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Summary of reviewsTides Folly Beach, Charleston's Oceanfront Hotel enjoys widespread acclaim for its exceptional beachfront location on Folly Beach with stunning ocean views and convenient proximity to the Folly Beach Pier and lively downtown area. Many rooms feature oceanfront balconies, providing guests with the delight of beautiful sunrise vistas. The area's walkability with its array of restaurants, local shops and entertainment venues, adds to the hotel's appeal, making it an ideal destination for families, couples and even pet owners.
Guests frequently praise the breakfast at the on-site restaurant, Blu, applauding the food quality and variety. The restaurant ensures a superb dining experience for all meals, complemented by a beachfront view. The pool area, featuring a heated pool and spacious relaxation zones, further enhances the guest experience, despite occasional complaints about its size and cleanliness.
The hotel's staff stands out for their exceptional service, friendliness and professionalism. Individuals like Nico, Elle, Jay, Hayden, Mia and Chris are repeatedly mentioned for their helpfulness and warm demeanor, significantly enhancing the overall guest experience.
However, the reviews present a mixed picture regarding the hotel rooms. While the spaciousness and sea views are appreciated, many guests highlight the need for room updates and maintenance. Common issues include dated furniture, malfunctioning bathroom fixtures and cleanliness concerns. Despite the positive reception of the communal areas, these problems suggest a need for comprehensive renovations to meet guests' expectations better.
Cleanliness and maintenance are mixed with praises for daily services, clean rooms and fresh linens, contrasted by recurring issues like sandy floors, mold, rust and subpar housekeeping services.
For pet owners, the hotel is noted as dog-friendly, creating a comfortable environment for guests with pets, although occasional disturbances from barking dogs are mentioned.
Overall, Tides Folly Beach, Charleston's Oceanfront Hotel's prime location, exceptional staff, delightful dining experiences and pet-friendly policies make it a charming seaside retreat, though room and maintenance improvements would enhance guest satisfaction further.
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