Di-Ann City Centre Hotel

Amsterdam 52.37338400, 4.88662800 , Raadhuisstraat 27 (Show on Map)
5.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Di-Ann City Centre Hotel in Amsterdam garners commendation primarily for its exceptional location. Strategically situated in the heart of the city, it provides guests easy access to key attractions such as Dam Square, the Anne Frank House and the Central Station. The surrounding area is vibrant, offering an array of cafes, restaurants, shops and picturesque canals, making it a prime choice for those looking to maximize their experience in Amsterdam without the necessity of transportation. Guests also speak highly of the beautiful views from balcony rooms and frequently appreciate the friendly and helpful staff that enhance their stay.

Guests suggest breakfast options nearby, including an excellent brasserie and a conveniently located bakery. The rooms present a cozy ambiance with comfortable beds and refreshing hot showers being notable positives. Despite these comforts, the rooms often fall short of expectations due to their small size, dated decor and cleanliness issues. Many guests report dusty surfaces, dirty bedding and maintenance issues such as broken fixtures and insufficient soundproofing.

The hotel's cleanliness receives consistent negative feedback. Many guests highlight unclean rooms, the presence of insects and unpleasant odors, indicating that sanitation standards are below acceptable levels. The narrow and steep stairs, along with a challenging entrance, pose additional difficulties, particularly for those with luggage or mobility concerns.

The staff, however, receives predominantly positive feedback. Guests describe staff members as friendly, welcoming and helpful, contributing positively to their overall experience. Notably, certain staff members such as Abdel and the receptionists receive specific commendations for their exceptional service.

The WiFi at the hotel delivers mixed results; while some guests find it functional, particularly in common areas, others report poor connectivity or the absence of WiFi in rooms, leading to frustration.

Positioned well for exploring Amsterdam's nightlife, the hotel offers an ideal spot for younger travelers or night owls, providing convenient access to bars, restaurants and clubs while maintaining a relatively calm environment.

Overall, the Di-Ann City Centre Hotel is praised for its prime location and cordial staff. However, potential guests should weigh these positives against the significant issues related to room size, cleanliness, maintenance and inconsistent WiFi connectivity.
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Romantic Hotel

Hotel near Nightlife Spots

Hotel for Adults Only

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Guest Reviews
5.4
Rated
Location
The Di-Ann City Centre Hotel in Amsterdam receives high praise for its exceptional location. Guests frequently highlight its central position, making it incredibly convenient for exploring the city. The hotel is within a short walking distance from key attractions like Dam Square, the Anne Frank House and the Central Station. The surrounding area is vibrant with numerous cafes, restaurants, shops and canals nearby, which allows visitors to easily soak in the city’s ambiance.

The convenience of being just minutes away from major tourist spots makes it a preferred choice for short city trips. Several guests also appreciated the beautiful views from the rooms, particularly those with balconies overlooking the canals. The location is often described as ideal, perfect and excellent for those looking to maximize their time in Amsterdam.

Overall, the hotel's strategic placement in the heart of the city earns it consistent commendations with many guests emphasizing that everything they needed was within easy reach without the necessity of transportation. The friendly and helpful staff further complements the hotel's prime location, making it a practical and attractive option for travelers.

Breakfast
The breakfast situation at Di-Ann City Centre Hotel has its positives. Guests have noted that there is a brasserie nearby where one can enjoy an excellent breakfast and a conveniently located bakery just down the street on the left offers additional breakfast options.

Rooms
Di-Ann City Centre Hotel, conveniently situated in a lively area, offers guests easy access to many attractions. Guests appreciated the fabulous views from the balconies and the cozy ambiance within select rooms. Many found the beds to be reasonably comfortable and the hot showers were a refreshing relief after a day of exploring Amsterdam.

However, the praise is tempered by several concerns. The consistent feedback highlights that the rooms are significantly smaller than portrayed in online photos, often described as tiny and cramped. Cleanliness remains a recurring issue with several guests reporting unclean rooms, dusty surfaces and the presence of insects. The dated nature of the decor and fixtures also stood out with many noting that the rooms could use a facelift to bring them up to modern standards.

The lack of essential amenities such as air conditioning and adequate storage options further detracted from the experience. Soundproofing was insufficient, leading to disturbances from outside noise. Maintenance issues such as leaking sinks, broken showerheads and malfunctioning windows were commonly reported.

The hotel's entrance and narrow, steep stairs posed difficulties, especially for those with substantial luggage or mobility issues. While a stay at Di-Ann City Centre Hotel might be bearable for very undemanding travelers, the overall feedback indicates a need for substantial improvements. The accommodations frequently fell short of expectations, suggesting this hotel may not be the best option for those seeking a comfortable and clean retreat in the heart of Amsterdam.

Beds
When it comes to the beds at Di-Ann City Centre Hotel, guest reviews offer a mix of experiences with a notable emphasis on comfort but significant concerns about cleanliness and maintenance. On the positive side, many guests found the beds to be extremely comfortable, cozy and conducive to a good night's sleep, often highlighting the amazing pillows and clean bedding. Some described their beds as very comfortable with particularly cozy mattresses.

However, there are recurring and serious issues that should be noted. Numerous reviews mention bedbugs with guests reporting bites and sightings throughout their stay. Dirty and stained bedding is another significant complaint with many guests encountering unclean sheets and even blood stains upon arrival. The condition of the beds themselves is frequently criticized; many are described as old, worn out and in need of replacement. In some cases, beds were reported broken with guests feeling the springs or complaining about a crooked or sagging mattress. Additionally, the arrangement of beds often prompted criticism, such as double beds actually being two singles pushed together or beds being too small and narrow for comfort.

Overall, while some guests appreciate the comfort of the beds at Di-Ann City Centre Hotel, the frequent issues of bedbugs, cleanliness and maintenance should not be overlooked for those considering a stay.

Cleanliness
The Di-Ann City Centre Hotel has received overwhelmingly negative feedback regarding its cleanliness, which has been a major concern for many guests. While there are occasional mentions of tidy rooms, clean towels and spotless bathrooms, these positive notes are scarce. The majority of reviews highlight a myriad of issues, including dusty surfaces, dirty bedding and unsanitary conditions, such as visible mold, stained linens and hair on bed sheets. The hygiene levels are generally poor across different areas of the hotel, including guest rooms, bathrooms and common spaces like hallways and staircases.

Guest experiences frequently describe encountering insects, bed bugs and unpleasant odors throughout the premises, including smells of mold, smoke and urine. Housekeeping appears inconsistent with numerous reports of rooms not being cleaned properly, dirty bathrooms and rubbish from previous guests being left behind. Several comments also mention outdated and worn-out facilities, broken fixtures and steep, dirty stairs.

Overall, the feedback suggests that the hotel's cleanliness is far below acceptable standards with many guests indicating disappointment and dissatisfaction with the sanitary conditions during their stay.

Staff
Reviews for the staff at Di-Ann City Centre Hotel paint a predominantly positive picture. Guests frequently describe the staff as friendly, welcoming, accommodating and helpful. Terms like "approachable," "attentive," and "kind" are often used to characterize interactions with hotel personnel. There are many commendations for the exceptional service provided by specific staff members, notably Abdel and the receptionists. The reception desk is highlighted as friendly, polite and professional with team members always available to assist.

However, not all feedback is glowing. A minority of guests found the staff to be unfriendly, unresponsive or even rude. Instances of poor handling of complaints and general unhelpfulness were noted by some. Despite these issues, the overall consensus leans towards a positive experience with numerous compliments reinforcing that the staff's demeanor significantly enhances the stay at the hotel.

Wi-Fi
The reviews for the WiFi at the Di-Ann City Centre Hotel present a mixed picture. On the positive side, some guests reported that the WiFi worked great and found it to be good with specific mentions of it working well downstairs and in certain areas such as the reception where additional amenities like a coffee/tea dispenser, towels and a hairdryer are available. However, many guests encountered significant issues with the WiFi, stating that it did not reach their rooms or specific spots within their rooms. Complaints included poor connectivity, restricted internet access, blocked VPNs and Google domain DNS and in some cases, the absence of WiFi altogether. Notably, several reviews highlighted that the WiFi on the second floor worked poorly or not at all, leading to frustration. Overall, while some guests had a satisfactory experience with the WiFi, many found it unreliable and inconsistent.

Nightlife
The Di-Ann City Centre Hotel is favorably situated for those eager to explore Amsterdam's vibrant nightlife. Its prime location places guests close to various bars, restaurants, clubs and shops, offering convenient access to the city's bustling scene. Notably, the hotel resides in a comparatively calmer area of Amsterdam, providing a balance between lively nightlife and restful sleep. However, be prepared for the occasional sound of trams. Ideal for younger travelers or anyone seeking a central spot to crash after a night out, guests can also enjoy an enjoyable bar experience right within the hotel premises.


No, Di-Ann City Centre Hotel doesn't have any pool.

No, a spa isn't available at Di-Ann City Centre Hotel.

No, Di-Ann City Centre Hotel doesn't allow dogs.

No, parking facilities aren't available at Di-Ann City Centre Hotel.

No, Di-Ann City Centre Hotel doesn't have a gym.

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