Amsterdam, Prins Hendrikkade 1252.378926,4.895554(Show on Map)
7.7
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Multatuli Hotel in Amsterdam receives positive remarks for its prime location, conveniently situated directly opposite Amsterdam Centraal Station. This position facilitates easy transfers from the airport and effortless exploration of the city's landmarks, shops and restaurants. Guests frequently highlight the ease of walking to various attractions, making the hotel an excellent base for sightseeing.
The breakfast offering at the hotel also garners high praise for its variety and quality. Guests appreciate the extensive selection of sweet and savory items, fresh baked goods and classic Dutch choices such as bacon and eggs. The friendly and accommodating breakfast staff contribute to a pleasant start to the day. Although there are minor shortcomings like limited variety and occasional issues with hot food, the breakfast is generally considered very good and excellent for its price.
Reviews of the rooms present a mixed experience. On the positive side, guests commend the cleanliness, spaciousness of some accommodations and amenities like heating and coffee machines. Newly renovated rooms and comfortable beds are also noted. However, some guests reported issues such as small room sizes, inadequate lighting, noise due to thin walls and outdated furnishings. Problems like inadequate air conditioning, faulty bathroom amenities and poor ventilation were also mentioned. Despite these concerns, the central location and helpful front desk staff are appreciated.
Cleanliness is another mixed aspect. While many guests find their rooms clean and cozy with efficient daily cleaning services, others point out issues like dirty bathrooms, outdated and soiled rooms and hygiene problems in common areas. Despite these discrepancies, the friendly staff and central location contribute positively to the overall perception.
The staff at Multatuli Hotel consistently receive high praise for their friendliness and helpfulness. Guests highlight the welcoming and accommodating nature of the team, which enhances the guest experience through their positive attitudes and diligent service. Although a few instances of unprofessional behavior were mentioned, the general consensus is that the staff contribute significantly to a comfortable and welcoming stay.
The hotel's Wi-Fi receives criticism for being unreliable with many guests experiencing weak, slow or non-functional internet connections. Consistent connectivity appears to be a notable issue.
Families visiting the hotel have mixed experiences. Positive aspects include a family-friendly atmosphere, easy check-in/out processes and the availability of cribs. However, some rooms are considered too small and noise from the neighborhood can be disruptive. Families appreciate the convenient location but may find the hotel less suitable for a quiet stay.
The hotel’s location is ideal for nightlife enthusiasts, offering easy access to Amsterdam's vibrant bar scene and various evening attractions. However, noise from traffic and street activities can be a disturbance and the smell of marijuana from other rooms has been noted by some guests.
The beds at Multatuli Hotel receive mixed reviews. While many guests find them comfortable and clean, others mention issues like uncomfortable pillows, small bed sizes and worn-out mattresses.
As a three-star establishment, Multatuli Hotel delivers a solid experience consistent with its rating. Guests appreciate the good service, reasonable pricing and multilingual staff. Although the hotel shows signs of aging and some facilities are dated, the prime location and decent amenities make it a reliable choice for travelers. Overall, Multatuli Hotel offers basic yet satisfactory accommodations, aligning well with its three-star designation.
Categories
Family
Nightlife
3 Star
Room Types
Double RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Triple RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Single RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Quadruple RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Twin RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Family RoomAir-conditioned room with cable TV, minibar and a tea/coffee maker.
Single Room Souterrain (Bedsize 120 cm) Shared ToiletFeaturing free toiletries, this double room includes a private shower and a sink. The double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels. The unit has 1 bed. The unit is in the basement and no lift access.
Please note that the Double Room with Shared Toilet is a three-quarter bed, size is 120 cm, and the room is in the Souterrain/ basement -01.
Guest Reviews
7.7
Good
Review Summaries
Location
Multatuli Hotel in Amsterdam consistently enjoys high praise for its prime location. Situated directly opposite Amsterdam Centraal Station, it offers unparalleled convenience for travelers. The proximity to the train station simplifies airport transfers and city explorations, making it an ideal base for sightseeing. Guests appreciate that landmarks, shops, restaurants and public transport are all within easy walking distance. Exploring Amsterdam's vibrant city center, from the historic canals to cultural attractions, is effortless. Visitors highlight the ease with which they can walk to everything they had planned. Overall, the hotel's central location is frequently cited as a standout feature that greatly enhances the Amsterdam experience.
Breakfast
The breakfast at Multatuli Hotel generally receives high praise from guests for its variety and quality. Many reviews highlight the breakfast as delicious, substantial and a great start to the day. Guests appreciate the range of food options, including both sweet and savory items, fresh baked bread, croissants and classic Dutch choices such as bacon and eggs. The convenience of a breakfast buffet is often mentioned with guests noting it to be well-stocked and satisfying.
While the majority of reviews are positive, a few guests noted areas for improvement, such as limited variety and occasional issues with the temperature of hot items. Some mentioned the need for more diverse options and better quality products. Despite these minor shortcomings, the breakfast is frequently described as very good and excellent considering the price and overall value.
Service during breakfast also receives commendations with staff often noted as friendly and accommodating. The flexibility shown by the staff in adjusting breakfast times for early departures is appreciated by those with tight schedules. The breakfast room itself is sometimes mentioned as cramped, but this does not seem to detract significantly from the overall positive experience.
In summary, the breakfast at Multatuli Hotel is well-regarded for its extensive selection, quality and the value it provides, making it a notable feature of the guest experience.
Rooms
The 'Multatuli Hotel' offers a mixed experience when it comes to its rooms. Many guests appreciated the cleanliness of the rooms, the spaciousness of some accommodations and the convenience of amenities such as heating and coffee machines. Newly renovated rooms and clean, comfortable beds were highlights for some visitors. The hotel’s location also garnered praise, being central and near various attractions with friendly and helpful front desk staff enhancing the stay.
However, there are multiple areas where the hotel falls short. The most common issues include the small size of the rooms with many guests finding them cramped and lacking adequate lighting. Noise was another recurring concern, as thin walls and insufficient insulation often disrupted sleep. Several rooms appeared outdated and in need of renovation with worn-out furnishings and fixtures. Problems such as inadequate air conditioning, faulty bathroom amenities and poor ventilation were also reported.
Accessibility was another concern, as the property features narrow, steep stairs without handrails, making it challenging to navigate, especially with luggage. Additionally, some rooms had issues with cleanliness, dampness and an overall musty smell, particularly those located in the basement.
Overall, the 'Multatuli Hotel' offers basic accommodation that may suffice for short stays, but it could benefit significantly from refurbishments and better maintenance to improve guest experience.
Beds
When it comes to the bedding at Multatuli Hotel, guests have mixed feelings. On the bright side, many guests found the beds to be comfortable with several describing them as very comfortable or even super comfy. Cleanliness of the beds was positively noted by some reviewers as well. However, the comfort of the mattresses and pillows varied significantly. Numerous guests mentioned that the pillows were either too high, too hard or lumpy with a few describing the mattresses as too soft or uncomfortable.
The size of the beds often came under scrutiny with many reviews mentioning that the beds were too small for their liking. Issues with bed cleanliness were also raised, such as dirty bed sheets and blankets. Additionally, some guests experienced issues with the beds being worn out, sinking in the middle or even broken.
Overall, while some guests were satisfied with the comfort of their beds and rooms, others felt improvements were necessary in terms of bed size, mattress firmness and bedding quality.
Cleanliness
Multatuli Hotel in Amsterdam is a mixed bag when it comes to cleanliness. Many guests appreciated the hotel's cleanliness, noting that rooms were generally very clean, comfortable and tidy. Positive highlights include clean and cozy rooms, daily cleaning services and clean towels. Numerous reviews praised the hotel for being spotless or very clean, creating a welcoming and comfortable environment for visitors.
However, there are significant concerns raised by other guests. Some reported issues such as dirty bathrooms with moldy walls and dirty floor grates, outdated and soiled rooms and unclean windows. Several guests mentioned that rooms were not cleaned daily with instances of visible filth, dust and hair left in the rooms. Carpets and curtains in particular seemed to suffer from neglect and some rooms had unpleasant odors.
Bathrooms frequently came under criticism with reports of dirty baths, sinks stained with toothpaste and showers that didn't drain properly. Hygiene issues extended to common areas with hallways described as musty and the general maintenance of the hotel leaving much to be desired.
Despite these discrepancies, staff friendliness and a good location were consistently highlighted as positives, adding a layer of comfort and efficiency to many stays. While some guests found their expectations exceeded in terms of cleanliness, others strongly felt that the hotel fell short. As such, future visitors may want to weigh these varied reviews when considering a stay at Multatuli Hotel.
Staff
The Multatuli Hotel staff consistently receive high praise for their friendliness and helpfulness. Many guests highlight the welcoming and accommodating nature of the team, noting that the staff go out of their way to assist with various needs, from answering questions to storing luggage. The reception staff, in particular, earn commendations for their professionalism and efficiency, ensuring a smooth check-in and check-out process. Additionally, breakfast and cleaning staff are often mentioned for their courteous and attentive service.
Despite the overwhelmingly positive feedback, a few reviews mention instances of unprofessional or unkind behavior, suggesting variability in the staff's demeanor. However, the general consensus portrays the hotel team as dedicated to superior customer service with particular employees standing out for their exceptional friendliness and hospitality. The staff's willingness to accommodate last-minute changes and provide local suggestions is also appreciated by many visitors.
Overall, the Multatuli Hotel benefits from a team that largely enhances the guest experience through their positive attitudes and diligent service, making stays comfortable and welcoming for most travelers.
Wi-Fi
Guest reviews of Multatuli Hotel highlight the Wi-Fi as a significant area of concern. While there are mentions of good Wi-Fi and some positive experiences, many guests found the internet connection to be weak, unreliable or entirely non-functional. Some reported difficulties in getting online and faced interruptions during use, rendering the Wi-Fi service unsuitable for work or consistent connectivity. Slow speeds and weak signals were recurring issues with some guests experiencing no internet access at all despite it being advertised. Overall, the internet service at Multatuli Hotel appears inconsistent with a notable portion of guests expressing dissatisfaction with its quality.
Family
The Multatuli Hotel presents a mixed bag of experiences for families. Many guests highlighted the hotel's family-friendly atmosphere and noted that family rooms, while generally comfortable and sometimes spacious, could also feel cramped for parties of three. Positive aspects included easy check-in and check-out processes, friendly staff and the availability of cribs for babies. The hotel is situated in a lively neighborhood with numerous restaurants and shops, making it a good option for short family trips.
However, some guests mentioned drawbacks. The rooms, particularly family rooms, were occasionally deemed too small and not ideal for families with a few reviews pointing out difficulties for family members who struggle with stairs. Noise from the neighborhood was another issue, suggesting not all rooms are well-suited to families seeking a quiet stay. Despite these concerns, many guests still recommended the hotel for families, recognizing its overall child-friendly environment and the convenient location.
Nightlife
Situated in a prime location, Multatuli Hotel offers guests the convenience of being close to Amsterdam's vibrant nightlife and within walking distance of many attractions. The central position of the hotel is ideal for those who wish to explore the city's energetic bar scene and enjoy a variety of good food and drinks in the surrounding neighborhood. This makes it a great base for a night out in Amsterdam.
Guests consistently praise the hotel's proximity to nightlife venues with many finding it convenient and enjoyable to explore the area on foot. The abundance of nearby bars and nightlife attractions ensures there is plenty to do for evening entertainment.
However, the central location comes with its drawbacks. Several reviewers mentioned the noise as a significant issue with traffic and street sounds filtering into the rooms late into the night. Some guests experienced disturbances such as people shouting and knocking on doors, which could be unsettling. The smell of marijuana from other rooms also detracted from the overall experience for some visitors. For light sleepers, earplugs are recommended to mitigate the noise.
Despite the noise concerns, many guests still found the neighborhood enjoyable and appreciated the hotel's accessibility to nightlife options. The hotel staff and breakfast services received positive mentions, but there were a few comments on the lack of responsiveness from reception.
In summary, Multatuli Hotel is ideally located for those looking to immerse themselves in Amsterdam's lively nightlife, though it might not be the best choice for those seeking a quiet stay.
3 Star
Multatuli Hotel in Amsterdam delivers a solid experience consistent with its three-star rating. Guests found the hotel to exceed expectations for a 3-star establishment, particularly praising its good service for the price paid and the multilingual staff at reception. Accommodations are basic yet clean with rooms equipped with standard amenities expected of its category.
The breakfast provided is satisfactory and aligns with typical three-star standards, contributing to the overall value of the stay. The hotel also boasts a prime location, making it a feasible choice for travelers looking to explore the city.
However, some aspects of the hotel show signs of aging and could benefit from updates and renovations. The facilities, while usable, are described as tired and some rooms were noted to be dark with aged equipment. Despite these drawbacks, the pricing is considered reasonable for Amsterdam, especially given the inclusion of breakfast.
Opinions on the price-quality ratio vary with some guests finding the rates a bit steep considering the condition of the hotel, while others felt the price matched the performance. In summary, Multatuli Hotel stands as a reliable option within its tier, offering decent accommodation and services aligned with its three-star rating.
FAQ
No, Multatuli Hotel doesn't have any pool.
No, a spa isn't available at Multatuli Hotel.
No, Multatuli Hotel doesn't allow dogs.
No, parking facilities aren't available at Multatuli Hotel.