Quality Inn & Suites Augusta I-20

Augusta 33.51293100, -82.03787600 , 2562 Center West Parkway (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Inn & Suites Augusta I-20 presents an attractive accommodation choice, praised for its strategic location, cleanliness, and overall comfort. Located conveniently off the interstate, the hotel provides easy access to notable attractions like the Augusta National Golf Course and popular shopping areas such as the main Augusta mall. Guests appreciate its proximity to a variety of dining options, including well-known establishments like Texas Roadhouse. The area is quiet and suitable for both leisure and business travelers, offering a restful stay near work sites.

The breakfast experience at the hotel receives a favorable reception with guests enjoying a variety of hot items and ample choices for a satisfying start to their day. Despite occasional shortcomings in healthy options and freshness, most visitors find the offerings delightful enough to complement their stay.

Rooms at the Quality Inn & Suites Augusta I-20 are consistently praised for their cleanliness, spaciousness, and comfort. Designed with travelers in mind, the accommodations provide amenities like fridges, microwaves, and coffee makers along with numerous charging ports. Large suites offer ample space for families or groups, and the beds stand out as especially comfortable, contributing to a relaxing experience.

The hotel maintains high standards of cleanliness, with both rooms and common areas described as modern and well-maintained. The friendly and professional staff further enhance the experience with their courteous service and attention to guest needs, often going above and beyond to ensure satisfaction. This welcoming environment, combined with comfortable beds praised for providing restful sleep, makes Quality Inn & Suites Augusta I-20 a reliable choice for visitors seeking both comfort and convenience during their Augusta stay.
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Categories
Hotel for Honeymoon

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
King Room - Non-Smoking The spacious double room offers a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 1 bed.

Suite with King Bed and Queen Bed - Non-Smoking The suite provides a TV with cable channels, a tea and coffee maker, a seating area and heating.

Queen Room with Two Queen Beds - Non-Smoking The family room features a tea and coffee maker. The unit has 2 beds.

King Suite - Non-Smoking The suite features a tea and coffee maker, a seating area, heating and a TV with cable channels.

King Room - Accessible/Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.

King Room with Accessible Tub - Accessible/Non-Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

King Room - Accessible/Non-Smoking This double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Quality Inn & Suites Augusta I-20 boasts a prime location that has garnered praise from guests for its convenience and accessibility. Situated right off the interstate, it offers easy access to key attractions, including the Augusta National Golf course and various local destinations. The hotel is surrounded by an abundance of dining options, including popular restaurants such as Texas Roadhouse. Moreover, its proximity to shopping areas, including the main Augusta mall, ensures that guests have a variety of choices at their fingertips.

The location is not only strategic for leisure travelers but also proves ideal for those visiting for business purposes, offering a perfect spot for a restful stay near work sites. The area is described as quiet and comfortable, making it pleasant for guests looking to relax. The hotel itself complements its advantageous location with cozy, clean rooms and friendly staff, enhancing the overall guest experience. Whether you're visiting Augusta for golf, work, or leisure, this hotel serves as a convenient and central hub for all your activities.

Breakfast
The breakfast experience at Quality Inn & Suites Augusta I-20 receives mixed feedback, with several guests finding it pleasant and satisfying. Numerous reviews highlight the breakfast as particularly enjoyable or great, often emphasizing the variety and quality of options available. Guests appreciate the inclusion of hot breakfast items such as biscuits, gravy, eggs, sausage, waffles, and fruit, along with cereal, noting that it accommodates diverse tastes and preferences, including children's. The breakfast area is described as cozy and well-stocked, and the friendly service from staff contributes positively to the experience.

However, while the breakfast largely meets expectations, some guests note limitations in healthy choices, such as fresh fruit and sugar-free oatmeal. The availability and freshness of items can vary, with some guests encountering issues with colder food and delays in replenishment. Despite these occasional shortcomings, the breakfast generally appears to provide a satisfying start to the day for most visitors, complemented by the overall cleanliness and comfort of the hotel facilities.

Rooms
Quality Inn & Suites Augusta I-20 offers an overall positive experience when it comes to the accommodations, with a strong emphasis on cleanliness and spaciousness. Many guests have appreciated the clean and tidy nature of the rooms, highlighting their spacious layout and comfortable beds. The rooms come equipped with several amenities, including fridges, microwaves, and coffee makers, along with numerous charging ports, adding to the convenience for travelers. Guests found the rooms to be functional and well laid out, suitable for families, with large suites providing ample space.

While guests generally found the rooms to be clean, some negative aspects were noted, such as unpleasant odors and occasional cleanliness issues in the bathrooms. However, the friendly and helpful staff often left a positive impression, enhancing the overall experience. The beds were frequently mentioned for their comfort, ensuring a restful stay for most visitors.

Overall, Quality Inn & Suites Augusta I-20 appears to offer a comfortable and versatile accommodation option for various types of travelers, although attention to detail in room maintenance could enhance guest satisfaction further.

Beds
The Quality Inn & Suites Augusta I-20 consistently receives commendations for its exceptionally comfortable beds. Guests frequently describe the beds as super comfortable, firm yet cozy, and even the most comfortable they have ever slept in. The spacious rooms have either king or queen size beds, which adds to the overall appeal for visitors seeking restful sleep. The hotel succeeds in offering large, clean rooms that complement the superior quality of the beds, making it an ideal choice for travelers prioritizing comfort during their stay. Despite some minor issues with small pillows and occasional cleanliness concerns, the emphasis on guest comfort in terms of bedding makes this hotel a popular choice among travelers appreciating a peaceful night's rest.

Cleanliness
Quality Inn & Suites Augusta I-20 receives a resounding nod of approval regarding its cleanliness. Guests frequently highlight the clean and comfortable rooms, often describing them as very clean, quiet, and maintained well. Travelers appreciate the modernity and upkeep of common spaces like the lobby and hallways, which are noted to be nice and modern, contributing to the overall clean atmosphere of the hotel.

The property's commitment to cleanliness shines through in reviews that describe impeccable cleanliness and extremely clean conditions, making it a reliable spot for visitors looking for tidy accommodations. Cleanliness is consistently recognized as great, with guests noting that everything worked and that rooms are not only clean but spacious and offer good amenities. The staff enhances the experience with their friendly demeanor complementing the cleanliness of the rooms and the overall hotel.

While there are occasional mentions of minor cleanliness issues, such as mold in the bathroom or soap left in the shower, these instances seem to be exceptions rather than the rule. Overall, guests reflect on a stay that is marked by clean rooms and a clean hotel environment, making it money well spent for those coming to Augusta.

Staff
At Quality Inn & Suites Augusta I-20, the staff consistently receives high praise for their courteous and professional demeanor. Guests have highlighted their interactions with the friendly and accommodating team, noting the exceptional service provided throughout their stay. Whether at check-in or during other interactions, guests have found the staff to be helpful and eager to assist, often going out of their way to enhance the overall experience. The front desk personnel, in particular, stand out for their welcoming and polite nature, even offering thoughtful gestures like ponchos for patrons. The hotel team upholds a level of service that some guests liken to experiences at 4 or 5-star establishments, underscoring the commitment to hospitality and guest satisfaction. With such phenomenal and approachable staff, visitors can expect their needs to be promptly and efficiently addressed, ensuring a pleasant and comfortable stay at this welcoming establishment.


No, Quality Inn & Suites Augusta I-20 doesn't have any pool.

No, a spa isn't available at Quality Inn & Suites Augusta I-20.

No, Quality Inn & Suites Augusta I-20 doesn't allow dogs.

No, parking facilities aren't available at Quality Inn & Suites Augusta I-20.

Yes, Quality Inn & Suites Augusta I-20 has a gym.

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