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Summary of reviewsKC Hotel San Jose is favorably reviewed for its strategic location, providing guests convenient access to Sabana Park, downtown San Jose and other essential areas, making it an ideal base for both leisure and business activities. Noted for its spacious rooms, welcoming ambiance and central yet quiet location, the hotel offers comfortable and clean facilities, bolstered by a central pool, gym and the on-site restaurant, which enhance the guest experience.
The breakfast service receives positive mentions, highlighted by flavorful and varied options such as gallo pinto, eggs and muesli with the setting by the pool enhancing the morning meal. Despite a few criticisms about variety and portion sizes, the breakfast is generally considered enjoyable and supported by friendly service.
Dinner at the on-site Baraka restaurant is praised for its great selection and delicious food with the poolside location adding to the pleasant dining atmosphere. The staff's flexibility and polite service contribute to a positive dining experience, although occasional inconsistency in meal preparation is noted.
The spacious and comfortable rooms receive mixed feedback; while appreciated for their size and coziness, some guests note the need for renovation and better cleanliness, particularly in the bathrooms. The hotel's cleanliness, including the well-maintained pool and gym, is frequently commended, even though a few critiques point to specific areas needing better upkeep.
The staff at KC Hotel San Jose are consistently recognized for their exceptional friendliness and professionalism, significantly enhancing the overall guest experience. Special mentions are made of their attentiveness and helpfulness in both reception and dining areas.
The hotel's complimentary Wi-Fi is generally reliable, especially in common areas, though there are occasional issues with connectivity in some rooms. The small yet modern gym is well-regarded for its cleanliness and practical amenities, such as the shower.
The pool is a standout feature, often described as beautiful and spectacular with its heated water providing a relaxing experience. While some mention its relatively small size, it is still seen as a unique benefit compared to other hotels.
Parking facilities receive high praise for their security, ample space and convenience, adding to the overall sense of safety and ease for guests. The family-friendly atmosphere, spacious family suites and reasonable prices make KC Hotel San Jose an attractive option for those traveling with children.
The beds receive mostly positive feedback for their comfort, although a few guests suggest ergonomic improvements. Overall, KC Hotel San Jose is recommended for its location, friendly staff, comfortable amenities and excellent service, despite some areas needing enhancement.
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