The Courthouse Hotel, part of the Ascend Hotel Collection, receives widespread acclaim for its superior location, placing it near the pier with stunning views of the Sleeping Giant and Lake Superior. Guests appreciate the easy access to downtown attractions, restaurants, bars, the waterfront, marina and boardwalk, which all contribute to a convenient and picturesque stay. The quiet, historic setting and charming atmosphere enhance the appeal, making it an ideal base for exploring local amenities.
Guests generally praise the breakfast experience, describing it as great, excellent and above average with options like scrambled eggs, sausage and bacon delivered directly to rooms. The breakfast room adds a touch of class with real dishes, although some mention the temperature and quality of the food could be improved. Despite a few concerns, the friendly staff and clean, spacious environment leave most guests satisfied.
The rooms at The Courthouse Hotel are another highlight, featuring modern renovations, high ceilings, comfortable beds and well-appointed bathrooms. They offer lovely views of the lake and the Sleeping Giant, maintaining high cleanliness standards and a unique, stately decor that honors the building's history as a courthouse. Guests enjoy the combination of historical charm and modern comfort, particularly in the luxurious Kings suite. However, rooms on the main floor and in the basement are less favorable.
Cleanliness is a standout feature with many noting the extremely clean sheets and towels and the overall modern and stylish accommodations contribute to a comfortable stay. However, some aspects, particularly in the bathrooms and exterior presentation, could see improvement.
The staff are frequently praised for their exceptional service with mentions of specific employees going above and beyond to ensure a pleasant stay. Their friendly, helpful and attentive nature significantly enhances the overall experience, making check-in and check-out smooth and welcoming.
Parking is another positive aspect with plenty of free parking spaces near the hotel building, making it hassle-free for those with vehicles. However, carrying luggage up stairs from the parking lot to the front desk is mentioned as an inconvenience.
The beds are often highlighted for their exceptional comfort with many guests describing them as the best they've ever experienced, providing a restful sleep experience akin to sleeping on a silk cloud. The large, comfortable rooms support both work and relaxation.
Accessibility receives mixed reviews. While some appreciate the ramp access and elevator, others find the accessibility entrance could be better maintained and navigating the hotel challenging due to many stairs and poorly located elevators.
In summary, The Courthouse Hotel impresses with its prime location, comfortable and stylish rooms, excellent service and convenient parking. With minor improvements in breakfast offerings and accessibility, it stands out as a highly recommended destination.
This hotel offers free high-speed Wi-Fi, ensuring seamless connectivity for guests. The hotel is committed to providing exceptional service for a memorable visit to Thunder Bay.
Valhalla Hotel & Conference Centre enjoys a prime location with close proximity to the airport, making it convenient for air travelers with its free shuttle service and easy access to major highways. The surrounding area features numerous amenities such as stores, restaurants and a dog park, offering both convenience and a touch of quiet being slightly away from main roads. Guests find this a favorable base for exploring Thunder Bay.
The hotel's breakfast receives mixed reviews. Many guests enjoy the tasty and varied à la carte options with room service as a convenient perk. However, the absence of a complimentary breakfast and the high prices of breakfast items have been points of contention. While the breakfast quality is praised, some guests feel it does not provide good value for money.
The onsite restaurant boasts a clean and pleasant atmosphere with friendly and accommodating staff. Guests often enjoy the quality of the food and the local dishes available. Nonetheless, the menu's limited variety and high prices detract from the overall dining experience with some meals failing to meet guests' expectations.
Rooms at the Valhalla Hotel & Conference Centre generally receive positive feedback for their cleanliness, modern decor and spaciousness. Renovated rooms are particularly appreciated for their fresh feel and new furnishings. However, some inconsistencies in cleanliness and maintenance issues like broken fixtures diminish the experience for a few guests. The hotel's pet-friendly policy and proximity to the airport are additional pluses.
Cleanliness throughout the hotel features mixed comments. While individual guest rooms are often clean and modern, common areas such as hallways and lobbies receive criticism for being untidy. The exterior grounds, including the parking lot, also need better maintenance to improve the overall guest experience.
The staff at Valhalla Hotel & Conference Centre is frequently commended for their friendliness, helpfulness and efficiency. Many guests highlight the exceptional service from the reception and restaurant teams, enhancing their stays. However, sporadic instances of unwelcoming or inattentive service at the front desk indicate some room for improvement.
The hotel's WiFi service is highly praised in common areas but noted to be inconsistent in other parts of the property. Issues like frequent disconnections and weak signals are mentioned, though the privacy protection efforts are appreciated.
The hotel's pool generally receives high marks for being warm and clean, providing a relaxing spot for guests. However, intermittent operational disruptions and maintenance issues like a broken jacuzzi and lack of towels can affect the experience. Families often find the hotel accommodating with amenities like the indoor pool appealing to children, despite occasional noise disturbances in the hallways.
Beds at the Valhalla Hotel & Conference Centre are highlighted for their exceptional comfort with guests frequently noting having a restful and peaceful sleep. Both queen and king options are appreciated for their coziness and clean bedding, enhancing the overall room experience.
As a three-star establishment, Valhalla Hotel & Conference Centre meets basic expectations but could benefit from renovations to update its appearance and enhance overall guest satisfaction. Business travelers find the hotel's facilities adequate with its conference rooms and business center adding to the convenience.
However, the jacuzzi and hot tub facilities consistently receive negative feedback for being non-operational, which may disappoint guests looking for these amenities. Overall, while the Valhalla Hotel & Conference Centre provides a generally pleasant experience with comfortable accommodations and friendly staff, improvements in specific areas could significantly enhance the overall guest experience.
Hampton Inn & Suites by Hilton Thunder Bay is highly regarded for being strategically located near the airport, offering a complimentary shuttle service, making it convenient for both business and leisure travelers. Its proximity to local stores and dining options like Walmart and Tim Hortons adds to its appeal, while being slightly removed from the city center provides a tranquil environment. Guests enjoy easy access to local attractions and noteworthy views, such as Mt. McKay.
The breakfast experience is frequently praised, with a diverse buffet of hot and cold selections catering to various tastes. Guests appreciate the friendly staff and the welcoming dining atmosphere that complements the exceptional quality and variety of the breakfast offerings.
The hotel rooms are noted for their exceptional cleanliness and spaciousness, providing a fresh and contemporary atmosphere. Guests commend the comfortable beds and modern amenities, with suites offering ample space ideal for families. The overall hotel environment is described as safe and quiet, ensuring a comfortable stay.
The staff at the hotel receive accolades for their friendliness and professionalism. From efficient check-ins to attentive service across departments, the staff's dedication to excellent hospitality leaves a positive impression on guests.
The saltwater pool is another valued feature, described as clean and warm, which is particularly enjoyable for families with children. Though some wish the pool were larger, it provides a pleasant recreational option with nice views of the Sleeping Giant.
Families find the hotel especially accommodating, with spacious rooms and suites suitable for larger groups. The welcoming atmosphere, complete with amenities like a play area and pool, ensures a delightful stay for those traveling with children.
Across reviews, the comfort of the beds is a standout feature, contributing to restful nights for most guests. Overall, Hampton Inn & Suites by Hilton Thunder Bay excels in providing convenience, comfort, and quality service, ensuring a memorable experience for its visitors.
Days Inn & Suites by Wyndham Thunder Bay proves to be a popular choice among travelers, primarily due to its central location. Conveniently nestled in Thunder Bay, guests benefit from easy access to major highways, dining options, and local attractions, enhancing their overall experience whether for business or leisure. The proximity to Lakehead University, grocery stores, and shopping centers further highlights the hotel's strategic positioning.
Guests appreciate the comfortable rooms, which are spacious and clean, making them a reliable home base during their stay. The beds are frequently praised for their comfort, ensuring a restful sleep with quality bedding and ample pillows often highlighted. Family suites are particularly accommodating for larger groups, contributing to positive experiences for families who also enjoy the hotel's pool and the nearby dining establishments.
The staff are highly commended for their friendliness and professionalism, ensuring guests feel welcomed and attended to throughout their visit. From the front desk to housekeeping, the team consistently contributes to a positive atmosphere by addressing guest needs efficiently.
Although the breakfast receives mixed feedback, the variety of offerings, including fresh fruits, breads, cereals, and a pancake-making machine, is appreciated for its convenience, especially with early morning service. The hotel's cleanliness garners favorable reviews, with guests noting the well-kept property and attentive service despite minor areas requiring improvement.
In addition, the pool area is a pleasant feature, known for its cleanliness and providing great value to guests. Families, in particular, find the pool enjoyable and a perfect complement to their stay.
Overall, Days Inn & Suites by Wyndham Thunder Bay is seen as a comfortable, convenient choice for guests, offering good value, a prime location, reliable amenities, and exceptional service. A few areas for enhancement remain, but the hotel's ability to cater to diverse guest needs secures it as a favorable option in Thunder Bay.
The Prince Arthur Hotel stands out as a welcoming destination in Thunder Bay, praised primarily for its prime waterfront location that offers stunning views of Lake Superior and the iconic Sleeping Giant. The hotel's proximity to key attractions such as Marina Park and the downtown area brimming with restaurants and shops adds to its appeal for those exploring the urban and natural beauty of the area. Guests appreciate the combination of historical charm and modern comfort, with spacious rooms that often feature breathtaking vistas.
The breakfast experience is notably positive, with guests commending the quality and taste of meals, efficient service, and the attentive staff in the clean on-site restaurant. Cleanliness is a consistent highlight, with guests describing their accommodations as well-maintained, comfortable, and equipped with necessary amenities. The staff across all areas of the hotel receive high praise for their friendliness and dedication to enhancing the guest experience, ensuring visitors feel valued and cared for.
The pool area is an enjoyable feature, offering families a great space for fun with the bonus of private swim sessions and the scenic view of the Sleeping Giant. The pet-friendly atmosphere of the hotel adds to its charm, accommodating guests traveling with animals and making it an ideal choice for those exploring Thunder Bay with furry companions.
Parking facilities are generally appreciated for security and convenience, despite occasional concerns over space constraints. Business travelers find the hotel to be a practical, budget-friendly option with efficient processes and accommodating staff who are responsive to specific needs. While some guests note areas needing updates, such as room furnishings and bed comfort, the overall sentiment remains largely positive, highlighting the hotel's commitment to providing a clean, comfortable, and memorable experience for visitors.
The Haven Hostel in Thunder Bay receives commendation from guests for its strategic downtown location, offering easy access to a variety of restaurants, cafés, breweries, and the waterfront. While the surrounding neighborhood can feel slightly transitional, the hostel's proximity to key amenities and modern, clean environment make it a popular choice for exploring the city center. The breakfast offerings are well-received, with guests enjoying a convenient start to the day with a variety of options, particularly praising the morning muffins and fresh coffee. Despite its simplicity, the complimentary breakfast is a valued feature of the hostel experience.
The accommodation itself is consistently praised for its spacious, clean, and comfortable rooms. Guests appreciate the modern design, attention to detail, and quietness of suites, which contribute to a restful environment. The private rooms, such as the private queen with its own bathroom, are compared to high-end hotels due to their superior comfort and privacy. The cleanliness of the hostel is outstanding, with immaculate conditions throughout the facility, including spotless sleeping cubbies and well-maintained communal areas. The commitment to cleanliness extends to the requirement of removing shoes at reception, ensuring pristine interiors.
The friendly and helpful staff at The Haven Hostel significantly enhance the guest experience. Known for their exceptional hospitality, the staff create a welcoming atmosphere that makes guests feel at home. Their dedication to service, including accommodating pets and assisting with luggage, reinforces the hostel's cozy and inviting environment. Furthermore, the comfort of the beds is a frequent highlight, with guests enjoying restful nights due to the softness and quality of the bedding and pillows.
Overall, The Haven Hostel excels as a clean, comfortable, and aesthetically pleasing option for travelers, with its strategic location, amiable staff, and exceptional cleanliness contributing to a refreshing and enjoyable stay.
Comfort Inn Thunder Bay is a centrally located hotel that caters to both business and leisure travelers, offering easy access to local attractions like the Terry Fox Memorial and Lookout, Fort William Historical Park and the Thunder Bay International Airport. Known for its outdoor recreational opportunities, Thunder Bay allows guests to enjoy activities such as rock climbing, skiing, snowboarding and water sports. Visitors can also explore the waterfront, shop at local boutiques, dine at authentic restaurants and admire the famous Sleeping Giant. The hotel is dedicated to providing clean, hygienic accommodations for a worry-free stay and offers amenities such as fast and free Wi-Fi, pet-friendly rooms, complimentary coffee and newspapers and onsite bus parking. Drive-up rooms with patio door access and cold weather hook-ups are available for road trip travelers, and the hotel encourages guests to bring their pets along for the adventure.
Summary of reviews
Overall, guests have had a positive experience at Comfort Inn Thunder Bay. The hotel's convenient location with many restaurants nearby and within walking distance, has been appreciated by guests. The self-serve breakfast included with the stay has been praised as excellent with many options available and standout hot breakfast. While some rooms are in need of upgrading and better cleaning standards, others are clean and spacious with comfortable beds and great furniture. The staff has been consistently praised for their excellent customer service and friendliness with many guests noting that they were accommodating and helpful. The hotel's pet-friendly amenities and services have also been consistently praised by guests. While there have been some mixed reviews regarding the cleanliness and bed comfort, guests can feel assured they will have a comfortable and safe stay at the hotel.
The Nights Inn Motel is praised for its strategic and convenient location, appealing to travelers due to its proximity to the main highway, downtown, the waterfront and the Marina. Despite being near a rail yard, the surroundings remain quiet. The area is bustling with dining and accommodation options, although the neighborhood may not be the most picturesque. The ample parking space, accommodating vehicles with trailers, adds to its attractiveness.
Cleanliness is a standout feature with many guests noting the rooms as spotless, fresh-smelling and comfortable, contributing to an overall pleasant stay. The spacious rooms, alongside the friendly and helpful staff, who consistently receive high praise for their warm and accommodating nature, further enhance the motel's appeal. The team's efficiency and attentiveness, offering personal recommendations, make guests feel truly welcomed and well-cared-for.
While the cleanliness and comfort, including comfortable beds, often meet or surpass expectations for a budget stay, there are noted drawbacks. Some rooms suffer from musty smells, outdated facilities and occasional cleanliness lapses, such as dirty carpets and presence of spiders. Heating and air conditioning control issues, as well as unpleasant odors in non-smoking rooms, are areas that require attention. Additionally, the lack of a breakfast service was a significant downside for several travelers.
Wi-Fi performance also varied with experiences ranging from great connectivity to weak or nonexistent signals. However, the motel provides basic internet needs.
Overall, the Nights Inn Motel offers a clean, comfortable and affordable option for travelers, especially with its excellent location and welcoming staff. Some updates and improvements could further enhance guest satisfaction, particularly concerning room odors, outdated facilities, Wi-Fi reliability and the addition of breakfast options.
Relax Motel stands out for its convenient location, nestled near popular fast food outlets and with quick access to essential attractions. Its proximity to Tim Hortons, McDonald's, and the highway makes it appealing to travelers who prioritize accessibility and nourishment. The motel might lack in ambience due to poor lighting and safety concerns in the parking area, yet its central placement remains advantageous.
Visitors typically enjoy the spacious and well-equipped rooms, furnished with practical amenities such as a fridge, microwave, and TV. Cleanliness is highlighted positively by many guests, who appreciate the tidy bathroom facilities and comfortable beds, despite occasional reports of cigarette smoke odors and dated decor. While some aspects like shower pressure can be inconsistent, the motel effectively caters to those seeking budget-friendly accommodations.
Cleanliness at Relax Motel receives mixed feedback, with numerous guests acknowledging the super-clean and quiet environment of their rooms. Though issues such as stains and odors are noted, particularly in need of modernization, the overall atmosphere retains a charm for those less focused on contemporary settings. Noise and neighborhood safety sometimes disrupt the experience, suggesting room for improvement in the motel's upkeep.
A standout feature of Relax Motel is its exceptionally friendly and accommodating staff. Guests frequently commend the welcoming and efficient nature of the team, especially in managing late arrivals and ensuring a smooth check-in process. The staff’s attentive and polite demeanor contributes significantly to enhancing the guest experience, leaving a notably positive impression.
While opinions on the beds are varied, with some guests finding them comfy and others encountering worn-out mattresses or hard beds, the overall pleasant impression of Relax Motel is maintained through large, unexpectedly nice rooms and the accommodating staff. Despite bedding concerns, visitors generally appreciate the comfort provided during their stay.
The hotel boasts a prime, accessible location in Thunder Bay, highly praised for its proximity to the airport and major transport routes. Guests appreciate its convenience for both air travelers and those exploring the city by car with ample parking and a relatively quiet environment at night.
The breakfast service has received mixed feedback. While some commend the delicious, well-presented breakfast offered by cheerful servers, others express disappointment over the lack of complimentary options, limited variety and inconsistent availability, especially on weekends.
Dining experiences at the hotel's restaurant vary. The restaurant is praised for its wonderful breakfast when available, but frequent closures and staffing shortages often compel guests to seek dining alternatives outside the hotel.
Room reviews reflect significant variability; some guests find their suites spacious, clean and comfortable with appreciated amenities such as safes. However, many note the outdated condition of rooms, cleanliness issues, unpleasant odors and malfunctioning amenities, suggesting a need for refurbishment and better maintenance.
While some reviewers mention severe cleanliness problems such as dirty bathrooms, stained linens and musty odors, others report a clean and comfortable experience. However, the consensus leans towards the necessity for improved housekeeping.
Staff interactions are generally positive with many guests appreciating the friendliness and helpfulness of the front desk, notably mentioning individuals like Tom and Katherine. Nevertheless, inconsistency in staff demeanor and professionalism, particularly in the mornings, is noted.
The hotel’s Wi-Fi service is seen as subpar with many guests experiencing slow speeds and intermittent connectivity, indicating a need for significant improvement in this area.
Frequent pool closures and maintenance issues result in disappointment among guests, impacting their overall experience negatively.
The ample parking space is appreciated for its convenience, although safety concerns and poor maintenance of the parking lot surface detract from the overall positive experience.
Beds at the hotel receive mixed reviews as well with many guests praising the comfort and cleanliness while others point out issues with cleanliness and inconsistent comfort levels.
In terms of accessibility, the hotel offers some convenient features for guests with disabilities, such as ground floor rooms and specific accessibility provisions, though the absence of an elevator remains a drawback.
Dog-friendly amenities are a notable positive with designated rooms and areas for pets, despite the additional fees, which most guests find reasonable for the convenience provided.
Overall, while the Ramada by Wyndham Thunder Bay Airlane Hotel offers several attractive qualities such as a prime location and friendly staff, it faces significant challenges with room upkeep, cleanliness and reliable amenities, calling for management to address these shortcomings to improve guest satisfaction.
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Free Wi-Fi
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Accessible
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