The Sleep Inn & Suites Buffalo Airport is widely appreciated for its convenient location, particularly by travelers using the nearby Buffalo Airport. The proximity to the airport, the availability of a shuttle service and easy access to local shopping centers and restaurants make it a highly practical choice for short stays and those visiting nearby attractions like Niagara Falls. Despite being close to the airport, the hotel maintains a surprisingly quiet environment, ensuring a restful night's sleep.
Guests frequently commend the hotel's breakfast offerings, which include hot food options and a good variety of items. Many appreciate that breakfast is included in the room price with the breakfast staff receiving positive remarks for their kindness and courteous service.
The rooms are generally described as spacious, clean and comfortable, featuring practical amenities like microwaves and large bathrooms. Guests value the comfortable beds and the overall cleanliness, highlighting the diligent housekeeping staff.
The staff at the Sleep Inn & Suites Buffalo Airport consistently receives high praise across various departments. Front desk personnel are noted for being exceptionally helpful and efficient, contributing to a welcoming and accommodating atmosphere. Similarly, the shuttle service staff is commended for their reliability and friendly demeanor.
While the hotel offers practical amenities such as free WiFi, the internet service is reported to be weak and intermittent with some guests struggling to connect at all. The spa facilities receive mixed reviews with some enjoying the jacuzzi and spa room when operational, but many facing issues with non-functioning amenities. The gym also experiences mixed feedback with some equipment being in disrepair and limited availability of services.
Parking is generally considered convenient and affordable with most guests benefiting from ample spaces and a reliable shuttle service to the airport and Amtrak station. However, the parking lot can become crowded, occasionally requiring offsite parking.
In summary, the Sleep Inn & Suites Buffalo Airport offers a balance of comfort and convenience, particularly for airport travelers and business guests. Although there are areas for improvement, particularly with WiFi and some amenities, the hotel's overall value and the positive demeanor of the staff make it a recommended choice for a hassle-free stay near the Buffalo Airport.
Comfort Inn & Suites Buffalo Airport receives high praise for its strategic location, excellent for travelers due to its proximity to Buffalo Airport, major highways, shopping areas, hospitals and notable restaurants. This pet-friendly hotel offers great value, enabling convenient and stress-free travel for its guests.
Many guests enjoyed the breakfast, describing it as better than expected with a variety of options like yogurt, waffles, pastries and bacon. The hot breakfast buffet was particularly popular, despite some minor criticisms regarding limited choices and the absence of grits or potatoes. Overall, the breakfast experience positively influenced many stays.
The rooms at Comfort Inn & Suites Buffalo Airport are widely appreciated for their cleanliness and spaciousness with the junior king suite receiving specific praise. Guests noted that the rooms are often newly renovated and visually appealing. Although there were a few reports of issues such as bugs, old musty smells and unclean areas in some rooms, the general consensus is that the rooms provide a clean, comfortable and modern stay.
Cleanliness across the hotel's premises is generally well-regarded with many guests remarking on the tidy environment and swiftly cleared snow. The staff is commended for their hospitality and efficiency. However, a few guests pointed out inconsistencies in bathroom cleanliness, indicating areas for improvement.
The hotel staff consistently earns high marks for their friendliness and helpfulness. Front desk personnel and other team members are frequently described as sweet, awesome and accommodating with their positive attitude contributing significantly to the overall pleasant experience.
The indoor saltwater pool and fitness center are appreciated amenities with many guests specifically noting the pool's perfect temperature and the enjoyment it provided, especially for children. Although there were occasional mentions of the pool being too cold or closed, these features generally enhance the guest experience.
Lastly, guests often describe the beds as very comfortable with terms like clean and cozy frequently appearing. While there were some comments about the need for updates or stability issues, the overall feedback reflects a restful and positive sleeping experience.
Overall, Comfort Inn & Suites Buffalo Airport stands out for its favorable location, good breakfast options, clean and spacious rooms, friendly staff, inviting pool and comfortable beds, making it a desirable choice for travelers.