Guests of Crow Wood Hotel & Spa Resort have mixed reviews of the hotel's pool and leisure facilities. While some found the swimming pool to be one of the best they've ever seen in a hotel, others found the pool area to be dated, run down and inconveniently located away from the hotel. Some guests also expressed disappointment that the pool and other amenities were included as part of their break, but were not part of the actual woodland spa. Complaints of the pool being too cold and restrictions on children's access were also mentioned. However, those who did enjoy the pool praised the addition of a jacuzzi, sauna and steam room.