Hotel villa carmita
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Summary of reviewsHotel Villa Carmita offers a blend of positives and areas needing improvement, as reflected in guest reviews. The location of the hotel is notably advantageous, being close to the Zocalo center, the lake and other key attractions in Bacalar. Guests appreciate the balance between tranquility and accessibility with many destinations within comfortable walking distance. The neighborhood is clean with convenient dining options, making it a budget-friendly choice that adds to its charm.
Rooms at Hotel Villa Carmita are generally praised for their spaciousness and comfort. They are well-maintained with clean towels and sheets and the addition of air conditioning and fans ensures a pleasant stay. Some rooms even include a kitchen, which adds to the convenience. While most guests find the accommodations simple yet adequate, there are occasional reports of mismatched bookings, small bathrooms and issues like poor water pressure.
Cleanliness receives mixed feedback. On the positive side, rooms and the shared kitchen are often noted for being very clean and well-maintained. However, there are recurring complaints about mold, unpleasant odors and issues such as broken facilities and dirty towels. Some guests have encountered more severe cleanliness problems like cockroaches and traces of animal blood. More frequent room cleaning could potentially enhance the overall guest experience.
The staff at Hotel Villa Carmita receive commendations for their kindness and helpfulness with specific mentions of personnel like Jair and his wife. They are often noted for providing excellent tips and assisting with arrangements. Despite their friendly and welcoming nature, some guests have experienced difficulties with staff availability and responsiveness, particularly during off-hours.
The hotel’s WiFi service, while decent in common areas, is often criticized for poor connectivity in rooms, frequent disconnections and slow speeds. The inconsistency of the network needs significant improvement to meet guest expectations.
Lastly, the beds have received mixed reviews as well. While many guests find the beds comfortable and the bedding of good quality, others report discomfort due to worn-out mattresses and springy surfaces. Despite these mixed experiences, the overall bedding is adequate and the rooms are suited for a restful stay.
Overall, Hotel Villa Carmita is appreciated for its strategic location, spacious and comfortable rooms and the accommodating nature of its staff. However, enhancements in cleanliness routines, staff availability and WiFi connectivity could further improve the guest experience.
Rooms at Hotel Villa Carmita are generally praised for their spaciousness and comfort. They are well-maintained with clean towels and sheets and the addition of air conditioning and fans ensures a pleasant stay. Some rooms even include a kitchen, which adds to the convenience. While most guests find the accommodations simple yet adequate, there are occasional reports of mismatched bookings, small bathrooms and issues like poor water pressure.
Cleanliness receives mixed feedback. On the positive side, rooms and the shared kitchen are often noted for being very clean and well-maintained. However, there are recurring complaints about mold, unpleasant odors and issues such as broken facilities and dirty towels. Some guests have encountered more severe cleanliness problems like cockroaches and traces of animal blood. More frequent room cleaning could potentially enhance the overall guest experience.
The staff at Hotel Villa Carmita receive commendations for their kindness and helpfulness with specific mentions of personnel like Jair and his wife. They are often noted for providing excellent tips and assisting with arrangements. Despite their friendly and welcoming nature, some guests have experienced difficulties with staff availability and responsiveness, particularly during off-hours.
The hotel’s WiFi service, while decent in common areas, is often criticized for poor connectivity in rooms, frequent disconnections and slow speeds. The inconsistency of the network needs significant improvement to meet guest expectations.
Lastly, the beds have received mixed reviews as well. While many guests find the beds comfortable and the bedding of good quality, others report discomfort due to worn-out mattresses and springy surfaces. Despite these mixed experiences, the overall bedding is adequate and the rooms are suited for a restful stay.
Overall, Hotel Villa Carmita is appreciated for its strategic location, spacious and comfortable rooms and the accommodating nature of its staff. However, enhancements in cleanliness routines, staff availability and WiFi connectivity could further improve the guest experience.
Hotel with Parking
Small Hotel
Guest Reviews
Hotel Villa Carmita boasts a favorable location with numerous guests highlighting its proximity to the Zocalo center, the lake and various key points in Bacalar. The hotel is generally considered very well situated with most destinations such as the downtown area, docks and boating spots being accessible within a comfortable walking distance. Attractions like the El Aserradero spa and the public dock are merely a few blocks away, making it easy for guests to explore the local scene. Despite its slightly secluded nature, which some may find a bit far from the lagoon, the peaceful, quiet surroundings contribute to its charm. The neighborhood is clean and offers nearby dining options, making it a convenient and budget-friendly choice for visitors. Overall, guests appreciate the strategic location which balances tranquility with accessibility.
Hotel Villa Carmita is praised for its spacious rooms, described consistently as large and comfortable. Guests find the rooms clean with many mentioning how well-maintained the towels and sheets are. The addition of air conditioning and fans in the rooms adds to the comfort. Some rooms even feature a small kitchen, offering additional convenience.
Most reviews highlight the simplicity yet adequacy of the accommodations, noting they are well-suited for a restful stay. The privacy of the rooms is another positive aspect noted by visitors. While common amenities like a well-equipped kitchen enhance the experience, some reviews mention small bathrooms and occasionally poor water pressure in the showers.
One downside noted includes instances where the room received did not match the booking and there are reports of some rooms not being clean or doors not functioning properly. Despite these occasional issues, the overall sentiment leans heavily towards cleanliness and spaciousness, making Hotel Villa Carmita a generally reliable choice for a comfortable stay.
The beds at Hotel Villa Carmita receive mixed reviews from guests. Many travelers appreciate comfortable beds and good quality bedding, which contribute to a restful sleep experience. Several visitors have noted comfortable mattresses and well-maintained bed frames. However, there are consistent reports of certain beds being uncomfortable with issues like worn-out mattresses, springy surfaces and even stained bed sheets. Some guests particularly mention that older beds negatively affected their sleep quality. Despite these varying experiences, rooms generally come with adequate bedding and there are options like en suite bathrooms that enhance the overall stay.
The guest reviews for Hotel Villa Carmita highlight both positive and negative aspects, primarily focusing on the cleanliness and condition of the property. On the upside, many guests report that the rooms are often very clean and spacious with consistent compliments about the spotless state of the rooms and kitchen. Several reviews note that the rooms come equipped with air conditioning and fans, contributing to a comfortable stay. Additionally, the shared kitchen is well-equipped and kept in an impressive condition.
However, other guests have pointed out significant cleanliness issues. There are recurring complaints about mold in the rooms and bathrooms, unpleasant odors and instances of dirty towels. Some reviews indicate more severe issues such as broken facilities, cockroaches and even traces of animal blood on the sheets. The bathroom cleanliness frequently comes under scrutiny with mentions of bad smells and broken fixtures. While the room cleaning routine happens every two days, guests suggest that more frequent cleaning would be beneficial. Overall, the friendly and accommodating nature of the staff is a consistent positive note amidst the mixed reviews on cleanliness.
Hotel Villa Carmita has received a variety of reviews regarding its staff with many guests highlighting their positive experiences. Visitors have frequently mentioned the kindness and helpfulness of the staff, including Jair and his wife, who are described as very kind and accommodating. The hotel's personnel are often noted for providing great tips and assisting with arrangements such as taxis. Guests appreciated the friendly, welcoming and attentive nature of the service they received.
Clean and spacious facilities, along with well-functioning amenities like air conditioning and good WiFi, also received praise. The kitchen facilities were considered decent and a nice touch for guests needing them.
However, there were recurring concerns about staff availability. Several reviews pointed out that the reception desk was often unattended with no staff present at certain times, particularly before 9 am and after 5 pm. Issues with responsiveness to questions and problems were also mentioned with some guests noting difficulties in contacting staff or the owner when needed.
Overall, Hotel Villa Carmita benefits from a kind and accommodating team, though improvements in consistent staff presence and responsiveness could enhance the guest experience even further.
Hotel Villa Carmita's WiFi service receives mixed reviews from guests. Positive remarks highlight decent WiFi connections in common areas of the hotel. However, many guests report a range of issues including poor or nonexistent WiFi in rooms, frequent disconnections and slow speeds. The inconsistency of the WiFi network is a recurring problem with some guests noting that it rarely worked at all. During power cuts, the WiFi, along with electricity and air conditioning, also tends to fail. Overall, guests often find the WiFi experience lacking with some suggesting that it could be significantly improved to meet their needs effectively.
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Location
Rooms
Most reviews highlight the simplicity yet adequacy of the accommodations, noting they are well-suited for a restful stay. The privacy of the rooms is another positive aspect noted by visitors. While common amenities like a well-equipped kitchen enhance the experience, some reviews mention small bathrooms and occasionally poor water pressure in the showers.
One downside noted includes instances where the room received did not match the booking and there are reports of some rooms not being clean or doors not functioning properly. Despite these occasional issues, the overall sentiment leans heavily towards cleanliness and spaciousness, making Hotel Villa Carmita a generally reliable choice for a comfortable stay.
Beds
Cleanliness
However, other guests have pointed out significant cleanliness issues. There are recurring complaints about mold in the rooms and bathrooms, unpleasant odors and instances of dirty towels. Some reviews indicate more severe issues such as broken facilities, cockroaches and even traces of animal blood on the sheets. The bathroom cleanliness frequently comes under scrutiny with mentions of bad smells and broken fixtures. While the room cleaning routine happens every two days, guests suggest that more frequent cleaning would be beneficial. Overall, the friendly and accommodating nature of the staff is a consistent positive note amidst the mixed reviews on cleanliness.
Staff
Clean and spacious facilities, along with well-functioning amenities like air conditioning and good WiFi, also received praise. The kitchen facilities were considered decent and a nice touch for guests needing them.
However, there were recurring concerns about staff availability. Several reviews pointed out that the reception desk was often unattended with no staff present at certain times, particularly before 9 am and after 5 pm. Issues with responsiveness to questions and problems were also mentioned with some guests noting difficulties in contacting staff or the owner when needed.
Overall, Hotel Villa Carmita benefits from a kind and accommodating team, though improvements in consistent staff presence and responsiveness could enhance the guest experience even further.
Wi-Fi
No, Hotel villa carmita doesn't have any pool.
No, a spa isn't available at Hotel villa carmita.
No, Hotel villa carmita doesn't allow dogs.
Yes, parking facilities are available at Hotel villa carmita.
No, Hotel villa carmita doesn't have a gym.
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