Hotel Sun Ha Bacalar
Bacalar
18.67261500,
-88.39048900
,
Av 1 Boulevard Costero Entre Calle 12 Y 14 Mz13 Lt11
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Summary of reviewsHotel Sun Ha Bacalar receives glowing reviews for its prime location and overall hospitality, making it an appealing destination for travelers visiting Bacalar. The hotel's proximity to the stunning Bacalar Lagoon is a significant draw, allowing guests effortless access to its beautiful waters right from the doorstep. The central location also places guests within walking distance of Bacalar’s city center and local dining options, which is highly appreciated by visitors.
Guests commend the friendly and helpful staff, who are considered a standout aspect of the hotel experience. Staff members are often described as warm and welcoming, contributing significantly to a pleasant and memorable stay. The clean and well-maintained rooms with comfortable beds also enhance the visitor experience, with many guests highlighting the spacious, modern decor and effective air conditioning for a relaxing stay.
The breakfast offerings, though praised for being delicious and fresh, could benefit from more variety and increased portions, according to some guests. Despite this, the breakfast service is generally seen as positive, thanks in part to the courteous and helpful staff.
The hotel's infrastructure, including its inviting pool area and rooftop terrace, attracts guests seeking leisure and scenic views. The pool and terrace offer a tranquil escape, allowing visitors to unwind with picturesque views of the lagoon. Some areas of improvement include intermittent Wi-Fi connectivity, maintenance issues in some older rooms, and the need for enhanced cleanliness in specific public areas and the pool. Parking availability is considered a valuable amenity, offering guests both convenience and security during their stay.
Overall, Hotel Sun Ha Bacalar is recognized for offering good value for money, making it an attractive choice for travelers who appreciate a balance of comfort, convenience, and friendly service in a beautiful setting. While some expect further improvements and updates, the hotel's strategic location and pleasant atmosphere continue to make it a favored choice for both short and extended visits to Bacalar.
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Guests commend the friendly and helpful staff, who are considered a standout aspect of the hotel experience. Staff members are often described as warm and welcoming, contributing significantly to a pleasant and memorable stay. The clean and well-maintained rooms with comfortable beds also enhance the visitor experience, with many guests highlighting the spacious, modern decor and effective air conditioning for a relaxing stay.
The breakfast offerings, though praised for being delicious and fresh, could benefit from more variety and increased portions, according to some guests. Despite this, the breakfast service is generally seen as positive, thanks in part to the courteous and helpful staff.
The hotel's infrastructure, including its inviting pool area and rooftop terrace, attracts guests seeking leisure and scenic views. The pool and terrace offer a tranquil escape, allowing visitors to unwind with picturesque views of the lagoon. Some areas of improvement include intermittent Wi-Fi connectivity, maintenance issues in some older rooms, and the need for enhanced cleanliness in specific public areas and the pool. Parking availability is considered a valuable amenity, offering guests both convenience and security during their stay.
Overall, Hotel Sun Ha Bacalar is recognized for offering good value for money, making it an attractive choice for travelers who appreciate a balance of comfort, convenience, and friendly service in a beautiful setting. While some expect further improvements and updates, the hotel's strategic location and pleasant atmosphere continue to make it a favored choice for both short and extended visits to Bacalar.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, an essential amenity for travelers needing to stay connected. While located in Merida, it caters to guests seeking reliable internet access during their stay.
3-Star Hotel
This 3-star hotel offers comfortable accommodations with a garden, a year-round outdoor pool, free WiFi, and free private parking. It is known for its clean rooms and exceptional staff.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Sun Ha Bacalar boasts a prime location in Bacalar, celebrated by guests for its unrivaled proximity to the stunning Bacalar Lagoon. Situated directly opposite a public pier, this hotel allows visitors easy access to the lagoon's pristine waters within just a few steps. The location not only offers immediate access to a serene bathing area but also provides picturesque views of the lagoon from both the hotel's rooms and its impressive rooftop terrace.
Guests appreciate the hotel's central position, which enables convenient exploration of Bacalar's city center, a short walk away. This centrality places the hotel within easy reach of local dining options, attractions, and other essential amenities, making it a great base for discovering the area's beauty and charm.
The hotel, described as beautiful and clean, features a pleasant ambiance with comfortable accommodations and friendly staff. Visitors commend the helpfulness of the employees and the hotel’s welcoming atmosphere. The combination of a serene lagoon facing location, comfortable accommodation, and outstanding service has made Hotel Sun Ha Bacalar a notable choice for travelers seeking a relaxing and conveniently placed stay in this scenic part of Mexico.
Hotel Sun Ha Bacalar's breakfast offerings have sparked varied opinions among its guests. While some visitors appreciated the delicious and fresh breakfast options, noting the inclusion of fruit, juice, pancakes, and omelets, others found the meal to be modest and repetitive. Many reviews highlighted the tasty and well-portioned breakfasts, often describing them as a delightful start to the day, with excellent service enhancing the experience.
However, there were recurring mentions of limitations in terms of variety and portion size, with some guests referring to the breakfast as light or even meager. The breakfast schedule, running from 8 to 9:30 am, is notably brief, leading some guests to feel rushed. Despite these critiques, the breakfast service was generally seen as a positive element of their stay, complemented by courteous and helpful staff.
Guests also appreciated the hotel’s good location and clean facilities, but the overall consensus suggests that, while satisfactory, the breakfast could benefit from greater diversity and more generous portions to meet all guests' expectations.
Hotel Sun Ha Bacalar offers a mix of spacious comfort, modern aesthetics, and some delightful views, making it a solid option for travelers to Bacalar seeking diverse room layouts. Guests appreciated the spaciousness of some rooms, which often come with views of the lagoon or pool, contributing to a pleasant stay. The clean and well-decorated rooms, especially in the newer parts of the hotel, provide a comfortable atmosphere, with some boasting king-sized beds and effective air conditioning. The hotel's proximity to local attractions, particularly its location near the lagoon, adds to its appeal, with easy access to the scenic beauty of Bacalar.
However, there are inconsistencies regarding room features and conditions. Some rooms, particularly those on the lower price spectrum or the older areas of the hotel, received mixed feedback. Issues like limited natural light, dampness, and noise were frequently noted, affecting the overall experience. The description of rooms with lake views was sometimes inaccurate, causing disappointment among guests expecting picturesque scenery. Additionally, a lack of ventilation and minimal amenities, such as outdated furniture and poorly maintained bathrooms, were flagged in several reviews.
Despite these downsides, many guests found the beds comfortable and appreciated the hotel's clean environment and friendly staff. The facility's modern architecture and lovely pool area were often highlighted as positive features. While some basics like breakfast and room equipment may fall short of expectations for certain visitors, Hotel Sun Ha Bacalar remains an appealing choice due to its strategic location and potential for a pleasant stay with the right room selection.
Hotel Sun Ha Bacalar receives generally positive feedback regarding the comfort of its beds. Many guests note that the beds are very comfortable, with comments frequently highlighting the softness and coziness of both the mattresses and the bedding. King-size beds are particularly appreciated for their size and comfort. Rooms are described as well-appointed and clean, contributing to the overall restful experience. However, some guests mention that the linens and towels show signs of wear, and certain rooms have humidity issues that affect the sheets. Occasional criticisms include beds being small, narrow, or sagging, but these are less frequent compared to the positive remarks. Overall, guests can expect a good night’s sleep at this hotel, with many praising the abundance of comfortable pillows and the overall quality of the bedding in their reviews.
Hotel Sun Ha Bacalar is generally praised for its cleanliness, with many reviews highlighting its neat and tidy environment. Guests frequently mention clean and well-maintained rooms and comfortable accommodations, emphasized by a stylish and modern decor. The hotel's location is appreciated for its convenience and proximity to the beautiful lagoon, enhancing its appeal as a charming place to stay.
Despite the positive remarks, there are some concerns regarding maintenance and specific areas needing improvement. Some guests experienced issues with plumbing, including bathroom smells and blocked drains. Additionally, the pool's cleanliness occasionally came under scrutiny. A minority of reviewers noted the presence of pests like cockroaches in the rooms and expressed dissatisfaction with poor soundproofing and dampness.
The staff is often described as friendly and helpful, contributing to an overall pleasant experience. Although some public areas of the hotel appear worn down or neglected, the attention to room cleanliness remains a significant selling point. While the hotel shows potential with its good value for money and enticing amenities such as air conditioning, a comfortable atmosphere, and a rooftop terrace, addressing some of the cleanliness details and maintenance challenges could further elevate the guests' experience.
Hotel Sun Ha Bacalar's staff receives overwhelmingly positive feedback for their friendliness and helpfulness. Guests consistently mention the staff's warm and accommodating nature, often highlighting them as a standout aspect of their stay. The team is frequently described as attentive, ready to assist with bookings, local recommendations, and travel arrangements, making the hotel experience seamless and pleasant for visitors. While staff members are generally praised for their welcoming demeanor and professionalism, there are a few instances where communication barriers and occasional unfriendliness were noted. Despite this, many guests appreciate the efforts of particular team members who go above and beyond to enhance their stay, providing excellent and personalized service. Overall, the staff at Hotel Sun Ha Bacalar play a crucial role in creating a pleasant and memorable experience for hotel guests.
Hotel Sun Ha Bacalar offers a charming stay in Bacalar, but guests frequently express concerns about the Wi-Fi experience. Across several reviews, patrons have noted that the internet connection tends to be erratic, particularly in guest rooms. While some guests report intermittent connectivity, others experience little to no signal, making it challenging to use internet-dependent amenities such as the TV. The Wi-Fi appears to perform more reliably in certain areas of the hotel, such as the poolside and the rooftop terrace, where guests have had more success in staying connected. Despite these challenges, some visitors mentioned having good Wi-Fi experiences, hinting at variability in service. Overall, while the hotel provides a delightful atmosphere, the internet service still leaves room for improvement.
Hotel Sun Ha Bacalar, with its inviting pool area, offers a pleasant and relaxing atmosphere for guests. The pool is complemented by a beautiful rooftop terrace featuring hammocks, sun loungers, and seating areas, making it an ideal spot for enjoying the sunrise and unwinding. While there are some concerns about cleanliness and maintenance, the pool area remains a popular feature for its refreshing aspect and proximity to the stunning Bacalar lagoon. Guests appreciate the landscape around the pool and the loungers that invite extended relaxation. Additionally, the potential for future expansion promises enhancements, such as superior rooms and additional pools. Though the pool can sometimes fall short of expectations due to its small size and maintenance issues, it offers a cool escape and tranquil environment, perfect for enjoying the scenic views and peaceful ambiance.
Hotel Sun Ha Bacalar offers a variety of parking options that cater well to guests' needs, despite some limited spaces. Many guests found easy parking to be available right in front of the hotel or nearby, which adds convenience for those exploring the picturesque surrounds. The hotel embraces practicality with associated parking spaces, including options directly underneath the building. This clearly appeals to visitors, providing both private and street parking alternatives.
The ease of parking, along with free options, enhances the overall experience at this centrally located hotel. While the on-site parking lot is small, it is still commendable for its accessibility and provision under the hotel itself. Guests appreciate the secure and available spaces, considering them a valuable amenity. The proximity to local attractions, such as the stunning public beach, coupled with good parking options only a short distance from the lagoon, makes Hotel Sun Ha Bacalar an attractive choice.
Hotel Sun Ha Bacalar offers a welcoming atmosphere perfect for family stays. This cozy, family-run establishment boasts friendly and helpful staff, enhancing the overall experience for guests. The hotel's prime location provides an excellent starting point for lagoon excursions, which can conveniently be booked directly through the hotel. Families also appreciate access to bike rentals for exploring the picturesque surroundings.
The lagoon, with its stunning views and nearby public jetty, makes for a delightful outing for the entire family. Despite a few logistical hiccups concerning seating arrangements for larger families during breakfast, the daily offerings are well-received, contributing to a satisfying start to the day.
Hotel Sun Ha Bacalar combines good value with quality service, making it suitable for both short and extended family visits. Families can enjoy engaging activities and take full advantage of the hotel's beautiful lagoon vistas. Overall, it serves as an inviting option for those seeking a pleasant, activity-filled stay in Bacalar.
Hotel Sun Ha Bacalar offers a stay that aligns well with budget-conscious travelers and those in search of a simple, yet comfortable accommodation. The hotel boasts large, clean rooms with notably comfortable beds, and the addition of amenities like a hairdryer enhances convenience. Its prime location, right across from the lake, makes it an attractive choice for short visits aimed at exploring Bacalar and its beautiful lagoon.
Rooms are well-decorated, spacious, and part of a well-maintained structure, reflecting the potential this hotel has. Guests find the atmosphere cozy, and the rooftop terrace offers a substantial space for relaxation with a view. The facilities and structure are new, and there are some renovations underway to enhance the guest experience further.
Despite minimal sound insulation and limited onsite parking, the overall comfort and the helpfulness of the staff are notable positives. The included breakfast adds to the value proposition, making Hotel Sun Ha Bacalar a good value for money, particularly when staying for a night or two. However, guests looking for an extended stay or more luxurious surroundings may seek alternatives, as some also noted that the property could benefit from further upgrades.
The outdoor pool at Hotel Sun Ha Bacalar receives high praise from guests for its lovely and comfortable setting. While some noted that it appeared larger in photos, the actual pool area is described as beautiful and is complemented by a fantastic outdoor space. The accommodations include wide, comfortable sunbeds, perfect for lounging by the pool. The pool itself is ideal for cooling off in the heat, although it may be better suited for a refreshing dip rather than prolonged swimming. A standout feature is the rooftop terrace, which guests frequently highlight for its impressive views of the lagoon, particularly through the lush surrounding trees. The terrace is deemed a remarkable addition to the hotel's amenities, creating an inviting and serene atmosphere for relaxation.
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Location
Guests appreciate the hotel's central position, which enables convenient exploration of Bacalar's city center, a short walk away. This centrality places the hotel within easy reach of local dining options, attractions, and other essential amenities, making it a great base for discovering the area's beauty and charm.
The hotel, described as beautiful and clean, features a pleasant ambiance with comfortable accommodations and friendly staff. Visitors commend the helpfulness of the employees and the hotel’s welcoming atmosphere. The combination of a serene lagoon facing location, comfortable accommodation, and outstanding service has made Hotel Sun Ha Bacalar a notable choice for travelers seeking a relaxing and conveniently placed stay in this scenic part of Mexico.
Breakfast
However, there were recurring mentions of limitations in terms of variety and portion size, with some guests referring to the breakfast as light or even meager. The breakfast schedule, running from 8 to 9:30 am, is notably brief, leading some guests to feel rushed. Despite these critiques, the breakfast service was generally seen as a positive element of their stay, complemented by courteous and helpful staff.
Guests also appreciated the hotel’s good location and clean facilities, but the overall consensus suggests that, while satisfactory, the breakfast could benefit from greater diversity and more generous portions to meet all guests' expectations.
Rooms
However, there are inconsistencies regarding room features and conditions. Some rooms, particularly those on the lower price spectrum or the older areas of the hotel, received mixed feedback. Issues like limited natural light, dampness, and noise were frequently noted, affecting the overall experience. The description of rooms with lake views was sometimes inaccurate, causing disappointment among guests expecting picturesque scenery. Additionally, a lack of ventilation and minimal amenities, such as outdated furniture and poorly maintained bathrooms, were flagged in several reviews.
Despite these downsides, many guests found the beds comfortable and appreciated the hotel's clean environment and friendly staff. The facility's modern architecture and lovely pool area were often highlighted as positive features. While some basics like breakfast and room equipment may fall short of expectations for certain visitors, Hotel Sun Ha Bacalar remains an appealing choice due to its strategic location and potential for a pleasant stay with the right room selection.
Beds
Cleanliness
Despite the positive remarks, there are some concerns regarding maintenance and specific areas needing improvement. Some guests experienced issues with plumbing, including bathroom smells and blocked drains. Additionally, the pool's cleanliness occasionally came under scrutiny. A minority of reviewers noted the presence of pests like cockroaches in the rooms and expressed dissatisfaction with poor soundproofing and dampness.
The staff is often described as friendly and helpful, contributing to an overall pleasant experience. Although some public areas of the hotel appear worn down or neglected, the attention to room cleanliness remains a significant selling point. While the hotel shows potential with its good value for money and enticing amenities such as air conditioning, a comfortable atmosphere, and a rooftop terrace, addressing some of the cleanliness details and maintenance challenges could further elevate the guests' experience.
Staff
Wi-Fi
Pool
Parking
The ease of parking, along with free options, enhances the overall experience at this centrally located hotel. While the on-site parking lot is small, it is still commendable for its accessibility and provision under the hotel itself. Guests appreciate the secure and available spaces, considering them a valuable amenity. The proximity to local attractions, such as the stunning public beach, coupled with good parking options only a short distance from the lagoon, makes Hotel Sun Ha Bacalar an attractive choice.
Family
The lagoon, with its stunning views and nearby public jetty, makes for a delightful outing for the entire family. Despite a few logistical hiccups concerning seating arrangements for larger families during breakfast, the daily offerings are well-received, contributing to a satisfying start to the day.
Hotel Sun Ha Bacalar combines good value with quality service, making it suitable for both short and extended family visits. Families can enjoy engaging activities and take full advantage of the hotel's beautiful lagoon vistas. Overall, it serves as an inviting option for those seeking a pleasant, activity-filled stay in Bacalar.
3 Star
Rooms are well-decorated, spacious, and part of a well-maintained structure, reflecting the potential this hotel has. Guests find the atmosphere cozy, and the rooftop terrace offers a substantial space for relaxation with a view. The facilities and structure are new, and there are some renovations underway to enhance the guest experience further.
Despite minimal sound insulation and limited onsite parking, the overall comfort and the helpfulness of the staff are notable positives. The included breakfast adds to the value proposition, making Hotel Sun Ha Bacalar a good value for money, particularly when staying for a night or two. However, guests looking for an extended stay or more luxurious surroundings may seek alternatives, as some also noted that the property could benefit from further upgrades.
Outdoor Pool
Yes, Hotel Sun Ha Bacalar has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Sun Ha Bacalar.
No, Hotel Sun Ha Bacalar doesn't allow dogs.
Yes, parking facilities are available at Hotel Sun Ha Bacalar.
No, Hotel Sun Ha Bacalar doesn't have a gym.
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