GreenStar Hotel Joensuu
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Summary of reviewsGreenStar Hotel Joensuu is highly praised for its prime and peaceful location in the heart of Joensuu within easy walking distance to key attractions, restaurants, shopping centers and transport hubs. Guests consistently appreciate the convenience and accessibility of the hotel's surroundings.
The breakfast service at GreenStar Hotel Joensuu receives generally positive feedback for its range of choices, including fruits, vegetables, eggs and local Finnish delights like Karelian pasties. The breakfast room is noted for being pleasant and spacious. Although there are occasional comments suggesting improvements in variety and presentation, the breakfast typically meets expectations for a budget-friendly hotel.
Rooms at the hotel are lauded for their cleanliness, spaciousness and functionality. While some guests have noted issues with temperature control and dated furnishings, the overall cleanliness and practical amenities such as a fridge, kettle and microwave make the rooms suitable for short stays. The quiet and central location further enhances the guest experience.
Customer service is another strong point with the majority of guests finding the staff to be friendly, efficient and helpful. The check-in process is smooth, often facilitated by a self-service system, which adds to the convenience. However, a few isolated incidents of unhelpfulness have been reported.
The hotel's cleanliness is frequently praised with guests highlighting the spotless rooms and well-maintained common areas. Despite minor comments about breakfast cleanliness, the overall hygiene standards are commendable, supported by the hotel's green initiatives and additional amenities like laundry facilities and free coffee and tea.
WiFi at GreenStar Hotel Joensuu is well-regarded for its speed and reliability with only occasional reports of instability. The availability of electric vehicle charging points is a notable convenience for guests driving electric cars.
Parking facilities, including a secure underground garage with EV chargers, are appreciated though they may be limited in availability and sometimes tight for larger vehicles. Guests are advised to book parking spots in advance to avoid inconvenience.
The hotel is family-friendly, providing versatile breakfast options and adequate room amenities for short stays. Pet owners also find the hotel accommodating for their pets.
Most guests find the beds comfortable, although pillows receive mixed reviews. The general comfort and cleanliness of the beds contribute positively to the overall stay.
GreenStar Hotel Joensuu stands out as a reliable three-star establishment, offering an excellent price-quality ratio. The hotel’s affordability, friendly staff, efficient check-in process and central location make it a compelling option for budget-conscious travelers, aligning well with the ethos of economical yet satisfactory lodging.
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The breakfast service at GreenStar Hotel Joensuu receives generally positive feedback for its range of choices, including fruits, vegetables, eggs and local Finnish delights like Karelian pasties. The breakfast room is noted for being pleasant and spacious. Although there are occasional comments suggesting improvements in variety and presentation, the breakfast typically meets expectations for a budget-friendly hotel.
Rooms at the hotel are lauded for their cleanliness, spaciousness and functionality. While some guests have noted issues with temperature control and dated furnishings, the overall cleanliness and practical amenities such as a fridge, kettle and microwave make the rooms suitable for short stays. The quiet and central location further enhances the guest experience.
Customer service is another strong point with the majority of guests finding the staff to be friendly, efficient and helpful. The check-in process is smooth, often facilitated by a self-service system, which adds to the convenience. However, a few isolated incidents of unhelpfulness have been reported.
The hotel's cleanliness is frequently praised with guests highlighting the spotless rooms and well-maintained common areas. Despite minor comments about breakfast cleanliness, the overall hygiene standards are commendable, supported by the hotel's green initiatives and additional amenities like laundry facilities and free coffee and tea.
WiFi at GreenStar Hotel Joensuu is well-regarded for its speed and reliability with only occasional reports of instability. The availability of electric vehicle charging points is a notable convenience for guests driving electric cars.
Parking facilities, including a secure underground garage with EV chargers, are appreciated though they may be limited in availability and sometimes tight for larger vehicles. Guests are advised to book parking spots in advance to avoid inconvenience.
The hotel is family-friendly, providing versatile breakfast options and adequate room amenities for short stays. Pet owners also find the hotel accommodating for their pets.
Most guests find the beds comfortable, although pillows receive mixed reviews. The general comfort and cleanliness of the beds contribute positively to the overall stay.
GreenStar Hotel Joensuu stands out as a reliable three-star establishment, offering an excellent price-quality ratio. The hotel’s affordability, friendly staff, efficient check-in process and central location make it a compelling option for budget-conscious travelers, aligning well with the ethos of economical yet satisfactory lodging.
Hotel Taking Steps Towards Sustainability
This hotel is part of the first carbon-neutral hotel chain in Finland and holds the Nordic Swan Ecolabel. It utilizes 100% carbon-free district heating and green electricity, with furnishings made from Finnish wood. The hotel also features a solar power plant and electric car charging points.
Dog Friendly Hotel
This hotel is very dog-friendly and allows dogs of any size for an additional fee. Cats are also welcome. The hotel is centrally located and offers eco-friendly accommodations.
Hotel with Parking
This hotel features convenient parking with a garage located next to the building and additional outdoor spots. It uniquely offers Joensuu's first electric car charging point, including Tesla chargers, at no extra fee.
EV charging stations
Accessible Hotel
This hotel offers facilities for disabled guests. It provides affordable and eco-friendly accommodation in the city center.
Hotel with EV Charging Stations
This hotel provides charging points for electric cars and is located in the city center of Joensuu. It is also a carbon-neutral hotel.
3-Star Hotel
This carbon-neutral hotel is located in the city center and features free Wi-Fi. It is praised for its excellent location, cleanliness, and friendly staff. The hotel is also the first in North Karelia to obtain the Nordic Swan Ecolabel.
Family Friendly Hotel
Guest Reviews
GreenStar Hotel Joensuu is consistently praised for its prime location. Nestled right in the heart of Joensuu, the hotel is just steps away from the market square, city center and train station, making it a highly convenient option for visitors. Guests appreciate the central positioning, which places them within walking distance of numerous restaurants, coffee shops, bakeries, bars and riverside walking parks.
Notably, the location is described as peaceful despite being in the midst of the city, ensuring a quiet stay for guests. The hotel's proximity to the main attractions, shopping centers and the river adds to its appeal. Visitors frequently highlight the ease of access to local amenities and services, including parking facilities, which contributes to the hotel's overall positive reception.
In summary, GreenStar Hotel Joensuu offers an unbeatable location for travelers seeking a convenient and central stay in Joensuu with the added benefit of a peaceful environment and accessibility to various city highlights.
GreenStar Hotel Joensuu offers a breakfast experience that fulfills its primary purpose with a range of opinions highlighting its diverse offerings and sufficiency. Most reviews characterize the breakfast as versatile with various choices including fruits, vegetables, eggs and bacon, alongside hot drinks and a selection of pastries. Many guests appreciate the quality of the scrambled eggs and authentic Finnish delights like Karelian pasties.
The breakfast room is often described as pleasant and spacious, adding to the overall positive dining experience. There are several mentions of breakfast being particularly good and reasonably priced with some guests even calling it fulfilling and abundant.
However, there are a few remarks about areas for improvement. Some guests found the breakfast modest, basic or minimal relative to its price with suggestions for enhancing variety and offering more plant-based products. Despite occasional comments about lukewarm items or limited options, the general consensus reflects a satisfying start to the day that is consistent with the budget-friendly nature of the hotel.
Overall, reviews paint a picture of a breakfast that meets general expectations, offering a convenient and satisfying morning meal for travelers staying at GreenStar Hotel Joensuu.
GreenStar Hotel Joensuu offers a range of dining options to enhance your stay. The breakfast selection has recently been expanded to include various options such as fruits, vegetables, eggs, bacon, tea and sweets. Guests appreciate the good food quality and the affordability of the lunch, which can be enjoyed at the hotel. Although some have mentioned the absence of berries or smoothies and the unavailability of coffee or tea at the reception, the overall experience with the hotel's dining services remains positive.
For those who prefer to prepare their meals, the rooms are equipped with a fridge, kettle and microwave, allowing for convenience and flexibility. Additionally, after a day of exploring and hiking, the nearby restaurants offer delightful dinner options. A particular highlight is the pizza available at Roihu, which guests have enjoyed.
Customer service at GreenStar Hotel Joensuu is highlighted positively, further enhancing the dining experience. However, it is important to note that breakfast incurs an additional charge and is not included in the standard reservation.
GreenStar Hotel Joensuu offers rooms that are consistently noted for their cleanliness, spaciousness and functionality. Guests appreciate the large, tidy spaces that provide all the basics needed for a comfortable stay, making them suitable for short-term accommodations. The rooms are quiet and the central location, paired with good value for money, is frequently highlighted as positive aspects.
However, some aspects of the rooms have received mixed reviews. The lack of air conditioning and ventilation has been a significant drawback, especially during the summer when temperatures can make the rooms unbearably hot and stuffy. This discomfort was compounded by the presence of mosquitoes and insufficient cooling options like fans and fridge facilities not functioning properly.
In addition to temperature control issues, there were also reports of dated and worn-out furniture with beds and pillows often described as uncomfortable. Maintenance in certain rooms appeared lacking with complaints about wear and tear, malfunctioning fixtures and bathrooms needing attention.
Despite these issues, the rooms are noted for their simplicity and practicality, making them adequate for short stays. The overall cleanliness remains commendable and the straightforward check-in process through a self-service machine offers a hassle-free experience. For an affordable and central place to stay in Joensuu, GreenStar Hotel Joensuu provides a basic yet dependable option.
The beds at GreenStar Hotel Joensuu have generally garnered positive feedback from guests, who frequently described them as comfortable and conducive to a good night's sleep. Many noted that the mattresses were soft and clean, contributing to the overall comfort. The beds were relatively new and guests appreciated the availability of extra bedding. However, the pillows have consistently received less favorable comments, often being described as flat, lumpy, hard or needing improvement. Some guests also mentioned that the beds were narrow or too soft and a few noted issues with additional or foldable beds, which were often described as poor or uncomfortable. Overall, while the beds themselves were largely satisfactory, guest experiences with pillows and extra beds varied, suggesting that these areas could benefit from enhancements to meet diverse comfort needs.
GreenStar Hotel Joensuu has garnered numerous commendations for its standout cleanliness and well-maintained facilities. Guests have consistently praised the hotel for its spotless rooms and common areas. The rooms are particularly lauded for being clean, tidy and updated, providing a calm and comfortable environment suitable for an overnight stay. Clean bathrooms and neat furnishings further enhance the guest experience.
While the breakfast offering has received mixed feedback with some finding it basic and the breakfast section needing more attention to cleanliness, the overall impression of the hotel's cleanliness remains highly positive. Guests appreciate the fresh linens, dust-free floors and the general upkeep of the property.
The hotel’s green initiatives and clean, convenient location add extra value and the friendly staff contribute to a pleasant stay. The presence of laundry facilities, free coffee, tea and a microwave for guest use are additional perks that complement the hotel's consistently high standards of cleanliness. Despite occasional minor issues like remnants of dust or mud in specific areas, GreenStar Hotel Joensuu stands out as a clean, professional and comfortable option for travelers.
Visitors to the GreenStar Hotel Joensuu consistently commend the staff for their friendliness and helpfulness. Numerous reviews highlight the staff's politeness, efficiency and accommodating nature. Check-in processes are described as smooth and agreeable with several guests noting the cheerful and professional demeanor of the reception team. The customer service is frequently praised for being friendly and attentive, providing a welcoming atmosphere throughout the guests' stay.
There are some mentions of staff members being unhelpful or unfriendly, though these instances appear to be exceptions rather than the rule. A few reviews also mention a less-than-engaging reception experience during off-hours or occasional problems with clarity in communication. However, these are overshadowed by the overwhelmingly positive feedback about the staff's warm interactions and service-oriented attitude.
Guests also appreciate the knowledgeable assistance provided by the team, whether helping with room accommodations, addressing food restrictions or solving minor issues like garage problems. The staff's courtesy and prompt responses enhance the overall stay, making GreenStar Hotel Joensuu a recommended choice for visitors seeking a pleasant and efficient service experience.
The WiFi experience at GreenStar Hotel Joensuu receives mostly positive feedback from guests. The free WiFi connection is typically described as good and fast with no restrictions across the hotel. Many guests noted that the WiFi worked well and everything worked perfectly during their stays. However, there were a few mentions of the internet signal weakening or becoming unstable at times and some guests experienced rooms without WiFi. Despite these occasional issues, the general consensus is favorable regarding the WiFi service.
For electric vehicle owners, the hotel offers convenient charging points available on the property. The self-service check-in process is also highlighted as efficient with clear instructions provided via text message that include a PIN and password, making the arrival process smooth and hassle-free.
GreenStar Hotel Joensuu offers a range of parking options that cater to different needs, although availability can be an issue. Guests appreciate the convenience and security of the hotel's warm underground garage, which also offers electric car charging. The parking garage, though secure and affordable at 9 euros per day, can be a bit tight for larger vehicles and may be limited in space.
Street parking is free, provided travelers adhere to parking restrictions with additional free options available on Sundays. Some guests found parking spaces in the hotel's courtyard or nearby to be adequate and satisfactory, while others faced challenges with finding spots, particularly on weekends.
Overall, while the availability of parking spaces might be limited, the secure and heated facilities in the basement and courtyard provide a reliable and affordable solution for most travelers. However, it's advisable to be prepared for a separate fee for parking and to consider booking a parking spot in advance to avoid any inconvenience.
GreenStar Hotel Joensuu is well-equipped to accommodate guests driving electric vehicles, offering multiple charging options. There are Tesla Destination Chargers and additional wall boxes located in the parking basement. The hotel ensures that electric vehicle charging stations in the garage are available and generally functioning well. Several guests have successfully tested the charging facilities, although some noted that the charging speed is average. The availability of these charging points offers convenience and a reliable solution for those traveling with electric cars.
GreenStar Hotel Joensuu is a welcoming option for families, providing a comfortable stay for adults and children alike. Reviews highlight that the hotel offers a versatile breakfast, catering even to vegan diets, making it an inclusive choice for diverse dietary needs. Despite some reports of narrow beds and basic breakfast options, families found the essentials well-covered.
Rooms, though small, were adequate for family stays and included necessary amenities, accommodating up to four people comfortably. Pet owners appreciated the extra comforts provided for their furry friends. Friendly staff, particularly Oscar at the reception, contributed positively to the overall experience.
Although some guests experienced issues with room temperature and cleanliness, the hotel was generally described as a nice family establishment offering good value, especially for short stays or budget-conscious visitors.
GreenStar Hotel Joensuu offers an experience that often exceeds expectations for a three-star establishment. It stands out primarily due to its excellent price-quality ratio, making it an affordable choice for both solo travelers and school groups. The rooms are clean, equipped with basic amenities and adequate for the hotel’s rating, though they are not luxurious.
Guests frequently praise the friendliness of the staff and the efficiency of the check-in process, making the overall stay pleasant and hassle-free. The breakfast buffet, though described as basic, meets the needs of most guests and adds value to their stay. The hotel's convenient location allows for easy access to nearby attractions and essential services, further adding to its appeal.
For those seeking good value for money, GreenStar Hotel Joensuu is a compelling option. It aligns closely with the concept of Motel One and B&B Hotels found in Central Europe, offering a modest but satisfactory experience for budget-conscious travelers. While some guests noted that the price-quality ratio did not meet expectations when accounting for extra charges, the general consensus remains positive, underlining the hotel's merit as a reliable three-star accommodation.
GreenStar Hotel Joensuu receives mixed feedback regarding accessibility. The hotel's prime location is a strong point for guests prioritizing accessibility and proximity to central services. Many visitors report easy access without any complaints, highlighting features such as the availability of microwaves in the hallway for food preparation and luggage storage options. However, there are significant issues with the elevator, frequently reported as broken or out of order. Additionally, the entrance is noted to be not easily accessible and there is a lack of advanced parking information on Booking.com. While some guests find the hotel overall accessible, these drawbacks suggest room for improvement in fully accommodating all guest needs.
GreenStar Hotel Joensuu stands out as a highly pet-friendly destination. Canine guests receive exceptional treatment with dog beds, bowls and towels provided to ensure they feel at home. The hotel also offers a selection of toys and dog cookies at reception, contributing to a welcoming atmosphere for pets. The inclusion of these thoughtful touches means dogs are well taken care of during their stay.
Accommodations are designed to be easy to navigate with pets, reflecting the hotel's commitment to animal comfort. For those traveling with dogs, the hotel ensures that their needs are well-catered to, making it an excellent choice for pet owners. While there was an isolated concern about the lack of promised pet supplies and the safety of leaving ventilation windows open, the overwhelming consensus highlights the hotel's dog-friendly ethos and meticulous attention to detail for canine comfort.
Pets are integrated seamlessly into the overall guest experience with specific amenities like food and water bowls, blankets and even surprise toys in the rooms. This comprehensive approach ensures pets are not just allowed, but truly welcomed and cared for in an extraordinary manner.
Location Show Map
Location
Notably, the location is described as peaceful despite being in the midst of the city, ensuring a quiet stay for guests. The hotel's proximity to the main attractions, shopping centers and the river adds to its appeal. Visitors frequently highlight the ease of access to local amenities and services, including parking facilities, which contributes to the hotel's overall positive reception.
In summary, GreenStar Hotel Joensuu offers an unbeatable location for travelers seeking a convenient and central stay in Joensuu with the added benefit of a peaceful environment and accessibility to various city highlights.
Breakfast
The breakfast room is often described as pleasant and spacious, adding to the overall positive dining experience. There are several mentions of breakfast being particularly good and reasonably priced with some guests even calling it fulfilling and abundant.
However, there are a few remarks about areas for improvement. Some guests found the breakfast modest, basic or minimal relative to its price with suggestions for enhancing variety and offering more plant-based products. Despite occasional comments about lukewarm items or limited options, the general consensus reflects a satisfying start to the day that is consistent with the budget-friendly nature of the hotel.
Overall, reviews paint a picture of a breakfast that meets general expectations, offering a convenient and satisfying morning meal for travelers staying at GreenStar Hotel Joensuu.
Dinner
For those who prefer to prepare their meals, the rooms are equipped with a fridge, kettle and microwave, allowing for convenience and flexibility. Additionally, after a day of exploring and hiking, the nearby restaurants offer delightful dinner options. A particular highlight is the pizza available at Roihu, which guests have enjoyed.
Customer service at GreenStar Hotel Joensuu is highlighted positively, further enhancing the dining experience. However, it is important to note that breakfast incurs an additional charge and is not included in the standard reservation.
Rooms
However, some aspects of the rooms have received mixed reviews. The lack of air conditioning and ventilation has been a significant drawback, especially during the summer when temperatures can make the rooms unbearably hot and stuffy. This discomfort was compounded by the presence of mosquitoes and insufficient cooling options like fans and fridge facilities not functioning properly.
In addition to temperature control issues, there were also reports of dated and worn-out furniture with beds and pillows often described as uncomfortable. Maintenance in certain rooms appeared lacking with complaints about wear and tear, malfunctioning fixtures and bathrooms needing attention.
Despite these issues, the rooms are noted for their simplicity and practicality, making them adequate for short stays. The overall cleanliness remains commendable and the straightforward check-in process through a self-service machine offers a hassle-free experience. For an affordable and central place to stay in Joensuu, GreenStar Hotel Joensuu provides a basic yet dependable option.
Beds
Cleanliness
While the breakfast offering has received mixed feedback with some finding it basic and the breakfast section needing more attention to cleanliness, the overall impression of the hotel's cleanliness remains highly positive. Guests appreciate the fresh linens, dust-free floors and the general upkeep of the property.
The hotel’s green initiatives and clean, convenient location add extra value and the friendly staff contribute to a pleasant stay. The presence of laundry facilities, free coffee, tea and a microwave for guest use are additional perks that complement the hotel's consistently high standards of cleanliness. Despite occasional minor issues like remnants of dust or mud in specific areas, GreenStar Hotel Joensuu stands out as a clean, professional and comfortable option for travelers.
Staff
There are some mentions of staff members being unhelpful or unfriendly, though these instances appear to be exceptions rather than the rule. A few reviews also mention a less-than-engaging reception experience during off-hours or occasional problems with clarity in communication. However, these are overshadowed by the overwhelmingly positive feedback about the staff's warm interactions and service-oriented attitude.
Guests also appreciate the knowledgeable assistance provided by the team, whether helping with room accommodations, addressing food restrictions or solving minor issues like garage problems. The staff's courtesy and prompt responses enhance the overall stay, making GreenStar Hotel Joensuu a recommended choice for visitors seeking a pleasant and efficient service experience.
Wi-Fi
For electric vehicle owners, the hotel offers convenient charging points available on the property. The self-service check-in process is also highlighted as efficient with clear instructions provided via text message that include a PIN and password, making the arrival process smooth and hassle-free.
Parking
Street parking is free, provided travelers adhere to parking restrictions with additional free options available on Sundays. Some guests found parking spaces in the hotel's courtyard or nearby to be adequate and satisfactory, while others faced challenges with finding spots, particularly on weekends.
Overall, while the availability of parking spaces might be limited, the secure and heated facilities in the basement and courtyard provide a reliable and affordable solution for most travelers. However, it's advisable to be prepared for a separate fee for parking and to consider booking a parking spot in advance to avoid any inconvenience.
EV charging stations
Family
Rooms, though small, were adequate for family stays and included necessary amenities, accommodating up to four people comfortably. Pet owners appreciated the extra comforts provided for their furry friends. Friendly staff, particularly Oscar at the reception, contributed positively to the overall experience.
Although some guests experienced issues with room temperature and cleanliness, the hotel was generally described as a nice family establishment offering good value, especially for short stays or budget-conscious visitors.
3 Star
Guests frequently praise the friendliness of the staff and the efficiency of the check-in process, making the overall stay pleasant and hassle-free. The breakfast buffet, though described as basic, meets the needs of most guests and adds value to their stay. The hotel's convenient location allows for easy access to nearby attractions and essential services, further adding to its appeal.
For those seeking good value for money, GreenStar Hotel Joensuu is a compelling option. It aligns closely with the concept of Motel One and B&B Hotels found in Central Europe, offering a modest but satisfactory experience for budget-conscious travelers. While some guests noted that the price-quality ratio did not meet expectations when accounting for extra charges, the general consensus remains positive, underlining the hotel's merit as a reliable three-star accommodation.
Accessible
Dog Friendly
Accommodations are designed to be easy to navigate with pets, reflecting the hotel's commitment to animal comfort. For those traveling with dogs, the hotel ensures that their needs are well-catered to, making it an excellent choice for pet owners. While there was an isolated concern about the lack of promised pet supplies and the safety of leaving ventilation windows open, the overwhelming consensus highlights the hotel's dog-friendly ethos and meticulous attention to detail for canine comfort.
Pets are integrated seamlessly into the overall guest experience with specific amenities like food and water bowls, blankets and even surprise toys in the rooms. This comprehensive approach ensures pets are not just allowed, but truly welcomed and cared for in an extraordinary manner.
No, GreenStar Hotel Joensuu doesn't have any pool.
No, a spa isn't available at GreenStar Hotel Joensuu.
Yes, GreenStar Hotel Joensuu welcomes dogs.
Yes, parking facilities are available at GreenStar Hotel Joensuu.
No, GreenStar Hotel Joensuu doesn't have a gym.
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