Holiday Inn Express Amsterdam - North Riverside by IHG
Amsterdam, Motorkade 152.384104,4.919524(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Holiday Inn Express Amsterdam - North Riverside by IHG, provides a well-rounded experience characterized by tranquility and convenient access to Amsterdam's city center. Nestled in a quiet and picturesque neighborhood on the north side, this hotel offers a peaceful retreat while remaining well-connected via nearby metro stations and a free ferry service to Amsterdam Central Station. Scenic views of the city and harbor enhance the location’s appeal.
The hotel’s rooms consistently receive accolades for their modern design, spaciousness, cleanliness and comfortable beds. Guests particularly appreciate the cozy atmosphere, bright interiors and functional amenities, though some note minor inconveniences like limited storage space and the absence of basic amenities such as refrigerators and safes. Overall, the rooms contribute positively to both short and extended stays.
Guests generally commend the hotel's cleanliness standards. The rooms and common areas are described as well-maintained and hygienic with daily housekeeping services ensuring fresh linens and towels. Minor criticisms occasionally arise about specific housekeeping oversights, but these are infrequent.
Breakfast at the hotel offers a diverse range of options, catering to various dietary needs with fresh pastries, fruits and savory dishes. Despite some logistical challenges with overcrowding during peak times, the variety and replenishment of food are well-received. Dinner experiences are mixed with certain dishes and the lively atmosphere featuring a DJ being highlights. However, the limited menu and occasional service issues suggest room for improvement.
The hotel staff is frequently praised for their friendliness, professionalism and willingness to assist with guest needs. Specific staff members receive notable mentions for their exceptional service, contributing greatly to a welcoming environment.
Guests also benefit from excellent Wi-Fi connectivity, making it easy to stay connected during their stay. Parking options, while varying in affordability, offer secure and convenient choices, although the cost can be perceived as high.
Families find the hotel accommodating with appropriate room configurations and nearby amenities like supermarkets enhancing convenience. Although the hotel lacks extensive recreational facilities, its family-friendly atmosphere and thoughtful services, such as airport transportation arrangements, are appreciated.
Overall, Holiday Inn Express Amsterdam - North Riverside upholds its three-star standards effectively, delivering a comfortable, clean and welcoming experience for travelers seeking both leisure and business accommodations.
Categories
Dog Friendly
Holiday Inn Express Amsterdam - North Riverside by IHG is tagged as pet friendly.
Free Wi-Fi
This Holiday Inn Express in Amsterdam provides free Wi-Fi, allowing guests to stay connected without extra charges. As part of the IHG group, it ensures a consistent level of service and connectivity.
Family
Business
Parking
Accessible
3 Star
Sustainability Journey
Room Types
Standard Queen Room - Free BreakfastThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Twin Room with Free BreakfastThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 2 beds.
Standard Queen Room with City View - Free BreakfastThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard Single Room with Free Breakfast - AccessibleThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Standard Room with Free BreakfastThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer.
Standard Queen Room with Single Sofa Bed - Free BreakfastThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.
Standard Twin Room with City View and Free BreakfastThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Standard Twin Room with Two Twin Beds and City View - Top FloorThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Standard Queen Room with City View - Top FloorThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Standard room with viewThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Holiday Inn Express Amsterdam - North Riverside offers a mix of serenity and easy access to Amsterdam's city center. Nestled in a quiet, picturesque neighborhood on the north side of the city, the location provides a tranquil alternative to the bustling downtown. The hotel's proximity to multiple transport links, including a short walk to the Noorderpark Metro and a free ferry service to Amsterdam Central Station, makes commuting convenient and pleasant. Nearby, guests can enjoy local shops, a large supermarket and various bars and restaurants by the water.
Despite not being centrally situated, the hotel is just a ferry ride away from the main attractions, allowing guests to escape the crowded areas while still staying connected to the heart of Amsterdam. The views from the hotel are often praised for their scenic appeal with some rooms overlooking the city and harbor.
While some may find the location a bit removed from the center, the efficient public transport options mitigate this inconvenience. The tranquility of the area, combined with easy access to the bustling city via ferry or metro, makes it an ideal base for exploring Amsterdam. The nearby markets and restaurants add to the convenience, ensuring everything guests need is within walking distance.
Overall, Holiday Inn Express Amsterdam - North Riverside is a suitable option for travelers seeking a peaceful yet accessible stay with modern amenities and clean, comfortable rooms.
Breakfast
At the 'Holiday Inn Express Amsterdam - North Riverside by IHG,' guests generally find the breakfast experience diverse yet not without its flaws. Many reviewers appreciate the wide variety of options available, including choices for vegans and gluten-free diets, making the spread feel inclusive. Fresh offerings are common, like pastries, croissants, fruits, yogurts and a variety of bread types, earning high marks from numerous visitors.
The breakfast is often described as hearty and very complete, featuring both sweet and savory dishes. Guests have highlighted the ample amounts of food and the continuous replenishment, ensuring that the buffet remains stocked. However, the quality of certain items, like pre-made scrambled eggs, occasionally receives criticism.
Despite the positive aspects, several logistical issues affect the overall experience. The breakfast area is frequently overcrowded, especially during peak times, leading to long lines and a chaotic atmosphere. Some find the seating arrangements and organization lacking, resulting in a hectic and sometimes frustrating start to the day.
While the breakfast generally meets the expectations for a mid-range hotel, there's room for improving the variety and quality of some items. Overall, the breakfast at this hotel tends to be a hit-or-miss affair with good potential if management addresses the crowding and quality concerns.
Dinner
Holiday Inn Express Amsterdam - North Riverside by IHG, offers a mixed dining experience with both highlights and areas for improvement according to guest reviews. Many guests enjoyed the tasty food and cocktails and some praised specific dishes like the caesar salad and the "meal of the day." The presence of a live DJ provided a relaxing and enjoyable atmosphere during dinner for some visitors.
However, the restaurant's limited and repetitive menu was a common criticism with some reviews finding the food to be average or overpriced for the quality offered. Service issues such as long wait times and occasional inconsistency in food preparation were also noted. Additionally, the lack of options, including no room service and the early closing of the bar, left some guests disappointed.
While the dining options in the hotel received mixed feedback, the friendly service and good views were appreciated by some. For those looking for greater variety, nearby supermarkets and local restaurants offer alternative dining choices. Overall, while there are positive aspects to the hotel's dining experience, there is room for improvement in menu variety and service efficiency to better meet guest expectations.
Rooms
At Holiday Inn Express Amsterdam - North Riverside, guests frequently praise the cleanliness and modernity of the rooms, highlighting their contemporary design and spacious layout. The rooms are described as bright, cozy and comfortable, often mentioned as being well-equipped and functional. Many guests appreciate the comfort of the beds and the excellent views, especially from the upper floors where the vistas of the city and river are spectacular.
Despite the positives, some reviews mention a lack of storage space and absence of basic amenities such as wardrobes, refrigerators or safes. There are occasional comments about cleanliness issues, such as dirty carpets or incomplete room servicing. The bathrooms, although generally modern and clean, sometimes have features that guests find inconvenient, like the shower design that can cause water to spill on the floor.
The air conditioning in the rooms receives mixed reviews with some guests finding it efficient, while others had difficulty adjusting the temperature. Noise levels are generally low, allowing for a quiet and restful stay. Overall, the rooms are seen as comfortable and clean, well-suited for both short and extended stays, though a few improvements in amenities and storage would enhance the guest experience.
Beds
Guests at the Holiday Inn Express Amsterdam - North Riverside by IHG, overwhelmingly appreciated the comfort of the beds during their stay. Many reviews consistently highlight the beds as being very comfortable with numerous mentions of them being clean, large and offering a choice of pillows. Guests described the beds as super comfy, firm yet cozy and excellent for a good night's sleep.
Several visitors noted the cleanliness and quality of the bedding with sheets and pillows also receiving positive remarks. The beds were frequently mentioned as one of the standout features of the rooms, contributing significantly to guests having a restful stay. Some guests pointed out the availability of king-size and queen-size beds, which were particularly remarked upon for their comfort.
However, a few reviews indicated some inconsistencies. Instances of mattresses being too soft or sagging were mentioned, along with a few comments on outdated or small beds. Pillows received mixed feedback; while some found them perfect, others described them as too big or uncomfortable.
Despite the minor issues mentioned by a handful of guests, the general consensus remains that the Holiday Inn Express Amsterdam - North Riverside provides a comfortable and cozy bed experience, contributing to a pleasant and restful stay.
Cleanliness
Holiday Inn Express Amsterdam - North Riverside by IHG, has garnered a positive reputation for its high standards of cleanliness and modern facilities. Guests consistently praised the hotel's clean and comfortable rooms, describing them as modern, spacious and spotlessly clean. The bathrooms, too, received commendation for their impeccable cleanliness.
Several reviews highlighted the hotel's overall maintenance, noting that the common areas and facilities were well-kept and tidy. Many guests appreciated the daily cleaning service, mentioning fresh towels and clean linens provided regularly. The hotel was often described as bright, expansive and very clean with a generally hygienic ambiance maintained throughout their stay.
However, there were some remarks about lapses in housekeeping with a few guests feeling that the rooms were not always cleaned thoroughly. Issues such as dusty carpet floors, stains and occasional housekeeping oversights like unclean furniture were pointed out. Despite these occasional complaints, the positive remarks overwhelmingly outweighed the negative ones.
Guests also appreciated the friendly and helpful staff, which contributed to the hotel's welcoming atmosphere. Overall, Holiday Inn Express Amsterdam - North Riverside seems to deliver a mostly reliable and clean experience, making it a favorable choice for travelers prioritizing cleanliness and comfort.
Staff
The reviews paint a picture of the staffing at 'Holiday Inn Express Amsterdam - North Riverside by IHG' as generally positive and supportive. Frequent mentions of helpful, friendly, accommodating and professional staff highlight the hotel's commitment to excellent service. Guests appreciated the friendliness and attentiveness of the reception and front desk teams, emphasizing their welcoming nature and willingness to assist with any inquiries or issues.
Housekeeping and bar staff also received praise for their courteous and efficient service, ensuring a comfortable and pleasant stay. Several staff members, such as Anna, Arafat and Michael, were specifically recognized for their exceptional assistance. Although there were occasional criticisms regarding unprofessionalism and unfriendliness from certain staff members, these instances appear to be the exception rather than the norm.
Overall, guests felt well-supported and welcomed by the hotel’s team, particularly appreciating the prompt and helpful responses in most situations. The staff’s proactive approach and cheerful demeanor contributed significantly to their positive experiences.
Wi-Fi
The Wi-Fi at Holiday Inn Express Amsterdam - North Riverside receives high praise from guests for its excellent performance and reliability. Multiple reviews highlight the service as free, fast and easy to access with a strong and stable connection throughout the hotel areas. Guests often describe the Wi-Fi as flawless, top-notch and amazing with no issues reported during their stay. It's noted to be exceptionally strong and functional, ensuring guests can easily connect and maintain good internet speed. Though a few reviews mention weak or slow connectivity at times, the general consensus is that the hotel's Wi-Fi service makes staying connected convenient and hassle-free.
Parking
Holiday Inn Express Amsterdam - North Riverside offers a range of parking options that blend convenience and affordability, catering to various needs. Guests appreciated the secure underground parking garage with spacious and bright slots, making it easy to park their cars. For those looking for economical choices, there is public parking nearby and free parking outside the hotel.
However, some pointed out that parking within the hotel premises carries a fee, typically around 20 to 25 euros per night, which some found a bit steep. There were instances of a small fee reduction for the hotel guests, yet overall, parking costs were mentioned as expensive or prohibitive. The hotel provides 115 parking spots, but these can sometimes be limited due to ongoing construction and high demand, so it might be advisable to book in advance.
Despite a few challenges like limited street access and occasional difficulty in securing a spot, the availability of both underground and nearby public parking offers flexibility. Guests noted the convenience of easy-to-find parking spaces and the proximity of parking facilities to the hotel, enhancing their overall experience.
Family
Holiday Inn Express Amsterdam - North Riverside is recognized for its cozy and welcoming atmosphere, making it a notable choice for family stays. The hotel offers family rooms and is praised for its comfortable accommodations that can house up to three people with family of up to four adults also being an option. Guests value its family-friendly attitude and the staff’s willingness to assist with recommendations for family activities. This makes it a safe and friendly place for families.
Additionally, supermarkets are conveniently close by for any necessities. While the hotel doesn’t feature extensive storage space or recreational areas such as a swimming pool and some rooms may feel small for larger families, many still find the accommodations adequate for a pleasant family trip. The location is generally well-suited for family outings.
Service includes thoughtful touches such as arranging transportation from Schiphol Airport, enhancing the overall convenience for family arrivals. Despite minor limitations, the general feedback highlights a positive experience with many families expressing their intent to return due to the overall value and family-centric services provided.
3 Star
Holiday Inn Express Amsterdam - North Riverside by IHG, consistently upholds the standards expected of a three-star establishment. Guest feedback highlights its modern, exceptionally clean environment, making it a good choice for families and business travelers seeking a comfortable, no-frills stay.
The hotel's facilities and services reflect typical three-star amenities with clean and stylish rooms, fresh and simple breakfast offerings and a welcoming atmosphere. Though opinions on the breakfast vary, many guests found it satisfactory for a three-star hotel. The hotel offers good value for money, especially when everything is in working order and guests appreciated the overall cleanliness and modern vibe.
Several reviews note that while the hotel is not extravagant, it meets the expectations for a three-star rating reliably, offering a solid stay with reasonable rates. The presence of Holiday Inn standards is evident, ensuring a consistent and comfortable experience. Additionally, the hotel is situated in a large residential neighborhood, providing a calm yet accessible location for visitors.
Guests frequently mention the helpfulness of the staff, particularly in instances where they provided convenience services such as luggage assistance, enhancing the overall experience. The view and location, along with the value for money, have also left a positive impression on many visitors, contributing to their willingness to return.
In summary, the Holiday Inn Express Amsterdam - North Riverside delivers on its promise of being a solid, well-maintained three-star hotel, ideal for short stays or business travel and worth considering for those who prioritize cleanliness, modernity and good value.
Business
Holiday Inn Express Amsterdam - North Riverside by IHG, is strategically designed to accommodate business travelers, offering a variety of business-friendly amenities and services. The hotel features a good parking garage and is conveniently located for those attending events or exhibitions in the nearby center, making it particularly suitable for short business trips.
Business travelers will appreciate the spacious meeting rooms and the number of breakaway workspaces available throughout the hotel. The business-like ambiance is complemented by additional facilities such as a business center and dedicated business catering and function rooms. Efficient and helpful staff enhance the overall experience, ensuring smooth business operations, though some guests experienced issues with invoices.
The rooms are described as spacious, clean and comfortable, although there is a noted lack of dedicated workspace within the rooms themselves. WiFi and multiple power outlets, including USB charging spots, are available, making it easy to work remotely. The hotel bar provides a pleasant atmosphere conducive to work without being overly noisy.
Despite its business-centric focus, the hotel manages to offer a quiet environment, which is beneficial for productivity. The hotel’s location offers convenient access to transportation and the city center, adding to its cost-benefit appeal compared to centrally located hotels.
However, there is room for improvement, especially in the breakfast area's logistics. Nevertheless, the hotel's various business services and amenities make it an ideal choice for solo business travelers and small teams needing a comfortable and efficient stay in Amsterdam North.
Accessible
Holiday Inn Express Amsterdam - North Riverside provides a welcoming and accessible environment for guests with disabilities. The hotel boasts good access to lifts and elevators with accommodating staff who are both friendly and helpful. The hotel is easily reachable by public transport and is located close to a ferry that connects to Centraal Station, aiding in smooth travel experiences.
Guests have appreciated the accessible location and amenities specifically designed for disabled guests. Features include accessible rooms, washrooms and shower areas, which ensure a comfortable stay. The presence of intuitive accessibility features and easily navigable public areas, such as accessible stairs and adequate pathways, are also praised.
While the hotel is not in the heart of the city, it remains accessible via the highway or a short drive and offers public parking on the street nearby. Some found the location slightly remote, but the easy walk to the ferry and metro compensated for this minor inconvenience.
There are a few areas that may require attention, such as the availability of extra beds or adapters, which are not provided and some guests noted the occasional lack of attendants. Nonetheless, the overall accessibility and the seamless amenities make it a suitable choice for guests with disabilities.
Dog Friendly
The Holiday Inn Express Amsterdam - North Riverside is recognized for its pet-friendly policies but does have some mixed feedback from guest reviews. Guests have highlighted that the hotel offers a dog package for €25, which typically includes a bowl, bed and a bag of treats for their furry friends. However, some reviews have mentioned that the dog supplies were either never delivered or the provided bed was not clean.
Alexis, a staff member, was frequently praised for their friendliness towards guests and their pets, which speaks to the hospitable environment of the hotel. The presence of other dogs and a little garden onsite was appreciated, particularly by guests with dogs who enjoyed the outdoor space.
Despite these positive points, some guests found the additional mandatory pet fee and extra charges for dogs to be problematic with a few suggesting that the services provided were not quite up to par with the fees. There's also a noted nuisance of sharing breakfast with dogs, as well as disturbances from dog barking in adjacent rooms.
In summary, while the hotel makes efforts to be dog-friendly and offers certain amenities for pets, there appears to be room for improvement in the consistency of services provided and in managing the communal spaces to ensure a pleasant experience for all guests.
FAQ
No, Holiday Inn Express Amsterdam - North Riverside by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Amsterdam - North Riverside by IHG.
Yes, Holiday Inn Express Amsterdam - North Riverside by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Amsterdam - North Riverside by IHG.
No, Holiday Inn Express Amsterdam - North Riverside by IHG doesn't have a gym.
