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Nassim Hôtel

Marrakech , 115 Boulevard Mohammed V (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNassim Hôtel, located in the trendy Gueliz district of Marrakech, offers a convenient base for exploring the city. Its central position near Eden Square and close proximity to various restaurants, shops and coffee shops make it an attractive option for travelers. Guests can easily access taxis and buses with the train station just a short 10-minute walk away. Despite the occasional noise from the main road, the hotel's clean and spacious rooms provide a tranquil retreat. The private parking and welcoming staff enhance the overall positive experience.

When it comes to the rooms, guests commend their spaciousness and high cleanliness standards, which are upheld through daily room cleaning services. The beds receive frequent praise for their comfort, contributing to restful nights. Although some areas, such as the age of the rooms, power socket availability and Wi-Fi connection, need improvement, the overall room experience remains positive.

Cleanliness is a notable strong point with many guests describing the hotel as well-maintained and very clean. The location continues to be an advantageous factor, adding convenience to guests' stays. However, there are occasional comments pointing out inconsistencies in cleanliness, particularly in the bathrooms.

The hotel's staff is widely praised for their friendliness, professionalism and attentiveness. From the reception and concierge teams to security guards and cleaning staff, the entire team is recognized for their exceptional service. Notably, Ibrahim at the front desk leaves a lasting impression on guests with his warmth and helpfulness. The staff's dedication significantly contributes to a memorable and positive guest experience.

While Nassim Hôtel has many appealing features, the breakfast experience has room for improvement. Guests have pointed out the limited variety and quality of the food with common criticisms involving stale pastries and cold dishes. Enhancing the freshness and expanding the breakfast options could elevate the overall guest satisfaction.

The pool, though small, offers a charming and relaxing ambiance with its location in the middle of the bar terrace. It provides a pleasant setting for guests to unwind, even if it isn't substantial enough for extensive swimming.

Although the Wi-Fi connection has received notable criticism with guests experiencing inconsistent and weak signals, the hotel's other attributes help mitigate these shortcomings.

Overall, Nassim Hôtel presents itself as a comfortable, well-located option for travelers looking to explore Marrakech’s vibrant Gueliz area. However, it should be noted that the hotel does not consistently meet the expectations of a 4-star establishment with aspects such as breakfast quality and infrastructure improvements needing attention.
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Categories

Business Hotel

This hotel is equipped with meeting/banquet facilities, a business center, and fax/photocopying services. It provides free WiFi in all areas and offers laundry, dry cleaning, and ironing services.

Cheap Hotel

Located on Boulevard Mohammed V, this hotel provides convenient access to transportation and local attractions. It offers a straightforward, affordable option for budget-conscious travelers seeking a central location.

Hotel near Golf Courses

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Single Room Air-conditioned room with a flat-screen TV, an iPod docking station and a private bathroom.

Double or Twin Room Air-conditioned room with a flat-screen TV, an iPod docking station and a private bathroom.

Suite With garden views, this spacious suite offers air conditioning, a flat-screen TV and a seating area. An iPod docking station is also provided.

About Nassim Hôtel

License: 40000HT0765

Guest Reviews

6.6

Rated

Location

Nassim Hôtel boasts an ideal and unbeatable location in the trendy Gueliz district of Marrakech, making it a perfect base for exploring the city. Situated in the heart of Gueliz, the hotel faces the Eden Square and is conveniently close to a variety of restaurants, shops and coffee shops. Guests appreciate its central position with the train station just a 10-minute walk away and easy access to taxis and buses.

The hotel stands out for its proximity to vibrant city life while offering private parking, which is a significant advantage. Despite its location on the main road, which can be noisy at night, the hotel’s clean and spacious rooms offer a tranquil retreat. The welcoming staff, excellent cleanliness and overall value for money contribute to the positive experience.

Perfectly suited for those wanting to be at the heart of the action, Nassim Hôtel provides a comfortable and well-situated option for travelers looking to explore Marrakech’s lively Gueliz area.

Breakfast

Nassim Hôtel offers a breakfast experience that has room for improvement according to guest reviews. While there are a few mentions of a hearty and full breakfast with choices available, most guests found the breakfast lacking in several aspects. Common criticisms include a limited variety of options with some guests pointing out the absence of basic items like fruit or bottled water. The quality of the food often received negative remarks with reports of stale pastries, cold dishes and watered-down orange juice. Furthermore, the breakfast area was noted to be uncomfortably cool, requiring guests to wear additional layers. Although there were occasional statements of the breakfast being satisfactory, the overall consensus indicates that enhancements are necessary, particularly in expanding the variety and improving the freshness and quality of the food offered.

Rooms

Nassim Hôtel is garnering positive feedback for its spacious and clean rooms. Guests appreciate the size of the rooms, which contributes to a comfortable stay. Cleanliness is a recurring highlight with many reviews commending the hygiene standards and daily room cleaning service. The comfort of the beds is frequently noted, making for restful nights.

The hotel's style and decoration add to its charm, presenting a modern and well-appointed aesthetic. Staff behavior is another strong point with mentions of warm welcomes and attentive service from the entire team, including the reception and catering staff.

Despite the numerous praises, there are a couple of areas for improvement. Some guests noted the age of the rooms and a lack of power sockets. Additionally, the absence of Wi-Fi connection in certain rooms was mentioned. However, these details do not overshadow the overall positive experience regarding room comfort and cleanliness at Nassim Hôtel.

Beds

The reviews for Nassim Hôtel frequently highlight the comfort of the beds with many guests appreciating their coziness. The double beds are noted for their size, contributing to a positive sleeping experience. A few mentions suggest room for improvement, particularly with regard to the pillows, but the consensus points towards a generally satisfactory level of comfort. Cleanliness is also emphasized alongside the comfortable bedding, ensuring an overall pleasant stay.

Cleanliness

Nassim Hôtel, located in the convenient area of Gueliz, has garnered mixed reviews regarding its cleanliness. Many guests have praised the hotel for being beautiful and well-maintained. Descriptions such as "very clean" and "cleanliness was top-notch" highlight the positive impressions of its upkeep. Multiple reviewers noted that the rooms are cleaned daily, contributing to an overall perception of cleanliness and comfort. Additionally, the location is frequently mentioned as a significant advantage, providing easy access to nearby amenities.

However, there are a few detracting comments that mention areas needing improvement, particularly in the bathrooms and inconsistencies with room descriptions. Some guests felt that the cleanliness did not meet their expectations and considered it to be lacking. Despite these concerns, the general consensus leans towards the hotel being clean and pleasant with helpful and welcoming staff enhancing the overall experience.

Staff

Nassim Hôtel is widely praised for its exceptional staff. Reviews frequently highlight the friendliness, professionalism and attentiveness of the employees with many guests feeling well-cared for even before their arrival. The reception and concierge teams receive specific commendation for their warm and helpful demeanor, always ready with a smile to accommodate guests' needs. From security guards to cleaners and notably Ibrahim at the front desk, the entire team is recognized for their kindness and welcoming hospitality. Although there are a few mentions of needing improvements and instances of unprofessional behavior, the overwhelming sentiment is one of gratitude for the fantastic service. From the restaurant staff to those responsible for cleaning the pool, the hotel's personnel stands out for their responsiveness and dedication. Overall, the staff at Nassim Hôtel significantly contributes to a positive and memorable guest experience.

Wi-Fi

The Wi-Fi experience at Nassim Hôtel has garnered significant attention from its guests, primarily highlighting areas for improvement. Many visitors found the Wi-Fi connection to be inconsistent and often unreliable with the signal strength weakening considerably in different parts of the hotel, especially in rooms located further from the reception. Complaints about the internet service included frequent crashes and overall poor performance, contributing to a less than satisfactory experience for those needing stable online access. Additionally, attempts to address these issues were reportedly met with little effectiveness.

In summary, while Nassim Hôtel may have appealing features, ensuring a dependable Wi-Fi connection throughout the hotel appears to be an area in need of considerable enhancement.

Pool

The pool at Nassim Hôtel is located conveniently in the middle of the bar terrace, creating a charming and accessible setting. Despite its small size, the pool area, combined with the bar, offers a refreshing oasis amidst the bustling environment of Marrakech. Guests appreciate the nice terrace that complements the pool, making it a pleasant spot for relaxation, even though some feel the pool itself is not substantial enough for swimming. Overall, the pool area provides a pleasant ambiance for guests to unwind.

4 Star

Nassim Hôtel has received consistent feedback indicating that its status as a 4-star hotel does not meet expectations. Many reviews highlight that it does not align with the 4-star standards commonly found in Europe, sometimes suggesting that a 2 or 3-star rating would be more appropriate. Overall, the hotel's facilities and services appear to fall short of what one might anticipate from a 4-star establishment, leading to a sense of disappointment among guests.

Yes, Nassim Hôtel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Nassim Hôtel.

No, Nassim Hôtel doesn't allow dogs.

No, parking facilities aren't available at Nassim Hôtel.

No, Nassim Hôtel doesn't have a gym.

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