Tauá Hotel & Convention Atibaia

Atibaia -23.05762100, -46.66230400 , Estrada Etsuo Akai, 2715 (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTauá Hotel & Convention Atibaia offers a delightful overall experience, with several key areas receiving high praise from guests. The dining experience at the hotel features a wide variety of meals, with excellent food quality contributing to a positive social atmosphere during mealtime. Although some dishes might require improvement, the abundant options are generally well-received.

The accommodations are spacious and comfortable, with guests frequently commenting on the large and inviting rooms' cleanliness and maintenance, creating a near-new feel. While there are minor issues related to aging amenities, such as televisions and musty smells, the overall room environment remains satisfactory, and addressing these concerns could further enhance guest satisfaction.

Cleanliness throughout the hotel is consistently commended, reinforcing the tranquil and beautiful setting provided. The cleaning staff's efforts ensure a tidy and comfortable environment, although occasional concerns about pool cleanliness are noted. The positivity surrounding cleanliness significantly contributes to guests feeling welcome and at ease.

The hotel's staff is often lauded for their exceptional service, characterized by friendliness, attentiveness, and a genuine willingness to assist. Guests appreciate the impressive organization and polite demeanor of the team, with special recognition given to the monitors for effectively managing leisure activities for children.

The pool facilities at Tauá Hotel & Convention Atibaia are a standout feature, particularly the water park, which offers an array of outdoor and indoor pools, water slides, and a swim-up bar. While certain maintenance and temperature issues in the indoor park are mentioned, the overall quality and variety of aquatic facilities make it an appealing choice for families seeking an enjoyable water-based experience.

In conclusion, Tauá Hotel & Convention Atibaia delivers a largely positive experience with room for minor improvements, particularly in specific areas such as dining hours and room amenities. The hotel's strengths in service, cleanliness, accommodation comfort, and recreational facilities position it as an attractive choice for families and leisure travelers.
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Categories
Resort with Swimming Pool
This convention hotel offers a large pool area suitable for families and events. The hotel is well-equipped for both leisure and business travelers.

  Heated Pool    Indoor Pool    Outdoor Pool  


Resort with Free Wi-Fi
This resort offers extensive convention facilities and is suitable for both leisure and business travelers. It provides free Wi-Fi, ensuring guests stay connected, and offers comprehensive services expected of a high-end resort.

Resort with Parking
As a convention hotel, it is designed to accommodate a high volume of visitors. This includes ample parking space, making it very convenient for guests arriving by car.

4-Star Resort
This hotel offers a spa, garden, swimming pool, free WiFi, and free parking. It has spacious rooms and diverse attractions for adults and children. The hotel has excellent recreation areas and a good room service.

Resort with Outdoor Pool
Known for its extensive leisure area, this hotel features a large outdoor swimming pool, a children's swimming pool, and a complimentary water park, complete with a poolside bar and sun loungers.

Resort with Indoor Pool
Tauá Hotel & Convention Atibaia offers an indoor pool among its extensive leisure and convention facilities. The hotel provides a wide range of activities for families and events.

Luxury Resort

Resort Taking Steps Towards Sustainability

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Gym

Resort with Tennis Courts

Resort with Heated Pool

Room Types
Superior Apartment This air-conditioned room features a flat-screen TV and a minibar. Bathroom is private and includes a hairdryer.

Apartment with Pool View The apartment has 1 bedroom and 1 bathroom with a shower. The unit has 2 beds.

Triple Room The unit has 3 beds.

Suite with Private Pool The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Dinner
At Tauá Hotel & Convention Atibaia, the dinner experience offers a mixture of highlights and areas needing improvement. Guests often praise the variety and abundance of meals, noting that the food quality is often excellent and delicious. The social ambiance during meal times adds a pleasant touch to the dining experience. However, some reviews express dissatisfaction with the taste of certain dishes, suggesting that there is room for improvement in this aspect. Despite the predominantly positive feedback, the restricted dining hours are noted as a downside, especially for those with young children, as the kids' restaurant opens only at 7 PM and the adults' one at 7:30 PM. Overall, while there are commendable aspects of dining at the hotel, there are opportunities to enhance certain areas to fully meet guests' expectations.

Rooms
Tauá Hotel & Convention Atibaia offers guests spacious and comfortable accommodations. Many reviews highlight the size of the rooms, noting them to be large and inviting. Cleanliness is consistently praised, with rooms described as tidy and well-maintained, giving the impression of being brand new. Guests appreciate the comfort provided by the accommodations, with several expressing positive experiences in this regard.

However, some areas are noted for improvement. A few reviews mention that the rooms show signs of age, such as an old television and a slight musty smell, which might detract from the otherwise pleasant experience. The hotel could also benefit from additional outlets and more practical spaces for hanging wet clothes to better cater to guests' needs.

Overall, while the hotel rooms provide a generally comfortable and clean environment, addressing some of the minor drawbacks could enhance the guest experience even further.

Cleanliness
Tauá Hotel & Convention Atibaia has garnered positive feedback regarding cleanliness, with many guests highlighting the well-maintained and clean environment throughout their stay. Visitors have frequently noted the hotel's beauty, tranquility, and cleanliness, coupled with the commendable efforts of the cleaning staff. The rooms and other spaces are generally described as very clean and comfortable, contributing to an overall positive experience. There are some inconsistencies, such as isolated remarks about room cleanliness issues and dirty pool water. However, the dedicated service of the hotel staff in maintaining hygiene and cleanliness is consistently recognized.

Staff
The staff at Tauá Hotel & Convention Atibaia consistently earns high praise for their exceptional service. Guests frequently highlight the team's friendliness, attentiveness, and willingness to help. Many visitors are impressed by the warm and cordial demeanor of everyone, noting that this is one of the most polite and helpful teams they have encountered across their travels. The hotel staff's impeccable organization is also appreciated, contributing to a smooth experience for all guests. A special mention goes to the team of monitors, who are recognized for being top-notch in their roles, ensuring enjoyable leisure activities for children. Overall, the staff's dedication to service greatly enhances the guest experience at this family-friendly hotel.

Pool
Tauá Hotel & Convention Atibaia is a haven for water enthusiasts, offering a variety of pools to suit every preference. The hotel features an impressive water park that guests frequently highlight as being excellent and truly awesome. It stands out for its large outdoor pools, complemented by a covered area with heated pools, numerous water slides, and even a swim-up bar, making it perfect for family fun and relaxation. The indoor park, despite some issues with maintenance and temperature, adds a distinctive touch, offering a unique experience regardless of the weather outside. Towel service is available for guests, enhancing the poolside experience. Despite some minor drawbacks, such as the fact that not all pools are heated, the range and quality of the aquatic facilities make it an attractive destination for those looking to enjoy water-based activities.


Yes, Tauá Hotel & Convention Atibaia has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Tauá Hotel & Convention Atibaia.

No, Tauá Hotel & Convention Atibaia doesn't allow dogs.

Yes, parking facilities are available at Tauá Hotel & Convention Atibaia.

Yes, Tauá Hotel & Convention Atibaia has a gym.

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