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Summary of reviewsNestled amidst stunning mountains, Hotel Princesa Parc Excellence offers an ideal retreat for ski enthusiasts and nature lovers. Its close proximity to ski lifts and hiking trails, along with serene surroundings away from bustling commercial areas, makes it a perfect destination for those seeking tranquility and breathtaking views. Guests consistently praise the hotel's comfortable rooms, friendly staff, and delightful food offerings, notably at the standout Restaurant Luis XV. Breakfast receives high accolades for its quality and variety, with a blend of continental and cooked options, while dinner offers exceptional à la carte choices, particularly during special events like New Year's Eve.
The accommodations at Hotel Princesa Parc Excellence are largely regarded as spacious and comfortable, with luxurious features such as jacuzzi bathtubs and mountain views. Although some guests have noted room sizes as smaller than typical five-star standards, the beds are consistently highlighted for their comfort, considerably enhancing the sleeping experience.
Cleanliness is another area where the hotel excels, with guests often praising the well-maintained environment. Although there are occasional lapses, particularly during initial check-in, the hotel generally meets guests’ expectations in providing a clean and pleasant setting. The staff are frequently commended for their friendliness, attentiveness, and professionalism, contributing significantly to the positive guest experience.
The spa at Hotel Princesa Parc Excellence is highly recommended for its relaxing ambiance, stunning views, and diverse services, including a swimming pool, massages, bowling, and arcade games. Families particularly appreciate the spa’s offerings for both adults and children, though clearer designated times for each group could enhance the experience further. The pool facility complements the spa with its clean, well-maintained heated outdoor pool against a backdrop of exceptional mountain views.
Parking at the hotel requires some planning due to fees and limited space, with some logistical issues between shared hotel sections. However, the presence of a free parking area nearby provides an alternative for guests. The hotel's family-friendly environment is another highlight, with amenities and themed accommodations engaging children and offering comfort for larger groups. Guests express eagerness to return, appreciating the inclusive and welcoming atmosphere.
Overall, while Hotel Princesa Parc Excellence may not fully meet traditional five-star expectations, it offers a delightful experience with its prime location, excellent amenities, and commendable service, making it a preferred choice for those visiting the Andorran mountains.
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