Leonardo Hotel Amsterdam City Center
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Summary of reviewsThe Leonardo Hotel Amsterdam City Center is highly praised for its excellent location, which is both central and tranquil. The hotel is conveniently situated near major attractions like Vondelpark, Museum Quarter and Leidseplein, providing easy access to public transport links, including direct connections to the airport. Guests appreciate this strategic position, which allows them to explore cultural and leisure activities with ease and they find the peaceful neighborhood to be both beautiful and safe.
The breakfast experience has received mixed feedback. While many visitors find the breakfast delightful, varied and a great start to the day with highlights such as a pancake machine and a good selection of hot and cold foods, others feel that the offering falls short. Some guests noted limited vegan options, a narrow and overcrowded breakfast area and a price they felt did not match the quality.
Guest opinions on the rooms are varied. Many appreciate the rooms for their cleanliness, comfort and modern amenities like air conditioning, minibars and large beds. However, some reviews cite the rooms as being small, cramped and in need of better cleanliness and maintenance. Issues such as outdated furnishings, poor soundproofing and delayed room readiness have been noted.
The hotel's cleanliness generally meets guests' expectations with many praising the clean and quiet environment. Daily servicing of rooms and friendly housekeeping staff are commonly highlighted. However, there have been reports of inconsistent housekeeping, dirty floors, dusty surfaces and poorly cleaned bathrooms, indicating a need for improved cleaning protocols.
Staff at Leonardo Hotel Amsterdam City Center are frequently described as friendly, professional and accommodating. The front desk team is often mentioned for their kindness and efficiency, significantly contributing to guest satisfaction and leaving a positive impression on visitors despite some instances of less satisfactory interactions.
The hotel's free wifi is well-received, described as strong, reliable and adequate for general use, though some guests experienced occasional slow or unreliable connections.
Parking poses a challenge for guests due to limited availability and high costs with daily rates sometimes exceeding 60 euros. Despite limited options, some guests find the parking arrangements, including valet service, to be safe and efficient, though expensive.
The hotel is recommended for families, offering a range of family-friendly accommodations and a great location for short family trips. Although room sizes and bed comfort may not be ideal for extended stays with older children, the overall standard of family accommodations is praised.
The Leonardo Hotel strikes a balance between being near the lively nightlife of Leidseplein and maintaining a peaceful atmosphere, making it suitable for guests who want easy access to bars and restaurants without compromising on tranquility. Light sleepers, however, might want to consider earplugs.
Beds are generally found to be comfortable, but experiences differ with some guests finding them too soft or worn out and issues with the functionality of fold-out beds are occasionally reported. The reception staff’s efforts to address these concerns are appreciated.
While some guests question the hotel's four-star rating due to inconsistencies and perceived outdated facilities, the majority find its location, friendly staff and overall comfort to be standout features. Improvements in breakfast variety, room maintenance and cleaning consistency could further elevate the guest experience at the Leonardo Hotel Amsterdam City Center.
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The breakfast experience has received mixed feedback. While many visitors find the breakfast delightful, varied and a great start to the day with highlights such as a pancake machine and a good selection of hot and cold foods, others feel that the offering falls short. Some guests noted limited vegan options, a narrow and overcrowded breakfast area and a price they felt did not match the quality.
Guest opinions on the rooms are varied. Many appreciate the rooms for their cleanliness, comfort and modern amenities like air conditioning, minibars and large beds. However, some reviews cite the rooms as being small, cramped and in need of better cleanliness and maintenance. Issues such as outdated furnishings, poor soundproofing and delayed room readiness have been noted.
The hotel's cleanliness generally meets guests' expectations with many praising the clean and quiet environment. Daily servicing of rooms and friendly housekeeping staff are commonly highlighted. However, there have been reports of inconsistent housekeeping, dirty floors, dusty surfaces and poorly cleaned bathrooms, indicating a need for improved cleaning protocols.
Staff at Leonardo Hotel Amsterdam City Center are frequently described as friendly, professional and accommodating. The front desk team is often mentioned for their kindness and efficiency, significantly contributing to guest satisfaction and leaving a positive impression on visitors despite some instances of less satisfactory interactions.
The hotel's free wifi is well-received, described as strong, reliable and adequate for general use, though some guests experienced occasional slow or unreliable connections.
Parking poses a challenge for guests due to limited availability and high costs with daily rates sometimes exceeding 60 euros. Despite limited options, some guests find the parking arrangements, including valet service, to be safe and efficient, though expensive.
The hotel is recommended for families, offering a range of family-friendly accommodations and a great location for short family trips. Although room sizes and bed comfort may not be ideal for extended stays with older children, the overall standard of family accommodations is praised.
The Leonardo Hotel strikes a balance between being near the lively nightlife of Leidseplein and maintaining a peaceful atmosphere, making it suitable for guests who want easy access to bars and restaurants without compromising on tranquility. Light sleepers, however, might want to consider earplugs.
Beds are generally found to be comfortable, but experiences differ with some guests finding them too soft or worn out and issues with the functionality of fold-out beds are occasionally reported. The reception staff’s efforts to address these concerns are appreciated.
While some guests question the hotel's four-star rating due to inconsistencies and perceived outdated facilities, the majority find its location, friendly staff and overall comfort to be standout features. Improvements in breakfast variety, room maintenance and cleaning consistency could further elevate the guest experience at the Leonardo Hotel Amsterdam City Center.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
4-Star Hotel
Guest Reviews
The location of the Leonardo Hotel Amsterdam City Center receives persistent praise in guest reviews with a consensus highlighting its excellence. Centrally situated, the hotel provides convenient access to public transportation, including trams and buses, making it easy to explore the entire city, including a straightforward connection to the airport. The proximity to major attractions like Vondelpark, Museum Quarter and Leidseplein is a recurring theme with many guests appreciating its strategic position for both cultural and leisure activities.
Visitors laud the peaceful, quiet neighborhood that combines the advantage of being close to bustling areas while offering a tranquil retreat away from the noise. The hotel’s location on a quiet street ensures restful nights even though it is near popular spots and amenities such as restaurants, bars and supermarkets. Several reviews highlight the area's beauty and safety, augmenting the overall appeal.
With major tourist attractions within walking distance, the Leonardo Hotel Amsterdam City Center is described as ideal for exploring the city's landmarks, museums, shopping streets and nightlife without the need for extensive commuting. The seamless blend of centrality and serenity makes this hotel a preferred choice for tourists looking to fully immerse themselves in Amsterdam's vibrant yet charming ambiance.
The breakfast experience at Leonardo Hotel Amsterdam City Center receives a mixed bag of reviews from guests. Many appreciated the breakfast, describing it as amazing, delightful and very good with a varied and complete spread. The breakfast buffet has been noted for offering plenty of options and tasty fresh food, including a specialized pancake machine, which was a highlight for some. The decent range of hot and cold foods, rich coffee and a selection that included eggs, bacon, cereals and toast garnered positive mentions.
However, there are critiques of the breakfast as well. Some guests found the offerings limited and not extensive enough with the selection failing to cater adequately to vegan eaters and lacking in local specialties like Dutch treats and fresh pastries. The breakfast area itself is described as narrow and sometimes overcrowded, causing delays in replenishment of items. Complaints were also voiced about the high price not matching the quality received with some guests experiencing issues like unavailable utensils and scarcity of items such as fresh fruit and toast.
Overall, while many commend the breakfast for its completeness and taste, citing it as a great start to the day, consistency appears to be an issue, making it somewhat average or sufficient for others. The breakfast quality, quantity and service appear to fluctuate, influencing diverse opinions among the hotel's guests.
Many reviews of the Leonardo Hotel Amsterdam City Center highlight a mix of positive and negative experiences regarding the rooms. The rooms are described as generally clean and comfortable with some guests pointing out that the decor is both beautiful and cozy. Many visitors appreciated the amenities provided, such as air conditioning, minibars, tea and coffee facilities and large comfortable beds. Rooms are described as modern with spacious bathrooms in certain reviews and overall, clean rooms are often mentioned.
However, a significant number of guests mentioned the small and cramped nature of the rooms. Complaints about the limited space in the rooms and bathrooms are prevalent with some guests noting a lack of storage space and poor soundproofing. Several reviews highlighted issues with cleanliness, insufficient lighting and outdated furnishings. Specific problems included broken safes, clogged showers and a persistent smell of sewage or mold in some rooms.
Some guests had issues with room readiness upon arrival, reporting delays and sometimes being offered rooms that were not properly cleaned. There were also mentions of rooms in the basement being particularly dark and unappealing. Despite these issues, for short stays, many found the rooms adequate, especially given the hotel's good location and accessibility to the city's attractions.
The reviews for the beds at Leonardo Hotel Amsterdam City Center highlight a generally positive experience with some exceptions. Many guests found the beds to be comfortable, cozy and well-sized with terms like "comfortable beds," "comfortable large bed," and "very comfortable bed" appearing frequently. There were multiple mentions of nice bedding, clean linens and tidy rooms, enhancing the overall comfort of the stay.
However, some disparities exist. While many guests appreciated the softness of the beds, others found them too soft or worn out, leading to discomfort. The mattresses were described as "too soft" or "worn out" in a few instances and some guests noted issues with fold-out or additional beds, which were described as uncomfortable or poorly maintained. In particular, children’s beds and sofa beds received some negative feedback.
Additionally, some reviewers mentioned issues related to the placement and functionality of the beds, such as bed-sharing arrangements and fold-out beds being less than ideal.
Despite these issues, the reception staff received praise for their friendly service and efforts to compensate for some of the inconveniences experienced by guests, such as providing free breakfast or gifts for mix-ups with bed arrangements.
In summary, while the majority found the beds at Leonardo Hotel Amsterdam City Center to be comfortable and conducive to a good night's sleep, there were a few detractors who experienced issues with bed quality and room arrangements. Overall, the hotel appears to prioritize the comfort of its guests but may need to address some inconsistencies to ensure a uniformly pleasant experience.
Leonardo Hotel Amsterdam City Center offers a generally clean and quiet environment with many guests appreciating the tidiness of the rooms and facilities. Positive remarks often highlight the cleanliness of the rooms and the bathrooms and there are mentions of clean towels and rooms being serviced daily. Several guests also noted the helpfulness of the cleaning staff and their friendly demeanor. The hotel's cleanliness is positively reviewed in many instances, suggesting that the basic level of hygiene meets expectations.
However, the hotel's cleanliness standards have been inconsistent. Some guests found their rooms not properly cleaned upon arrival and noticed issues such as dirty floors, dusty surfaces and unclean bathrooms. There were also specific complaints about mold in bathrooms, an unpleasant smell from drains, musty towels and some outdated and shabby room interiors. Inconsistent room cleaning services, dust under beds and signs of wear and tear in bathrooms were noted, as well as a need for renovation of common areas.
Guests also reported that housekeeping services could be more thorough with neglected cleaning tasks such as vacuuming not always performed. The presence of old carpets, dirty windows and other residual dirt in rooms suggests room for improvement in terms of cleanliness.
In summary, while the Leonardo Hotel Amsterdam City Center maintains a clean and comfortable atmosphere for many guests, the variability in housekeeping and occasional neglect in cleaning services have been points of concern for others. A heightened focus on the thoroughness and consistency of cleaning protocols could enhance the overall guest experience.
The staff at Leonardo Hotel Amsterdam City Center receive consistent praise for their friendliness and helpfulness. Guests frequently describe the staff as very friendly, accommodating and professional, providing excellent service from check-in to check-out. The front desk team is highlighted for their informative and welcoming nature, often going above and beyond to ensure a comfortable stay. Several reviews note staff members' kindness, attentiveness and efficiency with some mentioning specific instances where staff made special efforts to address guests' needs or provide thoughtful gestures.
Despite overwhelmingly positive feedback, there are occasional mentions of less satisfactory experiences with certain staff members, including instances of unfriendliness or unhelpfulness. However, the majority of reviews emphasize the staff’s competence and willingness to assist, contributing significantly to the guests' overall satisfaction. The positive atmosphere created by the friendly and professional team leaves a lasting impression, making the hotel a pleasant choice for travelers.
Guests at Leonardo Hotel Amsterdam City Center have largely positive feedback about the wifi service. The wifi is frequently described as strong, reliable and freely available, providing decent speeds for general use. While some guests did mention instances of slow or unreliable connections, the overall consensus is that the wifi service meets expectations. With adjectives like fast, very good and adequate popping up in reviews, it is clear that most visitors find the wifi satisfactory for their needs.
When planning a stay at the Leonardo Hotel Amsterdam City Center, guests should be aware that parking could be a challenge and could add significantly to their travel costs. While the hotel does offer parking, some travelers have described it as limited and not adequately communicated. Available parking options tend to be quite expensive with some guests mentioning daily rates as high as 60 euros or more. The parking is generally in an underground garage which some described as safe but still on the pricier side. There are also mentions of a valet parking service, noted for its efficiency and friendliness, but this convenience comes with a daily fee of around 35 euros. For those opting to park near the hotel, guests should be prepared for hefty prices and availability can be limited. Negative experiences were noted regarding the lack of clear parking information and higher-than-expected charges. Despite these drawbacks, it seems that some guests were able to find parking close to the hotel with a few praising a private parking service as clear and well managed. However, overall, parking in the area and at the hotel is generally pricey and should be carefully considered when planning a visit.
The Leonardo Hotel Amsterdam City Center receives commendable feedback for being a suitable option for families. Guests note that the hotel offers a range of family-friendly accommodations, including rooms with comfortable sofa beds for children, triple rooms and even accessible rooms. The atmosphere is described as wonderful and the hotel provides amenities that cater to family needs, such as a functioning room service and good breakfast options. Several reviews emphasize the hotel's great location, ideal for a short trip with family and friends. A 4-person room was highlighted as clean and spacious enough for a family with 2 children to stay comfortably for one night. While some guests mentioned that the rooms might not be very suitable for extended family stays or for families with older children due to the bed softness and room sizes, the overall consensus is that the hotel manages to offer a high standard of family accommodation, making it a strong recommendation for family trips.
Leonardo Hotel Amsterdam City Center is located in a bustling area yet manages to maintain a serene and peaceful ambiance. Despite being close to the vibrant nightlife scene, the neighborhood remains quiet and restful, allowing for a good night’s sleep. Guests appreciate the proximity to numerous bars and restaurants, providing ample options for entertainment and dining without having to venture far. The hotel's location strikes a perfect balance, offering easy access to the lively Leidseplein nightlife and nearby theaters, while still being just a short walk from the city center and its attractions. The quiet streets around the hotel contribute to a calm atmosphere, making it an ideal spot for those looking to explore Amsterdam's nightlife without sacrificing tranquility. However, some mention the potential for noise due to the location in a busy nightlife city, suggesting the use of earplugs for light sleepers. Overall, the hotel’s advantageous location and its blend of peacefulness with vibrant local nightlife make it a highly favorable choice for visitors.
Leonardo Hotel Amsterdam City Center has garnered mixed feedback regarding its four-star status. Many guests were surprised and questioned the hotel's four-star rating, finding inconsistencies with the standards expected of such a rating. Descriptions of worn-out, small and dirty rooms were common with amenities perceived as lacking for a four-star establishment. The triple rooms, in particular, were deemed too small by several visitors.
Despite these concerns, the hotel does have redeeming qualities. Its location stands out as a strong point and the staff are frequently described as very helpful and friendly. For some, the hotel's accommodations and amenities suffice, especially when considering the price, which several guests found to offer good value for money.
Overall, while the hotel falls short of typical four-star expectations in many areas, particularly in room quality and amenities, it still manages to provide a satisfactory experience for some travelers, particularly those prioritizing location and service.
Leonardo Hotel Amsterdam City Center boasts a strategic location, making it a convenient choice for business travelers. The hotel offers a quiet and comfortable atmosphere, ideal for those on work trips. Guests have highlighted the efficiency of the hotel for business purposes, although the business amenities themselves appear to be limited. The establishment is more geared towards tourists and families with some rooms not meeting the expectations of a typical business hotel. Despite this, it provides good options for wellness and a pleasant overall experience, making it recommended for short stays and business trips alike.
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Location
Visitors laud the peaceful, quiet neighborhood that combines the advantage of being close to bustling areas while offering a tranquil retreat away from the noise. The hotel’s location on a quiet street ensures restful nights even though it is near popular spots and amenities such as restaurants, bars and supermarkets. Several reviews highlight the area's beauty and safety, augmenting the overall appeal.
With major tourist attractions within walking distance, the Leonardo Hotel Amsterdam City Center is described as ideal for exploring the city's landmarks, museums, shopping streets and nightlife without the need for extensive commuting. The seamless blend of centrality and serenity makes this hotel a preferred choice for tourists looking to fully immerse themselves in Amsterdam's vibrant yet charming ambiance.
Breakfast
However, there are critiques of the breakfast as well. Some guests found the offerings limited and not extensive enough with the selection failing to cater adequately to vegan eaters and lacking in local specialties like Dutch treats and fresh pastries. The breakfast area itself is described as narrow and sometimes overcrowded, causing delays in replenishment of items. Complaints were also voiced about the high price not matching the quality received with some guests experiencing issues like unavailable utensils and scarcity of items such as fresh fruit and toast.
Overall, while many commend the breakfast for its completeness and taste, citing it as a great start to the day, consistency appears to be an issue, making it somewhat average or sufficient for others. The breakfast quality, quantity and service appear to fluctuate, influencing diverse opinions among the hotel's guests.
Rooms
However, a significant number of guests mentioned the small and cramped nature of the rooms. Complaints about the limited space in the rooms and bathrooms are prevalent with some guests noting a lack of storage space and poor soundproofing. Several reviews highlighted issues with cleanliness, insufficient lighting and outdated furnishings. Specific problems included broken safes, clogged showers and a persistent smell of sewage or mold in some rooms.
Some guests had issues with room readiness upon arrival, reporting delays and sometimes being offered rooms that were not properly cleaned. There were also mentions of rooms in the basement being particularly dark and unappealing. Despite these issues, for short stays, many found the rooms adequate, especially given the hotel's good location and accessibility to the city's attractions.
Beds
However, some disparities exist. While many guests appreciated the softness of the beds, others found them too soft or worn out, leading to discomfort. The mattresses were described as "too soft" or "worn out" in a few instances and some guests noted issues with fold-out or additional beds, which were described as uncomfortable or poorly maintained. In particular, children’s beds and sofa beds received some negative feedback.
Additionally, some reviewers mentioned issues related to the placement and functionality of the beds, such as bed-sharing arrangements and fold-out beds being less than ideal.
Despite these issues, the reception staff received praise for their friendly service and efforts to compensate for some of the inconveniences experienced by guests, such as providing free breakfast or gifts for mix-ups with bed arrangements.
In summary, while the majority found the beds at Leonardo Hotel Amsterdam City Center to be comfortable and conducive to a good night's sleep, there were a few detractors who experienced issues with bed quality and room arrangements. Overall, the hotel appears to prioritize the comfort of its guests but may need to address some inconsistencies to ensure a uniformly pleasant experience.
Cleanliness
However, the hotel's cleanliness standards have been inconsistent. Some guests found their rooms not properly cleaned upon arrival and noticed issues such as dirty floors, dusty surfaces and unclean bathrooms. There were also specific complaints about mold in bathrooms, an unpleasant smell from drains, musty towels and some outdated and shabby room interiors. Inconsistent room cleaning services, dust under beds and signs of wear and tear in bathrooms were noted, as well as a need for renovation of common areas.
Guests also reported that housekeeping services could be more thorough with neglected cleaning tasks such as vacuuming not always performed. The presence of old carpets, dirty windows and other residual dirt in rooms suggests room for improvement in terms of cleanliness.
In summary, while the Leonardo Hotel Amsterdam City Center maintains a clean and comfortable atmosphere for many guests, the variability in housekeeping and occasional neglect in cleaning services have been points of concern for others. A heightened focus on the thoroughness and consistency of cleaning protocols could enhance the overall guest experience.
Staff
Despite overwhelmingly positive feedback, there are occasional mentions of less satisfactory experiences with certain staff members, including instances of unfriendliness or unhelpfulness. However, the majority of reviews emphasize the staff’s competence and willingness to assist, contributing significantly to the guests' overall satisfaction. The positive atmosphere created by the friendly and professional team leaves a lasting impression, making the hotel a pleasant choice for travelers.
Wi-Fi
Parking
Family
Nightlife
4 Star
Despite these concerns, the hotel does have redeeming qualities. Its location stands out as a strong point and the staff are frequently described as very helpful and friendly. For some, the hotel's accommodations and amenities suffice, especially when considering the price, which several guests found to offer good value for money.
Overall, while the hotel falls short of typical four-star expectations in many areas, particularly in room quality and amenities, it still manages to provide a satisfactory experience for some travelers, particularly those prioritizing location and service.
Business
No, Leonardo Hotel Amsterdam City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Amsterdam City Center.
No, Leonardo Hotel Amsterdam City Center doesn't allow dogs.
No, parking facilities aren't available at Leonardo Hotel Amsterdam City Center.
No, Leonardo Hotel Amsterdam City Center doesn't have a gym.
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