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Summary of reviewsHotel Millenia Samoa is generally well-regarded for its ideal location in Apia, providing easy access to the city’s attractions, shopping, and dining venues. Guests appreciate the beautiful ocean and harbor views, as well as the convenience of nearby transportation options. The friendly atmosphere and helpful staff significantly enhance the visitor experience, despite occasional noise from weekend nightlife. The hotel’s well-maintained gardens and ambiance contribute to a comfortable stay.
The breakfast experience is a blend of positive remarks and constructive feedback. Guests often enjoy the variety, particularly praising the delicious local pancakes and fresh fruits. The buffet style and presence of friendly, helpful breakfast staff add to the positive feedback, even though some guests desire more diversity in options.
Dining at Hotel Millenia Samoa receives mixed reactions. Many guests commend the friendly service and atmosphere, though there are suggestions for improving the flavor and preparation of some dishes. The variety and pricing are generally found satisfactory, with many nearby dining options available for guests seeking diverse culinary experiences.
Guests have mixed impressions of the rooms. Positives include spacious accommodations with air-conditioning, ideal for families. The central location is another advantage, though there are calls for renovations and improved cleanliness, with reports of dated furnishings and minor maintenance issues. However, the attentiveness of the staff and pleasant surroundings, such as the pool area, contribute to a satisfactory stay.
The cleanliness of the hotel is another area with notable feedback. While some rooms are praised for their cleanliness, there are recurring issues mentioned, such as stained towels and mould, indicating room for improvement in maintenance and daily servicing protocols.
The staff at Hotel Millenia Samoa are frequently acclaimed for their warmth and helpfulness, often being highlighted as a key aspect of guests’ positive experiences. From welcoming receptionists to attentive restaurant staff, the service consistently leaves a favorable impression.
Internet connectivity garners mixed reviews, with strong Wi-Fi access in public areas but frequent connectivity issues in rooms, suggesting potential for improvement.
The swimming pool is a memorable feature, valued for its size and warmth, yet concerns about maintenance, such as broken tiles, indicate the need for attention to ensure safety and cleanliness.
Parking is convenient with options available, though peak times can present challenges due to shared use with nightclub visitors. The hotel offers notable car rental services, further enhancing convenience for exploring the island.
For families, Hotel Millenia Samoa offers spacious rooms and a central location but poses some challenges like noise and pool safety concerns.
The beds elicit mixed reviews, with some guests finding them comfortable while others note issues with firmness and noise, impacting overall comfort.
Overall, Hotel Millenia Samoa offers a satisfactory experience for budget-conscious travelers who value location and friendly service, while mindful of some areas needing renovation and improved cleanliness. Show more
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Categories
Hotel with Swimming Pool
The hotel pool provides a refreshing escape from the Samoan heat. It's a great spot for a quick dip or a leisurely swim.
Outdoor Pool
Business Hotel
Hotel Millenia Samoa is listed as a business hotel. Offers essential amenities for business travelers. Provides a convenient location and necessary services.
Hotel with Parking
The hotel provides a free car park on site, along with free self and private parking. Parking is readily available for guests traveling with a vehicle.
Accessible Hotel
The hotel provides wheelchair-accessible parking and van parking. Its facilities are wheelchair-accessible, and it offers wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis basic, air-conditioned room offers an en suite bathroom with hot and cold water, a flat-screen TV, a desk and a refrigerator. There is also a kettle as well as free tea/coffee and toiletries in every room.
Deluxe Room with Private BalconyThis refurbished, air conditioned room features a private balcony offering pool, garden or ocean views. It is spacious and features an en suite bathroom with hot and cold water, a flat-screen TV, a desk and a refrigerator. There is also a kettle as well as free tea/coffee and toiletries in every room.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Guest Reviews
5.9
Rated
Location
Hotel Millenia Samoa boasts a prime location in Apia, making it an ideal base for exploring the city. Guests appreciate its proximity to the city center, with many attractions and conveniences within easy walking distance. The hotel's central position allows for effortless access to local markets, shopping, and dining venues. The friendly atmosphere and helpful staff further enhance the experience. Its location not only offers easy access to major spots in Apia but also provides beautiful views of the ocean and the harbour. The nearby taxi rank and available parking are added conveniences for travelers. Despite some noise from surrounding nightlife on weekends, the hotel's location remains a strong point, described by many as excellent, perfect, and very convenient. The well-maintained gardens and lovely ambiance round off a comfortable stay in a bustling area.
Breakfast
Hotel Millenia Samoa offers a breakfast experience that has received mixed reviews from its guests. Many visitors appreciated the variety and quality of the offerings, highlighting the delicious Samoan pancakes, fresh fruits, and homemade muffins as standout items. The presence of local fruits and spreads for toast and pancakes also added a delightful touch to the breakfast, with some guests especially enjoying the koko alaisa and fried eggs.
The buffet style was generally liked, and the inclusion of a complimentary breakfast was considered a nice addition, providing a basic but filling start to the day. The breakfast staff were often praised for their friendliness and helpfulness, contributing positively to the overall experience.
However, some guests felt that the breakfast lacked variety and freshness, with comments suggesting a need for more options and occasional updates to the menu. The setup was described as basic and repetitive, with a few guests noting issues such as limited beverage choices and table space in the breakfast area. Nonetheless, for those who preferred a simple and standard breakfast, it seemed to meet their expectations without any major highlights. Overall, the breakfast at Hotel Millenia Samoa appears to offer a blend of both positive and critical aspects, catering to different tastes and preferences.
Dinner
Hotel Millenia Samoa offers a dining experience that has garnered mixed feedback from its guests. Many visitors have enjoyed their meals at the hotel's restaurant, frequently highlighting the friendly and exceptional service provided by the staff. The atmosphere is often described as cozy, with a convenient bar and restaurant located right on site. The restaurant menu is well-priced, offering a reasonable variety of choices that many found satisfactory. However, there are criticisms suggesting that some dishes could benefit from more flavor and enhanced preparation. While some guests were pleased with the food, others felt it was average or basic, with particular dissatisfaction expressed over the breakfast. The availability of diverse dining options within walking distance provides an alternative for those seeking varied culinary experiences. Overall, the dining at Hotel Millenia Samoa presents a fair mix of both positive and constructive feedback, with potential room for improvements in certain areas to enhance the guest experience.
Rooms
Hotel Millenia Samoa offers guests an experience of mixed impressions when it comes to their rooms. Many reviews highlight the positive aspects of the spacious accommodations, noting that the rooms are generously sized and ideal for families, with air conditioning providing a cool retreat from the Samoan heat. Cleanliness appears to be inconsistent, with some guests finding their rooms tidy and comfortable, while others report issues with the standard of hygiene and maintenance.
The hotel's central location in the heart of Apia is a key advantage, providing easy access to town and government buildings. However, the furnishings and amenities are described as dated, with some rooms in need of renovations and better upkeep. Basic amenities like tea and coffee are sometimes lacking, and there are occasional maintenance issues, such as malfunctioning shower doors and missing toiletries.
Despite these concerns, the attentive service and pleasant surroundings, including a nice pool area, contribute to a generally satisfactory stay. The air-conditioned rooms are particularly appreciated for offering respite from the tropical climate, with some upgraded rooms featuring modern fittings, large fridges, and spacious balconies. Overall, while the hotel requires some improvements, it still offers a convenient base for both leisure and business travelers seeking proximity to the vibrant atmosphere of Apia.
Beds
Nestled in the vibrant locale of Samoa, Hotel Millenia offers rooms that elicit mixed opinions regarding bed comfort. The beds, available in various sizes such as large queen and single options, come with clean white linen and towels, enhancing the aesthetic appeal of the room. Guests have highlighted certain positive aspects, expressing that they experienced very comfortable beds in neatly arranged and clean rooms. While the overall cleanliness is appreciated, especially for a restful night's sleep, there are contrasting reports on the level of comfort provided by the mattresses and pillows. Some guests found them hard, lacking in comfort, or eliciting squeaky noises, which might not suit every traveler's preference. Despite these differing opinions on bedding comfort, the proximity of some rooms to convenient locations, like the carpark, adds to the practical advantages of staying at Hotel Millenia Samoa.
Cleanliness
Hotel Millenia Samoa presents a mixed experience when it comes to cleanliness. Guests appreciate the good location and lively atmosphere, particularly noting that the rooms are spacious and can be clean and comfortable. Several guests commend the hotel for its clean and well-kept rooms, contributing to an overall sense of pleasantness.
However, many reviews highlight the need for significant improvements in both maintenance and cleanliness. Issues such as stained towels, dirty rooms, and instances of mould in bathrooms are mentioned frequently. The hotel seems to struggle with daily servicing of rooms, with several guests noting a lack of fresh towels and toiletries. There are also reports of ants and bugs in some rooms, indicating that pest management might be required. Guests also pointed out the necessity for renovations to address dated decor and minor damages such as broken tiles and mould in ceilings.
While some aspects of Hotel Millenia Samoa's cleanliness meet guest expectations, there is a clear consensus that renovations and enhanced cleaning protocols would greatly improve the overall guest experience.
Staff
Hotel Millenia Samoa stands out for its exceptional staff who consistently receive praise for their warmth and friendliness. Guests frequently highlight the staff as the highlight of their stay, noting their welcoming demeanor and readiness to assist with any needs, whether it involves accommodating requests or providing information. The atmosphere created by the staff contributes to a relaxed and inviting experience, with their approachable nature making guests feel welcomed at all times.
From the receptionists to the housekeeping team, the majority of encounters with the staff leave a positive impression, resulting in a very helpful service that caters swiftly to guests' needs. The restaurant and bar staff receive particular acclaim, often marked as a memorable aspect of the stay with their attentive service. Although occasional remarks suggest room for improvement in customer service training for a few staff members, these instances are exceptions rather than the norm.
Overall, the dedication and friendliness of the staff at Hotel Millenia Samoa greatly enhance the travel experience, establishing it as a destination where guests feel genuinely cared for and valued throughout their visit.
Wi-Fi
Hotel Millenia Samoa seems to offer a mixed experience when it comes to internet connectivity. While guests rave about the strong Wi-Fi access at the pool area and appreciate the reliable connection in common areas like the reception and bar, there are significant issues elsewhere. Reports indicate that Wi-Fi is often not available in the rooms, despite claims to the contrary on booking platforms. Some travelers value the inclusive Wi-Fi when available, citing its convenience. However, frustrations are evident regarding the inconsistency in connectivity throughout the hotel. The positives are overshadowed at times by instances of slow speeds and missing coverage, suggesting that potential improvements could significantly enhance the stay for future guests.
Pool
Hotel Millenia Samoa presents an intriguing dichotomy when it comes to its swimming pool, as feedback from guests is mixed. On one hand, many visitors highlight the pool as a lovely and pleasant feature of their stay, noting its refreshing quality and the enjoyment it brings on sunny days. Its large size is frequently appreciated, allowing for a relaxing swim, while some guests are satisfied with the warmth and cleanliness of the pool water.
However, there's a common thread of criticism regarding the pool's maintenance. Several guests report issues such as broken tiles, sharp edges, and cleanliness concerns, raising safety considerations, especially for children. Some mention that the pool could benefit from a thorough revamp, including repainting and retiling, as the tiles are worn and grout is coming off. Additionally, experiences with unclean pool conditions were noted by guests who found it unsafe for swimming and a bit outdated in appearance.
Despite these maintenance issues, the pool remains a memorable aspect of many guests' stays, serving as a central feature for relaxation and enjoyment at the hotel. With consistent upkeep and attention, the swimming pool has the potential to be a standout amenity that complements the hotel’s broader offerings.
Parking
Hotel Millenia Samoa offers several parking options, an attractive feature for travelers seeking convenience during their stay. Free parking is available, providing a cost-effective benefit for guests with vehicles. However, the parking situation has been noted to have its challenges. While spaces are accessible, there is no exclusively dedicated guest parking area, leading to occasional difficulties during peak times. This can be exacerbated by the hotel's nightclub visitors, who sometimes occupy available spots intended for guests. Some visitors have found themselves needing to park on the road, particularly when the guest carpark is full. Furthermore, the pool's proximity to the parking area can be a peculiar setup for some. Despite these challenges, the hotel does offer great car rental services along with competitive rates, enhancing the overall convenience for guests wishing to explore the island.
Family
Hotel Millenia Samoa offers a mixed experience for families with children. The hotel's spacious rooms are appreciated by families for their comfort, making an ideal setting for larger groups. Guests note that their children enjoyed the pool, deeming it both enjoyable and safe, with some expressing that their kids loved the experience and wished to extend their stay. Additionally, the hotel's central location is convenient for easy access to surrounding areas, adding to its appeal for families.
Despite these positive notes, there are mentions of some challenges. Safety concerns arise due to broken tiles in the pool, which led to minor injuries for some children. Noise at night is highlighted as another issue, suggesting that the hotel might not be the best choice for families seeking a quiet environment. Guests also raised issues with cleanliness, mentioning delays in getting sheets and towels replaced.
Overall, while Hotel Millenia Samoa has features that could cater to families, potential guests should weigh these factors carefully to ensure the setting aligns with their needs and preferences for a family-friendly stay.
3 Star
Hotel Millenia Samoa offers a satisfactory stay for travelers who prioritize value and location over luxury. Nestled within walking distance of the main attractions and amenities of town, the hotel's prime position makes it an excellent choice for those looking to explore the bustling markets, local restaurants, and supermarkets with ease. While the facilities might be showing some signs of age, they remain clean and tidy, providing the essential comforts at a budget-friendly rate. Guests find the affordable pricing reflective of the overall experience, appreciating the inclusion of a good enough continental breakfast. For budget-conscious visitors who are unfazed by a lack of modern amenities, the hotel's offerings present a compelling choice. Overall, Hotel Millenia Samoa delivers good value for money, making it a reasonable option for a cost-effective stay in a convenient location.
Yes, Hotel Millenia Samoa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Millenia Samoa.
No, Hotel Millenia Samoa doesn't allow dogs.
Yes, parking facilities are available at Hotel Millenia Samoa.