H Complutum

Alcala de Henares 40.48327100, -3.36350400 , Plaza De San Diego 2 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsH Complutum, situated in the heart of Alcalá de Henares, is lauded for its prime location, offering guests easy access to the historic district's attractions, gastronomy and cultural heritage. Visitors particularly appreciate the hostel's proximity to Plaza Cervantes and the charming pedestrian plazas, making it convenient for exploring restaurants, nightlife and shopping.

The morning meal experience at H Complutum receives mixed reviews. On the positive side, breakfast is described as very good, extensive, fresh and satisfying with attentive service ensuring a pleasant experience. Although served at a nearby hotel, the quality of food and charming staff are well-regarded. Some guests, however, found the breakfast offerings scarce and lacking variety with occasional issues like overcrowding and inconsistent service.

Rooms at H Complutum are celebrated for their cleanliness and modern design. Though on the smaller side, they are well-organized and equipped with essential amenities, providing comfort and practicality, especially for budget-conscious travelers or short stays. Most guests praise the comfortable mattresses and tasteful decor, despite minor maintenance issues and occasional street noise.

Cleanliness is a standout feature with the majority of reviews emphasizing spotless rooms and well-maintained common areas. Guests commend the daily cleaning service and the efficiency of the staff. While there are occasional reports of inconsistent cleaning, the overall assessment remains positive, contributing to a tidy and pleasant environment.

The staff at H Complutum consistently receive high praise for their friendliness, attentiveness and professionalism. The reception team is particularly noted for their excellent service and willingness to assist with any needs. This welcoming and helpful demeanor extends across the entire property, enhancing the guest experience significantly.

Located in a vibrant nightlife area, H Complutum offers easy access to various bars, tapas spots and dining options, perfect for enjoying local cuisine and evening entertainment. However, the lively atmosphere can lead to significant noise levels, which might disrupt the tranquility for some guests.

The beds at H Complutum are frequently highlighted for their comfort with many guests praising the mattresses and clean bedding. While double beds are appreciated for their coziness, family rooms with bunk beds receive mixed reactions, as some guests find them less practical.

Accessibility features at H Complutum are well-implemented with specific adaptations for guests with disabilities, including ramps and electronic card access. Although direct car access to the hotel is challenging, nearby parking options are convenient and plentiful, ensuring an easy and comfortable stay.

Overall, H Complutum stands out for its excellent location, cleanliness, friendly staff and comfortable amenities, making it a great choice for travelers seeking to immerse themselves in the historic beauty and vibrant nightlife of Alcalá de Henares.
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Accessible Hostel
This hostel is confirmed as wheelchair accessible and provides a toilet with grab rails. It also ensures upper floors are accessible by elevator.

Hostel near Nightlife Spots

Room Types
Double Room This double room features soundproofing and air conditioning.

Superior Double Room This double room has a balcony, air conditioning and cable TV.

Quadruple Room This quadruple room features bunk beds, air conditioning and soundproofing

Quintuple Room This quadruple room features bunk beds, air conditioning and soundproofing

Family Room with Balcony This quadruple room features bunk beds, air conditioning and soundproofing

Guest Reviews
8.1
Very Good
Location
H Complutum boasts an unbeatable location in the heart of Alcalá de Henares, placing guests right in the center of the city's historic district, just opposite the University of Alcalá. This prime position allows easy exploration of local attractions, gastronomy and cultural heritage, all within walking distance. Visitors appreciate the hostel's proximity to the picturesque Plaza Cervantes and the charming pedestrian plazas adorned with gardens and monuments. The central setting makes it convenient for both short stays and extended visits with easy access to restaurants, nightlife and shopping. The location is often highlighted as a key feature, providing a tranquil yet vibrant atmosphere, perfect for immersing in the historic beauty of Alcalá de Henares. Cleanliness and staff friendliness further enhance the overall experience, solidifying H Complutum as an excellent choice for travelers seeking comfort and convenience.

Breakfast
H Complutum offers a morning meal experience that draws mixed reviews from its guests. On the positive side, many guests note that the breakfast is good with descriptions such as very good, extensive and fresh and quite complete highlighting its strengths. The hearty and satisfying nature of the meal, combined with attentive service provided with a smile, contributes positively to guests’ overall experiences.

Some reviews point out that the breakfast is served at a nearby hotel, Hotel el Bedel, which is just a short walk away. Guests who enjoyed their breakfast here praised the quality of food and the charming staff. This alternative location is not seen as a major inconvenience by most.

However, there are several criticisms worth noting. Some guests found the breakfast to be scarce and not very varied with some commenting on weak breakfasts or the limited variety of juices. Issues such as overcrowding, poor service and basic offerings like coffee, toast and pastries were also mentioned. There were occasional irregularities, such as unexpected continental breakfasts when a buffet was anticipated.

Overall, while many guests are pleased with their breakfast experience, there are notable areas for improvement, especially in consistency and variety of offerings.

Rooms
H Complutum offers rooms that delight with their cleanliness and modern design. Despite being on the smaller side, they are well-organized and equipped with the essential amenities to ensure a comfortable stay. The rooms, particularly those for couples, are praised for their tidiness, comfort and adequate space. The mattresses are highly rated for their comfort, promising a good night's sleep.

The quadruple and family rooms, though functional, are noted to be quite compact with bunk beds being a common setup. These rooms might feel cramped for larger groups, but they serve their purpose for shorter stays. The minimalist furnishings and basic amenities might not impress everyone, but they are sufficient for a no-frills experience.

Some rooms offer spectacular views with beautiful decoration, adding a touch of charm. However, several guests reported maintenance issues such as bathroom doors that don't close properly, clogged sinks and occasional bad odors. Noise can be a problem, especially from the street and neighboring corridors, which might disrupt the tranquility for some guests.

In conclusion, H Complutum's rooms provide a mix of modern comfort and practicality, making it a suitable choice for budget-conscious travelers or short stays. The central location of the hotel is a significant advantage, offering convenience despite some of the minor drawbacks highlighted by guests.

Beds
Guests have frequently noted the comfort of the beds at H Complutum with many describing the mattresses as very comfortable and conducive to a good night's sleep. The bedding is praised for being clean and offering a comfortable sleep experience. Both the beds and pillows have received positive feedback for their comfort levels.

While the double beds are appreciated for their comfort, some reviews indicate that they might be a bit on the smaller side. Additionally, several visitors pointed out that the family rooms come with bunk beds, which are not as practical or comfortable as standard beds.

Though the bunk beds are clean and have comfortable mattresses, they might not be ideal for everyone. Some guests mentioned a preference for larger or better-configured beds. Nevertheless, the general sentiment towards the beds, including both comfort and cleanliness aspects, is overwhelmingly positive, making H Complutum a good choice for travelers seeking a restful night.

Cleanliness
'H Complutum' has garnered mixed feedback on cleanliness from guests. The majority of reviews highlight the positive aspects, noting that the hotel rooms and common areas are generally very clean and well-maintained. Guests appreciated the spotless rooms, comfortable and clean bedding and modern facilities. Daily cleaning service was also a standout feature with guests noting the thoroughness and efficiency of the staff.

However, some guests reported issues with cleanliness, such as dust bunnies, hairs from previous guests and sticky floors, indicating inconsistent cleaning standards. A few mentioned inadequate cleaning in specific areas, such as the bathroom drains and corners of the tiles. Despite these occasional drawbacks, the overall consensus leans towards a well-kept and tidy environment.

Additionally, guests found the rooms to be clean and functional with everything in place and organized. Friendly and attentive staff further enhanced the experience, ensuring rooms were cleaned daily and providing a pleasant stay. Despite minor cleanliness hiccups, 'H Complutum' maintains a generally positive reputation for its cleanliness.

Staff
At H Complutum, the staff consistently receives high praise from guests for their friendliness, attentiveness and professionalism. Reviewers frequently highlight the welcoming and helpful nature of the staff, extending special mentions to individuals like Laura at the reception for her exemplary service.

Guests appreciate the impeccable service and responsiveness provided by the reception team, noting their willingness to accommodate and assist with any queries or needs. This helpfulness extends across the entire property, from the bar and café downstairs, where waitresses are described as lovely and friendly, to the main reception.

Moreover, the morning receptionist earns accolades for their excellent service and the overall personal treatment from the staff is considered exceptional by many. The excellent customer service, coupled with the staff's friendliness and professionalism, contributes significantly to the positive guest experiences at H Complutum.

Overall, H Complutum stands out for its impressive staffing team that goes above and beyond, ensuring a warm and accommodating stay for all visitors.

Nightlife
Located at the heart of the city, H Complutum is immersed in a vibrant nightlife scene. Its prime location offers a plethora of bars, tapas spots, bistros and really cool dining places just steps away, making it ideal for those looking to enjoy the local cuisine and evening entertainment. Guests can find breakfast, lunch and dinner options nearby, making it convenient for short stays.

However, this lively atmosphere comes with significant noise levels, particularly in the early hours of the morning. Noise from the bar downstairs, live music and street activity can be heard clearly from the rooms, making it less suitable for those seeking tranquility. While some guests noted the sound as just part of the vibrant setting, others found it disruptive with loud parties and street noise often extending until late at night. This bustling activity, combined with periodic celebrations and gatherings, makes the area lively yet potentially noisy, particularly on Saturday nights and around local events.

Despite some noise concerns, the rooms offer essential comforts like cozy bunk beds and the central location near nightlife spots ensures that guests are never far from the city's entertainment and dining experiences. For those passing through or planning a one-night stay, H Complutum provides a convenient base with all the necessary amenities amidst the dynamic nightlife.

Accessible
'H Complutum' receives high marks for accessibility, especially for guests with disabilities. The hotel features rooms and bathrooms specifically adapted for people with reduced mobility, bolstered by well-implemented ramps and disabled access throughout the premises. Electronic card access further simplifies navigation for all guests.

Parking is a notable aspect; while car accessibility directly to the hotel is challenging, several nearby parking options make up for it. Private paid parking is available close to the hotel and there are multiple public parking facilities within a 5-minute walk. Many guests found it convenient to park in the Mercado garage or other public parking areas nearby.

In summary, despite some challenges with direct car access, 'H Complutum' ensures an easy and comfortable stay for guests with disabilities, enhanced by solid parking alternatives and well-described accessibility features.


No, H Complutum doesn't have any pool.

No, a spa isn't available at H Complutum.

No, H Complutum doesn't allow dogs.

No, parking facilities aren't available at H Complutum.

No, H Complutum doesn't have a gym.

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