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Hilton Austin

Austin , 500 East 4th Street (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Austin is an excellent choice for anyone looking to explore downtown Austin. Guests love the hotel's perfect location within walking distance to great restaurants, bars and entertainment. The rooftop pool and bar also offer amazing views of the city. While breakfast received mixed reviews, most guests enjoyed the tasty breakfast tacos and found it to be a good way to start the day. The hotel is praised for its cleanliness and comfortable rooms with some guests recommending the ones with city views. While some guests noted an issue with the inadequate cleaning service, the majority praised the attentiveness of the cleaning staff. The hotel staff is generally friendly, professional and helpful, though a few guests noted issues with long wait times and rude staff. Overall, the Hilton Austin is a wonderful hotel with excellent facilities and services, making for a relaxing and satisfying stay.
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Hotel with Rooftop Pool

The rooftop pool of the Hilton Austin hotel is situated on the 8th floor of the building and offers captivating views of Austin's skyline. Guests can lounge on comfortable sun loungers and soak up the sun while admiring the amazing views. The ambiance is elevated by the overhead string lights which create a charming and romantic atmosphere particularly during the night. For those seeking a more intimate setting, a hot tub is available next to the pool. The poolside bar offers a range of beverages and snacks to suit all tastes, ensuring that guests are never far from a refreshing drink or light bite. Open daily, the rooftop pool provides a peaceful escape from the bustling city. Whether looking to unwind after a long day, soak up the sun or simply appreciate the views, the heated pool is the ideal destination all year round.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Double Room with Two Double Beds - Non-Smoking An iPod dock and flat-screen cable TV are available in this room. A hairdryer is available. Tea and coffee-making facilities are provided.

Queen Room with Two Queen Beds - Mobility Access This accessible room features an iPod dock and a flat-screen TV with cable. A hairdryer is available. Tea and coffee-making facilities are provided.

King Room An iPod dock and flat-screen cable TV are available in this room. A hairdryer is available. Tea and coffee-making facilities are provided.

One-Bedroom King Suite Showcasing a flat-screen TV and iPod dock, this spacious suite comes with a bathrobe. A hairdryer is available. Tea and coffee-making facilities are provided.

King Room with Roll-In Shower - Disability Access This accessible room features a flat-screen TV with cable and an iPod dock. A hairdryer is available. Tea and coffee-making facilities are provided.

King Room - Hearing Access This accessible room features a flat-screen TV with cable and an iPod dock. A hairdryer is available. Tea and coffee-making facilities are provided.

Queen Room with Two Queen Beds - Hearing Access This room features visual alarms and door alerts for guests with hearing impairment.

King Room with Skyline View This double room features air conditioning, cable TV and an iPod dock. It also offers a skyline view.

Queen Room with Two Queen Beds with View An iPod dock and flat-screen cable TV are available in this room. This double room comes with 2 large double beds. It also offers a skyline view.

Deluxe Parlor Room with Sofa bed In the kitchen, guests will find a refrigerator, a dishwasher and a microwave. The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Bed with City View A kitchen equipped with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds and City View The quadruple room provides air conditioning. The unit offers 2 beds.

Queen Room with Two Queen Beds with Peloton Bike This quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Non-Smoking Tech Floor King Room A kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. The triple room features air conditioning, a tea and coffee maker, a seating area, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Premium Queen Room with Two Queen Beds - Mobility Accessible/High Floor The quadruple room features air conditioning. The unit has 2 beds.

One-Bedroom Capital King Suite with Bath Tub - Mobility Accessible This suite offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Premium Queen Room with Two Queen Beds - High Floor The unit offers 2 beds.

About Hilton Austin

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Guest Reviews

8.0

Very Good

Location

The Hilton Austin hotel is perfectly located in the heart of downtown within walking distance to a variety of restaurants, bars and entertainment. Guests have easy access to exploring downtown Austin and can even walk to the university campus. The location is great for those who want to experience the city's nightlife with bars and clubs just blocks away. The hotel offers beautiful views of the city and is conveniently located near major bar venues. Despite being near a homeless camp, guests found the location to be safe and enjoyed walking to nearby sights and restaurants. Overall, the Hilton Austin is a beautiful property with a great location for those looking to explore downtown Austin.

Breakfast

Guests at the Hilton Austin have mixed reviews when it comes to breakfast. While some express disappointment with the lack of a la carte options and room service, others praise the breakfast taco place and friendly staff. Some guests paid extra for breakfast, while others were confused about whether or not it was included in their reservation. Despite some hiccups with service, the breakfast itself was generally well-liked with many guests enjoying the tasty tacos and fruit. Some guests noted that the breakfast was cold or pre-selected, but overall it seems that those who did partake in breakfast found it to be a good start to their day.

Rooms

Hilton Austin is a nice hotel with great views and a gorgeous lobby. The rooms are generally clean and comfortable with some guests recommending the ones with city views. The furnishings and amenities are also great with some newish features. However, some guests complained about the outdated and small rooms and the inconsistency of room restocking and cleaning services. Some rooms faced noisy areas and the mattress comfort varied. Housekeeping staff was attentive and friendly, but some guests did not get any cleaning services due to Covid. Some guests also reported broken plumbing and missing Lysol clean guarantee stickers in their rooms. Despite the few negatives, most guests loved their rooms and the hotel's location, which is near major bar venues and tourist sites in the city.

Beds

The Hilton Austin hotel offers comfortable beds for its guests. While some reviewers did note stains on one bed's sheets and small pillows, the majority of reviews were positive. Several guests expressed that the beds were super comfortable, well-presented and spacious - with options of two queen beds or king-sized beds available. Others emphasized the comfort of the bed and mentioned that the professional staff made for a pleasant stay. Overall, the rooms were described as very nice and perfect for a good night's sleep.

Cleanliness

The Hilton Austin hotel is highly praised for its cleanliness by guests. While some guests have reported issues of soap scum, stains on sheets, clogged showers and dusty parts of the room, the majority have noted the cleanliness of the hotel and the attentiveness of the cleaning staff. Guests have specifically loved the furnishings and amenities provided in the clean and comfortable rooms and the amazing view of the city. Some guests have reported issues with cleanliness such as hair and dirt around the tub, mold in the shower and smelly rooms. However, many guests have noted the hotel's overall cleanliness and comfort. The hotel goes the extra mile to ensure guest safety and satisfaction, as seen by the sticker seal on the door indicating the room has been sanitized and the wipes left with the sanitized remote. Despite some minor hiccups, the Hilton Austin's emphasis on cleanliness is evident throughout the entire hotel.

Staff

The staff at Hilton Austin are generally friendly, helpful and professional with some stand-out members, such as David and Patrick at the front desk and attentive housekeeping staff. The valet guys were particularly amazing and the gym facilities were excellent. However, some guests noted that the hotel was understaffed, resulting in long wait times and some staff were rude or inattentive. Despite this, most guests appreciated the accommodating and kind service they received from the staff.

Pool

The Hilton Austin boasts a lovely swimming pool with many guests expressing their love for it. The rooftop pool and bar offer an amazing location with beautiful views. While some found the pool to be small and overcrowded, others enjoyed the hot tub and appreciated that it was heated in March. A few guests mentioned that the pool could use some improvements, such as music and a cabana and some were disappointed that the pool didn't match the pictures and lacked maintenance. However, many guests still found the pool area to be awesome and enjoyed spending time there after a day of sightseeing. Some highlighted the great service at the pool bar, while others wished there was a greater view from the swimming pool or that it was bigger. Overall, the pool at Hilton Austin is amazing and offers a great way to relax and soak up the sun.

Nightlife

Hilton Austin offers excellent accommodation for those who love to be in the center of the action. The hotel is conveniently located close to all the nightlife with many bars and restaurants only a block away. Guests can enjoy the night club/bar located in the hotel or take a short walk to the 6th Austin bar scene. Despite some comments about the area not being safe, most guests praised the hotel's location and its walkable distance to many bars and restaurants. Families with younger children may find the hotel less family-friendly due to the presence of young adults drinking in the pool. However, for travelers who want to be in the thick of the nightlife, the Hilton Austin is the perfect place to stay.

4 Star

The Hilton Austin is a wonderful hotel that offers a superb overall experience to its guests. Many reviewers raved about the relaxing and satisfying stay they had at the hotel. While some guests felt that they had stayed at better youth hostels, most reviews about the facilities and services were positive. The hotel boasts of good rooms, great views and a four-star rating. However, some travelers did express disappointment with the inadequate services provided by the hotel staff. In particular, the delayed invoicing process left some guests unsatisfied. Despite the mixed reviews, the Hilton Austin remains a good option for travelers looking for a decent four-star hotel experience.

Yes, Hilton Austin has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hilton Austin.

Yes, Hilton Austin welcomes dogs.

No, parking facilities aren't available at Hilton Austin.

Yes, Hilton Austin has a gym.

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