Raia Hotel & Convention Centre Alor Setar
Alor Setar
6.19663500,
100.38868400
,
Lot 3860, Mukim Titi Gajah, Seksyen 2, Bandar Anak Bukit, Daerah Kota Setar
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRaia Hotel & Convention Centre Alor Setar offers a balanced blend of convenience and tranquility, strategically located near Sultan Abdul Halim (SAH) Airport and close to the PLUS highway, ensuring easy access for travelers. Its setting, surrounded by serene paddy fields, makes it appealing for guests who appreciate natural landscapes, while its proximity to food stalls, eateries and tourist attractions adds to its charm. The hotel is also notable for its ample parking space and good basic facilities.
Breakfast at the hotel is generally well-received with many guests praising the generous and varied spread that offers good value for money. Specific dishes like ikan bawal goreng and Tom Yam are particularly appreciated. Despite this, there are suggestions for further enhancements, including adding items like roti canai and teh tarik to improve the overall breakfast experience.
Dining options, including in-room service and on-site facilities, are positively reviewed for their taste and affordability with standout dishes like nasi goreng and the exceptional seafood buffet receiving specific praise. Some minor issues with food quality were reported, but overall, the majority of dining experiences are satisfying.
The rooms are spacious, comfortable and well-maintained with many guests appreciating the clean and fragrant environment. While some aspects like bathroom fittings and furnishings may seem slightly outdated, the overall sentiment is positive. Complimentary touches such as cookies and the value-for-money aspect further enhance guest satisfaction.
However, cleanliness receives mixed feedback with many guests praising the clean and spacious rooms, but some noting issues like dust, musty odors and inadequate bathroom cleaning. The hotel’s attentive and friendly staff, praised for their courteous and professional behavior, contribute positively to the guest experience despite occasional reports of unhelpful service.
The WiFi service requires significant improvement with frequent complaints about weak and intermittent connections impacting the reliability of internet access. Families, however, find the hotel particularly appealing with facilities like a children's pool and a dedicated kids' room creating an engaging environment for young guests.
Beds at the hotel are frequently praised for their comfort, aiding in restful sleep, though some guests mention issues with pillow quality and occasional cleanliness concerns. Overall, Raia Hotel & Convention Centre Alor Setar provides a pleasant stay characterized by strategic location, spacious accommodations and warm hospitality, making it a favorable choice for various types of travelers.
Categories
Breakfast at the hotel is generally well-received with many guests praising the generous and varied spread that offers good value for money. Specific dishes like ikan bawal goreng and Tom Yam are particularly appreciated. Despite this, there are suggestions for further enhancements, including adding items like roti canai and teh tarik to improve the overall breakfast experience.
Dining options, including in-room service and on-site facilities, are positively reviewed for their taste and affordability with standout dishes like nasi goreng and the exceptional seafood buffet receiving specific praise. Some minor issues with food quality were reported, but overall, the majority of dining experiences are satisfying.
The rooms are spacious, comfortable and well-maintained with many guests appreciating the clean and fragrant environment. While some aspects like bathroom fittings and furnishings may seem slightly outdated, the overall sentiment is positive. Complimentary touches such as cookies and the value-for-money aspect further enhance guest satisfaction.
However, cleanliness receives mixed feedback with many guests praising the clean and spacious rooms, but some noting issues like dust, musty odors and inadequate bathroom cleaning. The hotel’s attentive and friendly staff, praised for their courteous and professional behavior, contribute positively to the guest experience despite occasional reports of unhelpful service.
The WiFi service requires significant improvement with frequent complaints about weak and intermittent connections impacting the reliability of internet access. Families, however, find the hotel particularly appealing with facilities like a children's pool and a dedicated kids' room creating an engaging environment for young guests.
Beds at the hotel are frequently praised for their comfort, aiding in restful sleep, though some guests mention issues with pillow quality and occasional cleanliness concerns. Overall, Raia Hotel & Convention Centre Alor Setar provides a pleasant stay characterized by strategic location, spacious accommodations and warm hospitality, making it a favorable choice for various types of travelers.
Family Friendly Hotel
This hotel is highly recommended for families, offering an outdoor pool, a children's pool, and family rooms. It has a child-friendly policy where children 4-12 stay free.
4-Star Hotel
This hotel offers comfortable accommodations with spacious, air-conditioned rooms and modern amenities. It provides a free airport shuttle, a fitness center, and a restaurant. The hotel is connected to a convention center, making it suitable for business travelers.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Small Hotel
Guest Reviews
Raia Hotel & Convention Centre Alor Setar boasts a strategically convenient location, making it appealing for various types of travelers. Its proximity to Sultan Abdul Halim (SAH) Airport stands out, as it is very near, requiring less than five minutes by car. The hotel is also close to the PLUS highway, providing easy access for those traveling by road. Guests appreciate being near not only the airport but also food stalls, eateries and tourist attractions. The hotel is situated just a few minutes' drive from the city center, making it accessible but not overly urban.
The surrounding environment is both serene and scenic with views that include vast paddy fields. This picturesque setting enhances the appeal for those who enjoy natural landscapes. Additionally, the ample parking space and good basic facilities contribute to a hassle-free stay.
Overall, the hotel’s location balances convenience with tranquility, offering easy movement to various parts of Alor Setar and nearby towns like Jitra.
Raia Hotel & Convention Centre Alor Setar offers a notable breakfast experience with a mix of feedback from its guests. Many reviews highlight the expansive and varied breakfast spread, noting that it is both generous and offers good value for money. Specific dishes such as the ikan bawal goreng and Tom Yam receive particular praise for their delicious taste.
Several guests appreciate the wide selection and variety of food available, describing it as fantastic and excellent with some even calling it the best breakfast they've had. The quality of the food is often commended with descriptors like delicious, good and nice being frequently used.
However, there are also mentions of areas for improvement. Some guests feel that the breakfast options could be expanded further and suggested additions like roti canai and teh tarik. A few reviews mention that the breakfast was average or disappointing with some stating that the buffet could use significant improvements.
Overall, while many guests enjoy the breakfast and find it satisfactory with a good variety of choices, there are consistent suggestions for enhancement to make the breakfast experience even better.
At the Raia Hotel & Convention Centre Alor Setar, dining experiences have generally been praised by guests. Many have enjoyed the delicious and tasty offerings, highlighting both in-room service and dining at the hotel's facilities. Guests appreciated the affordability of the in-room meal services, finding dishes like nasi goreng to be exceptional and surprisingly delicious. The seafood buffet and RM88 dinner deal for four people are also noted for their value, contributing to an enjoyable dining experience.
However, not all feedback was positive with some guests encountering issues such as raw chicken and subpar dinner quality upon arrival. Despite this, the overwhelmingly positive comments about the great taste of the food, the exceptional bawal goreng and satisfying overall dining experiences suggest that the hotel has more hits than misses when it comes to its culinary offerings.
Raia Hotel & Convention Centre Alor Setar offers guests an experience characterized by comfort and spaciousness in their accommodations. The rooms are consistently praised for being clean and well-maintained, although some guests noted a slightly outdated appearance. The large room sizes provide ample space, which many found suitable for couples or families. Additionally, the clean and fragrant environment enhances the overall comfort. Some rooms offer delightful views, including one of the airport, adding a nice touch to the stay.
While the majority of the feedback is positive, not all experiences were perfect. Some guests encountered minor maintenance issues such as clogged drainage, smelly rooms and old stained bed sheets. There were mentions of dustiness and the necessity for minor renovations, particularly in the bathroom and on outdated furnishings. Despite these occasional shortcomings, the overall sentiment remains favorable due to the spacious, comfortable and well-ventilated nature of the accommodations.
Extra touches like complimentary cookies were appreciated and the value-for-money aspect was highlighted by several visitors. The strategic location, along with amenities like a children’s pool and ample vehicle parking, also contribute positively to the guest experience. Overall, the Raia Hotel & Convention Centre Alor Setar provides a pleasant and spacious stay, well-suited for various types of travelers.
Raia Hotel & Convention Centre Alor Setar offers accommodations with beds frequently praised for their comfort. Many guests found the beds to be comfortable, cozy and even super comfortable, contributing to a restful night's sleep. The firmness of the beds is a point of satisfaction for some, while others found the mattresses a bit spongy. Notably, bed cleanliness is generally maintained, although occasional instances of stained bed sheets and blankets have been reported.
Guest reviews also highlight some variability in the condition and feel of the pillows. Several guests mentioned that the pillows were very uncomfortable with some describing them as flat or spongy and others noting issues such as stains and unpleasant odors.
It appears there are some minor inconveniences such as a lack of nearby power plugs for charging phones and insufficient towels provided in the rooms. Overall, while there are a few areas for improvement, the comfort and coziness of the beds at Raia Hotel & Convention Centre Alor Setar remain a highlight of the guest experience.
Raia Hotel & Convention Centre Alor Setar offers a mixed experience when it comes to cleanliness. Many guests praise the clean rooms, describing them as spacious and well-appointed with a notable emphasis on cleanliness and comfort. The pool and overall facilities are also highlighted as clean and well-maintained. Fast check-in and friendly, courteous staff add to the positive experiences of some guests.
However, several reviews draw attention to areas needing improvement. Some guests report that while their rooms were generally clean, they noticed dust or a musty odor in certain areas. The bathrooms, in particular, receive mixed feedback with multiple mentions of mold and inadequate cleaning. Issues such as dirty bedsheets, stained pillows and dusty shower walls have been noted.
While the hotel’s cleanliness in the main areas like corridors and common facilities receives occasional praise, it's evident that consistency in cleanliness could be greatly improved, especially in the bathrooms and some guest rooms. Thus, prospective visitors may wish to consider these varying experiences when making their accommodation choices.
Raia Hotel & Convention Centre Alor Setar is a popular choice among travelers, largely due to its impressive staff. Guests frequently highlight the hotel's team for being very friendly and welcoming, describing them as courteous, kind and professional. The check-in process is often noted as smooth and quick with staff members greeting guests warmly and by name, adding a personalized touch to the experience.
Many reviews commend the staff for their attentiveness and efficiency, emphasizing their helpful and accommodating nature throughout guests' stays. From the front office to housekeeping, the hotel's personnel are consistently praised for their hard work and dedication. Instances of the staff being instrumental and always ready to assist have made significant positive impressions on visitors, providing attentive hospitality that enhances the overall experience.
However, not all feedback is glowing; some guests have encountered unhelpful or unfriendly staff members, particularly pointing out issues with the bell boy and instances of rude or unavailable staff. Despite these occasional shortcomings, the overwhelming sentiment remains favorable towards the staff's friendliness and helpfulness, making Raia Hotel & Convention Centre Alor Setar a recommended destination for those visiting the city.
The WiFi at Raia Hotel & Convention Centre Alor Setar has been reported as an area of concern by several guests. The reviews indicated that the WiFi was often weak, slow and intermittent, making it unreliable for consistent use. There were instances where the WiFi was not working or down entirely and it was mentioned that the WiFi was even under repair at times. Guests have noted that the hotel's WiFi connection still needs significant improvement. Overall, it is clear that enhancements in their WiFi service are needed to meet guest expectations.
Raia Hotel & Convention Centre Alor Setar proves to be a noteworthy choice for families, particularly those with children. The hotel boasts a nice swimming pool that is segregated into female and male areas and features a comfortable children's pool specifically designed for young guests. Additionally, there is a kids' room dedicated to play, complementing a variety of family-oriented facilities that make it a relaxing vacation spot.
The spacious and comfortable family suite enhances the experience, ensuring ample space for everyone. The hotel's environment is rated as family-friendly and comfortable, making it a good choice for family vacations. Although surroundings are pleasant, some concerns regarding safety were mentioned. Nonetheless, children seem to particularly enjoy their stay, making it a suitable destination for siblings and families looking for engaging activities for kids.
Location Show Map
Location
The surrounding environment is both serene and scenic with views that include vast paddy fields. This picturesque setting enhances the appeal for those who enjoy natural landscapes. Additionally, the ample parking space and good basic facilities contribute to a hassle-free stay.
Overall, the hotel’s location balances convenience with tranquility, offering easy movement to various parts of Alor Setar and nearby towns like Jitra.
Breakfast
Several guests appreciate the wide selection and variety of food available, describing it as fantastic and excellent with some even calling it the best breakfast they've had. The quality of the food is often commended with descriptors like delicious, good and nice being frequently used.
However, there are also mentions of areas for improvement. Some guests feel that the breakfast options could be expanded further and suggested additions like roti canai and teh tarik. A few reviews mention that the breakfast was average or disappointing with some stating that the buffet could use significant improvements.
Overall, while many guests enjoy the breakfast and find it satisfactory with a good variety of choices, there are consistent suggestions for enhancement to make the breakfast experience even better.
Dinner
However, not all feedback was positive with some guests encountering issues such as raw chicken and subpar dinner quality upon arrival. Despite this, the overwhelmingly positive comments about the great taste of the food, the exceptional bawal goreng and satisfying overall dining experiences suggest that the hotel has more hits than misses when it comes to its culinary offerings.
Rooms
While the majority of the feedback is positive, not all experiences were perfect. Some guests encountered minor maintenance issues such as clogged drainage, smelly rooms and old stained bed sheets. There were mentions of dustiness and the necessity for minor renovations, particularly in the bathroom and on outdated furnishings. Despite these occasional shortcomings, the overall sentiment remains favorable due to the spacious, comfortable and well-ventilated nature of the accommodations.
Extra touches like complimentary cookies were appreciated and the value-for-money aspect was highlighted by several visitors. The strategic location, along with amenities like a children’s pool and ample vehicle parking, also contribute positively to the guest experience. Overall, the Raia Hotel & Convention Centre Alor Setar provides a pleasant and spacious stay, well-suited for various types of travelers.
Beds
Guest reviews also highlight some variability in the condition and feel of the pillows. Several guests mentioned that the pillows were very uncomfortable with some describing them as flat or spongy and others noting issues such as stains and unpleasant odors.
It appears there are some minor inconveniences such as a lack of nearby power plugs for charging phones and insufficient towels provided in the rooms. Overall, while there are a few areas for improvement, the comfort and coziness of the beds at Raia Hotel & Convention Centre Alor Setar remain a highlight of the guest experience.
Cleanliness
However, several reviews draw attention to areas needing improvement. Some guests report that while their rooms were generally clean, they noticed dust or a musty odor in certain areas. The bathrooms, in particular, receive mixed feedback with multiple mentions of mold and inadequate cleaning. Issues such as dirty bedsheets, stained pillows and dusty shower walls have been noted.
While the hotel’s cleanliness in the main areas like corridors and common facilities receives occasional praise, it's evident that consistency in cleanliness could be greatly improved, especially in the bathrooms and some guest rooms. Thus, prospective visitors may wish to consider these varying experiences when making their accommodation choices.
Staff
Many reviews commend the staff for their attentiveness and efficiency, emphasizing their helpful and accommodating nature throughout guests' stays. From the front office to housekeeping, the hotel's personnel are consistently praised for their hard work and dedication. Instances of the staff being instrumental and always ready to assist have made significant positive impressions on visitors, providing attentive hospitality that enhances the overall experience.
However, not all feedback is glowing; some guests have encountered unhelpful or unfriendly staff members, particularly pointing out issues with the bell boy and instances of rude or unavailable staff. Despite these occasional shortcomings, the overwhelming sentiment remains favorable towards the staff's friendliness and helpfulness, making Raia Hotel & Convention Centre Alor Setar a recommended destination for those visiting the city.
Wi-Fi
Family
The spacious and comfortable family suite enhances the experience, ensuring ample space for everyone. The hotel's environment is rated as family-friendly and comfortable, making it a good choice for family vacations. Although surroundings are pleasant, some concerns regarding safety were mentioned. Nonetheless, children seem to particularly enjoy their stay, making it a suitable destination for siblings and families looking for engaging activities for kids.
No, Raia Hotel & Convention Centre Alor Setar doesn't have any pool.
No, a spa isn't available at Raia Hotel & Convention Centre Alor Setar.
No, Raia Hotel & Convention Centre Alor Setar doesn't allow dogs.
No, parking facilities aren't available at Raia Hotel & Convention Centre Alor Setar.
Yes, Raia Hotel & Convention Centre Alor Setar has a gym.
Location Show Map
More Options
