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Summary of reviewsIbis Budget Madrid Alcorcón Móstoles consistently receives praise for its clean, comfortable and budget-friendly accommodations. Many guests commend the rooms for being clean, spacious and functional, offering comfortable beds and modern amenities. The hotel's cleaning staff is highly rated for maintaining a spotless environment and providing friendly, efficient service. Despite some isolated issues like poor ventilation or minimal storage space, the overall impression of the rooms is positive.
The breakfast is generally well-received, appreciated for its quality, variety and value for money. Guests often mention the freshness and completeness of the buffet, highlighting the delicious homemade pastries and fresh fruit. While some find the selection a bit basic, it is frequently deemed satisfactory for the price.
In terms of location, the hotel is a good fit for those traveling by car, given its easy highway access and proximity to essential amenities like gas stations, supermarkets and bus stops. The free and secure parking facilities are a standout feature, offering ample, well-monitored space with 24-hour accessibility. However, its location may not be ideal for visitors relying on public transport or those wishing to explore the city center on foot.
Family travelers will find the hotel accommodating with thoughtful touches like specific beds for children and attention to family needs, making it a comfortable stay for those with young ones. Additionally, pet owners appreciate the hotel's welcoming attitude towards pets, ensuring a convenient stay for those traveling with animals.
The hotel staff is often highlighted as exceptional, described as friendly, attentive and professional. Specific mentions of staff members who went above and beyond to ensure guest satisfaction add to the hotel's positive reputation. Despite some isolated criticisms, the overall feedback points to a high level of service.
For business travelers, the hotel is recommended for its practicality and suitability for short stays, offering the essential amenities and comfort needed for work-related visits. However, some minor issues like noise at night and a lack of electrical outlets have been noted.
The free wifi receives mixed reviews with some guests finding it reliable and sufficient for work, while others experience connectivity issues. Still, the presence of free wifi is appreciated.
In summary, Ibis Budget Madrid Alcorcón Móstoles excels in providing a clean, comfortable and budget-friendly experience with commendable staff service, making it particularly suitable for those traveling by car, families, business travelers and pet owners. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomRoom with a double bed, free Wi-Fi and a TV with international channels.
Double RoomThe double room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Triple RoomThe triple room offers air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Twin RoomThe double room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The 'Ibis Budget Madrid Alcorcón Móstoles' offers a mixed bag when it comes to location. On the positive side, it provides easy access to highways and is near essential amenities like gas stations, supermarkets and bus stops. It's particularly convenient for travelers aiming to visit nearby shopping centers like X-Madrid and the proximity to the M-40 highway makes for straightforward travel into Madrid.
However, the hotel's seclusion can be a double-edged sword. While some appreciate the quiet and calm that comes with being away from the bustling city center, others find the area somewhat desolate and potentially unsafe for walking, especially at night. The hotel is also difficult to locate for first-time visitors, hidden behind a gas station with poor signage and convoluted access routes. Public transportation options like train and metro stations are not conveniently close, so a car is almost essential for staying here.
Overall, the location may suit those traveling by car for business trips or quick stopovers, but it’s less ideal for those relying on public transport or looking to explore the city on foot.
Breakfast
The breakfast at Ibis Budget Madrid Alcorcón Móstoles garners mixed reviews with an overall positive trend. Guests frequently highlight the excellent quality and variety offered with phrases like "excellent breakfast" and "very good breakfast" appearing often. Many commend the breakfast as a pleasant and valued part of their stay, mentioning its completeness, freshness and suitability for children. With praises for the delicious homemade pastries, fresh fruit and varied buffet spread, it is often described as amazing value for the price.
However, some reviews note its simplicity and limited variety, indicating areas for improvement. Comments about the breakfast being simple or basic emerge, though it’s often viewed as sufficient or decent for the cost. Criticisms include the restricted selection, lack of diversity and occasional issues like cold coffee or premade cold omelettes. Despite these drawbacks, the inclusion of breakfast in bookings and the overall value for money make it a worthwhile addition to guests' stays.
Rooms
The rooms at Ibis Budget Madrid Alcorcón Móstoles are generally praised for their cleanliness and comfort. Many guests have noted that the rooms are spacious with comfortable beds and functional amenities, despite being basic in nature. The shower facilities are appreciated for their quality, though some mentioned the shower floor can be slippery. Double glazing ensures a level of soundproofing, contributing to a quieter stay, although improvements could be made in this area.
The hotel provides modern and clean facilities and despite the simplicity of the rooms, they are often described as cozy and practical. Some rooms are equipped with large beds and adequate lighting, contributing to an overall pleasant experience. The availability of electric car chargers and a secure parking lot also add convenience for travelers.
However, there are areas that could use improvement. A recurring issue includes rooms that lacked proper ventilation and air conditioning with some guests experiencing unpleasant odors. The rooms are also noted for having minimal storage space, missing wardrobes and lack of sufficient power sockets and mirrors. Some rooms were reported to be outdated, small or poorly cleaned upon arrival with particular complaints about cigarette smells and dirty windows.
Additionally, the hotel’s location presents some challenges; pedestrian access is considered precarious and the nearest metro-train stop is relatively far away, though there is a good bus connection to Madrid. Guests also pointed out the absence of amenities like mini-bars and hand towels.
Overall, while the rooms at Ibis Budget Madrid Alcorcón Móstoles are basic, they offer a clean and comfortable stay with modern touches, though there's room for enhancement in terms of cleanliness, amenities and noise insulation.
Beds
The beds at Ibis Budget Madrid Alcorcón Móstoles receive an array of praise for their comfort with many guests highlighting the beds as excellent, very comfortable and providing great comfort. Numerous reviews particularly appreciate the spacious and soft nature of the mattresses with descriptions of beds being large and cozy, often mentioned as the best aspect of the stay.
However, some negative sentiments emerge, primarily involving supplementary or small beds, which tend to be less comfortable, often described as cramped or noisy. Several guests found the pillows too small, soft or thin with a few mentioning the need for extra or better-quality pillows to enhance comfort.
While the master beds are consistently praised for being extremely comfortable, there are occasional mentions of beds being uncomfortable with some guests experiencing back pain or finding the mattresses sunken. Despite these mixed experiences, the overall consensus leans towards a positive experience, particularly when considering value for money.
In summary, despite a few issues with smaller or supplementary beds, guests mostly find the beds at Ibis Budget Madrid Alcorcón Móstoles to be very comfortable, often exceeding their expectations.
Cleanliness
Guest reviews of Ibis Budget Madrid Alcorcón Móstoles frequently highlight the cleanliness and comfort of the hotel. Many guests found their rooms to be clean, spacious and comfortable, complimenting the pristine condition of the bedding and bathrooms. The overall maintenance and cleanliness of the building are well-regarded with phrases such as everything super clean and spotless used to describe the environment.
The hotel's cleaning staff received praise for their efficient and thorough work, contributing to a generally pleasant stay. Friendly and attentive staff further enhanced the positive experience of many guests. Despite some isolated comments about specific cleanliness issues, such as sticky floors or handprints, the majority found the hygiene standard to be exceptional and consistent throughout their stay.
Guests also appreciated the value for money, noting the combination of cleanliness, comfort and affordability. While a few mentioned minor inconveniences, like the lack of a wardrobe and occasional noise from a nearby train, the overall sentiment expressed satisfaction with their stay, emphasizing the importance of clean, comfortable rooms and helpful, friendly staff.
Staff
'Ibis Budget Madrid Alcorcón Móstoles' consistently receives praise for its exceptional staff service. Numerous reviews highlight the staff's friendliness, attentiveness and professional demeanor. Guests frequently mention that the staff were not only welcoming and accommodating but also went out of their way to solve problems and ensure a pleasant stay. There is a notable emphasis on the staff's exceptional treatment and helpful attitude with specific mentions of staff members like Irina, Natalia and Barbara who left particularly positive impressions. The reception and dining areas are noted for their kind and helpful personnel. Although there are some criticisms regarding the reception staff's occasional lack of knowledge and isolated instances of unfriendly behavior, the overwhelming sentiment is one of satisfaction with the staff's high level of service and attentiveness. The positive interactions with the staff, combined with good value for the price, make the hotel a favorable choice for many travelers.
Wi-Fi
The Ibis Budget Madrid Alcorcón Móstoles hotel has received mixed reviews regarding its wifi service. Guests have noted that the wifi was strong enough for work and deemed it perfect and reliable by some. The signal quality was generally good and worked well. However, there were concerns about the wifi not reaching certain rooms, problems with connecting and overall poor quality noted by some reviewers. Despite these issues, the presence of free wifi and friendly staff added a positive touch to the overall experience.
Parking
"Ibis Budget Madrid Alcorcón Móstoles" impresses guests with its well-thought-out parking facilities, providing a stress-free experience for those traveling by car. The hotel excels in offering free private parking, which is plentiful and included in the room rate. This feature alone adds significant value, especially for budget-conscious travelers.
Guests appreciate the secure, closed parking, accessible 24 hours a day, often monitored and accessible only via a PIN code. The security and peace of mind this brings are significant highlights. The parking area is ample, making it easy to find a spot without hassle. Additionally, the convenience of having parking right at the hotel's entrance enhances the overall guest experience.
The facility is described as well-conditioned and providing good quality for its price point. The parking's ease of access, abundant space and secure environment make it a standout feature that significantly contributes to the positive reviews of the hotel.
Family
Ibis Budget Madrid Alcorcón Móstoles is a great choice for those traveling with kids, providing a range of family-friendly amenities that cater to family tourism. Guests have praised the hotel for offering a large bed along with a smaller one specifically for children, making accommodations more comfortable for families. The family room setup has received multiple mentions, ensuring that the hotel caters well to families. The hotel’s proximity to attractions like Warner and Medac is an added benefit for those visiting with kids. Additionally, the attention at the reception has been highlighted positively with thoughtful gestures such as leaving a detail in the room for children. Special touches during festive times, like on Christmas Eve, further enhance the family-friendly atmosphere.
Business
Ibis Budget Madrid Alcorcón Móstoles is highly regarded for business trips, offering functionality ideal for short stays. Guests appreciate it as a perfect spot for work and as a convenient hotel for short business trips. The hotel is noted for its suitability as a stopover location, making it a favorable choice for brief work-related stays. Despite the positive feedback, it is important to note that some guests have mentioned issues such as nighttime noise and a lack of electrical outlets. Additionally, people smoking in rooms at night has been reported. However, overall, the hotel stands out for its practicality and utility for business travelers.
Dog Friendly
The Ibis Budget Madrid Alcorcón Móstoles is highly regarded for its pet-friendly amenities. Guests consistently note the hotel's warm acceptance of pets, including dogs. The establishment allows pets to stay inside the hotel, ensuring a seamless travel experience for those bringing their furry companions. The hotel provides friendly treatment to pets, making it a welcoming environment for animals. Additionally, features like a terrace add to the convenience for pet owners, reinforcing the hotel's commitment to catering to travelers with pets.
No, Ibis Budget Madrid Alcorcón Móstoles doesn't have any pool.
No, a spa isn't available at Ibis Budget Madrid Alcorcón Móstoles.
Yes, Ibis Budget Madrid Alcorcón Móstoles welcomes dogs.
Yes, parking facilities are available at Ibis Budget Madrid Alcorcón Móstoles.
No, Ibis Budget Madrid Alcorcón Móstoles doesn't have a gym.