Onyx Hotel Apartments - MAHA HOSPITALITY GROUP

Ajman 25.39906000, 55.45083500 , Al Ittihad Street Al Rashidiya 1, Near Nesto Hypermarket Musherif (Show on Map)


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Summary of reviewsOnyx Hotel Apartments - MAHA HOSPITALITY GROUP is well-regarded for its strategic location, which is praised for its proximity to essential amenities such as supermarkets, grocery stores and transport hubs. The convenience of being close to points of interest like markets, mosques, restaurants and key city attractions makes it a favorable choice for families and tourists. Albeit occasional noise and car sounds, the overall location experience is enhanced by the hotel's cleanliness and responsive staff, offering a good balance of value and convenience.

The rooms receive acclaim for their cleanliness and well-maintained facilities. Guests appreciate the tidiness, new-condition furniture and presence of hot water. However, space can be an issue, as rooms are frequently described as small and cramped with occasional noise and odor problems. Despite these challenges, the commitment to maintaining cleanliness stands out, though improvements are suggested particularly for the bathroom areas.

Staff professionalism is a significant highlight at the Onyx Hotel Apartments. Guests consistently commend the staff for their helpfulness, friendliness and quick response to needs. The reception team, known for their courteousness, enhances the guest experience, making visitors feel welcome and comfortable throughout their stay.

While the free Wi-Fi services receive mixed reviews with some guests reporting strong coverage and others pointing out intermittent issues, the general sentiment leans towards satisfaction once problems are resolved.

The beds at the Onyx Hotel Apartments also garner mixed feedback. Some guests find the beds and pillows comfortable, ensuring a good night's sleep, whereas others believe the mattresses and bed frames could benefit from an upgrade due to their age and discomfort. The hotel does offer large beds and provides cribs upon request, though space constraints and bed quality could affect the overall comfort.

Accessibility at the hotel is another mixed aspect. While conveniently located in the city center with easy access to transportation and local amenities, specific accessibility features such as bathroom space in double rooms and the second elevator need improvement. Ensuring thorough maintenance and cleanliness of these features is recommended to meet guests' expectations adequately.

In summary, guests generally have a positive experience at Onyx Hotel Apartments - MAHA HOSPITALITY GROUP, appreciating its prime location, professional staff and clean accommodations. However, there is room for growth in areas such as room space, Wi-Fi reliability, bed comfort and accessibility features.
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Accessible Hotel
This property includes a lift/elevator, ensuring accessibility for guests to all levels of the building.

Hotel with Free Wi-Fi

Cheap Hotel

Room Types
Standard Studio Providing free toiletries, this studio includes a private bathroom with a walk-in shower. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with satellite channels, a dining area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

Superior Studio Providing free toiletries, this studio includes a private bathroom with a walk-in shower. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with satellite channels, a dining area, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower. The fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned twin room features a flat-screen TV with satellite channels, a dining area, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

One-Bedroom Apartment The well-equipped kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment provides a flat-screen TV with satellite channels, a seating area, a dining area, a safe deposit box as well as city views. The unit offers 1 bed.

Two-Bedroom Apartment Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment features a flat-screen TV with satellite channels, a seating area, a dining area, a safe deposit box as well as city views. The unit has 3 beds.

Guest Reviews
Location
Located in a highly convenient area, Onyx Hotel Apartments by MAHA HOSPITALITY GROUP offers a strategic positioning that appeals to many guests. The hotel is praised for being near essential amenities such as the bus station, supermarkets, grocery stores and a hypermarket, making everyday necessities easily accessible. Additionally, it's situated close to several points of interest including markets, mosques, restaurants and a nearby Nesto Hypermarket.

Guests find the location calm and accommodating for families, free from discomfort and disturbances often found in busier areas. It's also appreciated for its proximity to the city center, main roads and key attractions like the beach, park and museum. This allows visitors to explore the city comfortably on foot. Although some mention external noise and car sounds, the overall experience is positive due to the hotel's cleanliness, good staff and quick responses to guest needs.

Providing a good balance of favorable price and room quality, the location of Onyx Hotel Apartments proves to be an ideal choice for both convenience and value.

Rooms
The guest reviews of Onyx Hotel Apartments - MAHA HOSPITALITY GROUP present a mixed picture with notable strengths and several areas for improvement. On a positive note, the rooms are frequently praised for their cleanliness with many guests highlighting the tidiness and overall upkeep of the accommodations. The furniture, while old-fashioned in some cases, was often noted to be almost new and in good condition. Additionally, the rooms are equipped with good facilities with some guests appreciating the presence of hot water and the overall tidiness of the apartments.

However, several reviews point out that the rooms are notably small, described variously as cramped, narrow and tiny. This limitation in space seems to be a recurring issue, along with occasional deficiencies such as a lack of closet space and incomplete renovations in some rooms. Some guests also mentioned that the rooms can be noisy due to the tiled floors and the presence of a restaurant on the ground floor, which occasionally leads to lingering cooking smells. Furthermore, issues like cigarette smoke in the rooms, the absence of a bathroom in some setups and the rooms not being suitable for extra beds were also reported.

In conclusion, while the cleanliness and facility standards of the Onyx Hotel Apartments are commendable, potential guests might want to be prepared for the relatively small room sizes and occasional noise and odor issues.

Beds
The beds at Onyx Hotel Apartments - MAHA HOSPITALITY GROUP have received mixed reviews. Some guests have praised the comfort of the beds and pillows, noting the comfiness and satisfactory sleep quality. However, several guests have pointed out that the mattresses and beds seem old and in need of an upgrade. There are recurring mentions of uncomfortable beds with some guests specifically highlighting issues like feeling the metal enforcement net due to the age of the beds. Additionally, while big bed sizes are available, they do consume considerable room space. Guests traveling with children may need to plan ahead, as there were noted issues with the availability of beds and cots for children. Despite the varying feedback, the hotel does provide cribs upon request for those who require them.

Cleanliness
Onyx Hotel Apartments - MAHA HOSPITALITY GROUP receives a mix of feedback regarding its cleanliness. Many guests praise the establishment for its clean and tidy rooms, frequently highlighting the cleanliness as a positive aspect. Descriptions such as clean rooms, clean and spacious and clean and quiet are abundant, indicating a generally favorable impression in this regard.

However, the reviews also reveal some inconsistencies. While numerous guests appreciate the cleanliness of their accommodations, others point out areas that need improvement, especially the cleanliness of the toilets, which are mentioned multiple times as needing more attention. Some guests also note specific issues like water stains on the walls and lack of bathroom slippers.

Despite these concerns, the overall sentiment suggests that the hotel's cleanliness is commendable, though with room for improvement, particularly in the bathrooms. Alongside cleanliness, guests also enjoy the peaceful environment and cooperative service, enhancing their stay further.

Staff
Onyx Hotel Apartments - MAHA HOSPITALITY GROUP boasts an exemplary team of staff who consistently receive high praise from guests for their professionalism and friendliness. Reviews highlight that the staff members are not only helpful but also remarkably supportive, always ready to respond to requests and resolve issues swiftly. The reception team, in particular, stands out for their courteous and welcoming demeanor with guests noting their politeness and consistent professionalism.

Guests frequently commend the staff for making their stays comfortable and pleasant. The morning and evening receptionists are noted for their kindness and specific mentions of helpful individuals further add to the positive impression. Cooperative and attentive service is a recurrent theme, showcasing the staff’s commitment to making guests feel at home. The overall friendliness and accommodating nature of the staff contribute significantly to an enjoyable and memorable stay at the hotel.

The consistent praise for the team underscores their ability to create a hospitable environment, characterized by their supportive and courteous approach. From managing the reception to providing clean and well-maintained accommodations, the efforts of the staff evidently play a key role in the positive experiences of the guests.

Wi-Fi
Guests at Onyx Hotel Apartments - MAHA HOSPITALITY GROUP have had mixed experiences with the Wi-Fi. While there are instances of good Wi-Fi with strong coverage and good internet speed in certain areas, some guests have reported issues such as slow speeds, weak connections and intermittent interruptions. One guest noted a specific problem with the Wi-Fi that was resolved the next day by installing a new router for their floor. Overall, while some guests found the internet excellent, others experienced reliability issues.

Accessible
Onyx Hotel Apartments - MAHA HOSPITALITY GROUP boasts several advantages for guests seeking accessible accommodations. The location of the property is praised for being in the city center, offering easy access to local amenities, including the bus station, making it convenient for transportation. Additionally, the hotel address is straightforward to find, situated on a main road.

However, the reviews indicate some mixed experiences regarding overall accessibility. While the access to and from the hotel is generally trouble-free and guests find the destination easy to reach, issues with specific aspects of accessibility were reported. Some guests faced challenges with bathroom space in double rooms, which were not always easy to navigate. There were also mentions of the access aisle from the second elevator not working properly, impacting internal mobility.

Maintenance and cleanliness of accessible features seemed to require improvement. Reviews highlighted that bathrooms needed cleaning prior to check-in and there were lapses in the continual upkeep of accessible areas, which did not meet expectations.

In summary, while the Onyx Hotel Apartments offers the advantage of a central location and basic accessible routes to the premises, there is room for improvement in maintaining and enhancing specific accessible facilities within the hotel.


No, Onyx Hotel Apartments - MAHA HOSPITALITY GROUP doesn't have any pool.

No, a spa isn't available at Onyx Hotel Apartments - MAHA HOSPITALITY GROUP.

No, Onyx Hotel Apartments - MAHA HOSPITALITY GROUP doesn't allow dogs.

No, parking facilities aren't available at Onyx Hotel Apartments - MAHA HOSPITALITY GROUP.

No, Onyx Hotel Apartments - MAHA HOSPITALITY GROUP doesn't have a gym.

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