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Summary of reviewsفندق بيوتات العاج enjoys an excellent location, praised by guests for its convenience and proximity to various amenities and places of interest. It is close to the city center, markets, shops, restaurants and notable landmarks such as parks and tourist attractions. The area around the hotel is described as peaceful yet lively, providing a serene environment for a relaxing stay. The availability of parking, including a private underground facility, adds to the ease and accessibility for guests with vehicles.
The staff at فندق بيوتات العاج receive high commendations for their professionalism, friendliness and courteous behavior. Guests appreciate the warm welcome from the reception and helpful interactions with the cleaning crew and luggage handlers. The quick response and cooperative nature of the employees significantly enhance the guest experience, making the staff a standout feature of the hotel.
Though there are mixed reviews regarding the rooms, several guests appreciate the spaciousness and cleanliness. Some rooms are well-organized, fully furnished and suitable for elderly guests. However, there are notable concerns about some rooms being small, dark and not matching advertised standards. Issues such as outdated furniture, poor air conditioning and noise disturbances are mentioned, indicating that room quality may vary.
Cleanliness is also a mixed bag at فندق بيوتات العاج. Positive reviews highlight clean rooms and bathrooms, a neat environment and friendly staff. Yet, there are significant concerns about dirty carpets, unpleasant smells in bathrooms and occasional presence of insects and cockroaches. The feedback suggests that the hotel needs to address these issues to maintain a consistent standard.
Although فندق بيوتات العاج offers internet service, guests report frequent issues with Wi-Fi. The connection is often described as weak, slow or non-existent, particularly in guest rooms. Improvements in internet service would greatly benefit the overall guest experience.
The beds at the hotel elicit mixed feedback. Some guests find them comfortable and appreciate the bedding quality, while others report issues with worn-out mattresses and poor bed conditions. Significant upgrades in bedding are suggested to enhance comfort and quality for guests.
In summary, فندق بيوتات العاج stands out for its excellent location and commendable staff service. However, addressing issues related to room quality, cleanliness, Wi-Fi connectivity and bed comfort would significantly elevate the overall guest experience.
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