Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe P L Palace Agra enjoys a strategic location in the heart of Agra, allowing guests easy access to key attractions like the Taj Mahal and shopping options such as Cosmos Mall. Many visitors appreciate its central position and the ambiance reminiscent of a five-star property, complete with amenities like a rooftop pool and a gym. Despite its location in a slightly congested area and a minor distance from certain tourist sites, the convenient features and the clean, well-maintained setting enhance its appeal.
Guests consistently commend the breakfast offerings at The P L Palace Agra, noting the good variety of Indian dishes and the overall quality of the buffet. The cleanliness of the dining area and rooms adds to the positive experience, despite some concerns about the cost and occasional temperature issues with the food.
The rooms are frequently praised for their spaciousness, cleanliness, and comfortable mattresses. While there are occasional reports of inconsistent room assignments and certain maintenance issues, the hotel largely provides comfortable accommodations. The urban brewery within the hotel is highlighted for its exceptional ambiance, adding a unique touch to the stay.
The hotel's overall cleanliness meets the expectations of a four-star establishment, with guests noting the pristine conditions and serene ambiance. The attentive staff contribute to maintaining a neat environment, even though there are minor delays in room servicing at times.
Staff at The P L Palace Agra are mostly appreciated for their warm hospitality, particularly individuals like Wasim, Riya, and Raju, who are frequently mentioned for enhancing the guest experience. Despite some reported issues with professionalism and service at the reception, many guests describe their interactions with the staff as friendly, polite, and efficient, establishing a generally positive impression. Overall, the hotel provides a satisfying stay with its convenient location, quality breakfast, and attentive service, although there are areas that could benefit from further improvement. Show more
Read review summaries for all categories
Categories
Business Hotel
This hotel offers meeting rooms and a meetings and events team to ensure success.
Accessible Hotel
The P L Palace Agra provides wheelchair access and toilets for disabled guests. On-site accessible restaurants and lounges are available. The hotel features wheelchair-accessible parking, a wheelchair-accessible path to the elevator, and an elevator.
4-Star Hotel
This hotel offers comfortable rooms and decent service. Its location is advantageous for exploring the city, making it a suitable choice for a convenient stay.
Hotel with Indoor Pool
This hotel includes an indoor swimming pool, offering a private and relaxing environment for guests to unwind. It is known for its convenient location and comfortable accommodations.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Room Types
Pavilion RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Grace RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Suite RoomThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Deluxe Double RoomThe unit offers 2 beds.
King SuiteThe unit has 2 beds.
Guest Reviews
7.0
Good
Location
The P L Palace Agra boasts a strategic location in the heart of the city, making it highly accessible and convenient for visitors. Situated near the bustling Cosmos Mall, guests have access to shopping and dining options, while the presence of a supermarket adds to the convenience, a rarity in India. The hotel's proximity to key attractions such as the Taj Mahal allows for easy exploration, further enhancing its appeal. Many guests appreciate the hotel for its central position, noting that it offers a pleasant ambiance akin to that of a five-star property, complemented by a personal rooftop pool and a good gym. Despite a slightly congested area, the hotel's attentive and cooperative staff ensure prompt service. Though some find the distance from tourist hotspots like Agra Fort a drawback, the property's attractive features, such as its clean linen and excellent restaurant, more than make up for it, offering a great value for money experience.
Breakfast
The breakfast at The P L Palace Agra is generally well-received by guests, who appreciate the good selection of dishes, particularly the variety of Indian cuisine offered. The buffet is frequently described as being very good, providing a delicious start to the day. Guests also commend the cleanliness of the dining area and the rooms, enhancing their overall breakfast experience. Despite these positives, some guests feel that the cost of breakfast is on the higher side and occasionally point out issues with the temperature of the food. Nonetheless, the majority of reviews reflect satisfaction with both the quality and service of the breakfast at this hotel.
Rooms
At The P L Palace Agra, guests can expect rooms that are generally praised for their spaciousness and cleanliness. Many reviewers have noted the comfort of the rooms and highlight comfortable mattresses as a positive feature. Despite these positive aspects, the hotel does face some criticism. There are reports of inconsistent room assignments and a few cleanliness issues, particularly in the bathrooms, with some guests mentioning mold and maintenance problems such as broken beds and non-functioning bathroom flushes. Accessibility could also be a concern due to room layout and level differences, which may not be suitable for elderly guests. While the executive rooms receive lukewarm feedback, the urban brewery within the hotel is acknowledged for its exceptional ambiance.
Cleanliness
The P L Palace Agra offers a satisfactory level of cleanliness, aligning with the standards of a four-star hotel. Visitors frequently highlight the pristine conditions and quiet ambiance, complemented by attentive staff. The hotel's cleanliness receives commendation, particularly in public areas, and guests appreciate the neat environment. However, certain reviews mention delays in room cleaning, with some rooms not being serviced until later in the afternoon or upon repeated requests. Despite minor inconsistencies in housekeeping, overall cleanliness is generally appreciated, contributing to a pleasant stay at this beautifully maintained establishment.
Staff
The staff at The P L Palace Agra generally receive praise for their hospitality, with particular mention of individuals like Wasim, Riya, and Raju who contribute positively to guests' experiences. Visitors appreciate the courteous and helpful demeanor of the manager and several staff members. Descriptions of friendly, polite, and efficient service paint a picture of a team committed to making trips memorable. However, there are significant concerns about professionalism and cooperation with reports of rude behavior and issues at the reception and help desk. Guests have occasionally faced challenges with communications and room upgrades, highlighting inconsistencies in service quality. Overall, while there are notable instances of excellent hospitality, there is room for improvement in staff conduct and professionalism.
Yes, The P L Palace Agra has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The P L Palace Agra.
No, The P L Palace Agra doesn't allow dogs.
No, parking facilities aren't available at The P L Palace Agra.