Hotel Rocca al Mare
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Summary of reviewsHotel Rocca al Mare, enjoying a picturesque seaside location near the bay, offers a serene escape with easy access to the bustling center of Tallinn. The hotel is especially favored for its scenic sea views visible from many rooms, peaceful ambiance and proximity to key attractions like Rocca al Mare Shopping Center, Tallinn Zoo and the Estonian Open Air Museum, making it ideal for leisure, business and family travelers. Accessibility is further enhanced by a bus stop right in front of the hotel and ample free parking.
Guests generally appreciate the blend of comfort and modern amenities in clean and tidy rooms. Special praise is given to the spacious deluxe suites with hot tubs and stunning views and the positive impact of these features on the overall comfort of their stay. However, some rooms have faced criticism for being outdated or poorly maintained, highlighting the need for refurbishment, particularly those on lower floors or in the attic.
The breakfast experience usually receives commendations for its variety and deliciousness, catering to diverse dietary preferences with numerous warm and cold options. Pastries, pancakes and fresh coffee are particular highlights. However, some guests have pointed out occasional issues with food temperature and variety with the spread sometimes running out quickly.
Dinner options at the hotel are less applauded, as the restaurant remains closed in the evening, compelling guests to dine out. This aspect has been a notable inconvenience, especially after busy days, overshadowing the otherwise enjoyable breakfast offerings.
Cleanliness is generally satisfactory across many areas, especially the pool and sauna complex, but there have been recurring complaints about mold, dust and inconsistent room maintenance that detract from the overall experience.
The hotel's staff receives mixed reviews with numerous mentions of friendly, helpful service, particularly at reception. However, a significant number of guests have noted unprofessional behavior and communication issues, emphasizing a need for improved language proficiency in Estonian and English.
Wi-Fi at the hotel is available for free and is typically sufficient for basic usage like social media and streaming. However, its performance can be inconsistent with some guests experiencing weak signals, low speeds or complete unavailability, which might affect those needing a stable connection for work.
The small on-site spa, featuring a sauna, swimming pool and jacuzzi, is described as cozy and relaxing when operational. However, maintenance issues, limited accessible hours and additional charges outside morning hours have been points of concern.
In summary, Hotel Rocca al Mare is a well-rounded choice for travelers seeking a peaceful location with scenic views, comfortable accommodations and convenient access to attractions and transport. While the hotel offers notable amenities including a good breakfast and spa services, attention to room maintenance, cleanliness and professional staff service could greatly enhance the overall guest experience.
Categories
Guests generally appreciate the blend of comfort and modern amenities in clean and tidy rooms. Special praise is given to the spacious deluxe suites with hot tubs and stunning views and the positive impact of these features on the overall comfort of their stay. However, some rooms have faced criticism for being outdated or poorly maintained, highlighting the need for refurbishment, particularly those on lower floors or in the attic.
The breakfast experience usually receives commendations for its variety and deliciousness, catering to diverse dietary preferences with numerous warm and cold options. Pastries, pancakes and fresh coffee are particular highlights. However, some guests have pointed out occasional issues with food temperature and variety with the spread sometimes running out quickly.
Dinner options at the hotel are less applauded, as the restaurant remains closed in the evening, compelling guests to dine out. This aspect has been a notable inconvenience, especially after busy days, overshadowing the otherwise enjoyable breakfast offerings.
Cleanliness is generally satisfactory across many areas, especially the pool and sauna complex, but there have been recurring complaints about mold, dust and inconsistent room maintenance that detract from the overall experience.
The hotel's staff receives mixed reviews with numerous mentions of friendly, helpful service, particularly at reception. However, a significant number of guests have noted unprofessional behavior and communication issues, emphasizing a need for improved language proficiency in Estonian and English.
Wi-Fi at the hotel is available for free and is typically sufficient for basic usage like social media and streaming. However, its performance can be inconsistent with some guests experiencing weak signals, low speeds or complete unavailability, which might affect those needing a stable connection for work.
The small on-site spa, featuring a sauna, swimming pool and jacuzzi, is described as cozy and relaxing when operational. However, maintenance issues, limited accessible hours and additional charges outside morning hours have been points of concern.
In summary, Hotel Rocca al Mare is a well-rounded choice for travelers seeking a peaceful location with scenic views, comfortable accommodations and convenient access to attractions and transport. While the hotel offers notable amenities including a good breakfast and spa services, attention to room maintenance, cleanliness and professional staff service could greatly enhance the overall guest experience.
Boutique-style Hotel
Located near the Estonian Open Air Museum in Tallinn, this hotel offers a unique setting away from the typical city center. Its location provides a specific atmosphere and potentially distinct experience.
Hotel with Spa
Features spa services. Provides a relaxing experience for guests.
Hotel with Indoor Pool
The hotel offers a 15-meter indoor pool, a sauna, and a jacuzzi for guests. These facilities are available for relaxation and recreation.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled along the picturesque bay, 'Hotel Rocca al Mare' boasts a superb location that caters to a variety of needs, making it a favored choice among travelers. The hotel offers a serene escape just outside the bustling center of Tallinn, providing a peaceful and quiet environment perfect for leisure, business and family visits alike. Guests rave about the enchanting sea views visible from many rooms and the beautiful, scenic surroundings ideal for morning runs, leisurely walks or simply soaking in the natural beauty.
The hotel's proximity to key attractions adds to its appeal. It's a short seven-minute walk to the Rocca al Mare Shopping Center and nearby highlights include the Tallinn Zoo and the Estonian Open Air Museum, making it convenient for family outings. Additionally, the Unibet Arena and Škoda Ice Hall are within walking distance, ideal for those attending events.
For those relying on public transportation, the hotel is well-connected with a bus stop right in front, offering easy and affordable access to the city center, which is just a short bus ride away. Parking is ample and free, making it a convenient choice for travelers by car.
Guests also appreciate the blend of comfort and functionality within the hotel, noting clean and tidy rooms, peaceful ambiance and modern amenities. The hotel serves a satisfying breakfast, further enhancing the stay for visitors. This mix of a prime seaside location with easy access to shopping, cultural sites and transport hubs, combined with peaceful, comfortable accommodations, makes 'Hotel Rocca al Mare' a well-rounded choice for a variety of travelers.
The breakfast experience at 'Hotel Rocca al Mare' has received mixed feedback from guests with numerous positive remarks highlighting its diverse and tasty offerings. Many guests praised the breakfast for being excellent and delicious, noting a wide selection of dishes available, including both warm and cold options. The variety and richness of the breakfast were frequently appreciated with specific mentions of hearty and satisfactory choices that cater to various tastes, including vegetarians and vegans.
Several reviews emphasized that the breakfast was abundant, filling and made from good ingredients. Guests who enjoyed their breakfast appreciated the pastries, pancakes and continental options, as well as fresh coffee and fruit teas. The overall quality of the food was often described as very good with multiple mentions of tasty and enjoyable meals.
However, some guests pointed out the need for improvement in terms of variety and temperature of the food. There were instances where breakfast was described as basic, meager or limited in selection, sometimes running out quickly and not being replenished in a timely manner. A few reviews mentioned cold food even when arriving early in the morning and stale or leftover items such as bread.
Despite these shortcomings, the breakfast generally met the expectations of many guests, contributing positively to their stay. The breakfast area was also noted for its pleasant atmosphere, enhancing the overall dining experience at the hotel. In summary, while there were some areas needing attention, many guests enjoyed the plentiful and varied breakfast with an ample selection that catered to both traditional and diverse dietary preferences.
Hotel Rocca al Mare presents a cozy atmosphere with commendable breakfast options, although it appears to fall short on providing a fulfilling dining experience, especially in the evenings. The breakfast menu, despite being somewhat limited and repetitive, does offer a decent selection of pastries, coffee and other usual breakfast staples. However, guests have noted that hot items like porridge and omelets often arrived cold and the overall variety could benefit from more fruits and dairy-free options.
One recurring disappointment among guests is the unavailability of dining options post-breakfast. The hotel's restaurant is closed during the evening, leaving visitors to venture out for their meals. This closure has caused inconveniences, especially for those who preferred dining on site after a day of activities or work duties. Additionally, during private events, the restaurant service was entirely unavailable, compounding the issue.
For those willing to seek alternatives, there are dining options within walking distance, although not all might find this walk convenient. The inconvenience of not having an operating evening restaurant is a significant shortfall for the hotel, overshadowing the otherwise positive aspects of their morning meals and service. More information ahead of time about the restaurant’s operating hours and potential closures could also improve guest satisfaction.
Hotel Rocca al Mare offers a range of room options that largely satisfy guests, especially when it comes to cleanliness and spaciousness. The rooms are quiet, ensuring a restful stay and many offer beautiful views of the sea, which is a big plus for nature lovers. Guests appreciate that the rooms are clean, tidy and generally comfortable with accessories like kettles and sometimes even fridges. The deluxe suites are particularly praised for their extra amenities, like hot tubs and the large windows that provide stunning views.
The hotel's location also garners positive feedback for its proximity to large shopping centers and the Unibet Arena, making it suitable for both leisure and business travelers. Free parking and a good breakfast add value to the overall experience.
However, some rooms, particularly those on the lower floors or in the attic, have limitations like minimal windows or no windows at all, which can make them feel less airy and somewhat stuffy. The less fortunate rooms also exhibit signs of aging and require renovation to meet contemporary standards. Issues such as poor sound insulation, outdated furniture and weak air conditioning have also been noted.
Facilities such as the swimming pool and spa received mixed reviews with some guests enjoying their features while others pointed out cold temperatures and restricted access times. There are mentions of cleanliness issues in some public areas and inconsistent room maintenance, which detracts from the overall experience.
In summary, Hotel Rocca al Mare is ideal for travelers seeking clean, spacious rooms with good views and a quiet environment. The proximity to shopping centers and business venues adds to the convenience. However, booking one of the well-maintained rooms, preferably above the ground floor, is recommended to avoid potential discomfort from outdated or poorly maintained facilities.
Hotel Rocca al Mare's beds have received a mix of feedback from guests. Many reviewers praised the beds for being comfortable, large and conducive to a good night's sleep. Descriptions like "comfortable beds," "very comfortable beds," and "spacious, big bed" were commonly mentioned. Several guests highlighted the soft and cozy nature of the bedding, leading to restful nights.
However, not all feedback was positive. Some guests encountered issues with bed comfort, noting beds were old, saggy or too hard. Instances of dirty mattresses, thin blankets and torn bedding were also reported. A few guests mentioned that while the main beds were comfortable, the extra or folding beds provided for children or additional guests were lacking in comfort and quality.
Overall, while many found the beds at Hotel Rocca al Mare to be comfortable and well-suited for relaxation, there were some concerns about the condition of the beds and bedding in certain rooms, suggesting that updates and improvements could enhance the guest experience further.
Hotel Rocca al Mare offers a mixed experience when it comes to cleanliness with guests highlighting both positives and areas in need of improvement. On the positive side, many reviews commend the hotel for having clean, comfortable and spacious rooms. The swimming pool and sauna complex are consistently mentioned as being well-maintained and clean. Guests appreciate the hotel's peaceful environment and friendly staff, contributing to an overall pleasant stay.
However, several reviews point out recurring cleanliness issues. Some guests encountered dusty surfaces, stained ceilings and mold in bathroom areas. Complaints also included poorly vacuumed floors, dirty furniture and inconsistent housekeeping services with rooms sometimes not being cleaned daily or thoroughly. The cleanliness of the common areas appeared more satisfactory compared to the guest rooms.
While the hotel's location and amenities are generally well-received, the maintenance and thoroughness of room cleaning require attention. Improvements in daily housekeeping and addressing mold and dust issues could significantly enhance the guest experience.
Hotel Rocca al Mare's staff has garnered mixed reviews from guests. Positively, many guests found the personnel to be friendly, kind and helpful. Multiple mentions of polite and welcoming service point to efforts by certain staff members to create a pleasant atmosphere for visitors. The reception staff also received praise for fast check-ins and being attentive to guests' needs.
However, there are significant areas noted for improvement. Several guests observed a lack of professionalism and friendliness, particularly at the front desk during check-in and check-out times. There were instances where staff appeared uninterested, gloomy or unresponsive. Language barriers were frequently mentioned with guests emphasizing the importance of staff being able to communicate in Estonian and English, not just Russian. Some mentioned that the staff's rigidity and insufficient engagement left a negative impression.
Overall, while pockets of excellent service were noted, there is a clear indication that the hotel could enhance guest experience by addressing issues related to language proficiency, professionalism and overall friendliness.
Hotel Rocca al Mare offers free Wi-Fi as a standard amenity for guests and many have noted that it's available throughout the premises. The connection is good enough for basic usage, such as social media and there are positive remarks about its speed and reliability with some guests even finding it fast and powerful enough to work or stream videos in 720p.
However, several reviews highlight that the Wi-Fi quality can be inconsistent. There have been mentions of weak signal strength in certain rooms, low speeds, buffering issues and overall unreliability that affects usability for work. Some guests experienced periods when the Wi-Fi was completely unavailable or not working at all.
In summary, while the free Wi-Fi at Hotel Rocca al Mare can meet basic internet needs for many guests, it seems to vary in performance, which could be a concern for those requiring a more stable and robust connection for work or other activities.
Nestled along the scenic coastline, Hotel Rocca al Mare offers a small yet cozy spa experience, featuring a sauna, swimming pool and jacuzzi. Guests generally described the sauna as a highlight, lauding its quality and relaxing ambiance. The pool provides a refreshing swim, though some noted it as cold and not deeply maintained. The spa's accessible hours early in the morning provide complimentary use for hotel guests, but charges apply during the day and evening, which some found inconvenient and somewhat expensive.
However, it is important to note that the spa facilities have faced several operational issues. There were multiple instances where the jacuzzi and the sauna were not functioning and some visitors were disappointed to find the spa closed upon arrival. Additionally, the spa area is divided by gender, preventing families from enjoying the sauna together and has limited communal space.
The overall maintenance and reliability of the spa services have been questioned with limited availability in the evenings and certain amenities not always in working order. Despite these shortcomings, the spa area is kept clean and when operational, it can provide a pleasant, albeit basic, relaxation spot.
Hotel Rocca al Mare's swimming pool has garnered mixed feedback from guests with certain aspects receiving consistent praise and others eliciting common complaints. Positively, the pool is consistently described as clean and pleasant. Many guests appreciated the availability of the pool at no additional cost in the morning, making it a convenient option for early risers. The pool is also noted for its complementing facilities, including a sauna and hot tub, which add to the overall relaxation experience. Families particularly enjoyed the pool and sauna with some highlighting the private use experience.
However, several challenges were noted by guests. A significant number of reviews mention that the water temperature of the pool was cold with descriptors ranging from chilly to icy. This discomfort was a recurring theme, often contrasted with the otherwise appealing nature of the pool. The operating hours of the pool were another point of contention with access generally restricted to morning hours without an additional fee, limiting flexibility for guests. Some also indicated dissatisfaction with the additional charges for evening use.
In summary, while Hotel Rocca al Mare’s pool and accompanying facilities are clean and well-maintained, the cold water and limited complimentary access hours somewhat detract from the experience. Prospective guests who enjoy morning swims might find it more satisfactory, while those looking for warmer waters and more accessible hours may need to manage their expectations.
Hotel Rocca al Mare offers free parking that many guests found to be convenient and easily accessible. The parking spaces, while occasionally limited and sometimes presenting a challenge, are generally available close to the hotel with options both in front of the building and across the street. Guests appreciated the ample parking space available, though some noted that during busy times it might be difficult to find a spot in the evening. The presence of both outdoor and possibly underground parking adds to the convenience. Free parking, whether in the hotel's courtyard or nearby, significantly enhances the guest experience, especially considering the importance of having a dedicated parking area. Despite some concerns about the size and availability, overall, the parking at Hotel Rocca al Mare is seen as a positive feature by most visitors.
Hotel Rocca al Mare presents a blend of amenities that cater well to families traveling with children. Many guests found family rooms to be spacious and comfortable, fitting multiple adults and children with ease. The availability of free child beds and baby cribs upon request adds a layer of convenience for those with infants and younger kids.
The hotel’s pool, although noted as being on the colder side, was a hit with children, who particularly enjoyed the fish tank and the generally family-friendly service. Some family rooms even come with a jacuzzi, enhancing the experience for those looking to unwind.
Breakfast is a notable highlight with hot options and kid-friendly choices like pancakes, even though some guests felt the range could benefit from more fruits and salads. The pool and jacuzzi suites, along with other family-oriented services, make the hotel suitable for a relaxing family vacation.
However, not all feedback was entirely positive. Some guests mentioned the noise from festivities and the lack of warning about this, which made their stay uncomfortable. Additionally, separate saunas and specific time slots for couples in the pool area were cited as less accommodating for family relaxation. Ensuring soundproof rooms might help, as noise was also an issue for others.
Overall, Hotel Rocca al Mare is well-regarded for its family-oriented facilities, making it an appropriate choice for those traveling with children.
Hotel Rocca al Mare, while advertised as a four-star establishment, frequently falls short of expectations associated with this rating. Many guests expressed disappointment over several aspects that did not align with a four-star experience, such as dated facilities, basic service levels and an overall low-quality feel. The spa's morning temperature and details like old mattresses and broken bathroom lights were among the concerns noted by visitors.
On the positive side, the hotel offers good value for money, especially within a three-star context. The breakfast, though mainly consisting of processed food, was appreciated by some guests. Despite challenges, there are touches of luxury which suggest the hotel has higher potential but currently fails to deliver a comprehensive four-star experience. The consensus is that Hotel Rocca al Mare requires modernizing to meet the true expectations of its four-star claims fully.
Hotel Rocca al Mare offers a range of facilities and services that cater well to business travelers. The hotel stands out for its good value for money, making it a popular choice for repeat visits throughout the year. It features well-appointed meeting rooms and a conference room that are ideal for both business and tourism needs. The high-speed WiFi provided is perfect for professional purposes, ensuring smooth and efficient online work.
The hotel's location is another strong point, being conveniently situated next to Saku City Hall and near various businesses, making it suitable for work assignments and business meetings. A business center is available for guests, providing basic yet adequate services necessary for business functions. Overall, this hotel is a solid option for those traveling for business.
Hotel Rocca al Mare receives positive feedback for its accessibility features, making it a welcoming choice for guests with disabilities. The facility is equipped with elevators, ensuring easy movement between floors. Public areas of the hotel offer easy and unrestricted access, enhancing the overall convenience for all guests. Specific rooms are designed for disabled persons, demonstrating the hotel's commitment to meeting accessibility needs. Additionally, guests have the opportunity to enjoy morning swimming, further contributing to an inclusive and pleasant stay for everyone.
The indoor pool at Hotel Rocca al Mare generally receives positive remarks for its overall quality and tidiness. At fifteen meters in length, the pool is described as nice and is included in the price, which adds value for guests. However, some reviews point out that the water temperature can be quite cold, making the experience less enjoyable for some. The pool's public nature and overcrowding during weekends can also detract from the experience. Despite these issues, swimming in the early hours offers a more private and serene experience. Overall, the indoor swimming pool contributes positively to the hotel's appeal, especially considering its inclusion in the price.
The 'Hotel Rocca al Mare' elicits mixed feedback from guests with several highlighting the cozy and enjoyable nature of this establishment. Particularly, the vintage decorations add a unique charm that is appreciated by many. Described as a small yet convenient hotel, it offers a comfortable retreat for those valuing intimate spaces. However, some guests mention that the boutique elements are minimal and there are expressed concerns about the general unhappiness of the staff. The unique 'Captain's cabin' room, although windowless, manages to impress with its apt nautical theme and decoration. Overall, for those seeking a quaint and peaceful stay, this hotel may prove to be a worthwhile choice.
Hotel Rocca al Mare offers a charming, boutique-style ambiance that makes it a fantastic choice for a romantic getaway. Guests have highlighted its romantic atmosphere, enhanced by features such as panoramic large windows and sea views, which set the scene for an intimate experience. The rooftop room provides an exceptional dining setting where couples can enjoy a cozy and intimate dinner, making it a memorable location for a romantic evening. The rooms, especially the attic room, received praise for their coziness and perfect romantic setup. Adding to the charm, some rooms even come with a fireplace, adding to the overall coziness and romantic feel. The hotel's location by the sea is another appealing aspect for couples looking to escape for a romantic night or weekend. Many guests expressed their desire to return with their partners, indicating a positive and memorable stay.
Location Show Map
Location
The hotel's proximity to key attractions adds to its appeal. It's a short seven-minute walk to the Rocca al Mare Shopping Center and nearby highlights include the Tallinn Zoo and the Estonian Open Air Museum, making it convenient for family outings. Additionally, the Unibet Arena and Škoda Ice Hall are within walking distance, ideal for those attending events.
For those relying on public transportation, the hotel is well-connected with a bus stop right in front, offering easy and affordable access to the city center, which is just a short bus ride away. Parking is ample and free, making it a convenient choice for travelers by car.
Guests also appreciate the blend of comfort and functionality within the hotel, noting clean and tidy rooms, peaceful ambiance and modern amenities. The hotel serves a satisfying breakfast, further enhancing the stay for visitors. This mix of a prime seaside location with easy access to shopping, cultural sites and transport hubs, combined with peaceful, comfortable accommodations, makes 'Hotel Rocca al Mare' a well-rounded choice for a variety of travelers.
Breakfast
Several reviews emphasized that the breakfast was abundant, filling and made from good ingredients. Guests who enjoyed their breakfast appreciated the pastries, pancakes and continental options, as well as fresh coffee and fruit teas. The overall quality of the food was often described as very good with multiple mentions of tasty and enjoyable meals.
However, some guests pointed out the need for improvement in terms of variety and temperature of the food. There were instances where breakfast was described as basic, meager or limited in selection, sometimes running out quickly and not being replenished in a timely manner. A few reviews mentioned cold food even when arriving early in the morning and stale or leftover items such as bread.
Despite these shortcomings, the breakfast generally met the expectations of many guests, contributing positively to their stay. The breakfast area was also noted for its pleasant atmosphere, enhancing the overall dining experience at the hotel. In summary, while there were some areas needing attention, many guests enjoyed the plentiful and varied breakfast with an ample selection that catered to both traditional and diverse dietary preferences.
Dinner
One recurring disappointment among guests is the unavailability of dining options post-breakfast. The hotel's restaurant is closed during the evening, leaving visitors to venture out for their meals. This closure has caused inconveniences, especially for those who preferred dining on site after a day of activities or work duties. Additionally, during private events, the restaurant service was entirely unavailable, compounding the issue.
For those willing to seek alternatives, there are dining options within walking distance, although not all might find this walk convenient. The inconvenience of not having an operating evening restaurant is a significant shortfall for the hotel, overshadowing the otherwise positive aspects of their morning meals and service. More information ahead of time about the restaurant’s operating hours and potential closures could also improve guest satisfaction.
Rooms
The hotel's location also garners positive feedback for its proximity to large shopping centers and the Unibet Arena, making it suitable for both leisure and business travelers. Free parking and a good breakfast add value to the overall experience.
However, some rooms, particularly those on the lower floors or in the attic, have limitations like minimal windows or no windows at all, which can make them feel less airy and somewhat stuffy. The less fortunate rooms also exhibit signs of aging and require renovation to meet contemporary standards. Issues such as poor sound insulation, outdated furniture and weak air conditioning have also been noted.
Facilities such as the swimming pool and spa received mixed reviews with some guests enjoying their features while others pointed out cold temperatures and restricted access times. There are mentions of cleanliness issues in some public areas and inconsistent room maintenance, which detracts from the overall experience.
In summary, Hotel Rocca al Mare is ideal for travelers seeking clean, spacious rooms with good views and a quiet environment. The proximity to shopping centers and business venues adds to the convenience. However, booking one of the well-maintained rooms, preferably above the ground floor, is recommended to avoid potential discomfort from outdated or poorly maintained facilities.
Beds
However, not all feedback was positive. Some guests encountered issues with bed comfort, noting beds were old, saggy or too hard. Instances of dirty mattresses, thin blankets and torn bedding were also reported. A few guests mentioned that while the main beds were comfortable, the extra or folding beds provided for children or additional guests were lacking in comfort and quality.
Overall, while many found the beds at Hotel Rocca al Mare to be comfortable and well-suited for relaxation, there were some concerns about the condition of the beds and bedding in certain rooms, suggesting that updates and improvements could enhance the guest experience further.
Cleanliness
However, several reviews point out recurring cleanliness issues. Some guests encountered dusty surfaces, stained ceilings and mold in bathroom areas. Complaints also included poorly vacuumed floors, dirty furniture and inconsistent housekeeping services with rooms sometimes not being cleaned daily or thoroughly. The cleanliness of the common areas appeared more satisfactory compared to the guest rooms.
While the hotel's location and amenities are generally well-received, the maintenance and thoroughness of room cleaning require attention. Improvements in daily housekeeping and addressing mold and dust issues could significantly enhance the guest experience.
Staff
However, there are significant areas noted for improvement. Several guests observed a lack of professionalism and friendliness, particularly at the front desk during check-in and check-out times. There were instances where staff appeared uninterested, gloomy or unresponsive. Language barriers were frequently mentioned with guests emphasizing the importance of staff being able to communicate in Estonian and English, not just Russian. Some mentioned that the staff's rigidity and insufficient engagement left a negative impression.
Overall, while pockets of excellent service were noted, there is a clear indication that the hotel could enhance guest experience by addressing issues related to language proficiency, professionalism and overall friendliness.
Wi-Fi
However, several reviews highlight that the Wi-Fi quality can be inconsistent. There have been mentions of weak signal strength in certain rooms, low speeds, buffering issues and overall unreliability that affects usability for work. Some guests experienced periods when the Wi-Fi was completely unavailable or not working at all.
In summary, while the free Wi-Fi at Hotel Rocca al Mare can meet basic internet needs for many guests, it seems to vary in performance, which could be a concern for those requiring a more stable and robust connection for work or other activities.
Spa
However, it is important to note that the spa facilities have faced several operational issues. There were multiple instances where the jacuzzi and the sauna were not functioning and some visitors were disappointed to find the spa closed upon arrival. Additionally, the spa area is divided by gender, preventing families from enjoying the sauna together and has limited communal space.
The overall maintenance and reliability of the spa services have been questioned with limited availability in the evenings and certain amenities not always in working order. Despite these shortcomings, the spa area is kept clean and when operational, it can provide a pleasant, albeit basic, relaxation spot.
Pool
However, several challenges were noted by guests. A significant number of reviews mention that the water temperature of the pool was cold with descriptors ranging from chilly to icy. This discomfort was a recurring theme, often contrasted with the otherwise appealing nature of the pool. The operating hours of the pool were another point of contention with access generally restricted to morning hours without an additional fee, limiting flexibility for guests. Some also indicated dissatisfaction with the additional charges for evening use.
In summary, while Hotel Rocca al Mare’s pool and accompanying facilities are clean and well-maintained, the cold water and limited complimentary access hours somewhat detract from the experience. Prospective guests who enjoy morning swims might find it more satisfactory, while those looking for warmer waters and more accessible hours may need to manage their expectations.
Parking
Family
The hotel’s pool, although noted as being on the colder side, was a hit with children, who particularly enjoyed the fish tank and the generally family-friendly service. Some family rooms even come with a jacuzzi, enhancing the experience for those looking to unwind.
Breakfast is a notable highlight with hot options and kid-friendly choices like pancakes, even though some guests felt the range could benefit from more fruits and salads. The pool and jacuzzi suites, along with other family-oriented services, make the hotel suitable for a relaxing family vacation.
However, not all feedback was entirely positive. Some guests mentioned the noise from festivities and the lack of warning about this, which made their stay uncomfortable. Additionally, separate saunas and specific time slots for couples in the pool area were cited as less accommodating for family relaxation. Ensuring soundproof rooms might help, as noise was also an issue for others.
Overall, Hotel Rocca al Mare is well-regarded for its family-oriented facilities, making it an appropriate choice for those traveling with children.
4 Star
On the positive side, the hotel offers good value for money, especially within a three-star context. The breakfast, though mainly consisting of processed food, was appreciated by some guests. Despite challenges, there are touches of luxury which suggest the hotel has higher potential but currently fails to deliver a comprehensive four-star experience. The consensus is that Hotel Rocca al Mare requires modernizing to meet the true expectations of its four-star claims fully.
Business
The hotel's location is another strong point, being conveniently situated next to Saku City Hall and near various businesses, making it suitable for work assignments and business meetings. A business center is available for guests, providing basic yet adequate services necessary for business functions. Overall, this hotel is a solid option for those traveling for business.
Accessible
Indoor Pool
Boutique-Style
Romantic
Yes, Hotel Rocca al Mare has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Rocca al Mare.
No, Hotel Rocca al Mare doesn't allow dogs.
Yes, parking facilities are available at Hotel Rocca al Mare.
No, Hotel Rocca al Mare doesn't have a gym.
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