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Summary of reviewsThe 'Five Elements' hotel is lauded for its excellent location, strategically positioned near the beach and central city attractions like RK Beach and Jagadamba Junction. Guests appreciate the convenience of being in a commercial area with easy access to dining and city activities, alongside a clean and well-maintained environment. The combination of a prime location, good service and friendly staff creates an overall pleasant stay for visitors.
The breakfast at Five Elements is generally well-received with many finding it to be tasty, filling and offering a good range of buffet options. Descriptions of the breakfast experience include terms such as good, excellent and awesome. Nonetheless, some guests have noted the need for improvement in terms of temperature, taste and variety, suggesting the inclusion of more options like fruits.
Regarding the rooms, the hotel garners a mixed response. Positive feedback highlights the spacious, neat and clean nature of the rooms which contribute to a comfortable stay. However, issues such as small and congested rooms, lack of proper maintenance, dim lighting and non-functional amenities like the TV have been mentioned. While some guests find the rooms pleasant, inconsistencies in room size, upkeep and amenities are notable concerns.
Cleanliness at the Five Elements hotel is mostly viewed favorably with several guests appreciating the high standard of hygiene and neat rooms. However, occasional lapses in daily cleaning services and concerns about the cleanliness of some staff have been reported. Despite these setbacks, the overall impression conveys a clean and hygienic environment.
The staff at Five Elements hotel generally receive high praise for their politeness, courtesy and helpfulness. Descriptions such as polite, excellent and always helpful underline the positive interactions guests experience. However, there are some reports of unresponsiveness, rude behavior and a tendency towards seeking tips and ignoring complaints. While the majority of feedback is positive, there are areas where the staff's responsiveness and attitude could see improvement.
In summary, Five Elements hotel offers a centrally located, generally clean and well-serviced experience with relatively comfortable rooms and a favorable breakfast. However, attention to room maintenance, staff responsiveness and breakfast variety could enhance the overall guest experience.
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