Ewan Tower Hotel Apartments

Ajman 25.39448700, 55.46034900 , Opp To Ajman Sea Port - Mina Road, Sheikh Rasheed Bin Sayeed Almaktoum Street (Show on Map)
7.1
Good


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Summary of reviewsEwan Tower Hotel Apartments offers a notable experience characterized primarily by its exceptional location and excellent customer service. The hotel is strategically positioned near essential amenities, such as markets, supermarkets, restaurants and coffee shops. Its proximity to the Corniche and the beach provides scenic relaxation opportunities and the views of Ajman Port and the sea further enhance the guest experience. Ample parking facilities and easy access to highways add to the overall convenience. Clean and spacious rooms contribute positively to its allure, making it particularly suitable for families and business travelers alike.

The staff of Ewan Tower Hotel Apartments are frequently praised for their outstanding service. Jennifer, Reena, Tamas Khan, Rajab and Mendis are highlighted for their friendliness, professionalism and proactive attitudes, ensuring that guests feel welcomed and valued. The efficient check-in and check-out processes enhance guest satisfaction and the team's courteous behavior creates a pleasant and uplifting atmosphere.

While the location and staff receive high marks, the breakfast experience is somewhat mixed. Although the quantity of food is appreciated, the lack of a buffet and the inconsistent quality left some guests disappointed. Meals are delivered directly to rooms, which some found convenient, but issues with presentation, variety and occasional delays in delivery were noted.

The spacious accommodations are ideal for families, offering large, comfortable living spaces with pleasant canal and sea views. However, signs of wear and tear, such as old furniture and maintenance issues in bathrooms and kitchens, are common concerns. Cleanliness is inconsistent with reports of unclean bed sheets, dirty floors and the presence of pests like cockroaches. Some guests found their rooms spotless upon arrival, while others encountered issues with hygiene and unpleasant odors. Housekeeping services appear irregular, contributing to these problems.

Despite the cleanliness concerns, the hotel’s family-friendly environment and spacious apartments remain a significant draw. Its suitability for both families and groups of friends makes it a favored choice, though noise levels and occasional crowding might be less ideal for those seeking a quiet retreat.

The Wi-Fi quality at the hotel varies with some guests enjoying a strong signal in certain areas, while others experience slow speeds and frequent disconnections. In-room Wi-Fi is often problematic, highlighting a need for improvement.

Ewan Tower Hotel Apartments also caters well to business travelers, providing desks, office chairs and ample outlets. Complimentary business facilities and the prime location make it a convenient choice, though some aspects of management and cleaning could be improved to better meet business standards.

Overall, Ewan Tower Hotel Apartments stands out for its prime location, spacious accommodations and exceptional staff service. However, improvements in cleanliness, maintenance and breakfast offerings would significantly enhance the overall guest experience.
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Categories
Hotel with Spa
This hotel apartment offers a spa.

Family Friendly Hotel
These hotel apartments offer more space and flexibility for families. They include kitchen facilities and other amenities for a comfortable stay.

Accessible Hotel
This aparthotel offers wheelchair-accessible parking for guests. It also provides general wheelchair access throughout the property for ease of movement.

Hotel with Gym
Ewan Tower Hotel Apartments provides a fitness center as part of its amenities. It also includes a full-service spa with a Turkish steam bath, steam room, and hammam for guests to unwind and rejuvenate.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Room Types
Two-Bedroom Suite Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a shower, a hairdryer and slippers. A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. The spacious air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Three-Bedroom Suite In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. The spacious apartment features air conditioning, a washing machine, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 4 beds.

Standard King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator and a microwave. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Guest Reviews
7.1
Good
Location
Ewan Tower Hotel Apartments boasts an exceptional location praised by many guests for its convenience and accessibility. The striking Corniche view and proximity to the beach make it ideal for those looking for scenic relaxation. Nestled near essential amenities, such as markets, supermarkets, restaurants and coffee shops, the hotel offers a peaceful and lively environment suitable for families. Ample parking facilities and easy access to highways enhance the overall convenience.

The strategic location provides stellar views of the Ajman Port and the sea, further elevating the guest experience. The clean, spacious rooms, coupled with helpful staff, contribute positively to its overall allure. This well-maintained establishment stands out not only for its prime setting in Ajman but also for its excellent services and serene ambiance.

Breakfast
The breakfast experience at Ewan Tower Hotel Apartments appears to be quite mixed with some guests enjoying the convenience and quantity of the meal, while others expressed dissatisfaction. Guests who booked anticipating a buffet were disappointed to find that there was no buffet service; instead, breakfast was delivered directly to their rooms in trays and plastic containers. Despite this, several guests appreciated the substantial amount of food, which included a mix of hot and cold items and found the quality acceptable.

However, the meal's presentation and the lack of variety were common criticisms with guests yearning for a traditional buffet setup or a dedicated restaurant space. Moreover, some guests reported that the breakfast often arrived cold and took an hour to be delivered. While a complimentary breakfast was a nice touch for some, others felt the offerings were basic and the overall quality modest and unsatisfactory.

In summary, while the breakfast at Ewan Tower Hotel Apartments has some positives in terms of convenience and quantity, the absence of a buffet and inconsistent quality left many guests wanting more.

Rooms
Ewan Tower Hotel Apartments offers spacious accommodations, making it an excellent choice for families. The apartments are characterized by their large rooms and ample living spaces, creating a comfortable atmosphere for guests. Many reviewers noted the peace and calm of the environment, as well as the pleasant canal and sea views from certain rooms.

However, the hotel does show signs of wear and tear. Old furniture and outdated interiors are common concerns, along with maintenance issues in the bathrooms and kitchens. Cleanliness is inconsistent; some guests found their rooms spotless upon arrival, while others reported issues with uncleanliness and unpleasant odors. Housekeeping services seem to be irregular and there were instances of mold and other hygiene concerns in various apartments.

Despite these drawbacks, the hotel staff, especially Jen, received praise for their excellent customer service and smooth handling of bookings. The dedicated staff members strive to accommodate guests’ needs effectively, providing upgrades and quick responses to requests.

In summary, Ewan Tower Hotel Apartments provides vast, family-friendly spaces with decent amenities, though it would benefit from significant updates and more consistent cleaning services.

Beds
Ewan Tower Hotel Apartments presents a mixed bag when it comes to bed comfort. While some guests highlight the beds as being clean and comfortable, others point out significant issues regarding bed quality. There are numerous complaints of beds being uncomfortable, dirty and even broken. Several reviews indicate that the mattresses and bed sheets are old, worn out and often in dire need of replacement. Some guests also experienced issues with beds being smelly or noisy.

Additionally, certain rooms have two beds pushed together, which might not be ideal for all guests, particularly for families. Despite these criticisms, some guests found the beds to be comfortable and noted that the pillows were clean. It's clear that while there are some positive experiences regarding the beds, significant improvements are needed in maintenance and cleanliness to meet all guest expectations.

Cleanliness
Ewan Tower Hotel Apartments presents a mixed bag when it comes to cleanliness. On the positive side, many guests describe the apartments and rooms as clean, well-maintained and spacious. Several reviews highlight the overall clean and organized state of the hotel with some appreciating the improved cleanliness and quality of furniture compared to previous stays. There are remarks about clean bathrooms and tidy rooms, making it suitable for families. The hotel's location close to restaurants and supermarkets is another plus.

However, the negatives cannot be overlooked. Numerous reviews point to significant issues with cleanliness, including dirty floors, unclean bed sheets and the presence of cockroaches and other insects. Complaints extend to worn-out furniture and an overall unpleasant smell in the rooms and corridors. Some guests found the condition of the facilities, such as stained carpets, dusty rooms and mouldy bathroom tiles, unacceptable. Housekeeping services appear to be inconsistent with reports of cleaning staff being slow to respond and apartments not being cleaned daily.

While some guests had no complaints, several mentioned that the overall cleanliness did not meet their expectations or standards. Renovation of old furniture and improvements in housekeeping practices are recurring suggestions. Despite certain positive aspects, there seems to be a need for significant upgrades and better maintenance to enhance the guest experience at Ewan Tower Hotel Apartments.

Staff
The staff at Ewan Tower Hotel Apartments are frequently praised for their exceptional service and friendly demeanor. Guests consistently highlight Jennifer, a Filipino receptionist, for her distinguished treatment and proactive attitude in catering to their needs. Both Jennifer and her colleague Reena stand out for their remarkable hospitality, professionalism and courteous behavior, making guests feel welcomed and valued.

Tamas Khan, another receptionist, is noted for his politeness, respectfulness and cooperation, ensuring that guests’ concerns are addressed promptly. Rajab and Mendis, along with other members of the housekeeping and reception teams, receive accolades for their friendliness, helpfulness and excellent customer service.

The hotel staff's ability to provide quick and efficient check-in and check-out processes garners positive feedback, contributing to a smooth guest experience. The team’s friendliness and courteousness create an uplifting atmosphere with many guests describing the reception staff as always smiling and cheerful.

Despite minor issues, the overall impression from the reviews is that the staff at Ewan Tower Hotel Apartments are highly accommodating, attentive and committed to ensuring a comfortable and pleasant stay for their guests.

Wi-Fi
The wifi quality at Ewan Tower Hotel Apartments varies significantly according to guest reviews. Some guests found the wifi connection quite good with strong signal strength in certain fast Wi-Fi spots within the building. However, many others reported issues, including slow internet speeds, frequent disconnections and weak network signals. The internet seems particularly problematic in the rooms with several mentions of it not being available at all or only accessible in the reception area. Consistently, guests have highlighted that the connection often needs improvement and fixing, as the overall experience tends to be marred by periodic problems and poor coverage throughout the hotel.

Family
Ewan Tower Hotel Apartments is frequently described as a favorable choice for families and groups of friends. Its spacious apartments, including large two-bedroom options, offer a comfortable layout that accommodates the needs of family travelers. Many guests highlight the family-friendly atmosphere and the convenient location with easy access to the city's amenities and ample parking spots.

The hotel is praised for its suitability for both families and groups of friends, offering a variety of facilities that cater to their needs. It's viewed as a good value for money option for family stays. Cleanliness and comfort are mentioned positively by several guests, who recommend the hotel for family vacations.

However, some reviews note that the hotel can get noisy and crowded, which might be less ideal for families seeking a quiet retreat. There are mixed feelings about the suitability for families with kids with some guests mentioning concerns about cleanliness and noise levels. Despite this, the general consensus leans towards Ewan Tower Hotel Apartments being a spacious, family-friendly accommodation choice in the area.

Business
Ewan Tower Hotel Apartments is highly regarded for its prime location, making it a convenient choice for business travelers. Guests have noted the presence of a desk, office chair and ample electricity outlets, which facilitate working on laptops. Although some aspects of management and cleaning frequency could be improved, the rooms are overall excellent, particularly for those traveling for business. The hotel also provides complementary business facilities, making it a logical choice for business meetings and business owners. Despite a few shortcomings, such as occasional issues with ID card returns and some facilities not meeting business standards, the accommodations are found to be suitable for a productive stay.


No, Ewan Tower Hotel Apartments doesn't have any pool.

Yes, a spa is available at Ewan Tower Hotel Apartments.

No, Ewan Tower Hotel Apartments doesn't allow dogs.

No, parking facilities aren't available at Ewan Tower Hotel Apartments.

Yes, Ewan Tower Hotel Apartments has a gym.

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