providing a premium fitness experience for its guests.

5-Star Hotel
The InterContinental Cleveland is ideally located near the Cleveland Clinic, making it a top choice for those visiting. It offers very comfortable facilities, exceptional staff, and luxurious accommodations, ensuring a superb experience.

Romantic Hotel

Room Types
Classic Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Classic King Room This room features a flat-screen TV with cable channels and a work desk.

Classic King Room with Accessible Tub - Mobility Access This room features a flat-screen TV with cable channels and a work desk.

Classic Double Room with Two Double Beds This room features a flat-screen TV with cable channels and a work desk.

Junior King Suite This room features InterContinental Club Lounge access with free drinks and snacks.

Executive Club Double Room with Two Double Beds This room features InterContinental Club Lounge access with free drinks and snacks.

Superior King Room This spacious room includes an iPod docking station.

Club King Room Spacious suite features InterContinental Club Lounge access.

Classic King Room with Roll-In Shower - Mobility Access This room features a flat-screen TV with cable channels and a work desk.

Double Room with Two Double Beds and Mobility Access Tub The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

Classic King Room with Roll-In Shower - Mobility Access Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Classic King Room with Club Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit offers 1 bed.

Upgraded Classic Room The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

Classic Twin Room with Lounge Access The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
If you're planning a trip to Cleveland for medical reasons, InterContinental Cleveland by IHG, should be at the top of your list. Guest reviews rave about the hotel's convenient location to the Cleveland Clinic, making it the perfect place to stay before or after a medical procedure. But don't worry, the hotel's location isn't just beneficial for medical visits – it's also close to downtown Cleveland, allowing for easy exploration of the city's attractions. Overall, the location of InterContinental Cleveland exceeded guests' expectations and is a must-stay for anyone visiting the Cleveland Clinic.

Rooms
The InterContinental Cleveland by IHG boasts of their spacious and beautifully designed rooms that are very clean and well-appointed. Guests love the comfortable bed and nice decor that add to the relaxing ambiance. However, some guests noticed design flaws and mentioned that the rooms are worn and need a refresh. The electronics, TV and WiFi were also dated, which could be improved. Some guests also had issues with housekeeping with reports of toothpaste spots on the bathroom sink and an unclean shower during check-in. Nevertheless, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests.

Cleanliness
The InterContinental Cleveland by IHG, prides itself on its cleanliness and it shows. The hotel has a commitment to sanitation standards which is evident throughout the property. Rooms are very clean and comfortable with clean sheets and well-appointed furnishings. The hotel also stresses cleanliness due to its connection to the hospital. Housekeeping could improve on some occasions, but overall, guests are impressed with the level of cleanliness. While a small number of guests did find some minor cleanliness issues, these are not representative of the hotel as a whole. The only other downside that some guests noted was that the electronics, TV and WiFi could be updated.

Staff
If you're on the hunt for a hotel with exceptional staff, look no further than InterContinental Cleveland. According to guest reviews, the hotel is very well staffed with friendly, kind, helpful and pleasant employees. The service is superb and amazing and guests appreciate how respectful and professional the staff members are. Front desk staff is specifically mentioned as being very friendly and the hotel as a whole is immaculately clean thanks to its connection to the nearby hospital. The value is great due to the combination of wonderful staff, fantastic food and affordable prices. Guests are quick to praise the excellent and exceptional team, some of whom went out of their way to take care of guests. Customers who dined at Table 45 specifically cite the staff there as being excellent. All in all, visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff.

5 Star
InterContinental Cleveland by IHG, is a must-stay for anyone visiting the Cleveland Clinic. Guests have described their experience as superb and exceptional thanks to the very comfortable facilities and exceptional staff. One guest even went as far as saying that it was by far and away one of the best hotels they've ever stayed at. Although some guests mention that the level of service may not necessarily be 5-star, the perfect location and top-notch amenities make it the perfect place to stay before a procedure at the clinic. Overall, InterContinental Cleveland is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.


No, InterContinental Cleveland by IHG doesn't have any pool.

No, a spa isn't available at InterContinental Cleveland by IHG.

No, InterContinental Cleveland by IHG doesn't allow dogs.

Yes, parking facilities are available at InterContinental Cleveland by IHG.

Yes, InterContinental Cleveland by IHG has a gym.

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