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1 room2 guests1 room, 2 guests
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Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Parking
3-Star Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other We take payment prior to guest arrival and ask for as much information so there is limited paper contact. Room map, keys and any other information is place in a sealed envelope and that is handed to the guest on arrival. There is a large bulk head around our reception desk so there is approx 3m between guest and the staff member.
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 13:00 - Check-out: 10:00
Other limitations All bathroom amentinites place in a zip lock bag, remotes sanitised and place in zip lock bag.
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Australian Hotels Association AHA Hospitality and Tourism COVID -19 Hygiene Course.
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Follow WA Health guidelines
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? N/A
Executive KingIncludes a balcony, flat-screen TV with cable channels, and private parking outside the room.
Please note that the price is based on 2 guests. There is no capacity for additional guests.
Premier KingThis top floor room has a private balcony with views of Albany harbour. It also includes a flat-screen TV and tea/coffee making facilities and cable channels.
Please note there is no capacity for additional guests.
King SuiteSpacious suite features dining and lounge areas. The kitchenette includes a kettle, and crockery. There is a flat-screen TV with cable channels.
Please note there is no capacity for additional guests.
2 Bedroom ApartmentSelf-contained apartment with 2 bedrooms, separate living area, kitchen facilities and views of the harbour.
Please note that the price is based on 4 guests. Maximum occupancy is 4 (see Hotel Policies).
Executive TwinThis ground level room features a refurbished bathroom and a car parking outside the room. It offers a flat-screen TV with cable channels.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
3 Bedroom ApartmentThis spacious refurbished apartment includes a private courtyard and full kitchen and laundry facilities. It also has a lounge and dining area.
Please note that the price is based on 4 guests. Maximum occupancy is 6 (see Hotel Policies).
2 Bedroom Family RoomThis suite features a tea/coffee making facilities, heating, air conditioning and cable channels.
Please note there is no capacity for additional guests.
Family RoomThe family room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This family room has executive lounge access, a wardrobe, TV, as well as chocolate for guests. The unit offers 3 beds.