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Summary of reviewsIbis Budget Madrid Alcalá de Henares La Dehesa receives commendation for its strategic location and convenience, particularly for travelers passing through or making a quick stopover. Situated near the A-2 highway with ample free parking and proximity to shopping centers and dining options, it is ideal for those with vehicles. Despite being slightly removed from the urban center, the location is accessible and quiet, making it practical for exploring the area or catching a flight.
The breakfast is generally praised for its quality and value, offering a variety of options such as pastries and fresh fruit. While some guests feel the breakfast selection could be more extensive, most find it adequate and fairly priced.
The hotel does not provide on-site dinner services, but nearby dining options like Buffalo Grill and the possibility for late-night delivery offer convenience.
Rooms at the hotel are generally appreciated for their cleanliness, spaciousness and functionality. Ideal for short stays and families, especially those with young children who enjoy the bunk beds, the accommodations are comfortable. However, some guests noted the lack of certain amenities like refrigerators and closets. Despite minor issues, such as occasional tobacco odor and a lack of air conditioning control, the overall room quality is positively received.
Cleanliness is consistently commended with many guests highlighting the hotel's pristine condition and the diligent efforts of the cleaning staff. Minor lapses in cleaning standards are noted but do not significantly detract from overall guest satisfaction.
The hotel staff are widely praised for their friendliness and professionalism. Receptionists receive particular acclaim for their warm and helpful service, significantly enhancing the guest experience.
The free WiFi service receives mixed reviews. While some guests find the WiFi reliable and easy to connect, others experience difficulties with connectivity and security measures.
Families particularly enjoy the hotel's kid-friendly rooms and practical accommodations. Comfortable and functional, the rooms meet the needs of families during travel. Despite the absence of additional family amenities, the family-friendly atmosphere and peaceful environment contribute to a positive experience.
The beds receive generally positive feedback for comfort with some guests noting issues with hard mattresses and thin pillows. Despite these occasional issues, most guests find the beds comfortable and satisfactory for rest.
The hotel's accessibility features are well-regarded with ample free parking and functional rooms for guests with disabilities. The proximity to highways enhances its convenience for travelers with mobility challenges.
Lastly, the hotel is celebrated for its pet-friendly policies, accommodating both small and large pets with an additional fee. While specific pet amenities are not included, the overall experience is positive for pet owners, making the hotel a favorable choice for those traveling with pets.
Overall, Ibis Budget Madrid Alcalá de Henares La Dehesa is highly valued for its strategic location, cleanliness, friendly staff and family- and pet-friendly accommodations, making it an excellent option for travelers seeking convenience and comfort. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Accessible Hotel
Room Types
Family RoomThis air-conditioned and sound-proofed room is equipped with flat-screen TV, free Wi-Fi and private bathroom with shower.
Classic Room with 1 double bedThis air-conditioned and sound-proofed double room is equipped with flat-screen TV, free Wi-Fi and private bathroom with shower.
Standard Room with 2 Single BedsThis air-conditioned and sound-proofed twin room is equipped with flat-screen TV, free Wi-Fi and private bathroom with shower.
Guest Reviews
8.0
Very Good
Location
The Ibis Budget Madrid Alcalá de Henares La Dehesa has garnered significant praise for its strategic location, especially for travelers passing through or making a quick stopover. Conveniently situated next to the A-2 highway, the hotel provides easy access for those traveling by car with the added benefit of ample and free parking. Its proximity to major routes like the Madrid-Burgos route makes it an attractive option for those in transit.
Guests appreciate the hotel's closeness to several shopping centers, including a large Lidl supermarket and the La Dehesa commercial area, offering various dining and shopping options within walking distance. The location is well-connected with bus stops nearby and quick highway access facilitating movement around Madrid and to nearby destinations like Alcalá de Henares and IFEMA.
While the hotel is a bit removed from the urban center of Alcalá de Henares, the distance is manageable by car, making it a practical choice for visitors looking to explore the area or catch a flight from the nearby airport. Despite its highway-adjacent position, the hotel maintains a quiet environment conducive to rest with many guests noting the minimal noise levels from outside.
Overall, the Ibis Budget Madrid Alcalá de Henares La Dehesa stands out for its excellent location, especially for those seeking convenience, ease of travel and access to numerous amenities, all while offering good value for money.
Breakfast
The breakfast at Ibis Budget Madrid Alcalá de Henares La Dehesa has received a range of feedback from guests, highlighting both its strengths and areas for improvement. Many reviews commend the breakfast for its quality and value for the price, often describing it as excellent, very good or adequate. The breakfast buffet features a variety of options, including pastries, fresh bread and fruit, which guests appreciate for its diversity and completeness. The service, particularly the attentiveness of the staff, is frequently noted as a positive aspect.
However, some guests feel that the breakfast could be improved in terms of variety and quality. A few mention that certain items run out and are not replenished promptly and some note that the selection is not very extensive, particularly for savory options. Despite these criticisms, the general consensus is that the breakfast offers good value for money and is sufficient for the needs of most travelers, especially considering the overall affordability of the hotel.
In summary, while there is room for enhancement, particularly in expanding the variety, the breakfast at this Ibis Budget hotel generally meets guests' expectations, offering a satisfying start to the day with a reasonable range of options and good service.
Dinner
Guests staying at Ibis Budget Madrid Alcalá de Henares La Dehesa noted that the hotel does not offer dinner or catering services on-site. However, there are options for dining nearby, including a restaurant next door, Buffalo Grill. This provides a convenient alternative for guests looking to have dinner close to the hotel. Additionally, late night delivery can be ordered for those preferring to dine in.
Rooms
Guest reviews for Ibis Budget Madrid Alcalá de Henares La Dehesa reveal a mixed yet predominantly positive experience with the rooms. Visitors consistently praised the cleanliness and spaciousness of the accommodations. Functional and straightforward, the rooms are described as comfortable for short stays and well-suited for families, particularly those with young children who appreciated the bunk bed over the double bed.
Guests noted the large screen TV, modern aesthetics and sufficient room size, which often exceeded expectations. The parking facilities near the hotel were a definite plus, making it convenient for travelers with vehicles. The rooms' soundproofing and the comfort of the beds were frequently highlighted, ensuring a restful night's sleep.
However, certain critiques emerged repeatedly. The lack of basic amenities such as refrigerators, closets and bathroom accessories was a common grievance. Some guests experienced broken window glass and a persistent tobacco smell, despite booking non-smoking rooms. The absence of air conditioning control and the sometimes warm temperature of the rooms were also noted. Additionally, the minimalist setup with minimal storage space and the absence of some toiletries and towels left room for improvement.
Overall, while the Ibis Budget's rooms are clean, spacious and functional, catering well to short-term stays with basic needs, there are a few areas where guests felt the amenities could be more comprehensive to enhance comfort.
Beds
The beds at Ibis Budget Madrid Alcalá de Henares La Dehesa generally receive positive feedback for their comfort. Phrases such as "comfortable bed," "very comfortable," "big and comfortable bed," and "wide and comfortable beds" are recurrent. Guests appreciate the clean and well-kept rooms, often mentioning aspects like the comfortable bedding.
Despite the overall positive sentiments, there are occasional mixed reviews. While many guests found the beds to be "comfy" and accommodating for rest, some noted issues with "hard" mattresses, "very thin pillows," and beds being "small" or "narrow." These contrasting views suggest that comfort might vary slightly depending on personal preferences and specific room arrangements.
For travelers prioritizing good rest, the beds are often highlighted as "ideal for night traveling" and "comfortable for the price." Although a few guests mentioned uncomfortable experiences with deformed or excessively hard mattresses, the consensus leans towards a satisfactory sleep experience. The inclusion of a bunk bed in some rooms did lead to varied opinions with some finding it practical while others felt it could be less comfortable.
In summary, while the hotel beds at Ibis Budget Madrid Alcalá de Henares La Dehesa generally promise a comfortable stay, potential guests with specific mattress preferences may want to consider their options.
Cleanliness
Guest reviews for Ibis Budget Madrid Alcalá de Henares La Dehesa highlight the hotel's overall cleanliness and comfort. The majority of guests were impressed by the pristine state of the rooms and bathrooms, noting that everything was very clean, functional and comfortable. Reviewers frequently mentioned that they enjoyed clean, cozy accommodations with good hygiene standards.
However, some reviews indicated occasional issues with cleanliness, such as a slight smell of tobacco, dirt on switches, stained linens and occasional hair. Several guests also reported lapses in cleaning, particularly in less obvious areas like the headboard or the shower. Despite these occasional drawbacks, the cleaning staff received positive remarks for their diligent effort in maintaining room tidiness and comfort.
Guests appreciated the practical aspects of the hotel, including good water temperature, heating and a generally quiet environment, ideal for resting. Despite minor imperfections, the hotel's cleanliness is generally rated as excellent with many guests acknowledging the value for the price they paid.
Staff
The staff at the Ibis Budget Madrid Alcalá de Henares La Dehesa are widely praised for their friendliness and attentiveness. Guests consistently highlight the exceptional treatment they receive, noting that staff members are courteous, helpful and professional. The receptionists, in particular, are commended for their warm and accommodating nature, often going the extra mile to ensure a pleasant stay. Travelers appreciate the personalized and efficient service with many describing the staff’s attitude as both warm and genuine. The positive interactions with the staff significantly enhance the overall experience, making this hotel a preferred choice for many visitors.
Wi-Fi
Reviews of the WiFi at Ibis Budget Madrid Alcalá de Henares La Dehesa are mixed. On the positive side, several guests mentioned that the WiFi worked well and the connection was good once setup. Some appreciated the inclusion of free WiFi and noted it as a valuable amenity. However, there were consistent remarks about the initial complexity in connecting and instances where the WiFi was non-operational or had poor connection quality throughout their stay. A few guests faced compatibility issues with certain security measures, which affected their ability to use specific services like Netflix. While the WiFi generally met expectations for some visitors, others experienced significant difficulties that impacted their stay.
Family
Ibis Budget Madrid Alcalá de Henares La Dehesa receives positive feedback from families, particularly for its kid-friendly rooms and practicality during travel. The spacious rooms, accommodating configurations such as double beds with bunk beds on top, meet the expectations of families traveling with children. Guests find the rooms comfortable and functional, making them ideal for overnight stays or stopovers during long trips.
The bunk beds, in particular, are a highlight with many children enjoying the cozy sleeping arrangement. Families appreciate the peaceful environment, contributing to a restful stay after long journeys. The hotel’s clean and friendly check-in process adds to the convenience.
Though the rooms are noted to be suitable for families, some reviews highlight the lack of additional family amenities like utensils or large cupboards. Despite this, the overall experience remains positive with guests often stating they would choose the hotel again for future trips. The presence of gaming and bowling areas for both children and adults also adds to the family-friendly atmosphere.
In summary, Ibis Budget Madrid Alcalá de Henares La Dehesa is highly regarded by families for its comfortable and practical accommodations, providing a suitable and enjoyable stay for travelers with children.
Accessible
The Ibis Budget Madrid Alcalá de Henares La Dehesa receives positive feedback for its accessibility features, particularly for those with disabilities. Guests highlight the ease of access and ample free parking, which is spacious, well-laid-out and maintained. The hotel's close proximity to major highways and main roads further enhances its accessibility, making it convenient for travelers arriving by car.
The hotel offers wheelchair accessible rooms that are functional and practical for guests with mobility challenges. While the main common areas are spacious, some reviews note issues with stairways and minor maintenance concerns such as soundproofing and cleanliness in certain areas. Despite these small drawbacks, the hotel's location offers additional conveniences like a nearby shopping center and a Lidl within walking distance.
Overall, the Ibis Budget Madrid Alcalá de Henares La Dehesa is deemed a practical choice for those needing accessible accommodations with its generous parking facilities and easy highway access standing out as significant advantages.
Dog Friendly
Ibis Budget Madrid Alcalá de Henares La Dehesa receives high marks for its pet-friendly policies, making it a convenient option for travelers with pets. Guests appreciate that both small and large dogs are welcomed, although there is an additional fee of 10€ per pet. This hotel stands out for its flexibility, allowing pets to stay in the room with their owners and even sleep in their travel crates.
While there are no specific amenities for pets included in the fee, such as water bowls or beds, many guests still found the experience pleasant and stress-free. The lack of a designated play area or dog park was noted, but this did not overshadow the convenience of being able to travel with pets.
Some reviewers wished that the 10€ charge would include more amenities for pets, but overall, the hotel’s pet-friendly approach combined with free parking was seen as a beneficial combination. Due to the hotel's policy, guests traveling with pets, including cats, can expect a quiet and comfortable stay. Although dogs are not allowed in the dining room or restaurants, the positive aspects of bringing a pet to this hotel made it a favorable choice for many pet owners.
No, Ibis Budget Madrid Alcalá de Henares La Dehesa doesn't have any pool.
No, a spa isn't available at Ibis Budget Madrid Alcalá de Henares La Dehesa.
Yes, Ibis Budget Madrid Alcalá de Henares La Dehesa welcomes dogs.
No, parking facilities aren't available at Ibis Budget Madrid Alcalá de Henares La Dehesa.
No, Ibis Budget Madrid Alcalá de Henares La Dehesa doesn't have a gym.