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Summary of reviewsPullman Auckland Airport receives widespread acclaim for its ideal location adjacent to Auckland's International Airport, enhancing convenience for travelers due to its proximity to terminal services. Guests appreciate the ease of a few minutes' walk to catch flights, complementing their travel plans with modern and clean facilities that offer a quiet ambiance and high-quality service.
The hotel's breakfast is lauded for its extensive and diverse offerings, including fresh produce and barista-made coffee, creating a luxurious dining experience that many find competitive with other international standards. While described as fantastic, some guests mention its high price and occasional lukewarm items as slight drawbacks, though the majority view the breakfast as enjoyable and convenient.
Dining at Pullman Auckland Airport is highlighted by Te Kaahu Restaurant, with its exceptional beef cheek and lamb dishes and stunning 9th-floor views. The attentive staff and room service enhance the dining experience, though some reviews note understaffing during peak times and lengthy wait periods. Despite these issues, the on-site dining options are praised for convenience.
The rooms are consistently praised for their cleanliness, modern design, spaciousness, and comfort, featuring luxury linen, Nespresso machines, and plush pillows. Effective soundproofing assures a restful stay despite the proximity to the airport. Occasional housekeeping inconsistencies are noted but do not overshadow the overall positive experience.
The staff are celebrated for their warm and accommodating service, contributing to a seamless hotel experience for guests. Although isolated incidents of communication issues are found, the overall consensus is that the staff's attentiveness and helpfulness are integral to the hotel's appeal.
The gym provides well-equipped facilities that satisfy guests' fitness needs, contributing positively to the hotel's offerings. For families, Pullman Auckland Airport provides an accommodating atmosphere, though options for family room improvements and dining experiences could be enhanced. The beds are especially praised for their comfort, offering high-quality mattresses and linens that ensure restful sleep.
As a five-star establishment, Pullman Auckland Airport excels with its luxurious accommodations, terrific dining, and wonderful staff. Minor critiques concerning check-in experiences and housekeeping standards do not significantly detract from its overall appeal.
Business travelers find the hotel's location advantageous, offering seamless check-in and check-out experiences and helpful staff, ideals for tight schedules. Accessibility is also commendable, with features for guests with disabilities ensuring a welcoming stay.
Overall, Pullman Auckland Airport stands out as a luxurious haven for travelers, known for its exceptional service, modern facilities, and convenient location, earning high praise across various categories. Show more
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Categories
Luxury Hotel
Pullman Auckland Airport is a 5-star luxury hotel conveniently located near Auckland International Airport. It features a top-floor restaurant and bar, Te Kaahu, with spectacular runway views, a Pullman Power Fitness gym, and well-appointed rooms with soundproof windows and pillow menus.
Hotel Taking Steps Towards Sustainability
Sustainability, stewardship and integrity are embedded throughout Te Arikinui Pullman Auckland Airport. The hotel incorporates sustainability features such as a high-performance 'thermal envelope' to reduce energy demands, energy efficient lighting, use of FSC-certified timber, and recycled materials where possible.
Accessible Hotel
This hotel offers fully accessible entrance, rooms, and restaurant areas. It is wheelchair accessible throughout the property. A specific accessible room type, the Superior Room with 1 king bed, is available for guests with accessibility needs.
5-Star Hotel
Pullman Auckland Airport is a convenient and luxurious option for travelers. It offers excellent amenities and services for a comfortable stay near the airport.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Small Hotel
Room Types
Executive King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, executive lounge access and a coffee machine. The unit offers 1 bed.
Superior King RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with streaming services. The unit has 1 bed.
Superior King Room - Mobility AccessThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Superior Queen Room with Two Queen BedsProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, a coffee machine and a wardrobe. The unit offers 2 beds.
Executive King Suite This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
Location
The Pullman Auckland Airport hotel consistently receives glowing praise for its superb location, just a stone's throw from Auckland's International Airport terminals. Travelers frequently highlight the hotel’s close proximity as a key benefit, emphasizing the ease of walking just a few minutes to catch a flight or access terminal services. This strategic location helps ensure a seamless experience, especially for those catching early morning flights or arriving late at night after long-haul journeys. Guests appreciate the modern, clean, and comfortable facilities, which complement the hotel's convenient position. The hotel's quiet ambiance and high-quality service make it a restful oasis amidst travel plans, further enhanced by luxurious room appointments. Overall, its prime location and accessibility make the Pullman Auckland Airport an ideal choice for those prioritizing convenience and comfort in their travel plans.
Breakfast
The breakfast at Pullman Auckland Airport generally receives high praise from guests for its extensive and diverse offerings, boasting a wide variety of dishes, including fresh fruits, vegetables, and both cooked and continental options. The inclusion of barista-made coffee is a notable highlight, providing an extra touch of luxury. Many visitors commend the breakfast as excellent, delicious, and one of the best they've experienced. The buffet is described as fantastic and worth the price, especially appreciated by those arriving after long flights due to the hotel's convenient location near the airport.
However, some reviews note that while the breakfast offers extensive options, it can be on the pricey side, and a few guests found it lacking in certain areas. Instances of lukewarm food and the hefty price tag slightly detract from the overall experience for some. A few reports of disappointing or limited selections suggest that while breakfast can be outstanding, it may not consistently meet the expectations of all guests. Despite these critiques, the majority of guests appear satisfied, valuing the quality, convenience, and service provided at Pullman's breakfast spread.
Dinner
The Pullman Auckland Airport encapsulates a mix of dining experiences, with Te Kaahu Restaurant being a highlight for travelers seeking a place to unwind between flights. Many guests commend the dinner for being exceptional, with praise directed at the beef cheek and lamb dishes, characterized by high-quality preparation and delicious flavors. The 9th-floor restaurant offers breathtaking views, a spacious setting, and an impressive menu that delights many diners.
Staff at the restaurant receive positive mentions for their friendliness and attentiveness, enhancing the dining experience. Room service also garners favorable comments, with meals described as amazing and delivered at an optimal temperature. The availability of on-site dining options is a convenience appreciated by guests, allowing them to enjoy family gatherings without the need to venture off the premises.
However, despite the remarkable food quality, some reviews highlight challenges such as long wait times and occasions when dinner reservations were overlooked, leading to frustration among guests. There are mentions of the restaurant being visibly understaffed during peak times and facing kitchen issues affecting the speed of service. Additionally, some diners find the menu prices steep, given the flavor profiles offered.
Overall, while the Pullman Auckland Airport's dinner offerings receive numerous accolades for their taste and presentation, consistency in service and pricing are areas flagged for potential improvement.
Rooms
Pullman Auckland Airport offers a remarkable accommodation experience for travelers seeking comfort and convenience near the airport. The hotel's rooms are consistently praised for their cleanliness, modern design, and spaciousness, making them an ideal sanctuary after a long journey. The beds, often described as incredibly comfortable, ensure guests have a restful sleep, while luxury linen adds an extra touch of indulgence.
Many reviewers highlight the tasteful decoration and thoughtful layout of the rooms, which seamlessly blend style with functionality. The newer establishment is lauded for its stunning design, featuring a high degree of finish and attention to detail. Guests appreciate the quiet environment despite the proximity to the airport, facilitated by effective soundproofing that allows for a peaceful stay.
Amenities such as large walk-in showers and separate WCs enhance the comfort and practicality of the rooms. Guests can also enjoy the benefits of modern facilities, including Nespresso machines and plush pillows, contributing to an exceptionally pleasant stay.
While the sizable rooms accommodate guests comfortably, they remain intimate and efficient for travel purposes. The hotel's prime location, just a few minutes' walk from the terminal, caters perfectly to those preparing for early morning flights. Overall, Pullman Auckland Airport is acclaimed for its superb service and beautifully appointed rooms, making it a preferred choice for travelers seeking elegance and convenience.
Beds
Pullman Auckland Airport has garnered attention for its exceptional bedding, with guests frequently highlighting their comfortable experiences and restful nights. The majority of reviews describe the beds as super comfy, with many noting the wide selection of pillows that cater to individual preferences. Such considerations enhance the overall comfort level, ensuring guests can relax before or after their flights, thanks to the hotel's proximity to the international terminal.
Several reviews underscore the beds' excellence, using descriptors such as "fantastic," "super nice," and "incredibly comfortable." High-quality mattresses and luxury linens contribute to the restful experience, with beds large enough to offer a sprawling comfort ideal for a sound sleep. Many guests remarked on their pleasant surprises with the bed's comforting bulk and softness that make for a cozy and serene environment.
A few reviews mention beds that are slightly firmer than expected, aligning with preferences for sturdier sleeping surfaces. While a handful of guests were less impressed with their bedding experience, the overarching sentiment remains overwhelmingly positive, with beds considered a highlight of the hotel stay.
Overall, the bedding at Pullman Auckland Airport is praised as exceptionally comfortable, offering travelers a touch of luxury and relaxation amid their journeys. The focus on comfort, combined with attentive service, makes for a memorable visit tailored to rest and rejuvenation.
Cleanliness
Pullman Auckland Airport is making a notable impression with its reputation for cleanliness. The hotel consistently receives high praise for its pristine condition and modern, stylish decor. Many guests are delighted by the immaculate state of their rooms, with some even describing the entire experience as feeling refreshingly new and spotless. The attention to cleanliness extends across the board, with the fresh and clean appearance supported by high-quality facilities and thoughtful amenities. The beds are noted for being exceptionally comfortable, ensuring a restful stay for travelers looking for comfort and convenience near the airport. Guests also appreciate the welcoming atmosphere created by the helpful and friendly staff, which complements the hotel's aesthetic appeal.
While the hotel frequently surpasses expectations, a few guests have pointed out occasional inconsistencies in housekeeping. Despite isolated incidents of oversight, such as missing details in bathroom cleanliness, the overall consensus maintains that Pullman Auckland Airport excels in providing a clean and luxurious environment. The proximity to the airport, combined with its new and well-appointed rooms, makes it a desirable destination for those seeking modern accommodation.
Staff
The Pullman Auckland Airport has received high praise for its exceptional staff, drawing attention from travelers passing through its doors. Guests consistently highlight the warm, welcoming, and accommodating nature of the team, describing them as attentive, helpful, and courteous. From efficient check-ins at late hours to assisting with logistics like parking and luggage, the staff are described as going above and beyond to make every aspect of the stay smooth and pleasant. Whether it's the concierge's efforts, the front desk's hospitality, or the restaurant staff's service, the hotel's employees are considered the heart of the establishment.
Though there are occasional mentions of less favorable experiences, such as communication hiccups and service delays, these appear to be anomalies in an otherwise stellar reputation. Overall, the consistent friendliness and helpfulness of the staff leave travelers feeling at ease and well cared for, making the Pullman Auckland Airport a preferred choice for those seeking a seamless and pleasant hotel experience near the airport.
Gym
The gym at Pullman Auckland Airport consistently receives high praise from guests, who appreciate its well-equipped facilities. Visitors frequently highlight the range and quality of the equipment available, making it an ideal spot to unwind or prepare for long-haul flights. Known for offering a variety of machinery to ensure a comprehensive workout, the gym contributes positively to guests' overall experience. While some guests wish for additional amenities such as a pool or steam room, the gym alone provides a top-notch fitness environment that satisfies the needs of many travelers.
Family
Pullman Auckland Airport offers a convenient and welcoming atmosphere for families, especially those on short stays before a flight. The hotel has several aspects that cater to families with children, including accommodating restaurant staff and good room service. Many guests find the onsite restaurant an asset, providing a great dining experience for families without needing to leave the hotel, although some have experienced disruptions due to unsupervised children.
While the hotel is accommodating, including features like separate toilet and bathroom areas in double rooms, some feel the family room options could be improved. Accessibility and guest service receive high praise, particularly from guests who have elderly or mobility-impaired family members, highlighting the staff's supportive nature.
However, there are aspects that could be more family-friendly. Some guests have had to venture to nearby hotels for meals, suggesting a slight inconvenience for families. Despite this, for those in transit or needing a relaxing overnight stay, Pullman Auckland Airport remains a solid choice for families on the move.
5 Star
Pullman Auckland Airport offers guests a luxurious experience conveniently close to the airport, making it an ideal choice for those catching early flights. The hotel is described as gorgeous and fabulous, with comfortable accommodations and a terrific dining experience. Guests have praised the wonderful staff, highlighting their friendly and high-quality service. The five-star restaurant within the hotel exceeds expectations, contributing to the exceptional ambiance. The beds are particularly noted for their comfort, adding to the overall premium feel of the stay.
While most of the reviews shine a positive light on the hotel's offerings, there are some critiques about specific aspects. The check-in experience has been mentioned as subpar by a few guests, which affected their otherwise five-star experience. Additionally, some guests were disappointed by housekeeping standards and the breakfast buffet, finding them lacking in comparison to other five-star experiences.
These minor issues aside, Pullman Auckland Airport stands out as a luxurious haven for travelers, with its stellar location and high-standard facilities. Despite minor setbacks, the overall experience is overwhelmingly positive, with everything generally meeting or exceeding expectations for a five-star establishment.
Business
Pullman Auckland Airport stands out as a superb business hotel, offering a seamless experience for those on tight schedules. Its location is particularly advantageous for business travelers due to its close proximity to the international airport, making it a perfect choice for overnight stays or connecting flights. The hotel ensures an easy check-in and check-out process, allowing guests to focus on their agendas without unnecessary delays.
The service at Pullman Auckland Airport is highly praised, with staff being exceptionally helpful and friendly, contributing to a welcoming atmosphere. The rooms offer first-class comfort with really comfy beds, adding to a restful stay before or after a flight. Onsite amenities like the restaurant are a plus, allowing guests to enjoy meals with family or colleagues without leaving the hotel premises.
With the promise of even greater convenience once the new terminal opens, the accessibility to the airport is lauded, making it a very good location for business travelers. Overall, the Pullman Auckland Airport offers great facilities and services that cater effectively to the needs of its guests.
Accessible
Pullman Auckland Airport offers a commendable level of accessibility for guests with disabilities, highlighted by the availability of wheelchair-accessible and disability-friendly rooms. These rooms are appreciated for their spaciousness and modernity, with features like a disability-friendly shower enhancing convenience for guests needing such facilities. The staff at the hotel are often praised for their helpful and accommodating nature, further contributing to a positive experience. The hotel's proximity to the airport is advantageous, particularly for elderly and disabled travelers, though the lack of covered access and assistance from the airport can be a drawback for some. Additionally, the hotel's location makes it easy for guests to reach nearby shops, like grocery stores and chemists, adding an element of convenience to their stay.
Luxury
Pullman Auckland Airport delivers an impressive high-end experience that seamlessly combines luxury and convenience, making it a top choice for travelers. This modern hotel, offering superb quality, is perfectly situated near the airport, providing guests with lavish touches and exceptional service throughout their stay. The spacious rooms are beautifully designed, featuring high-quality fittings that contribute to a comfortable and tranquil atmosphere.
Visitors repeatedly praise the hotel's attention to detail, with amenities that leave them feeling pampered. The quiet efficiency of the air conditioning and the swift lifts add to the overall hassle-free experience. The property's refined elegance is apparent in its stylish layout, marked by a modern yet lavish touch that echoes the high standards expected from a five-star establishment.
While the pricing aligns with typical airport rates, the luxurious feel and service provide a worthwhile experience. The hotel stands out not just for its facilities but also for its attentive staff, ensuring guests feel valued and cared for during their stay. For those seeking a luxurious oasis within walking distance of the international terminal, Pullman Auckland Airport serves as a comfortable yet opulent retreat, offering everything one would expect from a premier airport hotel.
No, Pullman Auckland Airport doesn't have any pool.
No, a spa isn't available at Pullman Auckland Airport.
No, Pullman Auckland Airport doesn't allow dogs.
No, parking facilities aren't available at Pullman Auckland Airport.