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Summary of reviewsSituated in a tranquil neighborhood, Best Western Amsterdam offers guests a peaceful retreat with convenient access to Amsterdam's vibrant city center via nearby public transport like tram line 2. The location balances accessibility with a quiet, safe atmosphere that includes nearby amenities such as supermarkets, restaurants, and shops. This makes it an ideal choice for those seeking to explore the city without staying directly within the hustle and bustle of downtown.
The hotel provides a generally positive breakfast experience, featuring a varied buffet with a range of options like pastries, cheeses, and meats, although some guests find the cost relatively high. Dinner options are limited, with an automated pizza machine praised for its convenience, particularly late at night, although the buffet dinner received mixed reviews for its lack of variety. The ambiance, especially the outdoor beer garden, is appreciated.
Rooms at the hotel are typically spacious, clean, and comfortable, featuring modern amenities. While some guests noted issues with the softness of the beds, most find the rooms well-insulated from noise and their stay comfortable. Cleanliness is frequently praised, although there are occasional lapses in housekeeping thoroughness. The hotel's friendly and professional staff significantly contribute to a warm and welcoming environment, often praised for their communication and service.
The hotel's Wi-Fi receives mixed reviews, offering free access but sometimes proving unreliable during peak hours. Parking, while secure and convenient, comes with an additional fee, though it is appreciated for its ample space and security.
Families find the hotel accommodating, especially with spacious room options. Despite some noise and distance from the city center, the peaceful setting and easy public transport access make it suitable for family stays. Beds receive varied feedback, with some guests finding them comfortable and others overly soft.
Overall, Best Western Amsterdam delivers a reliable and comfortable stay, valued for its strategic location, clean facilities, and dedicated staff. It offers a good balance of quality and price, and is particularly well-suited for short stays and those traveling by car. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Comfort Twin RoomThe double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit has 2 beds.
Comfort Quadruple RoomThe quadruple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The quadruple room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 4 beds.
Comfort Double RoomThe double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.
Comfort Triple RoomThe triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The triple room features a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit has 3 beds.
Twin Room with Roll-In Shower - Mobility AccessibleThe double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit has 2 beds.
Economy Twin Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Economy Triple Room - Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.
Economy Quadruple Room - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 4 beds.
Guest Reviews
7.7
Good
Location
Nestled in a serene neighborhood, Best Western Amsterdam offers a strategic location that balances accessibility to the city's vibrant heart with a peaceful retreat. The hotel is well-connected to public transport, particularly tram line 2, which whisks guests to Amsterdam's city center in about 20 minutes. Although it isn't nestled in the city center, the hotel provides easy access to the main attractions thanks to nearby trams, metros, and buses. Visitors will appreciate the proximity to essential amenities such as supermarkets, restaurants, and shops, enhancing the convenience of their stay. The area itself provides a quiet and safe setting, with a cozy bar close by for relaxing evenings. The hotel is also advantageous for those traveling by car, given the available parking and ease of access from the freeway. For those seeking a robust experience of Amsterdam without the bustle of the central hub, Best Western Amsterdam's location delivers the perfect compromise.
Breakfast
The breakfast experience at Best Western Amsterdam presents a blend of flavors and opinions among guests, with many praising its quality and some noting certain drawbacks. The buffet is frequently described as ample and varied, offering a vast selection that includes hot and cold options, pastries, meats, cheeses, fruits, and more, which ensures that most guests find something to satisfy their morning cravings. Despite its quality and comprehensive spread, several reviews mentioned that the breakfast is quite expensive, costing upwards of €17.50 to €20 per person, which did not always align with guests' expectations in terms of value for money.
The breakfast buffet scores high marks for its taste and diversity, with guests commending the delicious meals and particularly enjoying the croissants. However, some reviews pointed out issues like lukewarm dishes, inconsistency in food freshness, and overcrowded breakfast areas. It's suggested that providing more variety could enhance the experience further. Additionally, the proximity of the hotel to nearby supermarkets offers guests alternative options if they choose not to indulge in the hotel’s buffet.
Overall, while the breakfast is often seen as an excellent addition to the stay at Best Western Amsterdam, its cost and some minor service inconsistencies may warrant consideration for those planning their visit.
Dinner
Dining options at Best Western Amsterdam paint a mixed picture according to guest experiences. The hotel notably lacks a full restaurant service, and while it does not offer a traditional dinner setup, an automated pizza machine has been a hit, providing a practical solution for late-night cravings. Guests appreciated this quirky feature and found it convenient, particularly in the late hours.
The buffet dinner, which is the primary option available, received criticism for its limited variety, consistent repetition, and perceived high cost. Many reviewers felt the quality and organization of the buffet could be improved, describing it as below expectations and lacking in value for money. The absence of a more flexible or a la carte menu was noted, leaving guests desiring more variety and choices during their stay.
Despite some negatives, the ambiance and the outdoor seating area were highlighted positively. The beer garden, in particular, offers a pleasant environment for enjoying a drink. The staff received mixed reviews, with the chef being described as welcoming, although other restaurant personnel were critiqued for their demeanor.
Overall, while the dinner experience may not meet all expectations, the availability of casual dining options and a comfortable setting provide some redeeming qualities for guests during their stay.
Rooms
Visitors to Best Western Amsterdam will find rooms that generally offer spaciousness, cleanliness, and comfort suitable for a short stay or layover. The rooms are consistently described as well-sized, with many featuring modern amenities like air conditioning, refrigerators, and safes. Some rooms are highlighted for their modern and clean design, offering a welcoming atmosphere. The helpful and friendly staff enhance the overall experience, ensuring the needs of guests are met efficiently.
Daily housekeeping service is provided, maintaining a standard of cleanliness throughout the rooms despite some isolated concerns about thoroughness. Rooms are equipped with basic facilities, including kettles and instant coffee, although some might find the lack of mini bars a minor inconvenience. Many rooms are praised for being quiet and well-insulated from external noise, adding to their comfort.
However, several reviews mention the beds being uncomfortably soft, affecting sleep quality for some guests. A few rooms lack air conditioning or suitable ventilation, which may lead to discomfort during warmer seasons. The location, while slightly distant from central Amsterdam, is compensated by good access to public transport, making it easy for guests to explore the city.
Overall, Best Western Amsterdam provides an accommodating and serviceable experience with rooms that offer good value for money, especially appreciated by those seeking straightforward and comfortable lodging.
Beds
The beds at the Best Western Amsterdam seem to be a polarizing topic among guests. Many reviewers praise the comfort of the beds, with terms like "extremely comfortable" and "super comfy" frequently mentioned, and some laud the spaciousness, especially for rooms that accommodate three or four people. Guests appreciate mattresses that offered comfort after long days exploring the city, with remarks about large, comfy beds being common.
However, a significant number of guests express dissatisfaction, particularly with the softness of the mattresses. The beds often described as "too soft" or "saggy," sometimes resulting in discomfort or even back pain. Some beds also appear smaller than expected, not adequately fitting the needs for larger groups or couples seeking more space.
There are occasional issues with the cleanliness and condition of some mattresses, like stained sheets or worn-out conditions, which detract from an otherwise comfortable experience for several visitors. Pillows also receive mixed feedback, with some guests finding them too high or thick.
Overall, while a proportion of guests find the beds to be satisfactory and even luxurious, others believe that improvements in the mattress quality and size are necessary to ensure a consistently comfortable stay.
Cleanliness
Best Western Amsterdam has garnered attention for its commendable cleanliness, paired with affordability and comfort. Guests frequently highlight the hotel's clean facilities and rooms, which contribute significantly to their overall satisfaction. Visitors appreciate the tidy environment upon arrival, with many finding the rooms spacious and comfortable, often complimenting the presentation and maintenance of the property.
While the regular maintenance of the rooms is generally emphasized, some guests note occasional lapses in cleaning services, such as unclean carpets or overlooked amenities. These minor concerns, however, seem to be overshadowed by the positive experiences reported by most guests. The helpful and friendly staff contribute to the warm atmosphere, ensuring that any issues are promptly addressed.
Further enhancing the convenience of the stay is the hotel’s proximity to transport links, making city exploration accessible. Facilities like bicycle rentals and vending machines also add to the comfort provided by the property.
In conclusion, the Best Western Amsterdam offers a clean, comfortable stay that meets guest expectations for price and quality, with its friendly staff and quiet location adding value to the experience. Despite small areas for improvement in cleaning consistency, the hotel remains a favorable choice for visitors seeking a reliable stay.
Staff
The reviews for the staff at Best Western Amsterdam are overwhelmingly positive, highlighting their friendliness, professionalism, and dedication to guest satisfaction. Guests consistently praise the staff as being friendly, helpful, and welcoming, ensuring a pleasant stay. The reception and front desk teams receive particular commendation for their efficiency, politeness, and warmth, with several guests mentioning specific staff members who went above and beyond to make them feel welcome. The staff is also noted for their strong communication skills, with many guests appreciating their fluency in English and their readiness to offer assistance or advice, particularly regarding public transportation. Despite a few isolated comments about less friendly interactions, the majority of reviews emphasize a consistently positive experience, underscoring the staff's role in providing excellent service and contributing to a great overall experience at the hotel.
Wi-Fi
The Wi-Fi experience at Best Western Amsterdam has garnered mixed feedback from its guests. On the positive side, when it works, the Wi-Fi is available throughout the hotel and can be fast if connections are properly established, allowing guests to access the internet easily and work without issue. There is an appreciation for the free internet access provided, especially for the price of the stay. However, guests have reported challenges with the Wi-Fi reliability, particularly during peak evening hours when many guests are using it. Some found the connection frustratingly slow or intermittent, with speeds sometimes too low for productive work or for basic activities like social media browsing and photo uploads. Guests reliant on VPN for work were disappointed, as the open Wi-Fi setup often didn’t support such connections. While some guests managed to navigate connecting successfully, others found it difficult to figure out the access process. Overall, while there is a positive element regarding availability and free access, improvements in consistency and speed are needed to enhance the overall guest experience.
Parking
Travelers visiting Best Western Amsterdam can expect convenient parking options, though it's essential to note that parking incurs an additional fee. The hotel's secure, gated parking provides peace of mind, with easy access directly on the premises. Many guests appreciate the ample space available, highlighting it as a practical choice for those driving into the city. The parking lot is conveniently situated within the hotel grounds and offers monitored security, a significant advantage noted by many reviewers.
Despite its practicality and safety, parking does come with a price tag of 25 euros per day, which some guests feel is steep, though relatively competitive for Amsterdam standards. The location is favorable for exploring the city center, as public transport like the tram is within reach, enabling easy city access without needing to move the car. Overall, while the cost for parking at Best Western Amsterdam might be higher than some travelers anticipate, the secure and accessible nature of the parking facilities remains a notable benefit for guests.
Family
Best Western Amsterdam offers a comfortable and practical stay for families traveling with children, with a variety of spacious room options, including quadruple and triple rooms. These rooms provide ample space, featuring up to four individual beds, making them ideal for families and groups. While the rooms are generally well-received for their size and comfort, some guests have noted minor issues, such as soft beds and occasional noise in the hallways during the evenings.
Located in a quiet residential area, the hotel is a convenient base for exploring the city, with easy access to public transportation and bike routes. This makes it a good choice for families who appreciate a peaceful retreat after a day of sightseeing. However, the distance from the city center may pose a challenge for those without transport, particularly families with young children.
The hotel’s breakfast buffet is highlighted as excellent, though some guests find it pricey, especially considering the additional cost for the evening buffet. With shops and restaurants within walking distance, families have alternative dining options outside the hotel. Despite a few drawbacks, such as room cleaning inconsistencies and limited menu options for children, many families find Best Western Amsterdam a satisfactory choice for a short stay in the city.
3 Star
Located in a convenient spot, the Best Western Amsterdam offers easy access to the city center with a nearby tram stop whisking guests away in just 15 minutes. Known for delivering the classic Best Western experience, this hotel presents clean, practical rooms, alongside efficient and professional service. Despite its basic facilities, such as the limited gym space and essential toiletries, it provides good value for money, especially considering the pricing trends in Amsterdam.
Most guests find it to be a great option for short stays, particularly highlighting the helpful and attentive staff who are always ready to guide visitors around the city. Although the hotel doesn’t sit in the heart of Amsterdam, its proximity to public transport and local attractions like the favorite restaurant Warung Barokah makes it a desired spot for those comfortable with a bit of travel.
While some reviews mention the room amenities as being basic for a three-star designation, they are noted as spacious and consistently maintained in terms of cleanliness. Pricing appears to be a hit or miss, with some guests finding it expensive compared to the offered facilities, while others feel the cost is justified given the Amsterdam context. All in all, Best Western Amsterdam strikes a balance between functionality and economy, tailored for travelers seeking reliability without extravagance.
Accessible
The Best Western Amsterdam offers a highly accessible experience for travelers, including those with disabilities. Its location is conveniently reached by public transport, with the metro and tram services providing direct and efficient routes to various parts of Amsterdam. The hotel is only a short 8-minute walk from public transport options, making it easy to reach from the airport with just one metro stop needed. While the hotel might be slightly out of the central area, it is situated in a peaceful neighborhood and remains well-connected to the city via tram, taking around 15 to 20 minutes. Facilities such as the lift, which meets Amsterdam's standards, provide additional accessibility. Moreover, guests appreciated the easy check-in and check-out process, alongside generally good accessibility and breakfast offerings.
No, Best Western Amsterdam doesn't have any pool.
No, a spa isn't available at Best Western Amsterdam.
No, Best Western Amsterdam doesn't allow dogs.
Yes, parking facilities are available at Best Western Amsterdam.