Ciudad de Alcala
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Summary of reviewsCiudad de Alcala is widely praised for its exceptional location, offering proximity to key points of interest such as the Renfe train station, the historic center and Plaza de Cervantes—all within walking distance. Guests find its location convenient for both city exploration and short stays, complemented by easy access to public transport for trips to Madrid and other areas. The quiet environment adds to the hotel's appeal, as does the convenient parking availability, appreciated especially by those traveling by car.
The rooms at Ciudad de Alcala are frequently noted for their comfort and spaciousness with many guests highlighting the large, well-equipped bathrooms and firm, comfortable beds. Cleanliness is a standout feature with the hotel consistently maintaining a high standard throughout its rooms and common areas. Guests often describe the ambiance as cozy and sometimes even luxurious. Some minor issues are mentioned, such as certain areas needing renovation and occasional problems with room temperatures, but these do not significantly detract from the overall positive experience.
Staff at Ciudad de Alcala receive high praise for their friendliness and helpfulness. Reception and housekeeping staff are commended for their attentiveness and kindness, significantly enhancing the guest experience despite minor language barriers reported by some visitors. The overall service is seen as excellent and highly appreciated.
Parking at the hotel is another convenience that many guests appreciate, especially the availability of an underground garage at a reasonable daily rate. While finding street parking can sometimes be a challenge and some guests experienced issues with the garage's dimensions, the parking options significantly add to the hotel's appeal for those with cars.
Regarding the beds, guest opinions vary. Many describe the beds as super comfortable and on par with those of luxury hotels, while others report maintenance issues such as mattresses sinking in the middle, broken beds or noisiness. This suggests that bed quality may be inconsistent across different rooms.
Summing up, Ciudad de Alcala offers a centrally located, clean and comfortable stay with friendly staff and convenient amenities, making it a recommendable choice for both short-term visits and city explorations.
The rooms at Ciudad de Alcala are frequently noted for their comfort and spaciousness with many guests highlighting the large, well-equipped bathrooms and firm, comfortable beds. Cleanliness is a standout feature with the hotel consistently maintaining a high standard throughout its rooms and common areas. Guests often describe the ambiance as cozy and sometimes even luxurious. Some minor issues are mentioned, such as certain areas needing renovation and occasional problems with room temperatures, but these do not significantly detract from the overall positive experience.
Staff at Ciudad de Alcala receive high praise for their friendliness and helpfulness. Reception and housekeeping staff are commended for their attentiveness and kindness, significantly enhancing the guest experience despite minor language barriers reported by some visitors. The overall service is seen as excellent and highly appreciated.
Parking at the hotel is another convenience that many guests appreciate, especially the availability of an underground garage at a reasonable daily rate. While finding street parking can sometimes be a challenge and some guests experienced issues with the garage's dimensions, the parking options significantly add to the hotel's appeal for those with cars.
Regarding the beds, guest opinions vary. Many describe the beds as super comfortable and on par with those of luxury hotels, while others report maintenance issues such as mattresses sinking in the middle, broken beds or noisiness. This suggests that bed quality may be inconsistent across different rooms.
Summing up, Ciudad de Alcala offers a centrally located, clean and comfortable stay with friendly staff and convenient amenities, making it a recommendable choice for both short-term visits and city explorations.
Hotel with Parking
Hotel Ciudad de Alcala offers paying private parking on-site. While the number of parking spaces is noted as limited, it provides a dedicated parking solution for guests.
Cheap Hotel
About Ciudad de Alcala
License: H-02-4865-28
Guest Reviews
Location
Besides its accessibility, the hotel offers a quiet environment away from street noise, perfect for a tranquil stay. Guests have also appreciated the availability of parking, enhancing convenience for those traveling by car. The strategic positioning of the hotel is balanced with a good quality-price ratio, making it an ideal choice for both short stays and city explorations.
Overall, the hotel's central location, coupled with its cleanliness and friendly staff, contributes to a satisfying and recommendable stay.
Rooms
The rooms on the ground floor receive special mention for their suitability and overall, the cleanliness and pleasant smell of the rooms leave a positive impression on visitors. However, while many reviews focus on the positive attributes, there are a few mentions of drawbacks. Some guests report issues with room temperature being too warm upon arrival and a need for renovations in certain areas. Despite these minor criticisms, the general consensus remains favorable for the room accommodations at Ciudad de Alcala.
Beds
Cleanliness
The hotel staff are often mentioned as being attentive, helpful and kind, contributing to the overall pleasant experience. Though some reviews highlighted areas in need of renovation and reported occasional issues with cleanliness, the general consensus underscores the hotel’s effort to maintain a clean and orderly space. The spacious rooms and convenient location further enhance the hotel's appeal.
However, not all feedback is entirely positive with some guests noting issues like hard mattresses and pillows and rooms without external windows that had a strange smell. Despite these occasional drawbacks, the overall impression is that Ciudad de Alcala is a clean and comfortable stay with friendly staff, suitable for a short-term visit.
Staff
Parking
The hotel's surroundings generally offer sufficient parking opportunities, though finding a spot can occasionally be challenging. Some guests noted issues with the garage's height and size, while others resorted to street parking when the garage wasn't suitable. Despite these minor inconveniences, the hotel remains a preferred choice for those traveling by car, thanks to its ample parking and strategic location.
No, Ciudad de Alcala doesn't have any pool.
No, a spa isn't available at Ciudad de Alcala.
No, Ciudad de Alcala doesn't allow dogs.
Yes, parking facilities are available at Ciudad de Alcala.
No, Ciudad de Alcala doesn't have a gym.
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