Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
Hotel Vista Hermosa in Cuernavaca is celebrated for its excellent location, situated in a serene, picturesque area close to cultural sites, squares, and parks. This blend of tranquility and accessibility makes it an ideal choice for those exploring the city. Guests appreciate the hotel's quiet, flower-filled surroundings, which create a peaceful retreat amidst vibrant urban life. The hotel's facilities and cleanliness complement its convenient location, enhancing its appeal to travelers.
Breakfast at Hotel Vista Hermosa is a standout feature, with guests praising the variety and quality of the buffet offerings. The well-proportioned and tasty meals, especially on Sundays, are complemented by exceptional service and a pleasant dining environment. This provides a wonderful beginning to each day.
The hotel rooms are spacious and inviting, known for their cleanliness and comfort, offering an ideal space for relaxation. Although some rooms may require modern updates and improvements, especially regarding bed comfort and freshness, the overall ambiance remains pleasant, with beautiful gardens and proximity to pools enhancing the experience.
Cleanliness is another high point, with the hotel maintaining a high standard throughout, both inside and out. While additional amenities for children could enhance the facilities further, the neat and orderly environment creates a welcoming atmosphere for guests.
The exceptional service provided by the hotel's staff is consistently praised, with their friendliness and attentiveness helping to ensure a pleasant stay. This high standard of service extends to the restaurant, where guests enjoy delicious, well-priced meals.
The pool area offers a relaxing environment, with well-maintained and heated pools that guests frequently compliment. Combined with the hotel's favorable location and friendly staff, the pool stands out as a feature that contributes to a satisfying experience.
Lastly, while beds are generally comfortable, some guests have noted the need for mattress upgrades and finer attention to bedding details. However, this does not significantly detract from the overall comfort experienced by most visitors.
Overall, Hotel Vista Hermosa provides a clean, comfortable, and welcoming environment, making it a favored choice for those seeking relaxation and convenience in Cuernavaca.
Villa Bejar Cuernavaca is widely praised for its excellent location, strategic placement and ease of access. Visitors, especially those from Mexico City, appreciate its proximity to shops and restaurants. Despite some suggestions that the location could improve, it's generally seen as a major convenience.
The hotel offers a delightful breakfast experience, highlighted by a comprehensive buffet with options like made-to-order eggs and quesadillas and fine cheeses. Sunday mornings are special with live music and mimosas enhancing the luxurious atmosphere. Though a few guests mention the cost could be more reasonable, the quality and variety, along with attentive staff, make the breakfast a standout feature.
The dinner experience receives mixed reviews. While the food quality is highly praised for its rich flavors, some guests find the menu limited and the prices on the high side. Still, the taste and quality make dining at Villa Bejar Cuernavaca worthwhile for many.
Rooms at the hotel offer spaciousness and cleanliness with comfortable beds and good water pressure. Some rooms even feature jacuzzi tubs. However, a consistent theme is the need for updates to the outdated decor and furniture. Despite issues like occasional noise, cold rooms and lack of sunlight, the cleanliness and spaciousness of the rooms generally contribute to a positive stay.
The cleanliness of the hotel is frequently commended with high standards of hygiene maintained throughout. Although some aspects of the hotel are dated, they are well-kept and the gardens are maintained meticulously. Only minor issues, such as the absence of blackout curtains, are noted.
The staff at Villa Bejar Cuernavaca stand out for their friendliness, warmth and attentiveness. Guests often highlight the exceptional service and the staff's willingness to assist, contributing to a highly positive experience. The kindness of the personnel, from the bar to the restaurant, significantly enhances guests' stays.
The pool facilities offer a generally positive experience with well-maintained and pleasantly tempered pools suitable for families and children. However, there are mixed reviews about pool temperatures with some guests finding the water colder than expected. While the cleanliness of the pools is generally good, occasional concerns about leaves and dirt suggest room for improvement.
For families, Villa Bejar Cuernavaca is highly recommended. The hotel provides a comfortable and enjoyable environment with a great atmosphere and excellent menu. The friendly staff, clean facilities and overall beauty of the place make it an ideal destination for family activities and a relaxing visit.
Hosteria Las Quintas Hotel Restaurante Bar in Cuernavaca is celebrated for its serene and picturesque location. Nestled away from the city's hustle and bustle yet conveniently close to key attractions, this establishment offers a tranquil oasis surrounded by lush gardens, appreciated for their beauty and the overall peaceful ambiance they provide.
Guests frequently commend the spacious, clean and comfortable rooms, many of which feature private terraces, jacuzzis and beautiful garden views. While the rustic charm of the rooms is appreciated, some note that the décor feels dated and that improvements, especially in air-conditioning and modern amenities, could enhance the experience.
The dining experience is generally positive with many guests praising the delicious food and excellent buffet, particularly the weekend brunches. Nonetheless, there is a recurring concern about the high prices and limited menu options, especially for children. Dinner also receives mixed reviews with the quality and consistency of dishes being points of contention.
Cleanliness at the hotel is often highlighted with clean rooms and well-maintained facilities contributing to a welcoming atmosphere. However, some guests report issues with inconsistent housekeeping and occasional lapses in maintenance, particularly in the pool and bathroom areas.
The hotel's staff garners positive feedback for their friendliness, helpfulness and attentiveness, particularly among the restaurant and general staff. However, the reception staff receive mixed reviews with some guests experiencing issues regarding rudeness and inefficiency.
Family-friendliness is a key attribute with multiple pools catering to all ages, including a dedicated children's pool and various play areas that make it an ideal destination for family vacations. Despite this, some suggest a better separation between children's and adults' areas to improve the experience for all.
Additional services like the spa and gym receive mixed feedback. The spa is praised for its quality but operates on a limited schedule, while the gym is noted for needing better upkeep and more modern equipment. The pool area, though aesthetically pleasing, requires improvements in maintenance and management to address overcrowding and cleanliness concerns.
Lastly, the reviews for the Wi-Fi service are predominantly negative, highlighting weak signals and connectivity issues as areas needing significant improvement.
Overall, Hosteria Las Quintas Hotel Restaurante Bar provides a beautiful, comfortable and family-friendly environment with generally positive guest experiences, though several areas could benefit from improvements to fully meet the five-star expectations many have.
Hotel Racquet Cuernavaca attracts guests with its picturesque location in the tranquil Rancho de Cortés neighborhood, offering a welcome blend of seclusion and accessibility. The historic Spanish Mexican-style mansion set amidst lush gardens provides a serene escape with spacious grounds, tennis courts, and a calming pool area. Positive reviews frequently emphasize the warm and friendly service from staff, which enhances the serene atmosphere of a getaway steeped in historical charm.
Breakfast at the hotel garners a mixed response, with many guests enjoying the tasty options, especially the freshly made omelettes and quesadillas, though some find the menu's variety and pricing less appealing. The dining experience during dinner is commendable, with excellent food quality and well-priced offerings, although service can be inconsistent and occasionally slow.
Rooms are noted for their comfort and cleanliness despite showing signs of aging, and they offer spaciousness that contributes to an enjoyable stay. Noise can be an issue in certain areas, but the overall ambiance and cleanliness are often appreciated. The friendly staff is consistently praised for its attentiveness and professionalism, with the majority of interactions contributing positively to guest experiences.
The hotel's amenities receive varied feedback. While the WiFi can be unreliable, the spa services, particularly massages, are well-regarded alongside tennis offerings. Tennis courts are a highlight, impressive in quality and complemented by lush surroundings. The inviting heated pool is a favorite, particularly among families, enhancing recreation through its warm temperature and spaciousness, though maintenance issues occasionally surface.
Families find Hotel Racquet Cuernavaca particularly appealing, thanks to its array of activities for children, safe environment, and welcoming staff, making it an excellent choice for family relaxation and fun. The hotel’s combination of a beautiful setting, friendly service, and varied leisure options make it an attractive destination for a wide range of travelers seeking both rest and recreation.
Grand Fiesta Americana Sumiya Cuernavaca, nestled in a serene wooded area, exudes a tranquil atmosphere with stunning natural beauty and exquisite Japanese-inspired architecture. The hotel's beautifully maintained gardens and impressive facilities are repeatedly praised by guests, creating a relaxing environment perfect for those seeking peace and serenity. Despite its distance from the city center and somewhat confusing approach, the overall charm of the location tends to outweigh these logistical challenges.
Guests frequently commend the breakfast for its delicious and varied buffet offerings, though the high costs and occasionally slow service are drawbacks. The dinner experience mirrors this sentiment: while the food is often described as delicious, particularly at the Sumiya restaurant, the high prices and service inconsistencies are noted. The staff's warm hospitality and attention to detail enhance the dining experiences, despite some specific areas needing improvement.
The hotel's rooms are applauded for their comfort and spaciousness with serene ambiance and efficient room service frequently mentioned. However, maintenance issues, noise disturbances and occasional cleanliness concerns like outdated decor and fluctuating air conditioning performance are areas identified for improvement. Despite this, the overall comfort remains a positive point.
Cleanliness is a significant strength of Grand Fiesta Americana Sumiya Cuernavaca with the common areas and gardens particularly well-kept, although the pools occasionally faced criticism for inconsistency in cleanliness. The attentive and friendly staff significantly contribute to a positive stay, notwithstanding some inconsistent experiences with the reception staff.
WiFi connectivity is a notable concern, primarily available in public areas but often weak or absent in the rooms, affecting guests' ability to stay connected. The spa, while offering quality massage services and clean facilities, could benefit from clearer signage and some updates. The gym, free of charge and equipped with functional amenities, also requires maintenance to modernize its equipment.
The hotel's pools receive mixed reviews: while the heated pools are appreciated for their comfortable temperatures, issues with cleanliness and maintenance detract from the overall experience. The family-friendly environment, complete with spacious rooms and a delightful swimming pool for kids, makes it a suitable choice for leisurely family weekends.
In essence, Grand Fiesta Americana Sumiya Cuernavaca stands out for its serene ambiance, beautiful surroundings and attentive service, though improvements in some areas could enhance the overall guest experience even further.