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Summary of reviewsThe Holiday Inn Express Madrid Leganes by IHG, offers a welcoming and practical stay with several noteworthy strengths. Although situated in an industrial area on the outskirts of Madrid, it provides a quiet and tranquil environment, particularly on weekends and evenings. This makes it an ideal choice for families and visitors seeking peace. It is conveniently located for those visiting Warner Bros. Park Madrid and provides easy highway access, making it a strategic base for exploring southern Madrid or for brief stopovers. Ample and affordable parking enhances the convenience, especially for those traveling by car.
The breakfast at the hotel is highly appreciated for its variety and quality. Guests commend the wide array of options such as pastries, churros, omelettes, cold cuts, cereals and beverages. Despite some desires for more protein and fruit options and occasional overcrowding, the breakfast contributes positively to the guest experience. Dinner options also receive praise for the quality and taste of the dishes, although there are mentions of limited availability and a need for reservations.
Guest rooms are often highlighted for their cleanliness, spaciousness and comfort. Many appreciate the large beds, variety of pillows and modern decor. Despite some minor issues like lack of mini-fridges and electrical outlets by the bedside, the rooms are well-regarded for their overall functionality. Cleanliness stands out as a key strength with both private and common areas meticulously maintained.
The staff consistently earn high marks for their friendliness and helpfulness across all departments. The reception staff are particularly noted for their professionalism and attentiveness, while dining and housekeeping staff also contribute significantly to a pleasant stay. This positive interaction with the staff enhances the overall guest experience.
Free WiFi is generally reliable and fast, though some guests experience connectivity issues. The hotel's parking facilities are praised for being secure, affordable and easily accessible, adding to the stress-free experience.
Families find the hotel accommodating with spacious rooms that can fit four people, along with amenities that cater to children's needs. Its proximity to Parque Warner makes it a popular choice for family visits. The value for money, friendly staff and overall comfort make it a preferred choice for family stays.
The quality of beds and linens particularly impress guests, ensuring comfortable and restful nights. Primary beds receive the most praise, though some feedback on the extra sofa beds being less comfortable is noted.
For business travelers, the hotel's excellent location and business-friendly amenities make it a suitable choice. It offers clean, comfortable rooms and practical services, though the breakfast might need more variety to fully satisfy business guests.
In summary, Holiday Inn Express Madrid Leganes stands out for its cleanliness, friendly staff, comfortable rooms and family-friendly environment. Its strategic location, ample parking and good value for money make it a recommended choice for both leisure and business travelers.
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